The Bok Grand World - Managed by GoGo Phu Quoc

Ngay phía sau nơi biểu diễn mỗi tối Grand word Đi 800m tới bãi biển Đi lại gần và tiện Đặc biệt có thang máy Rất mới tolet cực rộng và sạch

Tiện nghi rất tốt Xung quanh hầu như ko có thang máy chỉ ksan này có thang máy

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Chủ nhà hiếu khách, thân thiện. Phòng sạch sẽ, đầy đủ, thoải mái. Giá cả hợp lý. Gần Grand World, đi lại, vui chơi thuận tiện và cũng rất yên tĩnh

We had a very comfortable stay. The concierge was responsive and helpful throughout our visit. The in-house facility store was convenient, and the daily housekeeping service kept everything clean and well-maintained. Check-in and check-out were completely hassle-free. The location was convenient, and the property had good facilities suitable for a family stay. Overall, a pleasant and smooth experience.

Hospitality

The double bedroom size is a little bit smaller than other rooms such as the queen size.

Очень хорошо расположен Минут 10 ходьбы до моря, рядом музей Мишки Тедди, где вкусные тосты и кофе Сразу можно выйти и гулять Все рядом

У нас как то сразу не заладились отношения с хозяином Хотя он перед заселением, был очень общителен и приятным Нашли нам номер и заселили за 2 дня раньше, очень хотел помочь, но получилось так, что только в сообщениях Карты юнион пей рсхб у них не принимаются и тут начался наш первый так сказать конфликт, он просто размахивал руками и не мог ничего предложить. В итоге оплату сделали благодаря дочке моей подруги, если бы не она не знаю чтобы было. Завтраки ужасные, такое на завтрак вообще нельзя предлагать европейцам. Мы взяли номер с завтраками, по итогу завтракали один раз. 5 разных завтраков:жареный рис, яйцо с хлебом и разная лапша. Наши дети конечно такое не ели. Не очень удобно. Уборка только по требованию, для меня это было очень удивительно, впервые за время путешествий такой сервис. Когда я спросила, почему так, он вообще сказал, что все русские сами и мусор выкидывают и убираются. Удивило. Вообще он при каждом вопросе мне отвечал «не нравится я вам верну деньги уезжайте» вот это вообще было для меня шоком. Как может отельер такое писать, всегда считала что эта сфера услуг, где важно мнение клиентов, но увы , здесь это не действует. Очень твердый матрац, в моем номере ужасно пахло сигаретами. Первую ночь не могла уснуть, так как очень пахло, комната прокуренная. Приходилось открывать с утра до вечера номер, чтобы запаха не было. Когда я попросила поменять, мне сказали номеров нет, не нравится уезжайте🤣 Это конечно больше похоже на хостел, а не на гостиницу. Жена у него очень приятная, всегда приходила на помощь и улыбалась, он же всем своим видом показывал , что мы ему не нравимся🤣

V good

Nothing bad to say

Chambre très bien mais assez petite. Nous n’avons presque pas vu le personnel de l’hôtel. Il est très bien situé

Le ménage n’a pas été refait du séjour ni le changement de serviette

직원분들 친절하시고 조식도 맛있게먹었어요. 위치도 아주좋아요. 물도 계속 리필해주시고 옆에 슈퍼도 있어요.

개미가 조금 있는게 아쉽지만 가성비 아주좋아요.

The room is big for a family of 3 which can accomodate 4 pax.The host is very responsive to all our whatsapp messages all the time👍. The good part is they provide laundry service too at a very reasonable price . I normally send my laundry in the morning & i’ll get it back in the evening. We love their cute dog named Bok who is always sitting outside the property🥰

Just the location.

