Riad Nuits D'orient Boutique Hotel & SPA

Riad très beau, bien décoré. Les chambres sont propres et bien aménagée. Le personnel est exceptionnel ( particulièrement Kamal et Asma qui ont été adorables et très professionnels ). Le riad est bien placé, très proche des souk ( à moins de 300m). Une station de taxi est à 2 minutes à pieds. Ce riad est paisible et calme.

Struttura che all'apparenza quando prenoti dalle camere standard si immagina un certo tipo di camera. Post check in visti gli spazi e l'evidente carenza per igiene è stato richiesto un cambio stanza ma essendo quasi tutto pieno non è stato possibile visto che erano al completo. Nel complesso Marrakech è bella ma mi dispiace che per quest'esperienza è andata male...

Médiocre, salle, ….

I want to start by saying the staff was extremely welcoming , helpful and funny. We got lost at night while at the market and could not find our way back and one of the staff members found us, picked us up, made us feel safe and brought us back to our hotel free of charge. I want to give a special thank you to him. @yadane84 I also want to thank the ladies who performed the Hamman and massage. Very comforting, relaxing and peaceful. I would definitely come back to this hotel.

Wir waren eine Nacht im Hotel Riad les palmiers. Unser Aufenthalt war angenehm und das Personal top. Der Junge Hotelier war sehr hilfsbereit und höflich. Das einzige Manko war das kleine Zimmer und mini Bad doch das ist auch für den Preis gerechtfertigt

The staff were so friendly and helpful. It felt like a peaceful oasis in the heat and busyness of marrakech. The location was 10 mins from the souks and 20 mins walk from main square. The rooms were immaculate, airconditioned. The breakfast lovely. We would definitely stay again.

There essentially is no parking You can only walk to the Riad - 5 mins or so from parking on public square. We had to pay for this - negotiated 80 dirham for 1 night with locals who parked the car and kept the key overnight. This feels quite steep but understand not the fault of the hotel - just putting it here for information

The staff Anas was amazing, the welcome was very warm, he give me a lot information regarding all activity that I can make.

I am so grateful to have stayed here. Everybody, the front desks agents, the housekeepers, the cooks, and the spa were phenomenal. I highly recommend this Riad. I will definitely come back to the same Riad. Thank you everybody for your hospitality! You guys are amazing!

Property looked exactly like the pictures. The staff were excellent.

Staff very friendly. Nice pool . Close fro. Entrance of medina. Quiet .

The beds were horrible, very firm ( too firm!)

Amazing location, building and welcome (with tea and biscuits, baby cats under the table) very helpful staff. Was very clean, breakfast is super nice.

Room was a bit tiny ;) My kid could not use the pool in the morning (8-9AM) due to fact that other guests were sleeping. They were nice about it, but we chose the place because of the pool, so was a bit uncomfortable.

The riad was lovely, the pool area is gorgeous. The rooms were simple and stylish. The staff were friendly and attentive.

I had a truly awful experience at this hotel and feel it’s important to warn others. From the very beginning, the stay was filled with problems and a complete lack of professionalism. There were no visible prices or policies, and nothing was clearly communicated. When we arrived, we were told we had to wait until 3 PM to check in, even though my wife is ill and disabled, and the hotel had no wheelchair access or support. It was extremely difficult for her, and the staff showed no willingness to help or accommodate her condition. Then during our stay we saw other guests checking in at 9am and 10am without issues... A staff member named Asma repeatedly gave us false information throughout our stay. Then, at checkout, we were suddenly charged for tea and water, which we had previously been told were complimentary. When we refused to pay, explaining that it was never stated anywhere and we had never seen a price list, Isma threatened to call the police. She then brought in the manager, who was rude, aggressive, and completely disrespectful. When we asked calmly for a breakdown of charges, he refused to listen and also threatened to call the police. We were ultimately forced to pay just as our driver was waiting to take us to the airport, and we nearly missed our flight. What made this even worse was the emotional impact. My wife, who suffers from a serious illness, was distraught and in tears because of how she was treated. It was heartbreaking to see her so upset, all because of the unjust and aggressive behavior of the receptionist and manager. We also witnessed how restaurant and cleaning staff were undermined and spoken to poorly by management, which added to the negative atmosphere. I hope the owner of this hotel reads this review and sees the real emotional and physical harm caused by their staff’s actions. This was not just a bad stay—it was a deeply distressing experience. I would strongly advise anyone, especially families or those with health conditions, to stay far away from this place.

