La Grand'Goule
La Grand'Goule, Rue Saint-Porchaire, 86000 Poitiers, France- Public Art
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Indulge in Culinary Delights
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service for your convenience, along with a bar/lounge to unwind after a long day.
Recreational Relaxation
Take advantage of bicycles for rent, and complimentary wireless internet access to stay connected while enjoying your stay. The banquet hall is perfect for events, adding to the overall experience.
Central Location with Modern Amenities
With individually decorated guestrooms featuring flat-screen TVs and minibars, Mercure Poitiers Centre offers comfort and style. Additionally, the hotel provides a business center, 24-hour front desk, and conference space for your needs.
Explore Poitiers from the heart of the city at Mercure Poitiers Centre. Book your stay now!
Check-in from
03:00 PM
Check-out by
12:00 PM
Children
Not allowed
Pets
Not allowed
1 Double Bed
215 sq feet
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Premium bedding and bed sheets
Bathroom - Partially open bathroom, shower, slippers, and free toiletries
Practical - Safe, free newspaper, and desk
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
Room details
20 m2
In-room amenities
1 Double Bed
215 sq feet
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Premium bedding and bed sheets
Bathroom - Partially open bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
Room details
20 m2
In-room amenities
1 Double Bed
194 sq feet
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Premium bedding and bed sheets
Bathroom - Partially open bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
Room details
18 m2
In-room amenities
Pets not allowed
Property confirms they are implementing guest safety measures
No rollaway/extra beds available
Essential workers only - NO
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Social distancing measures are in place
Professional property host/manager
No cribs (infant beds) available
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Located in the historic part of town.
The building is a former church converted beautifully into a hotel. The hotel is minutes from the lively squares (Place de) full of sidewalk eating and drinking that makes Grand Poitiers (center city) exciting and entertaining. A shopping mall nearby and stores on every street. The Cathedrals were beautiful and quite historic. The train and bus stations are a nine minute walk to the hotel. Would stay at the hotel again when we go back to Poitiers.
J’ai réservé une chambre supérieure qui ne correspondait pas aux photos sur le site (et dans l’ascenseur de l’hôtel) : petit salon avec lavabo sur le séjour et douche sur l’entrée et petite chambre en mezzanine (je me suis cognée deux fois le pied au pied du lit, hematome à l’appui). Pour couronner le tout, à 1h du matin, nos voisins se sont mis à rigoler et on les entendait comme s’ils étaient dans notre chambre (bravo l’isolation phonique!). Refusez les chambres du 4ème et en particulier la 410.
Mooi hotel in een oude kerk. Vriendelijke ontvangst.
Service professionnel Chambre agréable et propre Très bonne literie Emplacement idéal Parking tap a proximité très intéressant
Truly beautiful hotel inside. Great location for a stroke around the town and easy secure paid parking nearby
Very charming!
Un bon séjour avec un accueil sympathique et des conseils précieux dispensés au niveau de la réception. Attention toutefois
Prima overnachting voor doorreis
Tolle Lage, Historisches Gebäude. Sehr tolles Frühstück und sehr freundliches Personal
落ち着いた静かな場所にありながら,レストランもたくさんあり、駅にも歩いて10分、近郊の街に行くにも便利がよく気に入りました。
Sejour dans un cadre historique et pittoresque. Petit déjeuner de bonne qualité et varié. Bonne restauration malgre un service un peu long . Personnel sympathique Aucun accessoire dans salle de bains ( coton ..)d une chambre supérieure d un hôtel 4 *??
Horrible, chambre située en dessous du restaurant un vacarme pas possible entre 22h et 23h45 ….? Impossible de dormir….pas de possibilité de changer de chambre…. Extrêmement déçu… je ne reviendrai pas
床の音が気になりましたが他は快適です。冷蔵庫あり、バスタブあり、快適です。
Une nuit sur place Le petit déjeuner est très décevant et le personnel très désagréable
Au cœur de Poitiers, un mélange parfait de l’histoire et du moderne.