We’ve travelled to many countries to know what hospitality is and that respect goes two ways. Have not had such poor experience till date. We booked two rooms and our odd experience went like this. We book mid-high range places to stay but unfortunately all the places were booked and this place we booked seemed to have decent review. - Mattress was an absolute disaster (Spring was broken and we could barely rest well. Our elderly parents struggled really bad). - There was a lizard on our bed (It was so small that we feared it sneaking in to our nose or ears or mouth if opened). Worst part was its was off tail that traumatised more not knowing where it was. - Disgusting part was clogged (Reverse flow) toilet and shower drain. Someone from other room/s flushed paper down the toilet and it surfaced in our room. So we asked the hosts to look in to it and requested to fix it when we were away. The way they treated was us like we stuffed it on purpose (There were instructions next to toilet and we of course can read) and that subtle looks they exchanged was appalling. - Racism does not seem to leave our backs. We have had an excellent trip in Vietnam but this was the only place where things were written all over place (It was pretty obvious) and the host (the guy - throughout) and the lady (Our last day) had that on their face written all over it. - Two small water bottles/room was in their offering. On our second day when we asked for it, the lady’s eye rolled and she shut the mini mart door on our face as if we asked for something out of place. We apologised for asking too when we clearly didn’t have to. - Also we made our fair share of purchases from their mart thinking why spend elsewhere. Guess should have chosen a mart next to it. - Reception area, their restaurant and stairway smelt very bad (Even mask could not mask it). - After we put the rating, the WhatsApp harassment began (to my wife and myself) and I will attach the snips of those here.

Staff was great Location very good in the center

Bed was not so comfortable

- Отличное расположение: рядом много кафе, озеро с шоу, магазины и т.д. - Приятный и отзывчивый персонал - Есть холодильник, чайник, чай, кофе - Рядом с отелем минирмаркет от тех же владельцев с нормальными ценами - Плотные шторы, которые не пропускают свет

- Слабенький интернет, для работы годится с трудом - Плохой матрас: чувствовались поперечные металические вставки - Тесновато. На фото номер кажется больше - Плохая уборка номера: при заезде в ванной было много женских волос, на унитазе за крышкой были волосы, полы грязные - если ходить босиком, то на ногах остается плотный слой пыли.

Ļoti laba atrašanās vieta. No lidostas var atbraukt ar bezmaksas autobusu. Ēka vēl diezgan jauna un aprīkojums darbojās. Numurs mazs, taču pārgulēšanai pietiekami.

Personāls formāli izturas pret klientiem. Angļu valodas trūkums apgrūtina komunikāciju. Nejauši paskatījos zem gultas- šķiet tīrīšana tur vēl nekad nav bijusi. Skatīt foto.

Прекрасные хозяева отеля, завтраки можно было выбрать из 5 вариантов блюд, всегда было очень вкусно и быстро. Номер просторный, немного старый, но цена качество полностью оправдано. Чистейшее, прозрачное море в 10 мин прогулочным шагом, остановка автобуса так же рядом, спокойное тихое место. В номере пахло сыростью, но это часто бывает в таких странах. Из плюсов есть балкон, где можно сушить вещи. Уборка в номере по запросу, воду так же по запросу давали. Все вопросы легко решались с хозяином.

Location good, more on the quiet side of Grand World. At least there is elevator as compared to some other small hotels.

Breakfast was limited. No coffee in the morning, given only ice water. No cleaning service for the room next day.

Walking distance to attractions.

Cleanliness is average. Facilities not well kept.

Местоположение, рядом все есть, хозяйка приветливая

Очень грязно, на ресепшене плпросилась в туалет внизу, было очень грязно, ушли даже не стали подниматься в номер, отменили бронь и пошли искать другой отель

Отличное местоположение, улица тихая, рядом Маленькая Венеция, парк развлечений VinWonders и сафари. Очень вежливый и отзывчивый хозяин отеля, вкусные завтраки

ofcourse location is best in the grand world. all the indian restuarent and night river show in the 5 minutes walking distance. staff is also very caring and helpful.

nothing

Nice , clean room, good facility (iron, electric cooker etc ) , near attraction and friendly staf .

No mirror, have to use toilet mirror.

