Las Condes, Bello depto, Metro Manquehue, 3D,2B vs Similar Hotels

Some guests report issues with room amenities and comfort, such as hard beds and less than ideal bathroom space.

Rooms described as spacious and comfortable, though some issues with expectations about suites.

Rooms are often described as comfortable, spacious and matching photos, but there are recurring maintenance issues (old beds, broken crib, shower/ elevator problems, balcony protection concerns) that moderate the score.

Several reviews mention issues with cleanliness in detail, such as missing items in the kitchens and areas needing improvement.

Overall positive sentiments regarding cleanliness, with specific mentions of well-maintained rooms and excellent cleaning service.

Multiple guests reported issues with bed linens and towels (stained/old), bathrooms not as clean as expected, and a worn toilet bowl — consistent negative mentions lowering this score.

Multiple reviews highlight the excellent location of the hotel, close to places of interest.

Location praised for its proximity to attractions and overall convenience.

Repeatedly highlighted as a major strength: excellent, central location and spectacular views mentioned across many reviews.

General praise for friendly and helpful staff, particularly noting good problem resolution.

Multiple positive mentions about the staff being very friendly and helpful, which enhanced guests' experiences.

Overall very strong: many reviews praise attentive hosts and reception (helpful with adapters, luggage, friendly staff). A few isolated check-in problems and an incident with extra charges were reported, but overall service is described as exceptional by numerous guests.

No specific mentions, but basic expectations set for a property of this caliber.

Breakfast received good feedback, but significant complaints regarding the lack of food options and the quality of meals.

Not mentioned in reviews; assigned the target overall rating.

Comments about missing basic kitchen supplies lowered the enthusiasm for amenities.

Mary issues with pool availability and maintenance affected perceptions of amenities.

Apartments are well-equipped in appliances and utensils per some guests, but frequent complaints about missing toiletries (no shower gel/shampoo), lack of iron/remote, insufficient detergent and occasional missing toilet paper reduce this rating.

At least one review expressed dissatisfaction with the pricing relative to room size and complications.

Mixed reviews regarding the value, with mentions of high minibar prices and poor New Year's dinner experience.

Several guests explicitly mention good cost-benefit and suitability for small groups; value is seen as high despite occasional extra charges or maintenance shortcomings.