Radisson Blu Resort Kumbhalgarh

They didn't reply to calls on the number given

No response to customers

I like the hospotality.Food was just awesome...special thanks to Chef Manohar and his team for delicious food he made and served with love.

Nothing

Pool area

Our recent stay at Radisson Kumbhalgarh was unfortunately one of the most disappointing hotel experiences we have had. The problems started right from check-in. The process was extremely slow, and we had to wait a considerable amount of time for our luggage to arrive. We were also informed before our arrival that a complimentary room upgrade could be provided subject to availability. However, despite availability, we were ultimately charged an additional ₹3,000 for the upgrade. The entire process was unnecessarily time-consuming and frustrating. We finally entered our room around 3:30 PM, only to discover that the washroom had not been cleaned properly. There was visible human waste residue on the commode. This was absolutely shocking and completely unacceptable, particularly for a reputed luxury property like Radisson. Basic cleanliness and hygiene should be non-negotiable. Unfortunately, the service did not improve from there. The staff lacked warmth, courtesy, and the basic hospitality one expects from a five-star property. There was very little sense of ownership or concern for the guest experience. What makes this even more disappointing is that my husband and I are newly married, and this stay was planned as a special getaway and a gift for him. We regularly stay at luxury properties, and this experience was nowhere close to the standards we have experienced elsewhere. Overall, the stay was extremely disappointing, and the experience did not reflect the reputation or standards we associate with the Radisson brand. I sincerely hope the management takes this feedback seriously and addresses the issues related to hygiene, service, staff behaviour, and guest experience.

Our recent stay at Radisson Kumbhalgarh was unfortunately one of the most disappointing hotel experiences we have had. The problems started right from check-in. The process was extremely slow, and we had to wait a considerable amount of time for our luggage to arrive. We were also informed before our arrival that a complimentary room upgrade could be provided subject to availability. However, despite availability, we were ultimately charged an additional ₹3,000 for the upgrade. The entire process was unnecessarily time-consuming and frustrating. We finally entered our room around 3:30 PM, only to discover that the washroom had not been cleaned properly. There was visible human waste residue on the commode. This was absolutely shocking and completely unacceptable, particularly for a reputed luxury property like Radisson. Basic cleanliness and hygiene should be non-negotiable. Unfortunately, the service did not improve from there. The staff lacked warmth, courtesy, and the basic hospitality one expects from a five-star property. There was very little sense of ownership or concern for the guest experience. What makes this even more disappointing is that my husband and I are newly married, and this stay was planned as a special getaway and a gift for him. We regularly stay at luxury properties, and this experience was nowhere close to the standards we have experienced elsewhere. Overall, the stay was extremely disappointing, and the experience did not reflect the reputation or standards we associate with the Radisson brand. I sincerely hope the management takes this feedback seriously and addresses the issues related to hygiene, service, staff behaviour, and guest experience.

Room was spacious and view from balcony was great.

Dirty balcony,bland tasteless food and inefficient ird Received khichdi without curd which was mentioned in menu still they sent only khichdi in a big tray.Poor service.

All about Excellent 🤩

Every thing.

Fridge in the room. It doesn't chill the thing which is kept in it. Even the room temperature is more chilled than inside the fridge. I cannot use colddrink which I carried with me because it did not make it chilled.

Location and staff behaviour

Location is good. View is awesome. Nice landscaping.

They did not deliver what they promised. We booked the room with an extra bed included, but were still charged separately for the extra bed at check-in. The front desk staff also seemed poorly trained. They lacked basic courtesy, were not polite in their interactions, and did not know how to handle guests professionally. Overall, the experience was disappointing because of the poor service and unprofessional attitude.

Well builtup

The curtains in room had dust . For dinner we were denied a la carte order, was compelled to order buffet as we didn't had any other option. Staff itself was confused for many enquiry i made

Ambience Location In short everything

Nothing

We had a wonderful stay at Radisson Kumbhalgarh. The hospitality and service were truly exceptional. A special thanks to Chef Manohar for the delicious food and attention to detail, Mr Ritesh for ensuring a great dining experience and prompt assistance throughout our stay. Their dedication made our visit comfortable and memorable. Highly recommended!” 🌟

Near lift area it was not cleaned properly

Very good stay

It was good

Staff behavior, location, cleaning, food all is good

Good food and atmosphere good vibes

Very neat and findeabl..game zone for kids and swimming pool

Worst place to be at vacation, no proper staff and no communication, bad staff, bad food quality, worst hygiene.