J'ai passé un très bon séjour. Le personnel est charmant. La seule reproche que j'ai à dire c'est que j'ai eu un PV et il y avait un panneau qui indiquait: Qu'on pouvait se garer pour 10 minutes. Le temps que j'ai déchargé et revenir à ma voiture j'ai eu le plaisir d'avoir un PV.
Great stay in perfect location
Modern Converted Gothic style building, friendly atmosphere and clean.
Really nice, unique building with lots of unusual features. Customer service was excellent, particularly on reception and in the restaurant (Les Archives). The only disappointments in the room were the shower (handheld and had a tendency to rotate to face the wall) and the lack of sound-proofing. The people above (or maybe the cleaner) sounded like a herd of rhino trampling around. I wouldn't recommend breakfast. €20 is excessive considering the quality. Even at 9am, long before breakfast service ended, there was only ever enough scrambled eggs, bacon and sausages to serve four people - so once those four people had helped themselves, it was another 10-15 minutes for them to be replenished. This was despite there being upwards of 30 people dining. The crêpes were cold and kept under a cloche.
Personnel très sympathique (exceptée une dame un peu rigide au déjeuner sur ma première journée). La literie est juste exceptionnelle, j'ai dormi comme un bébé.
As a solo traveller, I found this hotel very convenient. It was very close to the historic sites in the old city and to many restaurants and cafes. I also loved the charm of the hotel. The old chapel in which it is situated had been restored and converted with a great deal of thought and care creating a very unique hotel. I also found the staff very friendly and helpful. I would recommend this hotel to other travellers.
Food was fabulous, room was very nice and clean. The staff was extremely friendly on all shifts and tried very hard to be accommodating. The only issue was the weather was extremely hot and I had limited ability to control the air conditioning in my room ( the property information states you can ask to have your room temperature adjusted-which I did-but it could only be adjusted by a couple of degrees).
Hôtel très confortable, près du centre et de nombreuses activités. Décor qui combine la modernité et le caractère patrimonial de l'immeuble. Personnel très professionnel et à l'écoute.
Good central situation with car park nearby. Staff friendly. Rooms fairly basic but clean and comfortable.
The only problem with this hotel was that the room was extremely hot and the air conditioning would not go down below 26 too hot to sleep and we were extremely tired for our day trips.
Our room was in need of new carpeting. Carpet was either very stained or dirty. Room walls need to be painted. Dinner at the hotel restaurant was nothing special.
Very good stay, although the bed was very hard and the bedsheets of poor quality (sorry I always compare to Marriott and Hilton's quality). They also forgot my wake up call at 05.30am :-(
Hotel speciale molto particolare, ricavato in una antica struttura. Camere belle
Clim bloquée volontairement à 25* par l’hôtel dans les chambres dont celles exposées plein sud l’après-midi, j’ai eu très chaud dans la chambre et il faisait plus frais dans les parties communes de l’hôtel. Obligé de dormir les fenêtres ouvertes et d’être réveillé par la lumière du jour à 5h40. Je n’y reviendrai pas en période estivale et je le déconseille.
Superb staff, lovely building, quiet but in easy walking distance to the old town. If coming by rail take a taxi as it's a steep walk up.
Très bon séjour. Hotel très bien placé. Personnel de l'hôtel au petit soin. Deux points négatifs seulement : Manque parfois d'isolation phonique entre les chambres (au 4ème étage on entend le voisin) et petit déjeuner pas suffisamment garni à partir de 8H30-9H (manque d'anticipation du personnel pour réapprovisionner les différents plats (pas de pain, les oeufs qui arrivent froids..etc)
Bon sejour!
The service was excellent and it was in a old monastery; really unique.
Very well located. close to shopping, restaurants and many historical sites. Unusual rooms, beautifully laid out. Comfortable bed, great shower and very good reception staff.Found the restaurant overpriced with surly, standoffish waitstaff.
Súper bien ubicada, servicio excelente, buenas instalaciones
Check in and out was super fast and friendly. Restaurant is wonderful. Room was extremely clean and recently remodeled/decorated. Everything worked perfectly. Super silent. Walking distance from train station and downtown. My (minor) regret was that the pillows and duvet were not made of dawn but of synthetic material which doesn’t breathe well.
