HM Alma de Bayahibe - Adults Only - All Inclusive

We enjoyed our stay very much

Good hotel ..

The resort was nice and well kept. The amenities were as published. It was very private and relaxing. The food was good for an all inclusive

La estancia estuvo muy buena

No volveria

Upon checking in, everything seemed great. The room itself was amazing. The views, size, and balcony were perfect. Unfortunately, the rest of the experience did not meet expectations. The food options were disappointing, and the drink options were even worse. Customer service was terrible overall. Most of the staff did not seem friendly or helpful during our stay. Our room was only cleaned once, despite staying for four days. On top of that, the TV didn’t work and the AC did not function properly. All of the restaurants were booked up, which forced us to eat at the buffet every night. When we asked about pre-booking, we were told to wait until we arrived, yet everything was already unavailable. The classes were also listed prior to booking but we were unable to participate in any of the ones we wanted due to the schedule we were only able to retrieve at check in. The room itself was wonderful, but the lack of service, poor dining/drink options, and overall unfriendliness of the staff made the stay far less enjoyable than it should have been.

This resort was amazing. Quiet and relaxing. Entertainment was wonderful. I've been to many resorts and this by far was great entertainment. I shall return in the future.

This was my 2nd time staying at this hotel and I truly love it. Its very quiet, great to have a relaxed vacation. If you are looking for some relaxation this is the place to stay. The pools are great, amazing views of the ocean and great dinning option. The staff is very friendly and welcoming. I will stay again 😊

I truly loved the service provided by the staff, and the entertainment crew was outstanding—going above and beyond to make us feel at home and cared for. It was a wonderfully relaxing experience.

My parents and I really enjoyed our stay. My favorite part was jumping into the ocean.

clean

Dear Sir/Madam, I would like to express my great dissatisfaction with my stay at your hotel. I found the facilities dirty and poorly maintained, which leaves a very bad impression. In addition, the service provided by the staff was deficient, with no willingness or courtesy to assist. Unfortunately, my experience did not match what is advertised, and therefore I would not recommend this place. I hope you take these comments into account to improve your services.

Edgar, Wilky and Nehemiah at the main dining hall were absolutely amazing. The staff was very accommodating. Every request was met very pleasantly. Their salt water pools were amazing. Must visit this resort.

Please contact me directly for any further information. I definitely need to be compensated for this terrible experience.

Third rate drinks, food recycle between days

Clean and nice!

My partner and I had an extremely relaxed and calming trip. The shuttle to the beach everyday which leaves every 30 minutes was perfect. Food was great, poolside reading and naps. I would only say the djs in the early mornings could maybe play more chill tunes like Bob Marley and save the JAMS for after lunch. All in all it was an amazing stay and would recommend.

Such a lovely resort! I wish they had more authentic Dominican food but overall I recommend!

Food 6/10 Bed 9/10 WiFi 10/10 Transport 10/10 Things to do 6/10 Very relaxed property. Biggest complaint is no A/C in rooms

Love love lovedddd my visit here. I will definitely be back!!

Very nice property i will definitely come back.

Muy bueno el lugar la comida muy rica el personal atento y las facilidades bien limpias

Staff spoke little to no English. Buffet food was horrible; let open so flies would fly around it and land on it. The room was nice

Food at the buffet was 1 star very limited

Subject: Feedback on Room Conditions and Service Experience During my recent stay, I encountered significant issues with the room conditions and the service provided. The first room had a malfunctioning air conditioner. I reported the issue, and a repairman arrived approximately an hour later—around 12:30 AM. He made some adjustments to the remote and asked me to wait 10 minutes, assuring me it would start working. Unfortunately, it did not. I called the reception again, but they insisted the repairman claimed the issue was resolved. After some back and forth, they finally agreed to change my room. I was taken to the reception, where I had to wait another 15 minutes while they arranged a new room—by then it was already 1:00 AM, and I had to wake up early at 7:00 AM for an excursion. The second room also had a serious issue: the toilet flush was not working. I had to manually fill the tank with water bottles just to use it. Despite raising the issue, no repair was made, and I had to continue using the toilet in that condition. This experience was extremely disappointing and not reflective of the service quality one expects.

Fantastic hotel with all inclusive food and drinks. Free shuttle to bayahibe beach was convenient and on time. Definitely did not regret staying here. Huge plus was the different pools we could use during our stay, absolutely loved ending the day at one of the pools everyday before dinner with great views! There was also activities throughout the day like water aerobics, yoga and activities at night like dancing, silent party, nightly shows etc. 10/10 highly recommend!!