Location and room was great

Bathroom too small

Аккуратненький отель, Однозначно цена соответствует качеству. Отель расположен в непосредственной близости от всех достопримечательностей. Музей медведей находится буквально в двух-трёх минутах. Vinpearl находится в 5 минутах езды, Grand World тоже. По вечерам в 21:30 можно посмотреть бесплатное чудесное световое шоу на воде. Вид завораживающий. В отеле есть завтраки. Единственный минус: на завтрак не подают ни чай ни кофе, а только холодный зеленый чай. Пляжное полотенце также не выдается, но можно пользоваться теми полотенцами которые есть в номере. До пляжа 5 минут пешком, пляж просто чудесный.

Отсутствие пляжных полотенец, отсутствие на завтрак чая и нормального кофе.

가성비만 생각하신다면 갈만합니다 다만 화장실의 손비누가 너무오래되어 입구가 막혀있었고 전반적으로 호텔 관리를 대강하시는것같았어요.. 직원들 솔직히 불친절했습니다,(아침 조식 만드시는 직원분은 마음대로 조식시간병경, 안들리는척..불칱절합니다)

호텔 청소, 침구 및 세면도구 교체 관리 필요함

Perfect location to see Night light show, just 2-3 mins walk. Walking distance to many places in Grandworld. The hotel owners are very helpful and kind. The room is clean and value for money.

The bed frame is not very sturdy. Other than that everything is perfect.

The owner is very friendly and upgraded the room accordingly ,helps convert currency too , at the Center to visit all attractions

Good location

Room for 2 person bit small … no space to open luggage

Nice location and friendly staff. But breakfast option need to improve.

Nice apartment with nice location & owners are very helpful & friendly.

Clean,not loud location,good location near the beautiful beach. Nice stuff. Good breakfast. Good price,new building and furniture. Has a nice balcony.

The bed shits is a bit broken ,has wholes and 2x2 meters. To small for us gigants.😹 Wish it’s was 2,2 meters. But they are clean☺️

Super friendly staff, they upgraded us to a available bigger room for free and offered a laundry service. Especially we liked the breakfast which was open until 12. The location was perfect: next to a main street but not on it.

The owners were extremely helpful and lovely. They are proof that a language barrier is not an obstacle to good customer service. They maintained active communication throughout (even before we arrived) and this has offered us security and peace of mind. They were very quick to respond to our questions/requests via chat. The location is in city centre (but not on a busy street so can still rest peacefully at night).

The bathroom/toilet could be cleaned a bit more, there was slightly a stain/smell on the towels as well. However, still good value for money considering the price and the room overall was clean.

Great hotel owners and staff

It was great staying at the Bok Hotel. The room was smaller than I expected, but the location was convenient—within walking distance to the bus stop and the beach. Situated just a block behind the night show area, it was peaceful and quiet. Very friendly host. Highly recommend!

Nothing

It truly was so clean and comfortable. Only around the corner (7 minute walk) from all the magic but lovely and quiet. Breakfast and lunch is available for a very nominal fee and is delicious. ALL the staff are so exceptionally professional, kind and so keen to make sure you’re happy. I do highly recommend this place, I will come again I’m sure. Thankyou.

Loved it all

The owner was a wonderful guy whatever I needed he got it fore even he doesn't speak English but using his translator he solved everything great guy

low bathroom water shower pressure

location was nearby to central

Very very near to the attraction place especially the Gondola and water show. Only walking distance to restaurants. The owner very helpful and provide us with food that we can eat.

Good Location, host was helpful, and comfortable room

The bok is great, the hosts are very friendly, they are willing to help and talk. The hotel is very convenient because there is an elevator and breakfast, the food is varied and delicious, the drinks they sell are very cheap compared to the regional stalls. We'll be back next vacation.

The landlady is very warm and friendly! she told us there were cheap and delicious restaurants, spas, and bikes to take us to pharmacies and stations. The hotel is close to the center, very good!

Hot water is very small needs improvement