Frontier Hostel & Tours

Nice, low-key, quiet place in Dien Bien Phu (an area with few western tourists). Excellent value for money spent, very affordable! Close to the airport, restaurants, good coffee, and DBP historical sites. I had my own room and bathroom. Helpful and enthusiastic staff. I was thrilled that the hostel organized a day-long tour for me to see many DBP battle sites, monuments, cemeteries, the museum, and a village way up in the mountains. I am extremely interested in Vietnamese history and had wanted to go to DBP for years...and I finally did! Yes, I will visit DBP again and I would stay at this hostel again.

Tout était parfait : l’hôtel était propre et l’emplacement idéal. Je recommande cet établissement sans hésitation !

Die Lage ist super gut man kann von dort aus alles super erkunden, Zimmer waren sauber und ordentlich.

Die Klimaanlage war nicht so gut und es wurde sehr warm im Zimmer.

早朝に着きましたがチェックインできて助かりました。 オートバイのレンタルが15万ドンで他のホテルと同じくらいの金額でよかったです。 自転車は乗ってませんが無料みたいなので良いと思います。

Monsieur a la réception parle parfaitement anglais et est super gentil!! Il nous a aidé pour plein de choses ;))

位置不错，旁边就是餐饮店，大超市距离也很近！如果下次来奠边，还会来这家住。

所有的都比较好，只有一个东西差点，就是下铺的床垫睡的有点难受。材质和尺寸问题。

Không có ăn

Không có

Hôtel correct mais pour le prix il n’y a pas à s’en plaindre.

Tout n’était pas très propre et c’était très petit

Everything was good, helpful staff and very convenient location, fried rice next door was so excellent.

Very kind, friendly and attentive staff. Couldn't have asked for more!

It was easy. The dorm had its own bathroom. The beds were comfortable though a bit saggy. The staff were friendly. The people I met were nice. I enjoyed borrowing the bike they offered. It was an easy half hour walk to the battle museum & battle site. I also enjoyed cycling to the lake & along the canal & paddy fields.

The guy last night who snored like a trouper all night long. 🫣

Close to central dien bien phu - people working there are also very nice .

There is a bit of dust in the room . But it’s ok -

The staff were immensely helpful in answering all my questions about crossing the border to Laos, booking a bus to Laos for me and exchanging my VND for LAK! The dorms were super clean and comfortable!

Nothing!

Excellent hostel. Room and bathroom are cleaned daily. The matress is confortable, with a huge duvet and a good light for reading. The staff is really nice and helpfull, even i some of them didn't speak a lot of english, they helped me and we could understand each other. Location is quiet, in walkable distance to center, museum, and some nice cafés in the neighbourhood.

Small points for improvement: - implement a full no-shoe policy inside the room (i.e. leave the shoes outside) - some hangers/shelfs in the room and in the boot for hanging clothes, towel, or putting glasses, cell phone

静かな小さな街でとても落ち着きます。設備は古いですが値段を考えたら問題ありません。

A huge thanks to all the hostel team that helped me during my recovery!!!

Really friendly and helpful staff, they helped us book bus tickets with pickup from the hostel. Free bikes (although we didn’t use them)

A bit far from town but still enough shops and restaurants around. Noise and power cut from construction next door

Brilliant staff who spoke the best english of any place I've stayed during my tour of Vietnam. They can help with local logistics. Good value for money. Free bicycle. This is the place to stay here.

Pillows too bulky for comfort but that's common in Vietnam

Very friendly people at the reception.

Good value for money. Very helpful staff, especially Thu who helped us with ideas for activities.

Room is small but fair for the price

Located in a lovely side street near the city centre with good neighbourhood restaurants nearby. Staff are very cheerful, friendly and helpful. Ticket booking and travel advice. Excellent WiFi. Excellent value for money.

The double room was fine for me but would be quite small for 2 people. The shower wasn't very warm. The room was a bit dusty and the bathroom shelves needed a wipe.

Within walking distance of the airport, everything was perfectly situated. Loved the balcony to the main street, and the two windows on that side. The people here were extremely social and the elevator helped this old man. One note, the room can get dark during the night, even with the lights on.

The staff were the friendliest I have met. They gave me great recommendations and had a google map to share with you. I was communicating with them ahead of time to organise a bus to Mu cang chai for the following day. Good location. There is an elevator in the building. Has a water dispenser. Has a light and plugs by the bed. Mattress is the usual vietnamese hardness.

There wasn't a lot of room to put your luggage. Lucky there was only 2 people in the dorm. The locker is small and only fits my day pack so my luggage was at the foot of my bed which was almost yhe middle of the room. Would hate to see what it is like when the room was full. I think the AC has times when it turns off. I would wake up in the morning and it would be hot, maybe it turns off about 7.00/8.00am and on about that time in the evening. There were two beach chairs in the room, but not really anywhere even in reception to sit.

Amazing staff, great location and fair price

Just the cushions too hard, so almost a 10/10

Clean room. Good position. Welcoming staff.

