The Cloud Hanthana, Kandy

I recently stayed at The Cloud Hanthanain Kandy and it was an exceptional experience in every way. The room offered a stunning view of the hills, the cleanliness was impeccable throughout, and the staff were incredibly warm, attentive, and professional. The food was another highlight, with delicious, fresh meals and a great variety at every dining option. I highly recommend this hotel to anyone visiting Kandy and would love to return soon.

I recently stayed at The Cloud Hanthana in Kandy and it was an exceptional experience in every way. The room offered a stunning view of the hills, the cleanliness was impeccable throughout, and the staff were incredibly warm, attentive, and professional. The food was another highlight, with delicious, fresh meals and a great variety at every dining option. I highly recommend this hotel to anyone visiting Kandy and would love to return soon.

Breakfast was good and location is not bad

The rooms were clean, spacious, and well-maintained, providing a relaxing atmosphere throughout my visit.

Beautiful location with magnificent views of the valley and city. Very comfortable bedroom and bathroom with a great shower. Plenty of hot water and good water pressure. The WiFi was inconsistent but that might have been a problem with the provider. Food was good and staff was friendly and helpful. Definitely would stay here again.

None

We really did have a pleasant time at the cloud and the staff were very helpful

Unfortunately the location was very difficult to get to, we had a car taking us to the location that couldn’t find it and we eventually had to get out to walk the rest of the way as he couldn’t get up the hill, we then called the guest house to have them get a Tuktuk to take us the rest of the way and they said to just keep walking. This would have been very challenging with our bags, we eventually flagged down a tuktuk ourselves. There isn’t really any outside space bar the balcony to relax. The roof terrace is just a roof with no seats and the garden didn’t seem accessible We also preferred to pay card at the end as per the listing but they said was preferred to pay cash which was confusing.

This is a very attractive building with large rooms and a great view of the surrounding hills and the southwestern side of Kandy. It’s in a hilly area with a rural feel to it and so local walks are pleasant if you want to take a break from the city.

Nothing. It’s 30 minutes away from Kandy city centre by car or tuk tuk or motorcycle. The manager was gracious enough to take me into town in his car one day when local transport was affected by the busy Perahera festival.

The place is hihgly reccomended for enjoy the vacations . High qulitiy hospitality service with delisious food.

Nice views and friendly staff .

No lift

Helpful staff, clean and big room with balcony and good view

A little difficult to reach, roads on the way aren’t the best

Everything

Nothing

Beautifully located on the hill gives a great view of the entire Kandy. The hotel staff is very polite and helpful. Mr. Prasad, the manager took care of everything for us. You should try the breakfast here it is really good.

The view of the room

..

we really enjoyed our stay at the hotel. The room was clean and comfortable, and everything worked well. The staff were kind and helpful. The location was spectacular and the price was good for what I got. I would definitely stay here again and recommend it to others.

Nice place with a great view from the balcony and the rooftop. About 3 km to city center. There is a car parking place as well. Daniel warmly meets us in the evening and prepares tasty breakfast in Lanka style. Room was clean, soap, shampoo/ conditioning and shower gel were in place.

Service

Peo TV didn't work

This a perfect place to stay if you want to experience some time off from the chaotic busy life.. the place is clean and comfortable.. close to the Kandy city… but still feels like you are away from city life.. Food was good and the staff were friendly.. I would definitely go back to this place if I ever wanted to stay in Kandy…

Perfect Stay in Kandy! This is the perfect place to stay in Kandy—just 3 km away from the main center, offering a peaceful and quiet atmosphere. The property is absolutely lovely, surrounded by calm and nature. What made the experience even more special was the incredibly warm and welcoming host Jayakody It truly felt like a home away from home. Highly recommended for anyone looking for a relaxing stay in

I had a wonderful stay at The Cloud Hanthana Hotel. The rooms were impeccably clean and well-maintained, providing a comfortable and cozy atmosphere. The hotel is just 2km from Kandy city, with a scenic mountain road that offers stunning views of the surroundings. The hospitality was excellent, with the staff being friendly and attentive. The food was delicious, adding to the overall great experience. A perfect place for a peaceful getaway with beautiful views!

We stayed in the room with a balcony and the views are amazing, the windows are super large. The room was large, clean and comfortable with good AC. The bathroom was also good. There were no hangers in the wardrobe and a bedside lamp would provide nicer lighting, it was a bit too bright at night with the lights available. No bins in the room and no daily cleaning. The location is quiet and out of the way, but we liked that. It requires a tuktuk and you may have to wait 10 minutes for one, but that's ok. Sadly, we didnt get off to the best start which dampened our relationship with the host - Daniel (the older employee) asked us if we were going to the city, and said he was too so we could share a tuktuk down. When we got out and asked how much he tried to charge us 1000rs (4 times the price on PickMe!). We were shocked and said its a 300rs ride (which to be fair should have also been split between us and him - but we obviously would have paid his share anyway) the tuktuk driver got quite angry and impatient and said we pay him 500, so we did. Not the best start and maybe just sort your own taxis or don't be fooled by kindness and clarify prices first like we should have 😅

Clean and comfortable room. Appreciate the strong and reliable WiFi, making it a great choice for both relaxation and remote work. Perfect for a peaceful stay with beautiful views! 😊

Cloud Hanthana Hotel is a great place to relax. The staff is very attentive and always ready to help. The rooms are clean, comfortable, and well-maintained. The food is absolutely delicious, with every meal prepared to perfection. For easy access, I recommend taking a taxi, PickMe, or Uber from Kandy city, it’s convenient and affordable. A perfect place for a peaceful and enjoyable getaway!