We loved our room, the pool and the friendly staff. The restaurant is excellent
Bon accueil bon cadre bien placé mais petit dej moyen , pas digne d un 4 étoiles
tout c'est très bien passé , j'ai juste regretté le manque de connaissance de la ville de la part des réceptionnistes En revanche le personnel est très prévenant et à l'écoute des demandes
the living space design and layout are intriguing and nice.
Felt like a bait and switch. I booked the most expensive room they had off of the room photos with the beautiful vaulted ceilings and ended up in the handicapped room with fake ceilings, dirty chipped bathroom tiles. It was also a bit noisy all night - I think I could hear people moving ini the room upstairs. Also no one offered to help with luggage and they had lost my dinner reservation despite my email confirmation. The room feels old and worn and not regal like advertised. Super disappointed for the price.
Soirée et nuit fantastique dans un cadre féérique avec le personnel disponible et qui se met en quatre pour des demandes particulières
Really Convenient hotel - clean / comfortable - good breakfast - near auto route
Exceptionnel
Architecture très sympa Restaurant qui vaut le détour Excellent sejour
Excellent hôtel. Le restaurant les archives associé à l'hôtel est très très bon. Le cadre est exceptionnel !
Super nice hotel in the heart of Poitiers. Beautiful setting with a great restaurant attached. Friendly staff, easy check-in check-out. Parking close enough so it's not a hassle. Nice rooms, good bedding and amenities, good AC...
Vlotte check-in. Ruime kamer. Gevarieerd ontbijt.
Excellente adresse autant pour l'accueil que la propreté des lieux et le confort de la literie. Proximité du centre ville très pratique. Cadre exceptionnel et impressionnant quant à la salle de restaurant et de petits déjeuners. Bel exemple d'une rénovation réussie alliant l'ancien et le moderne. Seul bémol à mon séjour, en réservant ma nuitée je pensais que la chambre correspondrait au visuel sur le site (dans la partie chapelle) or la plupart des chambres sont dans la partie moderne et donc certes très fonctionnelles et très propres mais sans le cachet un peu exceptionnel que je recherchais et que je pensais avoir réservé. De ce point de vue j'ai été un peu déçue car rien sur le site ne signale ceci. L'hôtel reste malgré cela un très belle adresse et notre séjour à Poitiers un bon souvenir.
Super établissement, propre, repas top, accueil en réception, restaurant etc... Vraiment top.
tres bon accueil personnel très sympathique petite deception en entrant dans la chambre que je pensais plus jolie .
bel hôtel, surclassé en chambre avec mezzanine, inconvénient chambre avec demie voute ou l'on entend distinctement les conversations de la chambre voisine (heureusement pas trop tard) repas en chambre très bien prix sage
Hotel très bien placé et avec un parking sur place très appréciable! Je n'ai pas pris la vue sur le port et bien j'aurais dû... Il serait également temps de réaliser des travaux de rafraichissement, on sent que l'hotel a vécu et il n'est pas du niveau d'un Mercure.
Super accueil de la part des hôtesses très à l’écoute et patientes!
Prix de petit déjeuner excessif au vu de la prestation. C’est indigne d’un 4 étoiles Le Covid a bon dos
Excellent hôtel. Silence, confort et cadre magnifique. Le parking du théâtre à 2 pas de l'hôtel est facilement accessible et très peu onéreux. Le groom service avec de bons petits plats bien cuisinés et également excellent. Il n'y a donc rien à redire ! Je reviendrai la prochaine fois que je viens à Poitiers.
Séjour Professionnel. Nuitée parfaite, c'est mon hôtel de référence sur Poitiers. Room Service pour les repas de très bonne qualité ce qui est très rare et très agréable en cette période de crise!
Excellent hotel. Superb service from the team
I've stayed at this hotel several times now. The location is good with a public car park just minutes away. The hotel is located within aneasy walk to the centre. Hotel resturant is amazing, you must try. Rooms are ok, basic but of a good size and clean.
Beautiful character property centrally located and nice rooms
Spectacular space inside an old church. Odd angles, unusual two story room, beautiful vistas, and the best restaurant in town -- this was a very cool hotel.