The double room is very small.

More choice at bar. More tours

Less tours

Great staff and location. We did a two- day tour with James to a local home stay and hike. Excellent! The hotel is near coffee shops and excellent noodle shops. Would certainly recommend.

Nothing negative to report. Good value for what you get.

The owner, Greg, offers tours and treks around Dien Bien Phu. Since I was on my own he managed to quickly organise a half historical/trekking tour for me. I went away for 2 days and had an unforgettable time there, I really wish I could have stayed longer. There are also free bikes to ride around the city center and the rice fields in the south. I 100% recommend booking their hostel and their tour, it is super authentic and you can really see what DBP has to offer. Definitely one of the highlights of my 3 month trip through Vietnam :)

Had to extend our stay here as we forgot to get visas in Hanoi! But all the staff were so helpful so it got done in 3 days! Bed was very comfy

Nothing

Helpful and friendly staff, neat and tidy spaces, terraces for drying clothes, free water refill, free bicycles, bunk beds with curtains, few guests, cheap street buffets with veggie options in a walking distance, elevetor for the 5th floor where the dorm is.

The dormitory's window look in a corridor.

The staff was really lovely and so good speaking English, room clean

Very helpful and friendly staff. Free water refill and bicycles. Neat and tidy. Aircon OK. Terrace where to dry clothes. Bunk beds with curtains. Few guests. Elevator for reaching the dorm at the 5th floor. Cheap street buffets in a walking distance from the hostel: walk towards the big bridge on the main road south of the hostel, crossed the bridge keep going straight and take the last one on the right before the big roundabout.

Dorm has no window to the outside, but to the common corridor.

Really nice people

Free bike rental

Fantastic helpful staff and great location

Our bathroom sink leaked

Stayed in the dorm here. Excellent location and super lovely staff. They helped us with all of our planning to get to Laos and went out of their way to fix the a/c late at night! Bunks are pretty large and comfy.

Bathroom in the dorm is ... not great, very stinky.

The hotel is near city center, conveniently travel to historical sites and other attractions. The facilities are good. The staffs are very friendly and helpful. They can speak english very well.

I rented a scooter at VND150.000/day, the scooter is quite old did not run smoothly.

Good location. Great value. Generally clean and comfortable

Ac worked but took a well to get cool and may be towards the end of its service life or need more coolant

The staff was really friendly and helpful. They were also so kind allowing me to take a shower after checking out as I was waiting for the bus in the evening. The dorm room was nice and comfortable. They have a well link with google map with places what to see, where to eat etc.

Very nice and friendly staff, especially Son, nice structure, clean, hot water and comfortable beds!

Nothing

In the center of the city

Located near the airstrip in a cozy neighborhood just a block from a main avenue and ten minutes from the hilltop victory monument this no frills hotel served it's purpose. Friendly local food was just outside the door and on the other side of the bridge was a beer garden with delicious food, many locals and excellent riverside atmosphere. Bikes, tours and transport were available.

Location, staff, busses stopped in front of hotel.

Door locks broken, no windows to outside, wet bathroom

Staff were all nice, attentive, and helped with onward bus tickets. Central location. Hotel was clean and probably good value. This was our first hotel in Vietnam after arriving from Laos.

Double room with bath only had a window to the hallway and so small we could barely move around, not what I thought I had reserved. We had hoped to go on some kind of tour but didn’t find anyone who spoke English enough to explain the options, so we decided to move on.

Excellent stay. Clean, comfortable. Very good location: near all the main sites. A number of good and inexpensive local restaurants around. Nice, leafy neighbourhood. And the staff is wonderful: very helpful, smiley, making sure you have a nice stay. Highly recommended. As for Dien Bien Phu: good city, well worth visiting. People are lovely.

Nothing. Everything was great.

Best staff ever. Friendly, helpful, kind, always smiling. They made me feel at home

Where to begin?! Staying at the Frontier Hostel should be a no brainer for anyone stopping in Dien Bien. The hostel is fantastic, comfortable and clean- but it’s the people that make the place! Greg and Són, and the whole team make this a special place to spend some time. We also ended up doing a tour which was phenomenal from start to finish. All I can say is that if Dien Bien ever crosses your mind as a place to go- Frontier hostel can be chosen eyes closed as it is a gem!

Conveniently located hostel with comfortable beds which even gives you a bicycle for free for exploring the town (useful considering distances)

I loved the private room for the price. The free bike! The staff was lovely and Greg was super helpful! Perfect location.

That I didn't stay longer

The owner was amazing at helping us sort out money, SIM card etc after just arriving into Vietnam. He also managed to sort our onward travel straight away

Ants in the room, but when we told the owner he got someone to come up and put some powder down

Perfect location, the staff is super helpful, they have also scooters for rent that is perfect for this city, the traffic is not soo crowdy and it's easy to move and visit some veeery nice places not too far.

