Shaden Resort by Accor

Only complaint is not having a beverage bar by the pool. In 40 degree heat you need to have beverages often!

全ての人が親切で優しかった。 スパの方も気さくに話してくれたし レセプションの方も日本語少し話せる！と話してくれた。 レストランのサービスの方も笑顔で親切。 気持ちの良いサービスを受けました。 水圧も問題なし。 セキュリティも万全であった。(Uberで戻るときもチェックされた) 全てにおいてパーフェクト 周囲でアルウラを訪れる人がいたら勧めたい！

The setting is stunning and the staff was great. It well-situation - close enough to town and major attractions to be convenient but also isolated so you feel very removed.

Amazing place. Really enjoyed it .. situated in mars and such an amazing time. The staff are so friendly and always willing to help.

Our stay has been absolutely amazing – we’ve felt genuinely welcomed from the moment we arrived. The service is exceptional, and the women on the team are especially wonderful (the men too!). We’d love to see more of them in the dining area as well – everything here is just perfect!

I’m not sure why this hotel didn’t receive highwr ratings. The staff were all excellent with great services. The location of the hotel is fantastic with magnificent rocks surrounding the hotel. I can’t imagine a better place than this hotel.

El hotel está increíble . Rodeado de montaña rocosa y desierto . La alberca muy a gusto. Nos encantó

Muy bueno para desconectar y relajarse

The landscape is beyond imagination

Alot of room to improve in such an amazing location.

We stayed in this resort for 3 nights, and everything was perfect. We love the hotel environment, breakfast, and quality room. One thing truly impressed us was the hotel staff hospitality. Our car broke down on the 2nd day of our stay, and one staff, Mr. Hussain Khan offered kind help, went extra miles to drive us to the local repair shop and got it fixed. If not for his help, we would have wasted more time dealing with the car rental company, dramatically cut down our planned activities in AlUla. Many thanks Hussain. Hope this massage gets to Shaden Resort management and recognized Mr. Khan for his kindness and hospitality. - Frank

Maravilhosa a estadia.

Great resort very helpfull and kind stuff

Worst hotel experience in all aspect

Nice hotel with helpful reception staff, but buggy service was slow. Had to make several calls before issues were addressed. Once attended, the reception team was accommodating and resolved concerns effectively.

One of the best resorts I have ever visited. It’s perfectly suited between the mountains making the view from all the rooms out of this world.! Highly recommended…!

Amazing place with the vest service and outstanding views full of unique energy

Amazing place like out if a fairytale

Breakfast and dinner were included but the food was not very good, especially the breakfast. The hotel atmosphere was great and the staff were friendly, so it was a great place to stay.

The staff was really friendly and helpful!

Room where I stayed was outdated and in need of refurbishing. Nice view, but amenities and the condition of the room did not meet expectations. the room price was high but the doors of cabinets did not close and we're squeaky, holes in curtains and it had old furniture.

Amplio resort con personal de primer nivel. A 3 minutos de Elephant Rock.

Excellent experience

Close to the elephant rock, good parking possibilities, amazing view to illuminated rocks around. Cheaper than the top choices in Al’Ula, but still worth!

Spectacularly beautiful property. The issue I encountered was transportation to and from Shaden; perhaps because off season. Recommend having a rental. Staff very kind and worked very hard to ensure I was happy. Language is a bit of barrier.

Friendly stuff excellent experience

Fantastiskt upplevelse och så fint resort. Finns så mycket att utforska. Fantastiskt god mat och frukostbuffé

Excelente. Recomendo

Gorgeous resort! Luxury, peaceful and incredibly beautiful grounds! Staff is friendly and helpful.