This is a quirky hotel - not what you would expect from a chain. The room was a slice of the upper level of a 19th-century church nave. The duplex room was comfortable, and the a/c worked fine. Shower was unusual but actually quite good. The bar/restaurant at the property is one of the best in town, but priced too high. Lots to do within walking distance. Staff very friendly. Parking was down the street at a parking garage.
The staff was exceptionally helpful when we needed to drop off luggage in advance of arrival. Every level of room is exceptional.
Good location. Excellent restaurant. Interesting church renovation
Some beautiful architectural features. Pleasant staff. Good food.
Beautiful building, Wifi very poor.
Nice hotel to stay with and with very reasonable price.
Fabulous architecture blending old with modern facilities! The staff were very helpful, I didn’t want to leave ! My room was split level in the chapel , Divine !
Good location. Unusual building. Bathroom is oddly arranged.
Central but quiet location; helpful and friendly staff
We really enjoyed our stay and visit to Poitier and surrounding countryside. The only comments we have regarding the hotel is that the cardboard cups and stirrers are rather down market and don't fit comfortably with your image and that proper milk would be much better to go with tea.
Comfortable beds and had a ground patio. Restaurant in hotel and food was delicious.😘
Excellent position, just around the corner from the centre and all the shops. Fabulous interior architecture. We were on the top floor with wonderful views but the walls were a bit thin!! Definitely would stay again.
The hotel is well situated in a fabulous city and is a clever conversion of a 19th Century building. However, the clever conversion has left most rooms rather cramped and, to my mind, less than comfortable. We had to do what we have only ever once done before, and request a different room. In fairness they did then upgrade us but our initial "superior" room was anything but.
Great hotel - large comfortable room with modern bathroom & shower; good AC; quiet. Staff was very helpful. Hotel is in an old converted church or monastery. Restaurant on site (Les Archives) is also convenient and a lovely layout with good food at decent prices - but no AC working there or in the hallways of the hotel, at least during my stay.
Really v friendly staff
Staff at the reception desk extremely helpful with excellent spoken English. Room well equipped with an excellent mattress on the bed. The food in the restaurant was excellent and the ambience superb, what a wonderful room to have dinner in. Secure parking some way from the hotel, as advised, but well worth the short walk and the 5 Euro charge. Breakfast slightly disappointing, but the 16 Euros each may have had something to do with my disappointment.
Lovely building & service A1. Some parts of room looked good but not really practical. Eg toilet near door with wash facilities at other end,separated by steps. Could be a nightmare if attempting a trip to loo in dark!
Four night say in a beautiful converted Jesuit Chapel. Interesting rooms still have many original details and features, but are also modern, and comfortable. The staff were outstanding...friendly, helpful and knowledgeable.
What a fantastically transformed church, just mind blowing! The gentleman on reception was very welcoming and clearly explained the parking arrangements. Breakfast was very good with plenty to choose from. It's a pity we were only there for one night, we would definitely recommend the hotel and would certainly stay again if ever we were in the area.
Wonderful split level room. Location good for seeing the town
Nice hotel and great staff. The location is very convenient for the old center of town. It does mean that parking is a bit of a challenge. The hotel has an arrangement with the garage du theatre so if you see it park right away and save yourself the frustration of trying to figure it out.
Such a nice surprise; loved the location and charm of the hotel. Great restaurant!!!
Stayed here around December time and the Christmas market was the main attraction. The Hotel is good, very quiet and clean, there are two halves with one being very new and somewhat Austere and the other rather luxurious, of course we ended up in the austere end! However the room was a reasonable size and warm as well as quiet. The Hotel has a great restaurant (with prices to match) and is very well located for the pleasures of Poitiers. Parking was easy enough using the nearby Theatre car park and the Hotel gave a token to reduce the rate for parking to 5 Euros per 24 Hours. Excellent reception staff who started speaking to me in English before I even opened my mouth, neat trick based on them knowing who was yet to check in! I would highly recommend this Hotel for a long weekend break.
The Saturday market is absolutely splendid! I am not kidding.