A hidden gem in the heart of Marrakesh! Riad Nuits d’Orient is absolutely beautiful, with a peaceful courtyard featuring a lovely central pool. The rooftop terrace is a perfect place to start the day with a delicious Moroccan breakfast. The staff at were truly exceptional, and namely: Asma, Hamza, Munir, Anas. From the moment we arrived, they welcomed us with warmth and genuine hospitality. They were always available to answer questions, offer local recommendations, arrange activities or transport, and even share insights into Moroccan culture and history. Their kindness, attentiveness, and personal touch made our stay feel incredibly special and stress-free. The rooms are traditionally decorated with amazing attention to detail and offer all the comforts you need, including air conditioning. Highly recommended for anyone looking for an authentic and relaxing stay in Marrakesh!

Such a beautiful riad. The rooms are on the smaller side but that wasn’t an issue for us. There’s enough room for all your bits and to manoeuvre around so that was good for us. The pool is a great temp for the hot Moroccan weather and the seats around the pool are great and comfy. The staff were incredible, we didn’t arrive until 1am due to our flight being rerouted to Casablanca for weather issues at Marrakech airport and one of the staff members came and met us at the taxi drop off and walked us to the riad so we didn’t get lost. We didn’t expect that so really was a great first impression. The staff were welcoming and happy to help at any time. The breakfast was delicious but a lot of food!

I can’t think of anything that I didn’t like

The hotel was clean and was full of interesting objects of different Moroccan epochs. The owner was very friendly and also his personnel. Good breakfast was offered.

It was easy to find from the spice market, but a sign at the corner could be helpful, especially when you arrive as the taxi driver dropped me of quite far away.

Worse

Will never go back it’s so scary

Location, breakfast and staff ( Hamza was the best!)

Very small rooms, bathrooms were extremely small

Myself and my friend absolutely loved our stay here! The staff were incredible and the check in process was very personal. One which I have never experienced before. When arriving we were sat down and given a traditional cup of tea (amazing). Within the checkin process, the staff go through what you have planned for your stay so they can advise/recommend tourist attractions and any recommendations they have which was really lovely. We got a map which was annotated to show where we needed to go and how far each place we wanted to visit was from one another. All the staff, including the cleaners and waiters were incredible! I will be walk!

The fact my holiday wasn’t any longer. This place is beautiful

Very beautiful calm and lovely - very nice food - Anas on reception was very helpful and walked me to the next riad

The overall attitude of the staff, made it welcoming and comfortable, special shout out to Hamza, ilham and Kamel for going above and beyond to make our experience worthwhile. All the staff were amazing.

Bathroom was too tiny and I almost couldn’t fit in, it could also do with a tv in the bedroom

Hamza was the highlight of my stay. We like him. We like the activity’s and the hammam

It was gorgeous and clean

Adequate

Very hard bed

The riad is perfect, almost magical. The personel is extremely nice and helpful. Special thanks to both Hamzas and Anas!

Only the bathroom was a bit old. Except that everything was perfect.

Location staff area

Bed slightly hard need hangers in room for clothes more room if table and poufee removed

Hard to find anything we liked except the staff. they were kind.

This is a scam place. I advice you to look at Google maps reviews as it's much more accurate than booking reviews. I really think booking should remove this listing and all from the same owners as this is just a scam. I wish I was more cautious and looked at Google maps reviews instead of trusting manly on booking reviews and pictures. Overpriced for what they offer, there is a too strong smell of some incense, so strong that you can feel it before you get in the Riad. Lack of maintenance, tiny rooms, dirty and old carpets, destroyed towels and sofa pillows. They even cancelled our booking after we left the Riad so we couldn't review it. Luckily after talking with booking help center they open the review system. We arrived one day before to check the hotel because we were traveling with some clients and booked 3 rooms in total. We didn't liked it at all, noise everywhere, lack of cleanliness, badly finished, we immediately said we wanted to cancel 2 rooms to accumulate our clients in another place and keep one room only for ourselves so the Hotel does not loses everything, they didn't accepted saying it was a no cancellation booking, even when we suggest to open to the public those rooms, they refuse it. Since the payment was made upfront, they didn't returned a thing, even that they didn't have expenses with breakfast, water, power, clean and city taxes for those two rooms. We asked for a breakfast kit to take with us as we left earlier the last day, and when we open the package here was only a small dry bread and a dry msmen... that's it

This is a beautiful property and staff have given a lot of attention to detail to make it that bit more appealing.