Nasty

Love the staff so nice and helpful.

pools and rooms are excellent, but food in restaurant was horrible, food choices were not good at all, beside breakfast as you can't make an omelette bad.

The best hotel Wander full service

They should improve the waiting time... I arrived at 1:45pm and they didn't give me the room until 5:42pm... They kept me there without anyone informing me why the delay... In fact, I had to make an international call to find out why... Now my phone company charged me $18.00 for the 33 minutes I was on hold... It wasn't fair to leave me there for so long... AJP

It was a beautiful place. Very relaxing and all the staff were friendly and ready to help.

Absolutely nothing to do! Room was big and nice but smelled like sewer the whole time we were there! Maids were horrible and never restocked the fridge. Bartenders didn’t know how to make any drinks and was out of bar vodka and wouldn’t allow us to have premium vodka. Ran out of mojitos (can’t imagine how that could happen) and food was horrible! Not for USA people if you don’t speak Spanish - very few couples from USA there! Oh, there were also children here and it’s supposed to be adults only! Expedia needs to stop promoting this resort!!!

People nice and the rooms are clean

The stay here was horrible from day 1. Staff did not provide clean linen for bedroom , no towels.

First I would like to say everyone has their own standards, expectations, and opinions. Would pleases one may not please another. The view on the waterfront of the resort is breathtaking. The salt water pools overlooking the ocean are stunning. The room we stayed in was not recently renovated, lighting was terrible, and hard to control the air conditioning. Food at the buffet was mediocre, the food truck was terrible having food overcooked far too many times. Dining at the Dominican and Italian restaurants were very good. I did not visit the Japanese restaurant as that is not included in the all inclusive package!!! Alcohol was cheap and only the more elite guest could avail of finer drinks. I do not speak Spanish and most of the staff do not speak or understand English which hindered communication

We enjoyed our 1st stay in Bayahibe at his resort. The property was beautiful and the saltwater pools by the ocean was absolutely breathtaking. Food was okay. I have several allergies to food so my choices were limited. Today was our last day and we finally saw a sigh that said we coupd have talked with the chefs about allergies and food. I will know next time.

I really liked the hotel, the food, its facilities, the service, 100 out of 10.

Didn’t like the fact that the showers didn’t have workable shower heads. Bed was too hard. Staff was great. Food and drinks were great. It wasn’t a completely bad experience but it was all that great either.

Couldn’t recommend this property enough! While it’s a bit smaller and doesn’t have as many activities as some larger all-inclusives, the staff truly made the experience exceptional. I was initially skeptical about the lack of a sandy beach on the resort, but honestly, I didn’t miss it at all. The setting was beautiful, the atmosphere was relaxing, and overall it was such a lovely stay. I would absolutely come back again!

Very relaxing

El hotel fue excelente, muy bonito, la comida excelente, el trato de los empleados, volvería sin dudarlo

They have some to do every night

Bad experience overall Room was not clean There was no hot water in shower No one helped on this matter.

This is a very low-budget hotel. At the reception, the service isn't bad, but it's not great either. The employee told you that for $30 more, they could give you a better room. Many rooms have issues with the air conditioners not cooling properly. One guest complained and was moved to four different rooms — in one of them, when they opened the door, there were people already inside. During our stay, pipes burst in three rooms and the guests had to be relocated. The bartenders are not very friendly, and since the drinks are all-inclusive, don’t expect anything good. The Presidente beer is not the same as the one served outside. I imagine they dilute it with CO2 to make it go further — judging by all the foam it gives. The food is the only thing that saves them. Don’t expect any entertainment. If you're looking to rest in a quiet place without noise or bachata music, this might be the place for you.

Pros: Acogedor, fácil de caminar, habitación Junior Suite espaciosa, buffet del desayuno muy bueno, buenas piscinas. Cons: Mattress duro, buffet de almuerzo y cena pueden mejorar, opciones de bebidas limitadas, pocas opciones de restaurantes y el italiano debe mejorar.

This property is extremely beautiful. The views are breathtaking. The salt water pools are fabulous. Such a perfect location. It’s very beautiful. However the food is under mediocre. I could barely eat here. And the service is very poor. They didn’t even offer to help us with our bags to our room. When going to the buffet, you can’t even get a drink served to you. The 2 restaurants(Italian and Dominican) that you make reservations at were good. (Not amazing) but acceptable. The beds are not comfortable, and rooms are not 100% clean. Hair and stuff on floor and in bed sheets. I would come back to this property JUST FOR THE VIEW and POOLS. If they increased their service and got better food this would be a great place to visit and they would make more money.

