Brand New Immaculate 3-bed Villa in Grote Berg

House was very nice and the pool was great. The travelnest contact person was very helpful and nice, quick responses to questions. Navigating the location was easy after a day or so of learning the area. The size of house was great. What we did not like was: no mention of a deposit needing to be paid in cash verses a credit card, found out later the day before we were leaving the states. Guest is responsible for water/electricity usage at end of the stay. We could not feel comfortable in the house during the extremely hot weather using the AC to our liking as we were worried about how much the charges would be. This put a huge damper on our stay and kept from fully enjoying the house. We spent 2 days researching and driving to a bank to exchange currency to ensure we had cash deposit in the Dutch currency. This house would be a 10/10 if these 2 things were not a worry. We definitely would stay at a resort next time. We had to purchase additional toilet paper for the house, no extra trash bags to take the trash out, we used our shopping bags to ensure all trash was removed from house and in the provided trash can out front. We purchased paper towels and napkins to use for cooking. All the cooking appliances and dishes were available which was nice. The colleague Alice was very nice. The owner is easily accessible by WhatsApp and responds quickly.

Property owner wasn’t there. Property manager was not there. Her best friend handled the check in and out and was extremely unprofessional. There’s a deposit that had to be in cash. I did see we needed to pay the deposit but didn’t know it had to be in cash so Alice offered to take us to an atm and to the airport because nobody told us a car is mandatory either. She claimed to be doing this out of the kindness of her heart, but at check out told us the ride to the airport at the beginning of the week would cost us. This was after she tried to rent us a beat up truck. You have to pay for electric and water. We weren’t home the majority of the days were there and only used the air at night to sleep. We took short showers because of get drain and that still ended up losing our deposit. The drain in the main bathroom doesn’t drain and water gets literally every so don’t shower in there. The power went out twice. The freezer BARELY works so try not to put anything in there. It also leaks when not working. There are no screens on any windows or doors so if you want fresh air, be prepared to have bugs (mosquitos, flies, lizards) in the house. And it gets extremely hot in the house, so I’d recommend bringing your own fly swatter. Someone had clearly been in the house one of the days we were gone and all she had to say was “strange” The house isn’t really close to anything so you really do need a car. I highly recommend finding other accommodations. Not worth the price at all.

The place is brand new, the communication with the Host was always clear, quick and cordial. Bring your own pillow, you will not need anymore.