Ruinas Refugio Shangrilá
Ruinas Refugio Shangrilá, Palo Huacho, Pinto, Chile- Ruines
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About this hotel
Luxurious Amenities and Services
Indulge in our outdoor pool, complimentary WiFi, and concierge services. Don't miss the daily complimentary reception and delicious buffet breakfast.
Culinary Delights
Savor a meal at the restaurant or grab a snack from the coffee shop. Unwind with a drink at the bar/lounge.
Cozy and Elegant Accommodations
Relax in one of our 10 guestrooms featuring memory foam beds and premium bedding. Enjoy modern bathrooms with rainfall showers.
Experience comfort and convenience at Hotel Roca Negra and make unforgettable memories.
Nearby Attractions
Mirador del Valle
Mirador del Valle, Sendero Mirador del Valle, Pinto, Chile- Viewpoint
Mirador Pino Huacho
Mirador Pino Huacho, Palo Huacho, Pinto, Chile- Viewpoint
Mirador Los Coltrahues
Mirador Los Coltrahues, Sendero Miradores, Pinto, Chile- Viewpoint
Bosque Encantado
Bosque Encantado, Ruta N-55, Pinto, Chile- Attraction
Parque Municipal Los Coltrahues
Parque Municipal Los Coltrahues, Pinto, Provincia de Diguillín, Chile- Public Access
- Park
- Dogs
Important Information
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination.
- The negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 30 days prior to check-in.
Stay Details
Check-in from
03:00 PM
Check-out by
12:00 PM
Children
Not allowed
Pets
Not allowed
Amenities
Ski storage
Free breakfast
Safe-deposit box at front desk
Tours/ticket assistance
Free reception
Snack bar/deli
Free valet parking
Pool sun loungers
Free buffet breakfast
Secured parking
Coin laundry on site
Hosted evening meal
Change of towels (on request)
Upper floors accessible by stairs only
Well-lit path to entrance
Front entrance ramp
Free WiFi
24-hour front desk
Designated smoking area
Concierge service
Wheelchair accessible
Hotel Policies
Pets
Pets not allowed
Covid
Guests must provide a negative COVID-19 test result
General
Individually-wrapped food options are available for dinner
Sustainability Certifications
Property confirms they are implementing guest safety measures
Covid
Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours
Pets
Service animals are exempt from fees/restrictions
General
Individually-wrapped food options are available for breakfast
General
Individually-wrapped food options are available for lunch
General
Guest accommodation is sealed after cleaning
Children and extra beds
No rollaway/extra beds available
Check-in & Check-out
Contactless check-out is available
General
Gloves are available to guests
Covid
Minimum age for proof of COVID-19 vaccination requirement: 18
Covid
Property follows sanitization practices of COVID-19 Guidelines (WHO)
General
Guests are provided with free hand sanitizer
Covid
Guests must provide proof of COVID-19 vaccination
Covid
Property follows sanitization practices of COVID-19 Guidelines (CDC)
General
Staff temperature checks are conducted regularly
Covid
COVID-19 vaccine must have been received a minimum number of days before check-in: 30
General
Cashless transactions are available
Health & Safety
Guests must provide health documentation
General
Masks are available to guests
Guest type
Essential workers only - NO
Accessibility
No elevators
General
Individually-wrapped food options are available
General
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
General
Staff wears personal protective equipment
General
Temperature checks are available to guests
Covid
Property does not offer onsite COVID-19 testing
General
Food service has been amended for enhanced safety
General
Property is cleaned with disinfectant
General
Property follows sanitization practices of CovidClean (Safehotels - global expert)
General
Social distancing measures are in place
General
Professional property host/manager
General
Protective clothing is available to guests
Check-in & Check-out
Contactless check-in is available
Sustainability Certifications
Property confirms they are implementing enhanced cleaning measures
Covid
Negative COVID-19 test result must be of specific type(s): Antigen
Covid
Minimum age for negative COVID-19 test result requirement: 18
General
Commonly-touched surfaces are cleaned with disinfectant
General
Shield between guests and staff in main contact areas
General
Gap period enforced between guest stays - 24 hours
Pets
Service animals are allowed
General
Masks are compulsory at the property
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(1 total)
Provider-sourced guest reviews.
10/10
Reviewed Sep 9, 2023This is an exquisite hotel. The staff is incredibly friendly, the chef is surprisingly brilliant and the surroundings are remote, quiet and beautiful. This place allowed us to appreciate nature while feeling pampered at the same time. I will stay every time I am in the area!