Hare Rapa Nui by Chez Joseph

Habitación limpia con frigobar. Terrazas, lindos jardines. Muy buena atención, buen desayuno. Ubicación a pasos de todo. Excelentes tours y excursiones, volveré Muchas gracias

By mainland standards, this is an unusual property. There is no signage indicating the hotel. The hotel is up a hilly driveway and what looks like the lobby near street level is for a different hotel. The owners and staff are very nice and live on the property, which is in a relatively quiet residential neighborhood. The hotel has a nice breakfast but they do not provide eggs. That wasn't important to me but it might be to others. There is no restaurant on the property beyond the breakfast room but it's a short walk to "downtown" Hanga Roa, where there are numerous restaurants. The area near the hotel has one or two restaurants and a number of shops selling souvenirs, as well as items of more interest to locals. Our room had an AC unit but I got the impression that most of the ynits did not. The room was spacious enough for 2 people. The property felt tropical, with lots of beautiful vegetation, particularly in the area of the breakfast area. If I returned to Rapa Nui, I would happily stay here again.

Terrible

Diego was very helpful with food suggestions and rode to and from the airport!

I would call this place a hostel versus a hotel. It is close to town, but there isn't much more positive feedback I can provide. My shower was about 18" wide and for someone who is a size 6, it was way too small. Plus I had to clean the hair out of the drain. My room was right by a light which was on all night, and in order for the AC to work, the draperies had to be open, as well as the sliding door to let the hot air out. Well, my room was right along the major walkway to other rooms, so I had to build a pile of pillows on my bed to give me any privacy. And the roosters starting to crow at 5:00 each morning sure didn't add to the ambience. There was nothing hot for breakfast, unless you consider toast hot. The staff, though, was extremely friendly, as were the chickens and baby chicks roaming wild.

The family that runs it is very nice. The "Hotel" is not as pictured and seems to share the facilities with the EcoLodge adjacent to the rooms owned by Chez Joseph. The picture to the left is not even associated with Chez Joseph, it is the Welcome area for EcoLodge. It was very confusing, the "Office" is in one of the rooms but no one was ever there. The facility is in need of many repairs and should be listed as a "Hostel" to be more accurate.

The staff was excellent especially Diego. He really went above and beyond. I had a lot of problems with my flight and luggage and he did everything possible to help. Even changed the dates of my stay without charging me. The hotel is conveniently located near many shops and stores.

They weren’t expecting us but after showing our confirmation number and a brief phone call by the staff member everything was Ok. They do not have 24/7 front desk staffing

Excelent, price quality

The only things to like: Erica, the manager who will do whatever she can to help; proximity to the popular parts of Hanga Roa (restaurants, etc). Understand that the property is home to tons of roosters and they crow constantly, day and night. And like most of the island, it’s surrounded by loads of rowdy and loud dogs. Since there’s no a/c, your choice is to keep windows closed and muffle (but by no means eliminate) the noise and be too warm, or open the windows and get a bit cooler but have to hear everything. There is no signage anywhere indicating the name of the property, so good luck finding it on your own. A tip: find the Eco Lodge next door and ask them how to check into this place (and hope Erica is around to do so). Checking in and out is very weird; best to just ask Erica. Oh, one more thing to like: a water cooler where you can refill your water bottles.

We loved staying at Hare Rapa Nui! The staff is extremely kind and went out of their way to make our visit memorable. They helped us with transportation and a tour of the island. They were very helpful in everything we needed and the breakfast was good too! We’d definitely stay here again!!

Warm friendly staff, clean comfortable room . At very short walk to everything i meeded, restaurants, shopping, bakery,and groceries

Muy bien en su localización , el personal de recepción regular , la única q tiene 100 es la Srita CONI de atención al huésped

Don't even think of staying at this place. The sheets had blood stains. The door screen was falling out. The hot water didn't work. The overhead light wasn't operative. As for staff, they were friendly and concerned, but I was told the owner doesn't care what the guests think. The owner doesn't want to repair anything. The property is very OLD and needs refurbished drastically.

Falta de mantenimiento en las habitaciones. Sucio con cucarachas

The hotel was a lovely retreat at the end of a long day touring the island, with some adorable and extremely friendly pets to welcome you back as well. Erika was incredibly welcoming and always made sure her guests were taken care of and was an excellent resource when it came to knowledge of the island and offered very good rates as a guide which was required to visit most places on the island. The rest of the staff were also lovely, especially Cony who seemed to work nonstop on any issue that came up for guests. Whether it was booking a taxi, figuring out tour options, translating everything to English or just making sure you had everything you could need for a stay, she was there every step of the way to ensure the stay was as fantastic as possible, all with a smile the entire time. 10/10

We loved our stay here! Rooms were comfortable and had everything that was needed. Cony and Erica were awesome, giving recommendations and helping us arrange tours and taxis. Would recommend!

