Sanna Ubud A Pramana Experience

Absolutely amazing first stop on our honeymoon. Service is unmatched. Doesn’t feel commercialized, it feels authentic. A true cultural experience. The rooms are stunning and the grounds are equally so.

Just wow. Highly recommend staying here for at least a couple of nights in Ubud. Soooo beautiful and amazing property. I recommend booking a massage too.

Amazing property and staff. Thanks for the hospitality

Outstanding hotel in every way! A beautiful setting, amazing views and exceptional rooms/villas. If you want something special, then Sanna Ubud is the right choice. We had a butler pool villa - absolutely exceptional and the staff are amazing! They can’t do enough for you. The area is perfect - close to all the attractions you might want to see when in ubud! I would 100% stay here again! Highly recommend !!

Beautiful resort grounds however food at the hotel was not great! Our room was close to the restaurant and we could hear the music playing all night even with our doors closed. One of draw cards to this place was its Spa. Unfortunately during our stay the travelator was not working due to maintenance which would require a steep climb of 100+ steps back to the resort. Not ideal and we weren’t notified of this until our check-in. Understandable that maintenance needs to take place but please don’t keep changing the days of when this would take place as it meant we had to keep changing our spa date which then led to not being able to attend the spa as there were no available times when the travelator was operational. Mozzie spraying also took place during our time there and again not prior warning this would happen before our checkin. This place has the making of being a superb 5 star resort but needs to learn the finer details in what makes a resort stand out from the rest. Good food, communication and attention to detail (in my opinion).

Great hotel. Friendly and helpful staff. Beautiful concept.

We stayed at the Sanna Ubud for our honeymoon and overall was a very pleasant and enjoyable stay. The food and live music / Balinese entertainment was a great addition. Our room came with an infinity pool and also included a flower bath upon arrival to celebrate honeymoon. We would highly recommend Sanna.

The hotel is really beautiful, you get the WOW effect upon arrival. The staff is the nicest people we ever met. I think is one of the most beautiful hotels and views of UBUD. The landscape, the common areas, the spa, the restaurant… everything is just amazing! Our Butlers were amazing, always ready to help and taking care of every detail! The only negative that we can say is that water of the private pool in our villa was so cold we couldn’t use it and, due to the high humidity of the area, the villa has a smell of humidity quite intense. The staff kindly gave us some incense so we would mask a bit the smell. Also, we found that it wasn’t nice that when you order a taxi, the hotel makes 2-3 times more money than the actual driver. Instead of just calling you a taxi, they pay the taxi and charge you for x3 the usual rate.

The people

Our stay at Sanna was good! The staff here are superb and really go the extra mile to ensure that your stay is enjoyable. The spa is absolutely excellent and we also enjoyed the Yoga on the platform by the Spa. However, I would say that given the price paid the villa was in complete shade all day, inclduing the pool and lounge chairs. This meant that we didnt really use the space and used the larger pool instead. Also, whilst the staff were superb the food here was just ok.

I had a truly wonderful experience at Sanna Hotel. From the moment I arrived, the staff was warm, welcoming, and incredibly attentive. The hotel itself is beautifully designed, with a relaxing atmosphere and very clean, well-maintained rooms. Every detail, from the comfortable beds to the delicious breakfast, showed great care and quality. The location is also very convenient, making it easy to explore the surrounding area. I highly recommend Sanna Hotel to anyone looking for a comfortable and memorable stay. It’s definitely one of the nicest hotel i have visted.

The Sanna Ubud is absolutely magical. From the moment you enter, the serenity washes over you. The rooms are extremely comfortable and beautiful with generous plunge pools that make you feel both luxurious and somehow grounded. The food is delicious, and the care of the staff is absolutely unmatched! Do not miss the spa, even if you just go down to see it. It’s a few miles outside of Ubud proper, but GoJek rides are easy and cheap. We will absolutely be recommending Sanna to everyone who will listen!

Everything was amazing Beautiful villa with the private pool overlooking the Ubud jungle. The food was great. Incredible staff.They made my birthday so special. Yudi did a beautiful job with the flowers in my pool. I highly recommend the Sanna

incredible staff and beautiful peaceful resort make this a great choice. yes it’s expensive but worth it. the area around the resort is very quiet so restaurants etc need a taxi but you really won’t want to leave anyway. it was my second trip and won’t be my last.

