Mabaat - Al Malqa 3BR Apt - 533

The property is in a new condition, and the staff is been very helpful in the communication process. The challenge we faced was with requesting an additional bed, and other cleaning equipment which we told no. Also, the internet was not working and was not fixed on time during our stay. Overall, I would say a good place to stay with the family.

This place is great. However, I did experience some issues when I first arrived. I did not initially get the information clearly to find the location of the property. I did not get any clear instructions on how to access the building before accessing the actual unit. I think there should be a clear list of things that someone staying in these buildings need to know instead of asking for it when needed. Overall, I think the staff was helpful but please be more considerate of people traveling long distance and being so tired from their trip needing to figure all of this out. Try to make it more user friendly as what I think this place is trying to make it. Thank you Sondos and Shereen for your help!