On the staircase there were 5 oil burners that burned 24 hours a day and the scent was so overwhelming that both my friend and I got headaches and generally felt we did not want to spend time in the Riad as it was so strong. We had to sleep with aircon on and windows shut it was so overpowering and completely unbearable.

The riad is adorable and it looks very nice. I enjoyed the natural light coming through the empty roof and the pool area was very cozy. The rooms are small, but I believe that is typical for a riad. Despite that, my husband and I had enough space for our two big luggages. The location is great. We always walked to where we needed to go. You can walk to the main square and we also walked to Jardin Majorelle. The people working there were very kind and helpful and gave us directions on what to visit and what activities we can do.

The location was central, maybe difficult to find your first time, but you’re greeted by one of the staff. Overall very friendly and helpful staff, nothing but positive comments here. What a charming little place hidden away, you’d have no idea of its location and what’s behind the doors. It’s not your usual kind of plush modern accommodation, but there is something very special here that I really enjoyed. Almost the simplicity of it made it quite beautiful. Rooms are small and equipped with the basics, but that’s all you really need. I was here on business so fleeting at best, but the time I was there I felt very comfortable and relaxed. Breakfast was very good and again, super attentive staff here. Not at all my usual kind of accommodation, but it’s full of its own personality and charm. I really enjoyed my 4 nights stay.

Nothing I didn’t like, as I said it’s what it is, doesn’t pretend to be plush and 5 star. It delivers on what it’s supposed too. Nothing that’s negative that should put you off.

Beautiful building, looks amazing inside

Rooms a bit small

Everything especially Anas who was there. He programmed everything for us and he is the best

Very clean and helpful

The best part of the property was the staff and mainly Hamza he went way over and above what we expected! He was a fantastic guide and source of information Also the hammam was e Callan’s I highly recommend getting a hammam

Bedrooms were very small Bathrooms very basic Showers only hand held

We loved our stay here! Hamza really looked after us and made sure we had everything we needed. Breakfast was lovely up on the top level in the sunshine and the pool was nice for an afternoon swim. The location is great very close to the souks

The staff were exceptionally helpful and friendly and organised trips and taxies. The location was perfect , 2 minute walk from the Souks and attractions. It felt like a truly authentic experience in a traditional riad. Breakfast filled you up and kept you going all day. We had a Hamas treatment and massage, which was an amazing experience.Would recommend the stay for first-time visitors as we were.

No hooks to hang clothes or hangers !

The staff were extremely friendly and spent time explaining where things were in Marrakech and recommendations to go. The Riad was very clean and the rooms were great for resting and refreshing. As we were staying half board, our breakfasts dinners were included and there was such a variety of traditional meals. Very filling and amazing value for money. The Riad is within walking distance of the main areas but tucked down a side street so very quiet.

The property was fantastic, very clean and well presented. Perfect location for exploring the authentic side of Marrakech and the photos don’t do it justice, absolutely breathtaking. The highlight of our stay was Hamza, he was extremely friendly, attentive and welcoming. There wasn't a thing that was too much to ask. We arrived late due to a delayed flight and Hamza stayed late to ensure we got the full welcome experience. He met us at the car provided by the Riad and carried our bags for us. He then welcomed us with tea, biscuits and an explanation of how to navigate the city and even showed us the way to the nearest shop. Hamza also noticed it was my birthday when we arrived and made arrangements for a surprise birthday cake for the following morning at breakfast accompanied by a song from all the kitchen staff. This man is a credit to the Riad and made our holiday even more unforgettable, GIVE THIS MAN A PAY RISE! Thank you from us both once again for a stay we'll never forget.