Like absence of beach! Food not good

Me encantó superó mis expectativas muy tranquilo y los alrededores muy hermosos.

Excelente relacion precio calidad. Hotel sencillo pero muy confortable, sin espetas. Espacioso, piscinas y reposetas más que suficientes

The only thing that is good about this property is the pool. Food is terrible room is terrible and staff is terrible.

Great experience

The staff were very friendly and helpful. They go above and beyond for the guest to have an enjoyable stay. They offer a romantic breakfast and dinner for special occasions. My boo's birthday was during our trip, and I scheduled a romantic breakfast for us. They set up a romantic breakfast by the water. It was very lovely. Our room was larger than expected. It was almost the size of my 1-bedroom apartment and very clean.

Beautiful

The property was absolutely beautiful and the pools were lovely to swim in, but they closed at 7 which was too early imo. The staff was wonderful and helpful. The entertainment was great and there were a lot of food options, but unfortunately most were not tasty. Unfortunately the beef was almost always undercooked, but the chicken was always perfect. Overall, I had a great time and the staff and facility was beautiful. Also tons and tons of crabs by the ocean lol!

I absolutely love it at this resort. From the moment we checked in the staff was super accommodating and attentive. The food selection was great and many places to eat on the property. This property is super organized and they know how to make your experience a great one. Will definitely come back and stay here again

The resort was great. The room the AC didn't cool the room down. The whole week the fire alarm in the hallway was beeping because the battery need to be replaced. I asked the first desk every day for 6 days and it never stopped beeping or the battery got changed out.

Had a great solo birthday trip its definitely a beautiful resort and great atmosphere and service

This property has a great location and very friendly staff, but it needs a lot of maintenance work and the cleaning it’s very poor. When I arrived Front Desk accidentally gave my suite to a different guest that shared my name, which wasn’t a big deal for me since I work in the industry and understand that mistake happens, but what was unacceptable was that when they got to move the guest and make the room “available” for us the room wasn’t tidy enough, dirty floors, hair all over, windows and mirrors dirty, not coffee, dirty coffee cup and an used ashtray in the balcony. By dinner time, I went to front desk and requested housekeeping to be send to the room while we were out, they went to the room, but again did a poor job, floor were still dirty and ashtray still in the place it looks like they didn’t open the balcony doors, because there was also plenty of sand on the floors when we arrived, the mirrors and glass were not touch at all. After that I didn’t want to complain again because I didn’t trust that they were going to do it right on a third time, so me and my husband cleaned what we were going to use and move on. About the maintenance part, the balcony door didn’t locked and a light was out and the overall balcony needs attention, the bars since to be a little lose.

Amazing stay

Dining was very bland and hard to get into reservations? Massage was NOT worth $70. The windows in the room had horrible curtains so they was always so much sunlight when trying to sleep. Rooms were hot, we moved the bed in front of the air conditioning. The bars closed at 11pm at an All-Adults resort? The pools closed earlier and staff put our stuff in Lost & Found when we were swimming during daylight ? Took three days to get it back because they just kept telling us they didn’t have it without looking? Horrible experience .

I rarely write reviews, but I feel compelled after my experience at Alma de Bayahibe. The resort looks beautiful in photos, but unfortunately, the reality doesn’t live up to the image. Basic service was lacking — at one point, I had to ask multiple times just to get a fork. It sounds ridiculous, but it perfectly sums up the overall service: disorganized, slow, and inattentive. Staff seemed overwhelmed or indifferent, and simple requests felt like a burden. The food was mediocre at best. For a resort that presents itself as boutique and upscale, you’d expect better quality and consistency. Instead, we got limited options, poorly prepared meals, and long wait times with little explanation. While the property is visually appealing, that’s about where the positives end. There’s a huge gap between aesthetics and actual hospitality. You can’t build a great guest experience on design alone — and Alma de Bayahibe proves that. I would not return, and I wouldn’t recommend this resort unless major improvements are made to staff training, service standards, and basic guest care.

Upon arrival the room had ants all over. There was no fresh clean scent, nothing was wiped clean. We did call room service and after a tip it was cleaned well, but that should not be the case for having a clean room. Otherwise staff was okay, everyone just seemed to be in their own world and move at their own pace. You had great ocean/pool views, but you did not get that sense of Royalty. You had zero room service option, so you had to go and get all your own food/drinks. No heated pools, hot tubs, nothing. Food was okay quite repetitive and options were not a huge variety.

The staff was amazing, friendly,

We had a very comfortable and relaxing stay.