Everything worst, disgrace to the brand Radisson, worst stay, never going back there ever again.

I have booked 2 rooms and when I booked I have mention peoples and when I have reached hotel, reception male guy asked me to pay more like 7800 and I have paid for 1 extra bed, this is the only I dint expect.

Staff is supportive except that guy.

Fun for kids in the evening camel ride pottery et all

Food

GOOD

Location

Location was quiet, green - surrounded with plants, Breakfast was outstanding, quick in service, family friendly hotel.Infinity pool, was quiet center of our stay. Relaxing time.

Nothing specific, food is costly.

The only bright spot was Mr. Ritesh from the restaurant—a true gentleman who provided excellent service. Management could learn guest handling from him.

Worst Nightmare at a Premium Resort – Avoid Despite the Brand Name Stayed: March 22-24, 2026 I chose Radisson Blu Resort Kumbhalgarh expecting a safe, reliable stay from a reputable chain, despite the high cost. Unfortunately, what I thought was my safest bet turned into my worst hotel nightmare. We arrived around 12 PM. The receptionist promised a 40-minute check-in, but after over three hours of waiting—past standard check-in time—no one attended to us proactively. I inquired about the smoking area, and the receptionist claimed it was a "fireless property" with smoking only allowed near the parking lot. We later discovered smoking was permitted everywhere: the bar, pool area, and near the restaurant. Despite multiple visits to the front desk (I spoke to the manager three times), no updates or assistance came. Finally, around 3:45 PM, pressed for the keys and specifically confirmed a pool-view room. The manager assured him, "Yes Sir, definitely." Upon reaching our 4th-floor room after another half-hour wait, our luggage was left unattended outside the door. Worse, there was no pool view—just a blank wall. When I complained, Manager Mr. Jayaprada dismissively replied, "Sir, behind this wall, there is a pool." Even if not visible, he implied it existed. The room itself was unclean, with cigarette butts in the balcony—contradicting their "fireless" policy. Ordering a bottle of water took over an hour, requiring a follow-up call. Mr. Jayaprada (manager) and Miss Yachini (reception) were rude, unresponsive, and unprofessional, especially the manager's condescending tone. Overall, this was the worst resort experience imaginable. Save your money—opt for a cheaper option where expectations match reality. Do not pay a premium for such abysmal service. Also, the manager said 5th floor doesn't have any balcony, that was blatant lie on our face. Mini-bar was also empty.

Location

Bed bugs Very bad food quality especially non vegetarian

Good layout, well maintained

Food was average

Accueil sympathique. Piscine magnifique. Chambre très spacieuse. Bonne literie

Difficulté pour le service dans les restaurants (lent). Difficulté à obtenir les additions séparées

Good spread.

Bathrooms were smelt, short staffed, service times were very long.

I had difficulty getting my tea at breakfast time, and I was suprised that I was not asked my preference for tea, or coffee when I sat down in the diningroom for breakfast. The cup of hot water (tea bag on the saucer) was not even full. The reason I mention this is because one would consider this basic. The staff were attentive, and courteous, so there are no complaints in that department.

View from premium room is awesome

Swimming pool water is not hot

Cleanliness, supportive staff, food options, facilities.

A few more things can be added in the kids area, also its timing was from 11 am to 6 pm - needs to be more flexible, kids weren't able to use the area because as a tourist we were visiting nearby places and used to reach the hotel a bit late in the evening and leave early just after breakfast.

The food

Property is good and clean. Okay for 1 night. Not very huge for Radisson standards. View is good from hotel.

On 31st Dec mandatory dinner for in house guest with additional 6999 per person and restaurant closed down. Also not a big function for year end. Cannot order La carte Deficit of good restaurants nearby.

Okay property

Staff is very less for restaurant areas not having enough staff for cleaning tables, serving basic things like water , glass etc

Location and cleanliness

Service

The park with outdoor play items kept my kid engaged. Other activities in the park, like pottery etc. were also a pleasant experience.