Staff were very attentive and friendly Hamza was very helpful

Breakfast was fairly basic Massage room is probably only big enough for 1 massage not a couples massage Bedrooms pretty small, look bigger in pics.

An incredible stay at the Riad Nuits D’orient! We stayed for 6 nights and loved every minute. Yes the walls are thin so it can be on the noisy side, and the rooms are small but I think that’s to be expected from a Riad! We were never woken up/disturbed ridiculously early and found the beds and cleanliness to be absolutely fine. We had a few chill days around the pool and saw housekeeping staff hard at work from morning to night cleaning. Breakfast was fantastic and the whole place is stunning and smells divine!? Never stayed anywhere that smelt so good(!). What really makes this place is the staff though. So helpful and couldn’t do enough for you - happy to help you with any questions and just generally chat and share the Moroccan culture with you. Special thank you to Mohammed and the guy who was often on the reception morning shift - so so sorry we didn’t get your name but we loved our chats with you both!! We were running late for the airport on the last day and Mohammed even arranged for us to have our breakfast in take out boxes and take out coffee which was so kind. Location is also ideal within the medina - all the main attractions are within walking distance and walking through the souks every day to get where you wanted to be was such a fun experience (taxi access is also practically outside the riad though if you need one). The riad is a lovely oasis of calm in the chaos of Marrakech. So relaxing to sit round the pool area, read your book and order some of the traditional tea - so delicious. The welcome tea/biscuits on arrival were also wonderful. 10/10 would recommend this place (and have done to friends since we got back). Thank you so much - Paige & Scott

We had the absolute pleasure of staying at this beautiful riad in Marrakech and from the moment we arrived, we were made to feel completely at home. Every single member of staff was incredibly warm, kind, and attentive – it honestly felt like we were being welcomed by friends rather than just guests. The riad itself is stunning – traditional, peaceful, and immaculately maintained. One of the first things we noticed was how spotlessly clean everything was. The housekeeping team deserves special praise: our room was freshened up each morning with great care and attention to detail, and it was always a joy to return to such a tidy, tranquil space after a day exploring the city. You can tell they really take pride in their work. The food was another highlight – every meal we had was absolutely delicious. Everything was prepared with love and served with such generosity. Breakfasts were a delight and set us up perfectly for the day. A huge thank you has to go to Mohammed, who was simply amazing throughout our stay. He was always available to help organise day trips, activities, and transport, and his recommendations were spot on. Whether it was a visit to the Agafay desert, a hammam experience, or just advice on the best local spots, he made sure everything ran smoothly and that we felt looked after every step of the way. It’s rare to find a place where the hospitality feels so genuine and consistent across every member of staff – but this riad truly exceeded our expectations. We left feeling refreshed, grateful, and already planning our return. Highly, highly recommended to anyone looking for a real gem in Marrakech!

Nothing :)

This Riad is a little gem. So peaceful inside such a bustling city. The staff were amazing and couldn’t have made us feel more looked after. The building has such charm and beauty with its quirks and character. Would definitely stay there again.

They went above and beyond to help with bags, places to go, and transfer to and from the hotel.

The doors were a bit hard to close

We had a lovely stay at this Riad. Took us a little while to find it due to a recent name change. But they definitely redeemed themselves. Staff could not be more helpful and so friendly. Great location for market shopping and food. We walked to the Gueliz region easily from here. We managed to find lovely places for a wee afternoon wine, even during Ramadan. Beds are quite hard but my fifties hips don't take much. Breakfasts were perfect to start the day. All served on the lovely blue roof terrace. Queen Celine the sweetest cat was a joy too. 🐾

Our stay at the hotel was made exceptionally good because of the friendliness of the staff. Anas and Hamra were so pleasant and helpful. They both helped us navigate our way around Marakesh, which we would have found a lot more difficult without their help . They escorted us to show us on our first evening to a restaurant, organised early breakfast the day we left and helped to make our holiday so memorable.

I have never felt so welcome to a property! The staff were amazing, they went above and beyond to make our stay comfortable. They were very friendly, especially Anas he was so lovely and he helped us book our activities. The property itself is so beautiful, I highly recommend. One thing I noted is they clean a lot, every time we were coming and going there was someone always cleaning. The food/service was amazing the attention to detail was incredible. We got a hammam, definitely get one it’s worth it! The girls who done it made us feel very comfortable and we enjoyed this very much. The riad is very central to the main tourist attractions, everything is walking distance. We had an amazing stay in this riad and I would 100% stay here again.

