OZ Palace Ouarzazate & SPA

If you are looking for a truly memorable place with genuine royal treatment, Oz Palace Ouarzazate is simply phenomenal. From the moment you arrive, the property feels like a magnificent castle-like palace, with impressive architecture and an atmosphere that perfectly lives up to its name. Every detail reflects elegance and grandeur — from the majestic entrance to the beautifully maintained gardens, the stunning pool area, and the refined dining room. What made our stay even more exceptional was the outstanding level of service. The staff treated us with incredible care and professionalism throughout the entire experience. We were also wonderfully surprised to be upgraded to a majestic suite, which made the stay even more unforgettable. The suite was spacious, luxurious, and truly worthy of a royal experience. An extraordinary place that we highly recommend for anyone visiting Ouarzazate and looking for luxury, beauty, and impeccable hospitality.

Wunderschönes Hotel und sehr freundliches Personal!

Die Betten sind etwas hart

Merveilleux accueil, tout le personnel est adorable et aux petits soins. Le petit déjeuner est incroyable et la cuisine de manière générale était super qualitative. Mention spéciale au SPA, très bien aussi.

Dommage que la piscine ne soit pas chauffée, mais c'est vraiment un détail.

Le personnel adorable, très bon acceuil ! Repas très bon, petit déjeuner copieux, le directeur super sympa ! Bref acceuil génial ! Nous avons été surclassé, et on nous à même offert le tajine le soir du réveillon après un hammam et massage. Vraiment adorable ! Notre chambre avait vu sur l atlas enneigé et les palmiers, la vu était vraiment magnifique !!!

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Abbiamo apprezzato moltissimo l'Hotel OZ Palace, a partire dal contesto architettonico splendido che rende l'ambiente davvero speciale. Le camere sono molto spaziose e arredate finemente, offrendo tutto lo spazio e il comfort che cercavamo. La mattina inizia alla grande con una colazione ottima e abbondante. Un punto di forza è sicuramente lo staff, sempre gentile e disponibile, con una menzione speciale per la manager Samira che è stata eccezionale con noi. Ci siamo goduti anche il bellissimo giardino con la piscina, oltre alla comodità di avere il parcheggio interno alla struttura, fondamentale per chi viaggia in auto.

Nulla

La déco traditionnelle,la chambre et les jardins

La piscine non chauffée

J’ai passé un très bon séjour à l’hôtel Oz Palace. L’accueil chaleureux et la bienveillance du personnel méritent d’être soulignés : toujours disponibles, souriants et attentifs. La chambre était spacieuse, propre et dotée d’un balcon agréable. La literie était un peu trop ferme à mon goût, mais le personnel a immédiatement réagi en ajoutant dès le lendemain un surmatelas, ce qui a rendu le couchage beaucoup plus confortable — un vrai signe d’écoute et de professionnalisme ! Le petit-déjeuner, généreux et varié, permet de bien commencer la journée. Le cadre typiquement marocain est très charmant et dépaysant.

Seul petit bémol : la piscine un peu froide (environ 22°C).

Arabisches historisches Amiente. Sehr freundliche Mitarbeiter

Spa stand wegen Bauarbeiten nicht zur Verfügung

Ere un entorno muy bonito

Estábamos solos

Architecture recherchée représentant bien l’artisanat du Maroc avec ses belles céramiques, ses nombreux vases en poterie, ses belles fontaines, ses innombrables boiseries et le soucis du détail dans la décoration. Literie et robe de chambre de très grande qualité. Petit déjeuner varié à partir base d’excellents produits locaux. Le personnel se distingue par son professionnalisme, son dévouement et son extrême gentillesse. Nous avons vraiment apprécié notre séjour et le recommandons sans hésiter.

Lovely garden setting and pool. Room was quite unique in style, large and interesting design with a nice balcony overlooking the garden.

The hotel is in a residential neighbourhood. Not that nice to arrive in the dark. Too far to walk to the main city area. Quite expensive for what it was.

Wir hatten einen sehr angenehmen Aufenthalt in diesem Hotel. Besonders hervorzuheben ist das Frühstück: Es war einfach genial! Obwohl es kein Buffet gab, wurde uns direkt am Tisch eine riesige Auswahl serviert – reichlich und mit allem, was das Herz begehrt. Das Personal war durchweg sehr freundlich, respektvoll und hilfsbereit. Unser Zimmer wurde täglich gereinigt und war im schönen marokkanischen Stil eingerichtet, was uns sehr gut gefallen hat. Am ersten Tag waren wir tatsächlich die einzigen Gäste im Hotel. Das war anfangs etwas unheimlich, aber gleichzeitig auch ein ganz besonderes Erlebnis – wir hatten das ganze große Hotel und sogar den Pool ganz für uns allein. Nach und nach kamen dann noch ein oder zwei weitere Paare dazu, aber es blieb insgesamt ruhig und entspannt.

Das Abendessen konnte da leider nicht ganz mithalten. Die Auswahl war im Vergleich zum Frühstück eher begrenzt und auch recht teuer. Die Lage des Hotels war nicht ideal – etwas abgelegen und ohne direkte Taxi-Anbindung. Allerdings konnten wir über ein Reisebüro vor Ort unsere Ausflüge gut organisieren, was vieles erleichtert hat.

Garden, pool, staff

Breakfast

Staff, pool, Garden, room

Breakfast

It was very cold in the restaurant and the food was not good.

food and the temperature of the hotel

We booked this hotel for the last two nights of our Morocco holiday and it was the perfect place for us to just relax and enjoy the grounds. The hotel itself is beautiful with an amazing pool area, and the suites are exceptional. The staff were fantastic, particularly Samira who was on hand to help us with anything we needed and was more than helpful. She certainly made our stay at the hotel extra special.

We stayed over on our way to Merzouga and this stay at Oz Palace was one of the best we have had in our entire trip to Morocco. The food was just super amazing. Rooms were very comfortable and the staff were very polite and helpful.

The pool was too cold for us to step into, but our children enjoyed it.

The hotel is exquisite and although brand new gives a real ‘old world’ feeling. Our room was spacious and overlooked the beautiful gardens and pool. The staff were very friendly and extremely helpful.

I only wished we had stayed longer.

Beautiful hotel with I credibly friendly and attentive staff. Delightful breakfast and one of the best beds I’ve ever slept in!! Iness and samira were brilliant. A true credit to the hotel. When I come back to Ouarzazate I will only stay at the OZ Palace.

Nothing. It was so nice.

Amazing stay, oz palace is a dream place, staff absolutely exceptional (big thank you to Sana, Samira, Iness and Walid). We’ll be back!

It was a pure pleasure to stay at OZ Palace. The architecture of the building is impressive. The interior design with many oriental details is impressive. Rooms are very comfortable and really spacious. The garden makes you feel like in a fairytale. Breakfast was very good and tasty. The hotel service is extremely friendly and helpful. I have to especially thank Sana and Samira - you are amazing!

the staff were wonderful and made sure to help make us feel at home. we were a family of 4, and the rooms were like suites. we had plenty of space and an outdoor patio

Good service at breakfast Good room size Well-kept garden

Disastrous reception Poor wifi Dirty bathroom

Beautiful property

didn’t find any flaws

This is a truly beautiful property. The rooms are very spacious and luxurious. The staff is very professional, friendly and extremely welcoming. Sana was especially helpful and made us feel like at home.