JD POLMAN Hotel vs Similar Hotels

Spacious apartments with great amenities, though minor issues are noted in some reviews.

Rooms vary: newly renovated service apartments are tastefully done and comfortable, some rooms are very spacious, but others are small or dated; AC noise/weakness and occasional water issues were reported.

Rooms were spacious but some guests noted smaller room sizes than expected.

Rooms were cleaned every day, and specific comments highlight that the property was very clean.

Generally acceptable but some hygiene issues reported: flies in the restaurant, occasional AC water on balconies and wet bathroom floors due to lack of shower screen — not consistently poor but notable negatives.

Some reviews indicated issues with cleanliness, particularly in washrooms.

The property’s location is noted to be great with easy access to shopping and a quiet neighborhood.

Mixed feedback — some guests praise the quiet, convenient club setting while others find the hotel far from key Phnom Penh attractions and note airport relocation caused confusion.

Guests appreciated the good location, close to central areas.

Staff are described as friendly, helpful, and professional, creating an excellent service experience.

Staff are frequently described as friendly and helpful (several guests praise specific team members), though there are recurring reports of inattentive restaurant staff and occasional need to remind staff about requests.

Many reviews praised the helpful and friendly staff.

Limited mention of food options, with a note about the absence of breakfast or bar services.

Mixed impressions: some call the food excellent and breakfast acceptable, but there are complaints about restaurant staff rudeness, pricey menu items, and isolated hygiene incidents (flies).

Breakfast was rated positively with no major complaints.

Amenities like the pool, gym, and sauna are positively mentioned.

Strong amenities with a standout 25m pool and extensive sports facilities (tennis, table tennis, gym, billiards). Many guests highlight these as key positives.

Positive comments about the pool, gym, and breakfast offerings.

Reports highlight good value for the quality of the stay.

Overall seen as good value by multiple guests (explicit mentions of great prices and value), despite some feeling the restaurant menu is expensive.

Generally seen as good value considering the facilities provided.