D32 Homestay vs Similar Hotels

Rooms vary: newly renovated service apartments are tastefully done and comfortable, some rooms are very spacious, but others are small or dated; AC noise/weakness and occasional water issues were reported.

Room quality received mixed reviews with guests expressing concerns about cleanliness, maintenance issues, and uncomfortable conditions.

Rooms have mixed reviews with some cleanliness issues noted.

Generally acceptable but some hygiene issues reported: flies in the restaurant, occasional AC water on balconies and wet bathroom floors due to lack of shower screen — not consistently poor but notable negatives.

Guests consistently mentioned cleanliness issues, including dirty rooms, unclean beddings, bugs, and unhygienic conditions.

Numerous complaints regarding cleanliness, including dirty rooms and shared facilities.

Mixed feedback — some guests praise the quiet, convenient club setting while others find the hotel far from key Phnom Penh attractions and note airport relocation caused confusion.

The hotel's proximity to key locations was generally appreciated by guests.

Convenient location near main attractions and shops.

Staff are frequently described as friendly and helpful (several guests praise specific team members), though there are recurring reports of inattentive restaurant staff and occasional need to remind staff about requests.

Service quality varied, with some guests acknowledging friendly staff while others criticized poor maintenance and responsiveness.

Staff were consistently described as friendly and helpful.

Mixed impressions: some call the food excellent and breakfast acceptable, but there are complaints about restaurant staff rudeness, pricey menu items, and isolated hygiene incidents (flies).

Food and beverage services were generally acceptable, although some guests desired more variety.

Limited comments on food; not a focus of the reviews.

Strong amenities with a standout 25m pool and extensive sports facilities (tennis, table tennis, gym, billiards). Many guests highlight these as key positives.

Amenities were adequate, with guests appreciating the basic features provided.

Basic amenities provided but some facilities need improvement.

Overall seen as good value by multiple guests (explicit mentions of great prices and value), despite some feeling the restaurant menu is expensive.

Opinions on value for money were divided, with some guests feeling the prices were reasonable for the services offered and others indicating dissatisfaction.

Good value for the price, particularly for affordable options.