Non

All was perfect. Nice stay with good people.

Nothing

Behaviour, room and view

We liked everything.

The hotel is nice and clean, offering a great view and a calm, peaceful environment that's perfect for a relaxing getaway. The room service was excellent, and the staff was attentive and friendly, ensuring a comfortable stay.

The minor drawback was the absence of tea or coffee-making facilities in the rooms. However, this was easily manageable as you could conveniently order from the hotel. And also wi-fi signal strength is poor in the room.

The view from the balcony was amazing.

Rooms are spacious, Good views from the balcony, clean rooms , Daniel, Gopi and Sunil are accommodating, the needs , Food is freshly prepared

Lack of facilities - Hot water is not available, travel needs like toothpaste not there in bathrooms, Refill water is also a challenge , shortage of staff , need to improve on the service side

Staffs (gobi, daniel, sunil) were very friendly, well communicated, ready to help. Size of rooms and the views

Breakfast was good but wud be better by including more items. Free tea and coffee at the room Road to the property is narrow- but its a short journey

Big room - big bathroom and if we need anything Daniel helped immediately. I would recommend!

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Very beautiful area and friendly person

Top place in kandy

Everything is ok

This was a real gem in Kandy! The view was amazing and the service from booking to departure was really accommodating and great. Very caring host and caretaker, nothing was too much trouble as I was travelling with my family and needed to ensure it was safe and the menu worked with our special requirements. It was really good value for money compared to the other properties in the area. I highly recommend this property and would stay there again next time we come to the area. Loved our stay. We ate a couple of meals from the property and the caretaker gave us vegetables and fruits grown at the premises which was awesome. The property was very new and clean and the internet worked very well in all the rooms we booked.

There was nothing we disliked. I would only suggest that you communicate your requirements prior to your arrival like your expected time and any special food requests (if any). Also there is no signage as yet (new property) so ensure you follow the guidelines given by the host. It's a easy 10 minute drive from the city.

We were greeted kindly, shown our room and brought a quite tasty cup of coffee. The bed seemed somewhat clean. And that's about it for the positives.

Not quite sure where all the positive reviews come from.. The windows are built so poorly, that flies, moths, mosquitoes etc. can enter through a closed window. Also there were weird huge moth nesting so we had 25+ of them making noise at the window (inside) and had every few minutes some of them flying towards us. After asking for help we were told there is nothing they can do. (Also no possibility to hang up a net above the bed.) The hygiene in the bathroom was disgusting. The inside of the toilet hasn't seen a brush for weeks (stained yellow and brown in many colours), toilet seat permanently and non-permanently stained, dirty sink, dirty mirror, dirty showerhead with mold and only one mode of the shower functional. Bathroom has no fan or real window, just some wooden shades facing into the hallway/inside the house. Just 3-5 min of cleaning could have done a huge difference - I know, because I cleaned with the bit I have had with me. There was an AC unit, but no remote/other possibility to operate. You can hear everything inside this 'Villa' as if it is happening inside your own room. Breakfast was served on wet and oily plates, wet cups and dirty cutlery. The owner was called multiple times and the phone was given to us while eating. Regarding the Breakfast: the evening we arrived we ordered a vegetable sandwich and omlette for breakfast. At the breakfast table we were awaited by a plate of watermelon and plenty of ants plus some cold mushy Toasts. The Omlette was made fresh but was served with sausages neither of us ordered. When we didn't eat up the sausages (cause we are vegetarians), the hotel manager was called once again and told us, that we have to pay the whole price nevertheless. After a long explanation he was willing to compromise on the price. Weird concept.

I loved my stay, all the way up on the mountain with a lovely view, specially in the morning waked up with birds sounds. I would rather say value for money.

Low Water Pressure in Shower Head.

I liked the hotel very much as it was calm, serene and very quiet. The hotel has been constructed just recently, and therefor it was very modern. The hotel was very spacious and clean. Toilets are large and spacious too. Being up on Hantana mountain, we felt like we were on top of the world. From our room, we had an amazing view of both the beautiful Kandy city and the mountains on the other side. The best part was the rooftop of the hotel. From up there, you can see the whole city, the Hantana mountain range, Bahirawakanda, and other mountains all around. The view is just stunning. Also, there was a designated cook for us. We had all the three meals from the hotel cooked specifically for us on the menu we wanted. We got fresh food and vegetables grown in the vegetable pot of the land. It was wonderful experience.

There is nothing we can complain about this hotel. Everything was perfect.

The view is amazing, the service too. Care taker is helpful and friendly.

Access to vehicles. Some drivers refuse to come to the location.

nice place to stay. I highly recommend

The views and the lovely airy rooms

Good and clean place Homely cook Good caretaker

Beautiful view ,delicious food , very clean Newly built property

Nothing everything was okay