Hotel ByHours Las Américas vs Similar Hotels

Rooms described as comfortable and well equipped (blackout, 4K TV), but several complaints about very hard pillows and isolated notes about bed/humidity odor and occasional works.

Concerns about noise from neighboring rooms and discomfort with the beds.

Comments indicated that while the rooms were adequate, some were in need of maintenance and modernization.

Comments about noise levels and issues with room amenities.

Repeated praise for cleanliness and 'instalaciones impecables' across multiple reviews; several guests explicitly highlight good housekeeping.

There are complaints about unclean linens and an unpleasant smell in the room.

Several reviews mentioned issues with cleanliness, including garbage left in hallways and poorly maintained bedding.

Negative sentiments about dirtiness and lack of towels.

Multiple reviews note a very central or perfect location for itineraries and south-of-city access; location is consistently praised.

The location is frequently praised as excellent and convenient.

Many reviews praised the hotel's strategic location, especially near the embassy.

Positive feedback about proximity to main avenues and transport.

Numerous mentions of very friendly, attentive staff (Ingrid, Andrés and others); guests felt safe and well attended, often calling service excellent.

Most reviews highlight the friendly and helpful attitude of the staff.

The staff received positive mentions for their kindness and attentive service.

Mixed sentiments, but overall positive feedback on staff attentiveness.

Breakfast repeatedly described as delicious, varied and a highlight; minor remarks about cup size and one 'normal' breakfast comment but overall very positive.

Several reviews indicate limited breakfast options and poor quality.

The quality of food and its availability received mixed impressions; positive for service, but lacking facilities.

Not applicable, as the hotel does not have a restaurant.

Good in-room tech (motorized blackout, AC, 4K TV) and parking praised, but some negatives: fridge never worked for one guest and parking exit door/automation was an issue.

Amenities provided are satisfactory; however, they could be improved.

Facilities such as TV and safety deposit boxes were noted as not working properly, and there were complaints about insufficient towels.

Cons regarding limited services like no restaurant and lack of basic items.

Multiple guests explicitly praise relation quality-price and reasonable rates/inclusions (breakfast, service hours); a single mention of price as a con is isolated.

Generally seen as good value but with some concerns regarding specific services.

Some reviewers found the price acceptable given the location, though issues with amenities were noted.

Generally favorable evaluation, but some felt conditions weren't as advertised.