First of all I would like to thank Wawan, Leonk, Angga, Jaka, as well as all the other amazing staff members who made our stay the most wonderful experience while in Bali! There was not a moment during our 4 night stay that me and my girlfriend were not cared for! The most impeccable service worth every dollar. Our accommodations was the Butler Valley Private Pool Villa in which we stayed in the most beautiful room with everything we would need at our reach. Every time I walked into my room I wanted to take a dip in our pool. The restaurant located on campus was the best food we’ve had while in Bali. We actually preferred to dine in the resort for breakfast and dinner several days during our stay…they offered many activities but unfortunately I could not do them all. We did fortunately try a couples massage in which we were so relaxed after a 20 hour flight, we nearly slept during the massages. Lastly, this stay along with the people here will forever be in our hearts and memories, as they held a beautiful private dinner for my and my girlfriend in which I also to the opportunity to make her my fiancée! The staff were even more amazing when we mentioned we were waking up at 4am to leave on a tour for a temple, they even prepared small breakfast pastries to take on our trip. There is not enough ways to say thank you to all the individuals who made our stay a wonderful experience, I really mean that! I hope this review come close to showing my gratitude!

Beautiful property in the jungles of Ubud overlooking a valley! Our villa was fantastic with a private pool, spacious room, very comfy king bed! Loved the main pool which was very calm and serene. Vanara restaurant was excellent in terms of food selection and service is top notch! Our favourite part was the spa in the evening overlooking the jungle and hearing the sounds of the river running through the valley. Everyone working here is attentive to your needs. Will def stay here again!

Beautiful resort. Very quiet and the staff are amazing. The rooms are large and you feel like you’re all alone in the jungle. The pool is not heated but is very nice and larger than expected. The food is great with many options

Best thing for our vacation was stay in Sanna Ubud. We enjoyed villa, pool, bar and restaurant and indulge in spa. Location was perfect for multiple trips to surrounding Ubud. We will definitely be back here.

Absolutely amazing time . Staff goes above and beyond.

This resort was excellent! The service was fantastic. The food was great. I especially enjoyed the breakfast. The views from the restaurant were amazing. Every detail was handled to perfection. I highly recommend.

Everything was amazing!

Our stay far exceeded expectations wrt service (butlers, restaurant and spa staff), food quality, restaurant and overall ambiance. We loved our 5 night stay in a Butler Valley Pool Villa, which was very relaxing. The afternoon rain storms were fantastic! We had several treatments at the spa and three private yoga classes, which were all excellent. The spa location and setting are sublime and fantastic! Raditya “Mr Sun” gave excellent private yoga classes down by the river. Unfortunately, we didn’t get the therapists’ names but they were great too. While we enjoyed our stay, and would definitely return, this property (or parts of it) isn’t for everyone. It’s located on a steep hillside in a jungle, which is great for ambiance and views, but it might not be the place for anyone that isn’t comfortable with steep slopes and narrow, steep uneven stairs. There are golf carts for access to the upper levels of the resort only. The spa and lower area is currently only available by steps, but a new funicular/elevator is expected to be operational soon.) It may not be suitable for people with limited mobility or small children. Butler suites are worth the splurge. The butler team uses WhatsApp messenger to keep track of guest requests across shifts. Very organized. They’ll arrange room service and anything that you may need. We were in excellent hands with Yupik, Angga, Wawan, Jaka and Dedy covering the shifts. The restaurant and housekeeping teams were all also very attentive. Thx

From the moment I walked into SANNA UBUD, I knew I had made the right choice! The ambiance was warm and welcoming, and the staff went above and beyond to make me feel at home. The check-in process was quick and efficient, and I was greeted with a smile and even offered a welcome drink. The room was absolutely stunning—spotlessly clean, spacious, and well-appointed with all the comforts I could ask for. The bed was incredibly comfortable, and the view from the room was breathtaking, making it the perfect place to unwind after a busy day. I also had the pleasure of dining at their restaurant, where the food was exquisite, and the service was impeccable. What really stood out to me was the attention to detail from the staff. Every interaction felt personal, and it was clear that they genuinely care about their guests' experience. Special thanks to Eka & Dian for making my stay even more memorable! I can't wait to return to SANNA UBUD and would highly recommend it to anyone looking for a luxurious, comfortable, and memorable stay.

Well managed property with beautiful rooms. Very well trained stuff. We had to leave earlier due an unseen even and they refunded us which was really appreciated. 5 start service. Other hotels we stay in Bali did not have as well trained 5 start personal.

This was a beautiful resort with amazing staff every one of them was friendly and helpful. Top-notch service. Very peaceful retreat-style place. Happy we chose Sanna to spend our 25th anniversary.

The room was amazing. Service and hospitality second to none.

The staff was very friendly and professional. Rooms were very nice and clean the only issue is there are no television in the room. Other than that it was five star!!