I only stayed for one night but had a wonderful stay. The building is stunning and the premium bedding is amazing. Perfectly located minutes from the train station and in the city center, I'd definitely recommend staying in Mercure Poitiers.
Lovely stop off!
What a lovely piece of architecture and (at the same time) cozy hotel. The soaring arches of the 19th century Jesuit Church of the Gesú have been mercifully preserved and incorporated into this comfy, modern hotel. The restaurant approaches perfection. The location is within a few blocks of the 12th century cathedral and 2nd century Roman baptistry. A GEM of a hotel.
The hotel is beautiful. They have done a great work converting an old church into a hotel. The restaurant is very good and the atmosphere pleasant despite the exaggerated pomposity of the service. The room was spacious and very clean. The bathroom would do better with more counter space for toiletries. We were surprised to find out that the body lotion was left in certain rooms only - "the privileged rooms". They did provide us with some after I asked, but this should not happen in a 4-star hotel. Also, staff at desk were not particularly friendly, except a young man whose name I wish I could remember. They seemed too busy looking at the computer to even acknowledge guests. They would answer questions and provide the service requested, but they acted as if they were doing a favor. Again, this should not happen at this kind of hotel. Staff at reception should be friendly and welcoming. The most important, however, is that the hotel is beautiful, clean, and very well located.
dinner and room very pleasant, staff friendly
A good location within walking distance of the city centre. The building itself is a renovated church with lots of character. Parking (paid) was a short walk away in a public car park, although it is possible to pull up outside the hotel to unload luggage and passengers first. We loved Poitiers and the surrounding area, and hope to return.
Excellent staff made our stay much easier especially Benjamin on the front desk who booked taxi , advised about the town and where to go and booked our tablesin the restaurant. Restaurant staff also helpful, friendly and efficient. Room clean and comfortable with good air conditioning. Good easy access to town centre
This hotel is a converted chapel, and the designers have preserved as much of the gothic revival architecture as possible. This makes for a very attractive lobby and restaurant, and even some of the rooms have 19th century masonry. The rooms are small, but intelligently designed and very comfortable. The hotel restaurant is excellent.
Hotel has a lot of character with the expected comforts of a Mercure. The rooms are fairly small but adequate for a few nights stay. Poitiers is easy to find your way around and benefits from many pedestrianised streets. Head up to the main square for several restaurants and bistros. Overall, we enjoyed our stay - ideal for a 2-3 night stopover.
Good hotel but would have liked a fridge in the room. The building itself was very interesting as it had been modernized but kept many of it's older architectural features.
Very pleasant experience with most helpful staff and delightful building
An interesting building incorporating the architecture of a church. We were disappointed on arrival by the lack of storage drawers and clothes hangers. We were immediately moved to a similar size room which had more storage for clothing. The room design was a little strange as the toilet was the other side of the bedroom from the shower and washbasin. The staff were very helpful especially when the electronic keycard to our door did not work on two days out of four.
Very nice staff. Room (in newer part of hotel) was very nice and quiet. The madeleines available all day long were a nice touch for my kids. I'm not sure that the hotel merits four stars for the section we were staying in, but overall we were quite pleased with our stay. The restaurant looked quite interesting but was closed on Sunday. The hotel was in the middle of downtown with an excellent location and the parking at the theater parking lot was very easy to manage. I would definitely stay here again.
Great staff. Switched us to a room after complaints about the room we were put in. Very very noisy on the street below our window. Do not settle for a street side room. Restuarant attached had good food and typical poor service. Price was higher than expected for the quality. Paris prices! Overall this us not a 4 star location and is a 3 if you get a room off the street. I would not stay there again.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.01/10The cleanliness was negatively impacted by noise and room layout issues.
Service
9.48/10Professional service with friendly staff.
Location
9.52/10Located in the historic part of town with great access to local attractions.
Room Quality
7.47/10Room did not match the expected quality based on photos.
Amenities
9/10Standard quality for this hotel tier.
Value for Money
8.96/10Fair price given the location and amenities.
Food and Beverage
9.01/10Standard quality for this hotel tier.
Overall Experience
8.98/10Mixed feelings due to room quality but overall a good stay.