Hotel Almati Inn - Near Delhi Airport

Staff approach ❤️

Rooms Not clean at all. Very bad smell

Grade hotel

Nice

The overall experience was amazing

Room was ok for stay great hotel

This is nice hotel property clean and comfortable the washroom were super tidy and clean

Nice hotel

It was a great experience with hotel city lite. Service was quick and fast.

Excellent service when I visit the hotel city lite. The staff is very gentle and professional. The room was very nice and clean.

It was an excellent service thanks for. Such a wonderful

Great news 😀 nice hotel

Location is nice easy to find hotel

Neat and clean property & staff r really good Room space and staff behavior nice

Complete stay nice room

Nice hotel great staff

Great hotel great experience

Overnight stay near tve ajrport before cafching a flight.

service was very good and kind staff

bathroom was not properly cleaned , it should be more clean specially toilet seat

Location and staff

Washrooms are not maintaining properly

Food was cheap

Dirty rooms. The bedsheet had hair all over from previous guest. The toilet flush was not working and you could hear all the commotion outside the room.

The internet connection was good.

The room, bed sheets and towel were dirty; there were insects in the room; there was no window in the room. It wasn't safe to go out.

Worst experience of my life! Con men running the show. Avoid at all cost. We booked via bookings.com and arrived as planned and confirmed with Hotel to check in, only to be told at front desk that there are no rooms available! They found our booking but gave no explanation of why the room was no longer available. We consistently kept in contact with the hotel and they have been messaging us via WhatsApp! How can you confirm our booking for our room and then tell us, no rooms, sorry! We were left stranded. Where were we to go in the middle of the night. No apologies or regret expressed by staff, they were rude and didn’t really care! They signposted us to another shabby, seedy hotel, which apparently they own, charged us over the odds for the most disgusting, dirty room. Don’t book this hotel.

Honour the booking and not leave the guests stranded in the middle of the night!

Great staff who were very helpful and accommodative. If the quality of food is improved and cleanliness is taken care a bit more then this hotel would be great place given its proximity to the Delhi airport.

The elevator needs an upgrade

Bad experience

Everything

Nothing except for getting fresh slippers.

The location is a SCAM!!! Not located at aerocity as stated on the booking.com map!! Bathroom was the worst - mold and dirty everywhere. Bedsheets dirty. Damp and dirty room. Pictures on booking.com do not reflect the situation cleanliness wise.

within 10 minutes to the aerocity area by car.

Payment process was very unpleasant. Due to errors, we have tried 3 times by a credit card and the hotel staff said that it would be surely cancelled. Therefore, we paid it by cash. However, they were actually processed and the hotel didn't inform us until we claimed it. Hotel promised to send the money back to our account within a few days but they didn't send the money and we had to contact the credit card company for the cancellation by submitting documents. Rooms should be cleaned before taking customers. It was our first time seeing a mouse inside the room.

short distance to the airport

wrong lokation in the map … fotos show not at all the status of the rooms

it's near to delhi airport

the room was not clean. water was in the bedroom. the floor was wet. Making footmarks of the shoes. the curtains are dirty.

Location

Room is smelling, toilet is dirty

The Location is near the Main Road. The Staff received well. However, without showing the room, they have chrged complete money and denied to refund.

The Staff response should be better. The restaurent is poor. food is not eatable except breakfast. Breakfast items like Bananas, Eggs, Cornflakes can be eaten.

Nothing was likable shady place.

Everything about hotel was shady. Rat in the room. Bad toilet. Bad dirty bed sheet. smelly room. dirty floor.. I mean go on your own risk. Its too shady.

Nothing

Dirty and full of exotic insects

the hotel staff is good

the bedding has to be better

Nothing really

I am an Army Veteran, retired in the rank of Brigadier 15 yrs back. We both are senior citizens and were put in a lot of inconvenience by the staff of the Hotel. I had sent 4 mails to the Hotel that we would be reaching at 2115 hrs on 26 Nov at terminal 3 on Flight AI 335 from Thailand and had requested for a vehicle. All mails were replied to by the hotel management. When we reached, not only was the vehicle not there, but when I rang up Mr Abhishek who was at the reception answered the call and told a lie that the driver was already there and would give a call soon. I gave a second call after 10 mins and got the same response. Since no call came from the driver, I gave another call and Mr Abhishek again said that the driver was at Terminal 3. About 5 minutes later I got a call from the Driver, saying that he was still in the hotel premises and would take another 15 to 20 mins to reach. Such blatant lie by Mr Abhishek. Anyway we took Meru cab and went to Aerocity since the location given was of Aerocity. After asking so many people and after so much delay we finally reached the property. I rang up the General Manager Mr Anil, who was quite arrogant and said that if I wanted to give 1 star rating that was my choice. Such arrogance from the General Manager?? Room had mosquitoes so I requested Mr Abhishek for mosquito spray or coil. Nothing was provided. When I asked him the next day he gave a lame excuse saying that he had sent someone but he gave it in the wrong room. Such a rubbish answer. Breakfast was horrible to say the least. Nothing seemed to be palatable. Overall a very poor experience indeed.

Nothing except okayish staff

Everything

They cheated us . They showed some other property and took us to some other.

Pls don’t list this kind of people in booking.com

24h restaurant

Location - and is not matching what booking.com shows - this is very much also booking.com error which is common among many AirPort hotels

Staff were responsive both on WhatsApp and in person.

This place is definitely not 4 stars. The bathroom is very modest, the location is terrible (being fronting to a very busy road its noisy), the name of the hotel is misleading - I had to pay for the short ride to the airport terminal!, all fixtures in the room were very modest (not deserving of 4 stars) -- no floor coverings, terrible hangers in closet, no pictures on walls, etc. The location is NOT Aerocity but in an area bordering on being unauthorized!

This place is poorly maintained.

I had the worst experience ever with Hotel Almaty. I booked two rooms for three people—one for a family and another for a single man—through Booking.com for a total price of 8400 INR. After paying, the receptionist informed me that they only had one room available and insisted that all three of us share it. This was unacceptable! I had always trusted Booking.com, but this experience has completely shaken my confidence in your platform. At 3 AM, I had to find another hotel room for myself, while the family stayed in the single room provided by Hotel Almaty. To make matters worse, the condition of the room was appalling. The beds were unclean, the TV didn’t work, the water supply was poor in both rooms, and basic amenities like a shower were missing or non-functional. This hotel is by far the worst I have ever stayed in, and I cannot believe it was listed on Booking.com.

Room size

They scammed about location, showing in Booking.com a different than reality position. They did it purposefully, and when confronted, refused to refund money. Room was full of cockroaches, smell of rotten things and alcohol. Whatever the review published, they were a lie. Breakfast was really really bad.

the airport pick up and drop off service was good

there was no hot water at night and the room wasn't really clean. Several cockroaches about. the whole place is very shabby

Staff was very helpful

Location was bit inside

Nothing

Room wasn’t clean, bedsheets and pillows were smelling bad. There were dirt and stains everywhere on the walls and on the beddings too. Toilet was dirty and water was leaking under the seat. Duvet was disgusting and stained. Hotel staff were helpful but not very productive.