Hotel was phenomenal. Absolute stunning scenery, nestled in a jungle. Serene experience. Staff were kind and hospitable. Restaurant had many different food options with excellent service. Great experience overall, highly recommend.

Perfect stay at Sanna Ubud. Staff are welcoming and friendly and the rooms are perfect. Thank you.

Very small pool and shared area. The elevator not working. No place to walk around in or nearby

A beautiful resort run by beautiful staff, if I had to be critical, the restaurant could do better, simplify the menu, people co.e to bali for the culture notpasta.

Fantastic

The place is beautiful and very unique. The funicular was not working, that made it a hike to get to the spa (only reason we have it 4 stars). The staff is super friendly.

There’s so much to say about this lovely place and all of the wonderful staff that works here. We came here for our honeymoon and they went above and beyond to make sure our stay was everything we wanted and more. Back in the states, I worry about being an inconvenience to the staff, however you can tell that the staff here WANTS to help you. From the moment we walked into our room, they had decorated it with flower petals and made sure we had the jungle view room (as we kindly requested). It was beautiful and they truly made us feel like King and Queen. I don’t usually write reviews, I’m usually a silent watcher, but I had the best experience here and felt like I just had to share! :)

I would come to this property in a heartbeat. My wife and I had an amazing time and we are very much taken care of by this hotel and its amazinf staff. The level of their customer service was just insane and divine! Thank you Sañña Ubud and we hope to come back in the future!

This place was a dream from beginning to end. The staff was incredible, food was amazing, and the overall property was absolutely beautiful. It was a perfect honeymoon location.

Everyone at the property was so lovely and helpful. The spa facilities were relaxing. The room itaelf and the views were spectacular.

The views here are sensational. We requested a room change as our initial room did not have the best view over the jungle the staff were very accommodating. The restaurant food is beautiful I highly recommend the smoothie bowl at breakfast. This is the perfect place to relax it feels secluded and very private but it’s also a great base to go exploring from. They offer a shuttle service to Ubud which is a bonus. We went out on day trips with a private driver and it was a wonderful place to come home to after a day of adventure. The staff are fantastic, I highly recommend the Sanna.

I really liked the staff and the property was beautiful. The only thing i didnt like was that the lift was out of service so u had to climb many stairs.

Fantastic location view to the jungle and very private. Lovely staff and very clean all around. One of the best hotels we’ve stayed in. Definitely recommend.

ARE YOU LOOKING FOR THE HONEYMOON OF YOUR DREAMS? THEN STOP SCROLLING! Congratulations, you've found your destination. My wife & I searched nearly 70 properties in Bali. We dove DEEP. We searched every corner of Bali. As you may have found by now, the options are expansive. Well the hard part is over. Sanna Ubud is undoubtedly & unequivocally your new home. Sanna has it all: ambiance, character, energy, spirit, dedicated staff, views, walkability, cleanliness, amenities, spa (a dramatic understatement), world-class gourmet revolving menus, dinners with cultural shows & music, room service, bidets, shuttles, concierge for activities & excursions throughout all of Bali, points of contacts with the activity vendors, infinity pools w/ built in waterfalls, pools in your villa, mini fridge, hair dryers, robes, slippers, mosquito nets for the beds (not that you will at all use them), rain fall style shower, outdoor stone slab baths in your villa, outdoor patio, CRISP air conditioning, in-room safes, bars, walking paths, buggies to take you around the property, a welcoming ceremony, english-fluent staff to cater to your every whim, and chiefly... the most friendly, loving, caring, generous, selfless, enthusiastic, & professional staff. You need not follow our mistake and attempt to plan everything before you arrive. Your new family at Sanna handles it all. This is our new home away from home. A piece of our souls shall reside here forever. You cannot choose better. -Cumptons

Our stay at Sanna Ubud was absolutely fantastic! From the moment we checked in to when we checked out, they made us feel right at home. The room was cleaned twice and the views were breathtaking. And let me tell you, the spa provided one of the best experiences of my life.

There is a lot I want to like about this place. Food was great, staff were friendly and tried their best and the villa was eco-friendly and surrounded by trees. But here are the main issues which led to a low rating. The water heater did not work in the day and night before we checked out. The receptionist initially said that would be fixed in 2 hours. After 2 hours, it still was not fixed, and we were told not to turn on hot water for 6 hours to allow the water tank to heat up. The next morning, there were still no hot water. Would have been nice to have a hot shower before we left the place. I get it that resorts may sometimes get engineering issues like this, but would be a lot more smarter for the resort to suggest something better than showering in another villa. Also, the drainage in the shower was blocked and water would flood the toilet - this was highlighted to reception but that was never rectified. Our villa was tucked away on a cliff and it took some descent on steep stairs. People who want to make any booking may want to ask how easy it is to get to the villa as it took some effort to get up and down those stairs, and could get tricky during wet weather. Wished there were more warning or disclosure on this during booking. Cleaning was sub par. Felt like staff would just do the bare minimum eg drinking glasses not cleaned, and towels not replaced. We left the resort feeling disappointed overall and unlikely to return. Not A Pretty-mana experience indeed.

