MuchoSur Quimbaya vs Similar Hotels

Mixed: some guests found rooms clean and comfortable; others reported small rooms, no closet, bathroom without doors, uncomfortable baby crib and noise between rooms.

Rooms were upgraded for comfort and space.

Rooms were described as comfortable and well-designed, but some issues such as odors and inadequate maintenance were noted.

Rooms are generally spacious and comfortable, though some guests mentioned details that could improve.

Mixed reports: several guests mentioned cockroaches, poor/ missing towels, low-quality bedding and a humidity smell; other guests reported rooms as clean.

The cleanliness of the pool was noted as less than satisfactory.

Several reviews highlighted cleanliness issues with the pool and common areas, along with inconsistent cleanliness in rooms.

Some reviews indicated issues with cleanliness such as dirty linens and overall maintenance.

Very scenic and surrounded by nature with a private waterfall and good birdwatching, but multiple guests noted the property is quite far/remote.

Ideal location for visiting nearby attractions.

The location was generally appreciated for its tranquility and nature, though some mentioned it is far from the main road.

The hotel is located in beautiful scenic areas and is considered excellent for relaxation.

Strongly positive: staff repeatedly praised as attentive, warm and professional (guests named Tatiana, Daisy and Manuel); a few arrival/attendance lapses noted.

Excellent attention and friendliness from the hosts.

Multiple reviews praised the friendly and accommodating nature of the staff.

Overall, guests praised the staff's friendliness and attentiveness.

Mostly positive — many guests called the food delicious, but several noted a limited menu, unavailable options and one serious report of family illness possibly linked to food or water.

Delicious breakfast and meals.

Food options were limited, and some guests had negative experiences with dining availability.

Food offerings were well-received, with mentions of generous portions and good quality.

Positive amenities (private waterfall, pool, pets, natural setting) praised; minor issues reported with pool cleanliness and some unavailable menu items.

Standard amenities; some deterioration noted in pool furnishings.

Amenities received mixed feedback, especially regarding the jacuzzi access and condition of the pool.

Amenities were noted with enthusiasm, but some areas like air conditioning and pool access need improvement.

Generally seen as good value — several guests said 'vale la pena' and that the stay was worth it given the setting and service.

Good value considering the service and location.

Overall value for money was considered fair, though some felt that issues detracted from their experience.

Affordable pricing for the quality and services provided.