There’s a few things I’d like to share about this property. It’s absolutely beautiful. The food is not 5 star, but it’s delicious with many options. We never felt hungry while we were here. Pools are lovely, lots of options for seating. Many activities to participate in if you so choose. The minuses for us: Our room was an ocean view, gorgeous. However every night from 9-11 there loud music being played. Ear plugs almost do the trick but not quite. Therefore, if you go to be early ask for a room where you won’t hear much noise. One of our windows would not shut all the way and our slide doors wouldn’t lock. Thankfully we were in the 3rd floor. We love coffee! the machine in the room was terrible and we couldn’t get the buffet coffee until 730. Only sugar in the room, no milk or any type of creamer. People were very friendly even if they couldn’t speak English! We originally thought we were going to a quieter part of the island, however it was not quiet. Overall, nice stay.

It was a nice place to relax

A lovely, quiet resort. No bars open past 11pm! Pools are gorgeous and very clean. The staff in general are not very engaging, not UNfriendly, but not exactly friendly either. I would say the staff need more hospitality training, especially in the specialty restaurants. Would also be helpful if the staff spoke a little bit of English. Their English was even more limited than my Spanish. There is zero nightlife after 11pm. The included alcohol isn't very good. I could only drink the gin and tonic. And the top shelf booze is too expensive. We bought a bottle of good rum at the local store for way less. We didn’t have any hot water until the last day. Not a major deal but…. Would be nice lol.

There was a problem with bugs in the room. I would wake up with big welts on my arms only because the rest of me was covered with a blanket.

This resort was great. The staff was super friendly and outgoing. They did speak little English but they try to communicate. Use the translate app it was a help. The AC broke night one and the Internet broke night 2 but overall it was great.

Staff were absolutely amazing!!! Made our stay extremely enjoyable!

Hotel in general 10/10 Buffet 7/10, should be better

This place was amazing. The food was good. The service was great. The pools were amazing.

Loved the view from our sea view suite, while not a luxury resort and average food and drinks, all in all had good time and it was a good value for the price.

Good

I definitely enjoyed my stay

We absolutely loved our time here. Our biggest complaint was that on our last day, someone showed up with two rowdy young boys (kids) and let them swim in the pool. This is supposed to be an adults only resort, which is one of the main reasons we chose this resort, so it was highly annoying to see some noisy and rambunctious little kids there. Thankfully it was only an hour that we saw them, but still unacceptable for somewhere advertised as adults-only. I would expect to see no children at an adults only resort.

We were celebrating our anniversary and had a blast. However, it’s a quiet resort, no loud music. If you looking to party this is not it.

The stay was so very peaceful and calm.. it was the best relaxation I had in a long time……

We recently stayed at this hotel and had a mixed experience. On the positive side, the pools are fantastic, and the sunsets from the property are absolutely breathtaking—some of the best we’ve seen on our travels. The entertainment options were enjoyable and varied, which added to the overall vibe of the place. The staff were generally polite, smiling, and welcoming. However, the hotel falls short of a true 4-star experience. One major issue we encountered was with my wife’s vegetarian dietary requirements. On the first day, we informed the reception, and they noted it against our room number, but that was the extent of their effort. On multiple occasions, there were hardly any vegetarian options at dinner- fries, grilled tomatoes, and boiled carrots do not qualify as a proper meal, especially at £200+ per night. It was incredibly frustrating to feel like we were begging for suitable food every evening. Another drawback was the language barrier. Very few staff members spoke English, which made communication challenging at times. Overall, while the setting and some aspects of the hotel were great, the lack of attention to dietary needs and the language difficulties left us disappointed. This hotel has potential but needs to improve to truly justify its price and star rating.

Excelente, muy bueno para ir pareja, estoy acostumbrada a ir a resorts grande, pero este pequeño cumplió todas mis expectativas y mucho más Comida muy buena, habitaciones limpiar y el servicio 1A !

The property and the outdoor areas were absolutely beautiful — from the well-maintained pools, gardens, and walkways to the inviting bars, restaurants, and seating areas. Everything was pristine and thoughtfully cared for. Very well planned out property. The staff was extremely helpful and attentive, making our stay even more enjoyable. That said, there were a couple of areas for improvement. The hotel room didn’t quite meet expectations — it could have been cleaner, room fresheners could be used and better maintained. Additionally, there was a lack of allergen information on the food, which made dining a bit challenging. More vegetarian options for lunch and dinner would also be a welcome addition. Aside from these points, the service and overall experience were excellent. I’d definitely recommend this resort for its ambience and hospitality.