OMG the cockroaches! I killed two in the room. There were roaming, noisy roosters outside my room, 1970 frayed towels in the bathroom, 3 bottles of hair conditioner (no shampoo) and a smear of blood on the white bed spread! I never saw any staff except for a room attendant who haded me a room card. The Travelocity photos were extremely misleading!!

Good location, nice staff speaking English, breakfast has a lot of varieties and tasty

O hotel é antigo, porém muito agradável. O quarto era amplo e o café da manhã delicioso.

Staff was very accomodating with everything, enthusiastic about their lovely island and very helpful with arranging a guide to bring me to and share the history of all the amazing sites. Thank you!

NA

We had a wonderful stay at Hare Rapa Nui by Chez Joseph! We were welcomed on arrival with flower leis and fresh guava juice. The family went out of their way to make us comfortable and to help us with travel arrangements, tours, recommendations, and transportation. Jonathan arranged an unforgettable tour for us of the National Park and helped us navigate travel plans. Breakfast was set up for us every morning and we had full access to a beautiful patio with a view of the ocean from the tables. The hotel grounds are gorgeous with tropical flowers and banana trees, and the rooms were comfortable and had everything we needed. I wish we could have stayed longer - we definitely hope to return!

We (a family of four) had great experiences at this hotel. The owners were extremely friendly and treated us with hospitality. The location is also good, walking distance to the beach and some Moai statues.

They stuff are very friendly and helpful. They help a lots

Hotel/Rooms were as expected - pretty basic but comfortable enough. Owner, staff all very accommodating and friendly. close to city center and a good selection of restaurants. hassle free and peaceful. Except for the property rooster ! :) 0300 wakeup call

Nice stay close to the main restaurant area. Owner and staff were so nice and sweet. We enjoyed our time there.

The hotel is located conveniently within a block of the main shopping area in Rapa Nui, so it is walking distance to grocery stores, restaurants and other amenities, including tour operators. The hotel is also very reasonably priced, given that it is an actual hotel that boasts private washrooms in each room, provides free wifi (which had good speeds), and includes complimentary breakfast. The hosts are friendly and welcoming. The property is a bit dated, meaning electrical plugs are not well-situated (at least in my room), and the water pressure is a bit low. I gathered these features are not uncommon on Rapa Nui. Be sure to speak to the hosts before closing/locking the front door as there are some nuances about that. Otherwise, it's a great place to stay, and would certainly recommend to those visiting the island.

This was the best experience I have ever had at a hotel, a family run business that makes you feel like a member of the family. The staff went out of their way to include us in events and give us personalized tours and very reasonable prices. Mike and Jonathan both were fantastic people to have around. They both spoke English for us because they knew I couldn’t understand Spanish. If you are going to Rapa Nui you need to book here. Felt like I left the island with new friends and a second home.

This is an island where you won’t find big name hotel chains. Most inns are family operations. We were a bit surprised at the rustic accommodations but after settling in, it became home. We had some pretty good rain storms at night but no leaks. No a/c but our room had a ceiling fan as well as a floor fan, which we never needed. The family that owns it were very friendly often saying “welcome to the island”. I dealt with Erika, Jonathon, and Mike. Their English was better than our Spanish but we got along.

시내 한복판에 있어서 어디든 걸어가기 좋았고 공항 픽드랍도 해주셨습니다. 가족이 운영하는 호텔인데 스페인어 뿐만 아니라 영어, 프랑스어 등을 모두 잘하는 이모님이 계셨고 조금 낡았지만 깨끗하게 관리 잘되어 있었습니다. 계속 업그레이드 중이라 제가 있을때 문고리를 열쇠에서 키카드로 공사했고 에어컨도 설치할꺼라 합니다. 사실 에어컨 없이도 창문에 모기장 있어서 살짝 열고 실링팬 돌리면 충분히 시원했습니다.

Whoever answers the phone cannot speak english at all. So setting up a shuttle ride is impossible. Once on property, however, there is a very nice man that can. My room had no TV and in the morning, no hot water.

It’s a wonderful, clean hotel right in the center of Hanga Roa.

The proprietors, Tito and Rosa, were absolutely incredible. They went out of their way to make sure that I was well taken care of. My room was spotless, breakfast was always good. This property isn’t fancy but I felt comfortable. It is walking distance to the harbor, Ahu Tahai Moai with its lovely sunsets, a small beach and many restaurants. I would definitely stay there again if I ever visited the island again.