Thanks

It’s literally been one of the best hotel stays I have ever been to. The service is exceptional and the food has been delicious. A Spa visit has to be on your list while staying at Sanna Ubud.

Absolutely amazing property

As first-time visitors to Bali, staying at Sanaa Ubud was an unforgettable experience. The property is absolutely stunning—tucked away in the lush greenery of Ubud, it offered a peaceful and serene atmosphere, perfect for relaxation. The rooms were beautifully designed, combining modern comfort with traditional Balinese touches. What truly made our stay exceptional was the staff. Every person we encountered was warm, welcoming, and went out of their way to make sure we had everything we needed. Their attention to detail and genuine hospitality made us feel right at home. The setting was so tranquil that it felt like a hidden oasis. From the peaceful gardens to the beautiful pool with breathtaking views, everything about the property invited us to unwind and soak in the beauty of Bali. We couldn’t have asked for a better place to experience our first trip to this incredible island. We highly recommend Sanaa Ubud to anyone looking for a serene, luxurious getaway in Bali, with outstanding service that truly sets it apart. We can’t wait to return!

It was extraoedinary. The atmosphere was incredible. The staff was friendly and very helpful. Everything was spotlessly clean.

Fell in love with this property! The staff was very helpful and friendly! The spa was amazing! Definitely would return and stay here again. Very dreamy!

Absolutely beautiful property and wonderful services!

This resort is beyond 5 stars. The property is immaculately well kept, the staff are attentive and will go out of their way to make sure you are happy. No request is too big. The resort is lush, green and at a standard that isn’t seen very much at resorts of any size.

Property is beautiful and staff is very welcoming and friendly. The spa services are amazing. The downside is the rooms and spa are hard to get to due to a broken lift. You have to walk down many flights of stairs to get to the spa and lower rooms. It is not handicap accessible at all. Additionally when we checked in our room was overbooked so they said they “ upgraded” us to a room with a better view of the jungle. However this meant we had to climb down more stairs and the room was smaller than the one we had booked. They offered to switch our room after two nights however it was while we were going out on a tour and we were unable to see the new room/ pack up our belongings. We only had a limited amount of time to choose to move and unfortunately missed them time due to not being at the property.

We stayed for 3 nights on our honeymoon, the staff were amazing and always keen to help. Facilities are amazing and the setting was Beautiful, we wish we could have stayed longer.

Staff amazing. Quiet and peaceful. Food incredible!

Leaving Bali, the first thing that came to mind was how much we would miss the people. The warmth and friendliness of both the staff and the locals made our stay truly enriching. Bali was our first stop on our honeymoon, and our only regret is that we couldn’t spend more time here. The lush jungle and the serenity of the property made our stay incredibly special. The presence of wildlife added to the magic of the atmosphere, and the staff did an excellent job ensuring our room remained free of any pests. We highly recommend the spa treatment. I’ve never felt more relaxed, and the setting was as beautiful and peaceful as you could imagine. The food and drinks were equally impressive. The local flavors were delicious, and even the more familiar options were well-executed. The cocktails provided the perfect indulgence. We’re already thinking about when we might return for an anniversary. This was truly a once-in-a-lifetime trip, and one we will never forget.

We had an excellent stay at this gorgeous adults only hotel. It was romantic , quiet , had chef inspired delicious cuisine , it was all new , gorgeous decor, and best of all with 5 Star Service with a smile . We will 100 % come back and will tell all of our friends about this amazing hotel in Ubud. Oh and don’t miss the spa - it was the best spa & environment I have ever been to ! This is a winner on every level !!!

Was probably one of the better hotels I stayed at in my life. From the private room in the jungle, to the amazing service from the staff, to the even better food, was simply just an amazing getaway. Highly recommend to anyone looking to visit this place. .

Super mooi hotel met warme ontvangst. Het personeel is top en kan niet genoeg voor je doen om je op je wenken te bedienen. Enige kleine minpuntjes waren dat de lift naar de spa niet werkte waardoor je zeer veel trappen naar de valei waarin de spa was gelegen moet doen en het zwembad was wat te fris. Aan beide zaken wordt gewerkt heeft het hotel mij verzekerd.

