16celsius at Kea Farm Brinchang

nice view and nice room

no

The room is not what we saw in booking app. It’s totally opposite. Not clean at all. The first room we got was level 4 - worst. Bad smell, not clean. I keep calling the receptionist to change the room. And finally they got me another room. Which was okay like can rate 3star. The building is like abounded building. No one. Feeling regret got this. Parking also like not updated. No clean lift. Cleanliness rating low. Parking charge expensive. Disappointed.

The room is not what we saw in booking app. It’s totally opposite. Not clean at all. The first room we got was level 4 - worst. Bad smell, not clean. I keep calling the receptionist to change the room. And finally they got me another room. Which was okay like can rate 3star. The building is like abounded building. No one. Feeling regret got this. Parking also like not updated. No clean lift. Cleanliness rating low. Parking charge expensive. Disappointed.

No towel

NOTHING. Not as expected that shown in social media. Bye.

CLEANLINESS (UNIT IS TOO DIRTY N GOT TOO MANY COCKROACHES!)

The design for this house is very comfortable and bigger than I imagined.

The breakfast package maybe can upgrade to something very interesting and punctual even with the simple food. For my first day of breakfast i cannot wait because they open after 11am..i already planned the tentative for my holiday and decided to have breakfast at another place..2nd day, the breakfast is nasi goreng but very tasteless and chocolate pudding already expired luckily my daughter does not eat yet.

bilik luas cuma itula asyik pindah bilik sbb supposed to be bilik ada dua tapi dpt satu bilik je. dari level 5 ke level 6 sbb diaorg tak cek betul2.

staff tak double check bilik yg ditempah, tempah dua bilik tp dpt satu bilik. at last tukar bilik level 5 ke level 6. bilik level 6 dua bilik masuk dlm je bau kepam and lantai kotor dgn towel tak disediakan. deposit pun lmbt nak pulangkan dh lebih 24 hrs. lpstu port breakfast jauh kena tawaf pusing satu bangunan crik cafe.

nice place

All

NA

Mural Dan kemas

Tempat yg menarik

Kawasan dekat dengan pelbagai kemudahan . Breakfast okey oke jaa . Hmm

Kebersihan agak teruk . Dinding bilik air boleh cuci kot , kotorr gila , dinding berkulat sampai bilik bau hapak . Lantai bilik tu tolong la jangan mop sabun , kaki basah pijak lantai lincin . Tolong lap pintu cermin dekat bilik tu , eeee geli la . Sofa kalau tak mahu tukar baru , baik angkat buang , bau hapak , entahla …

rumah luas dan selesa.. ada microwave..peti besar.. bersih..

parking utk 1 kereta shja

It's not like in the photo

The location was nearby to a number of attractions.

The room was completely different from the pictures. Bathroom was not clean. Toiletries were not provided. It was said that breakfast is provided, but the choices of breakfast were limited and not worth the price.

Strategic location with nearby market

The toilet were still dirty when we reach there, the room consist of moldy kind of smell.

Location

Foul odor of the apartment, used towels left in the cupboard, no wifi, malfunctioned toilet bowl.We left the place without staying as the situation was unbearable. Really spoilt our mood at the start of our holiday in Cameron Highland. To start off, it was even difficult to locate the place to check in as there was no signage whatsoever outside the building.

Bilik bau lumut, tandas kotor. Apartment 2 bilik tak ada kipas. Harga tak padan dengan apa yang di offer. Dalam gambar nampak cantik, realitinya berbeza. Saya cuma check in untuk 30min je lepastu terus keluar cari hotel lain. Pihak hotel taknak refund, duit saya burn RM150. Dah la kena bayar parking kalau duduk hotel ni. Sejam RM2, Sehari RM15. Bayangkan kalau keluar masuk, berapa kali nak bayar parking.

Sangat sangat sangat kotor berbau busuk. Tandas terlalu kotor. Please maintain tempat.. tandas sangat busuk and kotor. Not advisable for people with small kids. Bedsheets not clean

Location was good

First during check in, someone else is already check in the same room. Im was shock and getting irritated. Then they apologised and give me another room. The New room was superb smelly until im can breathe in that room and the toilet very dirty with urine smell. Request to bring air freshener. They bring very cheap air freshener to spray all over. WiFi not working past 3 days. Didn't inform anything earlier. The buffet breakfast was very bad I ever since. 9.30am. They said all item finish. Balance hv plain mee goreng only with egg. Coffee n tea. Didn't tell anything to us regarding before 10am. The mall doesn't open.so have to get in to the cafe by main outside entrance. Almost we find the restaurant nearly 20 minutes up and down. Really fed up. Not recommended at all.

Staff receptionist baik , sangat membantu . Bilik luas dan dapat view cantik . Location pun okay , dekat dengan semua attraction

Sebelum ni banyak kali check in bilik okay , kalini dapat bilik yang kurang memuaskan . Ada anak lipas banyak , dan pintu sliding balcony tak boleh kunci . Breakfast pula , bermula pukul 8 am - 11 am . Tapi jam 8.40 makanan masih dimasak . Pilihan makanan pun tak banyak . Makanan cuma ada nasi goreng ( telur dan sayur ) , fries , sosej , wedges , roti gardenia topping sos mayonis , telur dadar . Minuman pula ada susu , air kosong , teh , kopi panas dan air ais

Nothings

I would like to raise a complaint regarding my booking at your hotel in Cameron Highlands. I had already made and confirmed the reservation, but at the last minute I was informed that there were no rooms available. This situation caused a lot of inconvenience as I had already planned my trip based on the confirmed booking

good customer service, great breakfast selection worth the free breakfast not execting much, good location near with kea farm and boh tea plantations, near with convenience store such mynews and 7eleven

The location was strategic.