Stunning Riad with amazing staff, thank you for such an enjoyable time. The breakfast was outstanding!

All I can say was one of the best experiences I had . The staff was amazing ..... specially this guy Anas and the night receptionist aswell, ther were very friendly professional. Helpful.. Was great experience I eill be back there for sur

All was good .. I can't complain 😌

It was a typical Moroccan Riad.. Great location to access souks and outer city. The staff were terrific, welcoming and always helpful with great tips when asked. Have already recommended. It to friends visiting Marrakesh later this year.

super friendly staff - central location

hard to find - you can not drive to the hotel - need to park nearby

Great stay for valentine's day and my birthday. Staff are fabulous, breakfast was delicious and Riad is really nice. Highly recommend

Riad located in Medina. Perfect location to explore Marrakesh. Staff are friendly, kind and helpful. Especially Ziad. We first thought he was a manager because his customer service was excellent. He gave us his phone number and that made us feel much more comfortable in streets of Manchester because we knew we will reach help if needed. The coffee was delicious. We even tried Morrocan herb coffee. I think Youssef in charge of delicious coffee mixing. Room was comfy and stylish. Roof terrace was perfect for sunbathing and evening relax under the moonlight. They even helped us to get lift to the Airport. Super!

Only thing was the breakfast outside on roof terrace. Bit chilly at the morning. But still romantic.

The staff were so helpful.

Don’t waste your time with this place, Stayed there Jan 2025 rooms are very very tiny beds makes cracking noise bathrooms tiny with unpleasant odour, water runs to the room after a shower. Breakfast poor hygiene issues. Only thing good about the place is the staff they really are very helpful.

The Riad was very beautiful, the staff was very friendly and helpful with information and transport from and to the airport. The location of the Riad is in the medina but in a quaiet place, near the loudness of the busy streets. The breakfast does not have a lot of options but was very good and suficient.

The rooms are small but this is a old traditional building where a family used to live and gives this Riad it's charm.

Mooie Riad die centraal gelegen is in de medina. Kamers zijn leuk ingericht, vriendelijk personeel, een geweldig dakterras met ligbedden en een heerlijk ontbijtje in de ochtend. Een paar minpuntjes.......... Kamer is vrij klein en kon wel wat onderhoud gebruiken. Bedden zijn vrij hard en kraken erg.

Very polite and fun staff. Very professional.

Inside the RIAD a beautiful sanctuary awaits where staff do their very best to make visitors comfortable and knowledgeable in order to make the most of their stay in Marrakesh. However, first impressions of the area are quite a shock because the RIAD is situated in quite a dark, narrow alley not far from the chaos of the Medina. But for visitors like me who want to experience the real Marrakesh I think this property has the right contrast between outside and inside. In January, breakfast outside was a little chilly but the warmth of the staff more than made up for it. This RIAD has a great team of people who clearly enjoy working together and who genuinely take a personal interest in their visitors and value tourism in general. The RIAD is decorated in authentic Moroccan style. An atmosphere of tranquility, relaxation and calm inside prepares the visitor for the startling sensations, sounds and smells that await outside. Be prepared to experience the real Marrakesh!

The staff was excellent and took the time to understand our needs.

The bathroom was moldy and always humid.

All perfect 👌

There’s no hair dryer

Really beautiful centre. Staff were so lovely and helpful. People complaining on here I think just need a little bit of a perspective as it’s a gorgeous old building and is very cheap and good value for money. Breakfast delicious and amazing that it’s included on the sunny terrace. Best cats in the world.

Beds abit loud but that’s just if we were being picky, no complaints and would stay again.

Authentic typical building in the heart of Medina. Very gentle staff and coherent services. If the guest wants, he/she can leave the organization of all typical experiences (Agafay desert excursion, Hammam….) to them and just enjoy the experience. Breakfast is sweet and with a good portion. Very quiet part of the city. Recommended!

As a suggestion to insert a glass in the shower to avoid spread water in the bathroom.