I loved it can’t wait ti go back

The food was good, not exceptional , same almost daily. The rooms were very spacious and clean. The staff were all very friendly. The front desk was excellent and very helpful.

No beach at property but and snorkeling and beautiful views. And a shuttle to the beach that was very prompt and regular. Food was fine but nothing special. It was a quiet and relaxing resort.

We had a great time!!

The property has a very nice outdoor space with very feiendly staff. The effect of the pools being alongside the ocean is amazing! The food was average. There were not enough activities during the day. Overall it was a great experience!!

I loved the peace and quiet at the resort as well as the action to both beaches on both sides of the resort

Started hammer drilling wall at 1am, told staff about it they couldnt get the workers to stop. Mini fridge had no watee, asked everyday for water in the mini fridge, still no water the next day

Loved that it was adults only- such a bonus we like a quiet evening most nights and days. 1st - the bars close at 1030pm every night - even before the evening show was over. Food at the buffet was pretty decent, mexican restaurant was delicious, sushi restaurant was disappointing: They got our order wrong, forgot one of our sushi rolls and we waited a LONG TIME for our 2 sushi rolls and tataki we were one of 3 couples in the restaurant. We kept having to remind him that we had an order and had not arrived after half an hour. and then he would disappear. Also- this is a PAY ONLY restaurant - not part of the all inclusive. a couples massage was booked for Sunday of our trip. I showed up early that morning to try and change my reservation from 11 am to 10 am told me she was already booked. I showed up at 10 to 11 and she was massaging someone which I assumed was the 10 am appt. It was not. She stated to me that I was the 10 am person, she added this person at 15 minutes to 11 knowing she had an appointment at 11 - which is unacceptable for the cost of the non RMT massage. I tapped my foot outside, wandered around, chatted with people right beside stating i was waiting for my 11 am massage. I waited and waited. massage did not start untill 1130- my spouses appt was for noon- it was late too as a result. Then she was ALL about the payment. the lobby stated massge first, payment later. Wrong. Very frustrating. Vomiting my whole first day

EVERYTHING

Great stay

Hermosas vistas, excelentes atenciones

Great value

The pools and view are gorgeous and I loved having direct access to the ocean. There is no "beach" on the property, but you can hop on a ladder into the sea, which was perfect. I did not like that you could only borrow a snorkel from 8am - 12:30pm, so I just bought one. Also would have liked the hot tub to be hot - it was not. Overall, expect a beautiful property with some inconveniences. Our shower was *only* hot at 5pm everyday. The food was not good, and most of the food at the surrounding restaurants is also not good. The food is edible, it just isn't good. The "all-inclusive" price only includes well cocktails, some wine and presidente beer - everything else requires cash. The staff are lovely and responsive - just don't expect drink service or to be offered anything without asking first.

I had an amazing time and thanks to Vivi my birthday was made extra special. She was amazing and so was the rest of the staff.

Beautiful clean pools, food was good. Housekeeping was awful, had to go the front desk multiple times for towels etc., service in general not great. Tip well, no tip didn't matter. Entertainment also sub par. Wasn't the worst but would not go back and wouldn't recommend.

If you’ve ever been mesmerized by TikTok videos showcasing the Dominican Republic’s crystal-clear waters, sandy beaches, and vibrant atmosphere, let me share the reality of my experience: it’s a gamble—and unfortunately, we lost. While the destination itself offers stunning views and friendly locals, the overall experience was marred by serious issues that overshadowed any positives. The Food: The meals were as bland as unseasoned oatmeal, but somehow still managed to give my wife and I food poisoning. Our vacation turned into a nightmare of fevers, vomiting, diarrhea, and body aches that felt like being stabbed repeatedly with dull knives. The food options were hard to identify, attempts at international cuisines fell flat, and the hours for food availability were frustratingly limited. The Room: Our ocean-facing room promised tranquility but delivered nightly bass-thumping music. The polyester blankets were stifling and unbreathable, and hot water was a rare luxury—sometimes unavailable for days. To make matters worse, touching the shower faucet could burn you. A family member’s bed spring was broken upon arrival and took days to be replaced, and the replacement revealed mold, adding insult to injury. The Service: The staff was friendly but spoke minimal English, making it difficult to communicate our urgent needs when we fell ill. It often took ages to get essentials like fresh linens. While I do want to say that they did everything with a smile and were always very f

Good entertainment, amazing view, clean,food wasn’t good except the Italian restaurant, nice staff and workers

Nice place. Food very limited. Less veggies. more meat highly recommended. Fish no good quality.