There were a few letdowns during my stay, including a dusty odor in the room, costly parking, and a breakfast experience that did not meet expectations. With some improvements, the overall experience could be much better

The room and location were excellent.

The only thing is that it felt like huanted, especially after 10:30 pm because every store closed.

The location.

Management Very poor. There is cheat element in the management. 1. Komunikasi Berkaitan Harga Dengan Jelas Telah Dipersetujui Melalui Aplikasi WhatsApp Antara Saya Dan Pihak Pengurusan, Namun, akhirnya pihak pengurusan sebut 'Ada Salah Faham' sedangkan Tiada Usaha Untuk Beri Kefahaman Sebelum itu. 2. Bayaran pula telah dipersetujui Secara Cash, namun 2 hari sebelum 'check-in', pihak pengurusan minta bayaran secara atas talian Dan menyebut akan buat pembatalan jika gagal bayar secara atas talian sebelum jam 3 petang.

The location is suited for family and very close amenities. Bargain price with breakfast

a) The pipe difficult to stop water (main sink) b) No bath soap c) It is good to have a small electric cooking area d) wifi unavailable

Baik

Takde ape

Dirty toilet. Breakfast at start 10am available.not value for money.

The breakfast and the place is very uncomfortable

The location

Location

Not clean, Sofa all dusty

The parking arrangement could be explained more clearly, as it follows the standard mall parking rates. There are additional charges if you exit and re-enter, so it would be helpful if this is informed upfront when stating that parking is provided. The room was generally okay, though there was a slight smell and no fan inside the bedroom , which made it a bit less comfortable. With some improvements in these areas, the overall experience could be much better.

Hello 🌸 I recently stayed at 16 Celsius at Kea Farm, Cameron Highlands. The environment was very peaceful and cool, and the room was clean and comfortable. I really enjoyed my stay. Thank you!”

The breakfast is included in the package. Nevertheless, you cant expect more. It just minimal effort and nothing fancy. Very simple. Its okay la. They provide a buffet breakfast like fried rice and sausages, Mee, bread and mushroom soup and coffee.

I cannot accept the cleanliness. The toilet was dirty. Seemingly they didnt clean it before our arrival. Besides, there is no toiletries as expected like a general stay such as towel and soap. Even worse, no bathroon mat. We need to request from the them to provide the towel. The toilet is quite smelly and have mold. The room smell musty and slighty unpleasent.

Honestly, nothing much to highlight, The location was acceptable.🔴🔴🔴

Unfortunately, the overall condition did not meet expectations. The ceiling showed signs of mold, the toilet drainage was not functioning properly, and the glass door appeared damaged. The sofa condition was also not satisfactory, and the lighting was quite dim. During the night, I felt uncomfortable due to unusual disturbances, which affected my stay. Eventually, I had to leave around 11:30 PM and find another accommodation (Hotel Jasmine) for safety and comfort. Overall, the experience did not match the listing, and I hope improvements can be made.🔴🔴🔴

Nothing was given, example drinking water, tea bag or coffee bag. No towel, only shower gel given. Mall parking, abit expensive Overall I am not really enjoy the stay

The hot water they only main problem. Very hard to take shower

Location. Nice view from balcony

Car parking not free for guest. You need to pay RM15 per day or rm2/hour.

Ok

-

big room and located nearby BOH tea plantation and kea farm market

not provide free parking

The was big and value for money and the view from balcony was nice.. So far everything good..

The bathroom and balcony not much clean, have to improve the cleaning service...

Good

Good

Best

Sejuk sangat, kena pakai selipar

Location very strategic. Near to Kea farm, bee farm. Near to food stalls.

Not clean. Looks like management didn't take care of the property well.

Only the view

Sofa not comfortable to sit Bed making noise

The facility was very nice, plus they upgraded me to penthouse in stead of apartment, lovely treats for my birthday staycation. Just to improve the pillowcase and comforter as still having smells, but tolerable... Walking distance to zoomania n butterfly farm with a lot of shop lots arounds.

The stove, I don't know how to use induction stove 😭... Not provided with induction friendly cookware, otherwise all was excellent

I like the view, the facilities, the affordable price with breakfast

The water heater sometimes have problem

All good

Nothing to complain

Arrangement bilik, Tandas bersih.

katil terasa spring. paip singki tak boleh tutup rapat.

Bilik luas. Location sunyi dan tenang

Sepatutnya customer service guide cara nak check in. Buang masa sbb salah tempat. Sampai bilik, agak berbau.

location nice

tv rosak , bila bagitau staff , staff kata esok akan ambil tindakan , tapi langsung tak datang

Good location,easy to reach

Lighting not good, 🅿️ need to pay,rm15 perday

Same dalam gambar selesa lokasi yg tempat dkt dgn kea farm kawasan dalam rumah OKy 8/10

Bad property. Mis advertisement

Selesa

Tempt msk tk ada

Good

Office at another building

It was very dirty, no internet, very rude staff, smelled very bad.

It's not a hotel at all, it's a room in an old shopping mall that they sell as a 4-star hotel on websites. They lied, be careful.

Location

Tv channel limited and not clear can't watched, smell in the room

1st car parking was nice

2nd car parking must pay extra

Worth for the money…