Très bon séjour, les employés sont très gentils et très serviable. Nous aide et réponds à nos questions dès que nous en avons. Les photos de l’intérieur (patio et chambre) correspondes bien. En ce qui concerne les photos du toit terrasse, ce ne sont pas celle de la réalité. Malgré tout sur le toit terrasse, il y a bien de quoi manger de quoi s’asseoir et des transats. Le Riad est très bien situé, car à 15 minutes à pied de la grande place. Calme car malgré tout un peu excentré du souk mais bien dans la Médina. Petit bémol sur la literie qui n’est pas très agréable, mais nous y sommes restés que quatre jours donc cela a fait l’affaire. Pour la salle de bain la douche était complet ouverte, aucun problème pour nous car on s’adapte facilement mais c’est plutôt par rapport aux gens qui veulent un gros confort.

What I expected from this type of hotel was more than great. Very professional staff, very welcoming feeling, surprisingly great and authentic SPA service. Relaxing dining offer on the hotel terrace. I appreciated the silence and atmosphere.

Had an amazing stay at this beautiful riad in Marrakech! The space is stunning, with traditional Moroccan charm and modern comforts. Mohsine and his team were exceptional – always welcoming, attentive, and went above and beyond to make our experience unforgettable. Mohsine attention to detail and personalized service were beyond expectations. From arranging excursions to providing local recommendations, their hospitality was top-notch. The breakfast each morning was a delightful treat, filled with fresh, locally sourced ingredients – the perfect way to start the day! Highly recommend this riad for anyone looking for a memorable and authentic stay in Marrakech!

The property was in a reasonable location for access to attractions within the walled city.

The room was very small and very basic, and badly in need of a renovation. Bathroom was in very poor condition with the shower head falling off the holder, bathroom floor flooded when using the shower.

Beautiful and clean

Staff is not well prepared to handle issues Tried to charge me a wrong amount on the card , without showing me the bill, before check out When enquired , I had to wait until the manager came to be able to sort the issue On top of it , Anas , who was the person at the desk is now found my name on instagram. This is outrageous. I am furious. This is called breach of privacy, how dare. I spent lot of money at the Riad , the massage was a scandalous 65€ and it has been done in a very small room not adapt for this kind of price

staff are very helpful

not the most comfortable riad

beautiful stay, the staff were so so helpful. Amazing receptionist, great servers at breakfast, especially nassar! Really wonderful riad

I booked 4 nights at this Riad. The rooms are cramped, bed hard and noisy, bathroom tiny and impossible to use without drenching the place in water. I complained and offered to pay the first night. I was promised a refund for the remaining 3 nights. Despite extensive requests this has now been refused.

I really liked the location of the hotel. I also liked how they guided us to be more familiar with the city and the tourist attractions.

OH MY GOD, THE BREAKFAST WAS SOOO BAD. The staff that were supposed to serve us food were extremely slow and rude about bringing specific food to our table, and this behavior almost ruined our vacation.

we checked in the hotel, and we found our room to be very small (our hand -luggage barely fits in), sparingly furnished, with a small bed, lumpy pillows, no headboard and an old dented mattress without proper sheets (the bottom sheet is put on the mattress without any mattress protector). The bathroom is old, poorly maintained, looks mouldy in places, taps are rusty and leaking, no shower curtains. No real hanging is possible in the only tiny storage cabinet provided. Breakfast is served outdoors only, meaning it’s quite uncomfortable at this time of the year with the cold temperatures. What they offer is a butter that is in reality margerine. The options are limited and quality is just sufficient. We complained at arrival, got told we would get an alternative accommodation as this management runs various riads, to go and have lunch, but when we came back we got told the “reservations” were not available to help (at 3pm?!?) and they could not do anything about it. So we were made us believe they could address our complaint when they probably knew from the start nothing would be done. It’s a truly unacceptable and unprofessional to be fooled by some staff that makes empty statements and don’t follow through what they promise. We asked for a refund and they said it would be possible but only the day after. When we asked to get a written confirmation that we would get it tomorrow, they said they could not do it! They then promised some “supervisor” would come to the road today, and he would be able to help. We would like a refund for this stay, as we paid €171 per night for a room that is really worth a 60€ maximum, even considering the high season. I also want to add the before our arrival we asked for a change in the dates of our stay and it was denied, so we are here 4 nights only, but we are paying for 5 nights, and we got no refund for the extra night we will not need.