Top experience! The staff Is lovely and always there to help. We made the Dien Bien Phu LOOP and it was one of the best thing I've done in south east Asia. Totally recommended!!! Thank you guys again! Hope to see you soon 😊

Great value for money, good location and the room was very clean. The staff were so kind in helping us book taxis and also posted our battery pack to us (which we'd forgotten!). Would 100% recommend.

Clean, helpful staff, comfortable bed, restaurants and cafes nearby

Great staff, clean rooms and amazing value for money. We arrived during Tet and they kept us informed on bus schedules and availability even before our arrival, and they organised our onward travel to Sapa which picked us up right from the hostel. Dien Bien Phu is a very interesting city and this hostel is perfectly located to see all the main sights on a quick stopover going to/from Laos. Quite possibly the hottest and most powerful shower we experienced during our SE Asia trip 😄

Friendly staff

Great owner who goes out of his way to make sure guests are happy and well informed about what there is to do in the underrated town of Dien Bien Phu. Very friendly and helpful English-speaking staff too. Right next to several eateries and close to most of the immediate sights. Scooters for rent in house. I ended up staying for three nights before crossing the border to Laos, which is what most people come here for.

Everything was quite swell for the price.

if you are looking for a lucky star, you can come to this hotel! You will find Greg, his family and his colleagues who will never let you down. You can ask them anything, they will find a solution! Anytime even on New Year's Day!! Thank you for everything and long life to you!

Best hotel/hostel in Dien Bien Phu. You have everything that you need - comfortable beds, high pressure hot water showers and a charming owner.

Greg is awesome! Cozy rooms with tiny little balcony. Clean sheets.

Nothing!

Everything was great

Nothing ... For me best place in DBP

Everything was perfect

Nothing at all One of the next stays in Vietnam

Everything... Can't fault it at all Best place to stay in lovely DBP

All was perfect

Greg (I believe owner) was super helpful!! The other staff members were also very friendly. Free bicycles available for use, great suggestions, good location. I think they are in the process of upgrading the building.

Good location

Nothing particularly

Everything! Greg and the receptionists of Frontier were fantastic! Very helpful!!!! If you go to DBP you must go there ! The restaurant near the hotel is also cheap and good, that was 2 fabulous nights.

Nothing!

Greg is amazing! He is very genuine and generous. He will give you good tips and Dien Bien Phu is more than just a stop, it is a very rich place in terms of nature and history, so stay more than one night! You can rent bikes here and they will also help to book future buses. Rooms are comfortable, hot water, and a breakfast place just next door to start the day! The receptionist, Son, is a very helpful young man as well!

Friendly owner, lovely room.

Basic accommodation, but great value for money. Clean. Receptionist helped us to get on the right bus to Hanoi. Online chat via Booking.com to the owner helped support us and find our way back to Dien Bien when we weren't allowed to exit Vietnam at Tay Trang . Nice family run basic eatery next door.

It was all good. Providing something to sit on on the balcony would have made it even better

The rooms were clean and comfortable with good AC and Fan. There was also a mini fridge and kettle so you could keep food and eat there. They were also super helpful with transportation! I arrived at 5am and they were able to collect me from the bus station and they also organised my next transportation bus

Not a fault of the hostel, the bridge was closed so it was quite a long walk into town

The staff in the hostel are amazingly helpful. Son helped us with many things from organsing buses, helping us when we needed to return to Hanoi to get a visa by keeping our bags and arranging laundry for us. Even bringing my girlfriend into town to go to an ATM. He was a gem! The hostel itself is clean and comfortable it has all thats needed and a great price. Would recommend staying here when visiting DBP.

Good location for moving on from, clean rooms, friendly staff

Noisy neighbours, not much English spoken, but neither is their fault.

Was a great place for a one night stop. The room was small, but the bed was comfy and the room was clean. The staff were super nice & helpful. Really recommend!

Nice large room. Staff helpful. Good WiFi. Booked our onward bus tickets through them. Location would have been excellent except for the bridge being put.

Nothing

Hotel was close to bus station and up quiet street. Staff were nice and friendly. Rooms clean. Good food at good prices close, and they rent motorbikes.

The Staff is so nice and helpful, the rooms were super clean and comfortable and the location is perfect. Also the late check in worked out perfectly fine. Greg helped me out so much with going over the Lao border and basically organised everything last minute for me.

Nothing

I booked initially only 5 nights, but because of their hospitality I extended 2 more nights. The location is close to bus stations offering most itineraries of the western north. And I can walk to the Dien-bien-phu commercial airport. The new bridge has been being built cross the Nậm-rốm river, that will provide the very short walk passage to town. The management, particularly Greg, Hai, Tuan and their team went out of the way to make my stay as at home. I really appreciated their hospitality. Beside running the hostel, Frontier Hostel & Tours is also providing tour services to anyone interesting in discovery the lives, cultures, landscapes of Dien-bien-phu and the the surrounding countryside. Can not write everything out! Just book and get there to get the experiences. Thank you again the team of Frontier Hostel & Tours. David (29/3/2023)