We had a fantastic 11 nights here - truly feels like you’re in paradise. Particular highlights were the kind and helpful staff as well as all the food being 10/10. Highly recommend here for a relaxing stay.

Sanna Ubud was absolutely beautiful! All of the staff was welcoming and really treat you like family. The performances during dinner were very entertaining and cultural. I can’t wait to come back. The views were breathtaking especially from yoga and the spa.

The property is unbelievably beautiful and the staff is incredible. The villas are amazing and the beds are comfortable (though the roosters did wake us up in the morning). The restaurant also offers an excellent variety of local cuisine and specials. We had an amazing time and recommend Sanna to anybody looking for a memorable stay. Could not recommend more!

Beautiful resort. Spacious room nicely decorated. Close to nature. Can consider a better singer for acoustic night

The place is beautiful! Very clean!! The views are amazing from every corner!! The spa is excellent!! The only bad thing is having tons of chicken around! They are so loud !! No good night sleep at all.

From start to finish my stay at Sanna Ubud was fantastic. Traveling alone I always like to stay at a hotel and they made sure I was safe and comfortable. Every day of my stay I was greeted by name. They were quick and attentive. I will definitely stay in the future and encourage anyone to as well.

The property was in an amazing setting with wonderful jungle views and beautiful gardens surrounding the villas. The staff were very welcoming and accommodating. The breakfast was good once I realised that you didn’t have to stick to the choices given on the menu and could order what omelet you wanted. Afternoon tea was disappointing as it consisted of 3 small cakes but they were nice. No sandwiches. It was 25/30 minutes from Ubud but there was a free shuttle or a taxi was 5 euros. A very nice place to relax!

The rooms are tiered and need a renovation Bugs are all over inside as poor insolation of doors and windows. Gekos were inside my room and they hand picked one of them. The room smell was not good when i arrived. The staff are lovely and the view is beautiful but the rooms need a serious upgrade.

My stay at Sanna Ubud A Pramana Experience in Bali was absolutely unforgettable! The warmth and kindness of the staff made me feel like I was at home away from home. A special shout out to Diah and Jaka, who were exceptionally lovely and made my stay even more memorable. Their hospitality and genuine care left me feeling like I made new friends. The serene surroundings, beautiful accommodations, and the friendly atmosphere made my experience truly wonderful. I miss everyone already and can't wait to come back soon! Highly recommend this beautiful place to anyone looking for a peaceful and welcoming retreat in Bali.

This place is absolutely stunning. Literally beautiful. The staff is great. We felt so welcomed. They went above and beyond every single time and allowed us a stay that we will forever remember. Book this stay immediately!

Unbelievable experience

Staff very keen to please and food was beyond superb . Only issues are spa is nearly impossible to access unless you are super fit and inclinator not working , a rack for towels outside would be handy and the bathroom products did not live up to the quality of everything else

Everything was perfect Special thanks to the people who work at restaurant

Great views. five star service from everyone. Would recommend

Property is clean. Staff is very friendly and helpful. Great location. Breakfast is delicious.

Very beautiful property, nice views, and clean. It is quite and relaxing. We loved it. Recommended staying. Also, all the staff was very accommodating and nice.

Best hotel quality and views you can choose in Ubud. Fine dining breakfast as well.

This place was absolutely magical. My wife and i celebrated our anniversary here and enjoyed all of the amenities they had to offer. The room was magnificent ans the view was breathtaking. I truly recommend booking a massage at their spa. Its at the base of the jungle near a flowing river and the sounds of the jungle and river along with the massage really send you to a state of bliss. 20 our of 10 will stay here again.

Absolutely perfect! Don't hesitate. Everything was amazing and you will love your stay.

All around this property is five stars. The staff, location, and design/architecture were incredible! However, the one area they need a little work is the dining and restaurant. The staff in the restaurant is really amazing, but some of the food was sub-par for sure. Also, they have a wine bar which seems like a nice touch for a hotel of this caliber… but the wine bar only has three options for a glass pour of wine and the bottle list isn’t quite impressive. All around I still give 5 stars and it’s it truly a great experience. I hope in the future they refine their wine options and improve the menu items that were lacking. Cheers

Absolutely beautiful, tranquil and clean property. I arrived to a beautiful outdoor Balinese flower bath and today woke up to a gorgeous floating breakfast. The hotel room is serene and breathtaking with beautiful decor. The staff is kind, quick and professional. I highly recommend this property and will be returning. I am so sad to leave. Thank you Sanna Ubud!

How lucky we were to experience Sanna ubud and all its indulgences. Beautiful architecture, kind and attentive staff, stunning spa and atmosphere overall. Already dreaming of a time we can return. Thanks to the team for making our stay an unforgettable experience.