Nos gustó mucho la estancia en este Riad. El tradicional Riad marroquí, con la decoración y detalles propios del lugar. El servicio es excepcional y personalizado, como que fuera una casa de familia, especialmente el cuidado que ponen en todos los detalles, la ambientación del lugar, el aroma en las áreas comunes, la música relajante. No es un hotel internacional, es decir, lo disfrutas cuando gustas y aprecias la belleza de las tradiciones y decoración marroquí. Apreciamos especialmente la atención, la guía y el excelente servicio de Yassine.

Très beau Riad avec une bonne position dans la Medina permettant de presque tout faire à pied. Les chambres sont agréables et joliment décorées, petit bémol concernant la literie qui n'est pas très confortable. Mais tout est vite oublié avec l'extrême gentillesse et la bienveillance de chacun des membres du personnels. L'organisation d'excursion est disponible sur place, pour notre part désert Agafay, chameau, quad et dîner spectacle dans un lieu magique, merci Anas! membre du personnels. lliterie

Loved the staff at this hotel, they made my whole trip. Only complain is rooms are not sound proof so lots of noise, other than that there was no problems. Will come back

Truly terrible property. What they show you in the photographs is not what you get. Our room was dirty; nowhere to hang our clothes; no cupboard with doors; no headboard for the bed; the electrical socket didn’t work; the toilet seat was broken - kept falling on you as you use it. There was about 8 inches of space on Each side of the bed - I almost fell over a couple of times. I have pictorial evidence. The approach is through darky dinghy alleyways- scary if you happen to be on Your own. Never never book a Riyad!! The service was acceptable. We had booked for 4 nights but left after one awful night. We asked for our money back for 3 nights but the hotel didn’t have the decency to do that. Expedia say the they didn’t respond to their requests. Terrible, awful, borderline disgusting!! Expedia’ response to a regular customer has been to Wash its hand of the whole episode. Deeply disappointing!!

It was like an oasis of calm and quite a surprise when you walk in the main door to find a beautiful courtyard. The staff were exceptional. Special mention to Yassine the receptionist who has a passion for the building and its history and was always available to assist, very professional and friendly. Also Yusef on reception who was always smiling and happy to help. They made our stay that extra bit special.

I feel a bit churlish complaining, but adding tea/coffee facilities and a fridge in the room would have been perfect.

The riad itself was lovely and clean, staff was exceptionally nice and welcoming. Lovely rooftop terrace, beautifully decorated common areas. The breakfast was very basic and small quantity, but fresh and with some traditional dishes (tiny mixed fruit plate, juice, tea/coffee, bread with jam/butter, morrocan pancake and porridge). It was ok as an experience.

My room was tiny, although it was a double room it was hardly enough space for 1 person. No more than 10sqm (not as described). The bathroom was extremely tiny and falling apart, hard to enter as the door didnt fully open due to lack of space. It was unpleasant and hard to use the shower, and it is definitely not the experience you expect when paying this price in Marrakesh. The breakfast was very basic and small quantity. Bed wasnt really comfortable and the room itself was tiny, nowhere to hang clothes, no space to move or place a luggage. No sound isolation - could hear people behind the wall, and in the common grounds. The area seemed a bit dodgy. It would seem that the high rating is faked. Would not return.

An oasis of calm . The staff were so friendly and helpful. Nothing was too much trouble for them. The front desk staff even came to find me when my taxi had dropped me off and I had no idea where the riad was.

As a solo traveller it was tucked a little out of the way so I wouldn’t want to return alone after dark.

It was very disappointing! The beds were horrible—extremely noisy and uncomfortable. We ended up sleeping without pillows because they were so hard and tall. The bathroom was also a problem, as it stayed damp and humid for hours after a shower, making the entire room feel unpleasant. We understand that staying in a riad means you’ll hear some noise, but having to endure a couple being intimate for several nights in a row was too much. Additionally, while music is expected, it would have been nice if it stopped by 9 PM instead of dragging on later into the evening. To make things worse, the picture of the terrace on Hotels.com was misleading and did not reflect the reality. All in all, the experience was far from relaxing.