The breakfast spread was subpar, and the taste was average as well. Too few options for babies. The room (3029) was too small and had no sunlight.

The manager was attentive and responsive upon arrival and check-in. He listened to our concerns and was helpful in changing the room to better accommodate our luggage, which was appreciated. Given the circumstances, there also appeared to be a staff shortage, as there were very few front-desk or guest-relations staff visible

Unfortunately, my stay fell well below expectations. The hotel was clearly short-staffed, and service during all meal times was extremely poor. The general corridors require basic cleaning and polishing, with visible stains and marks leading to the rooms. Bathrooms were not properly cleaned, often dusty, with noticeable water stains on taps and sink counters. The housekeeping staff were rude and unprofessional. When I requested an additional luggage rack, I was told that the room I booked “only had this space” and that I should have booked a bigger room—an unreasonable response, as no guest chooses a room based on luggage-rack availability. After escalation, the manager was helpful and moved us to a larger room; however, overall cleanliness still remained sub-par. Breakfast was poorly organised, served in a banqueting hall with large round tables, which is unsuitable for one or two guests and creates an impersonal dining experience. This was particularly disappointing given that the hotel has a proper dinner restaurant that could easily serve breakfast instead. The food selection was limited, and service was inefficient—Tabasco had to be requested 4–5 times and only arrived after the meal was finished, with three bottles brought at once by different waiters. Even cold milk for cereals took nearly 30 minutes, despite repeated requests. Overall, there is significant room for improvement in staffing levels, cleanliness, service attitude, and basic hospitality standards.

Location

Nothing ... Poor staff attitude and really bad services ...

Not just one . Many things below average ... had a horrible experience .

Breakfast was average, untrained staff was at work

The hotel charged me twice for the night I stayed, once on the card with I had booked (prior to my arrival) and took the payment again on my arrival. Thankfully I detected this while I was there, I tried get it reversed, still to see the credit on my card.

Its a average hotel

Tout était parfait

The pool is superbly located within the property and made for a wonderful experience! The room had a great view, adding to the overall comfort of our stay. The food was delicious, and the restaurant staff were very attentive and helpful while taking our orders. The restaurant itself has a lovely ambience and comfortable seating. The gym is well-equipped and conveniently located. The reception area is beautifully designed and feels very welcoming. Overall, a delightful stay with excellent facilities and service!

However, there was no staff presence near the pool, which made it difficult to ask for towels or a food menu. Additionally, the staff in general were a bit slow to respond to requests. Overall, the facilities are excellent and the atmosphere is great, but service responsiveness could be improved to make the experience truly seamless.

We booked a hill view room assuming it would have a view of the hills(duh!)- but when we arrived we only saw some rocks and bushes. When enquired we were told that we needed to book the room with a “mountain” view to get the nice view of the Aravalli hills. We found this great deception to not have this information clear at the time of booking! Additionally, our room was not clean- there were stains on tables and in the bathroom. We didn’t find it worth our money and would not be back.

Everything. General ambience, garden location etc. Food, breakfast and service of staff. Manner and attitude of the staff.

Nothing. I would like to visit again, if I get a chance.

Location

Frequent power failure.

Staff

Excellent location and superb place to stay & relax with the family. Manager Rohit Singh extended his support during our stay. Rooms are having excellent view and scenic place.

There is no temperature control in the swimming pool.

caring and helpful nature of staff

cleanliness of the room was not up to date, and the service was a little bit of slow

Swimming pool is very good

Food is not good, neither is it well available nearby the hotel Location is average No well maintained play area for children

What truly stood out about our stay at this hotel was its incredible location. The panoramic views of the surrounding greenery and majestic mountains from our window were absolutely breathtaking

"No real dislikes to mention. My main suggestion would be to enhance the evening activities. It felt quite slow and silent; there wasn't much for guests to enjoy, and the existing performances were a bit slow-paced. If the hotel could introduce more engaging cultural performances – perhaps livelier Rajasthani folk music and dance, or even camel/elephant shows, and even offer camel riding within the premises – it would truly elevate the guest experience and make the hotel stand out, especially for guests who appreciate local culture. This would certainly add immense value!"

Was very well maintained and clean property

Water pressure would reduce to really low in the middle of the shower.