La camera è nella media .. Ma non importa,tutto viene compensato dalla squisitezza del personale, dal contesto di una natura spettacolare e dalla pulizia quotidiana della stanza.Poi sono tornata bambina quando ho visto le gallinelle e i pulcini razzolare ed ho potuto accarezzare il gatto dei padroni. Per chi ama cortesia,natura e animali è l'ideale

The staff were wonderful, breakfast was simple and plentiful. Will definitely book again for my next visit!

Collected and dropped at the airport My room was more than adequate very clean but a little warm which you would expect in the height of summer, a buffet breakfast every morning, very helpful and welcoming staff Highly enjoyed my stay

Amazing stay, which made me feel at home. Everyone at the hotel has been so kind and helpful. The hotel is quiet, extremely well located (in the center but in a quiet street), and clean. I stayed for a while and was upgraded to a bigger room when it was unoccupied. It's a perfect place to stay on the island!

I turned 50 while here. They welcomed me like family and even gave me a birthday celebration with their friends and family. I could not have felt more blessed to be with amazing hosts. This is the spirit of the hotel and island. I would stay here every time.

1- I went at the beginning of Jan (the summer) when it gets really hot in the city. Note that this property has no AC. 2- I stepped on two roaches during the night while walking to the bathroom. 3- Property full of chickens... lots of noise...compounds the roaches problem. 4- Property need serious maintenance; doors are hard to open and some are falling apart. Left after first night and owner wanted to force me to complete my stay or fully pay for it... even with all these issues. I was lucky I chose the option of "Pay at Hotel"; otherwise, owner wasn't going to refund for the nights I left. Her staff, on the contrary, was outstanding... they worked around the clock to improve the situation even when there wasn't much they could do. This hotel would be worth it on the less than $100 price range as the island lodging is expensive... super overpriced for the accommodations offered based on other hotels I went to see so I could switch. Moved to Hotel Ohana Rapa Nui for a few dollars more and had an amazing time (high end by island standards: beautiful/AC/no roaches/outstanding staff... wow, what a difference).

Very nice owners and good place to stay

Joseph and his wife are lovely. He picked me up at the airport with a beautiful lei. The motel is small and on a residential street a few blocks from Downtown. The room is bare and minimalist. Bed, small fridge on stand. No phone. No decor. Bathroom is large but run down. Hair dryer plug didn’t fit in outlet so couldn’t use. No hot water for shower. Outlets didn’t work to charge phone. Joseph didn’t answer his doorbell. Breakfast was good. Lots of cats, dogs, chickens, wild horses walk down the street.

Really great place to stay in Rapa Nui. The people who work there are really nice. I want to call out Gabriel and Erica who were very attentive to my needs. I got sick so he helped me find soup and it was really good. They also helped me with rides to and from the airport. The showers are nice and hot and there is a ton of privacy and quiet for those who like that. Recommend this place!

The property was consistent with all of the properties in hanga roa. What made the property unique were the managers of the ecolodge. They took whatever action to make sure my stay was enjoyable. The location allowed for easy walks to dining and recreational opportunities. I think anyone who chooses to stay here will not be disappointed.

Had a great time. Everyone was friendly and helpful. Erika, Gabo, Maria were the best. Very helpful, kind. Rooms and breakfast were great. Recommend you stay there. Papa Noel

Instead of feeling like a guest, I felt like part of a family. Gabriel and his wife Maria Rosa went that extra mile to make me feel at home. Gabriel took the time to show me around town and he was always willing to help me in any way I would ask - not to mention he really has a very good grasp of Rapa Nui history. Honestly, I dont really know why anyone would stay anywhere else. Rooms were cleaned everyday, hot water, and the hotel has a wonderful patio. The hotel is within walking distance to everthing else in town.

Really nice place. Very friendly and helpful. Highly recommended.

The roosters are up you'll be sure to be woken up by them every morning! I couldn't quite understand why there were so many chickens on the property but yet you got no eggs at breakfast That's odd isn't it?

I found the hotel to be very clean and the staff very friendly. They asked me every day if I was comfortable and if there was anything that they could do to make my experience more pleasurable. The hotel was conveniently located in the town. I could walk to many restaurants and the local harbor.

Best hotel in the island! Excellent service and wonderful staff - highly recommend: the staff was like family, the room very comfortable and clean. Perfect location- walking distance (a couple of block) to town. Erika went above & and beyond and helped me get to a doctor when I got a bit sick. Thank you guys for a wonderful stay in your beautiful island - I’ll definitely be back! Thank you team: Gabriel, Mariarosa, Erika, Marisol, Tima, Jonathan, Antonio 👍 Ricky