HOM I Inmejorable y Luminoso Estudio en Las Condes vs Similar Hotels

Standard quality for this hotel tier.

Mixed reviews on room condition, with some negativity regarding furniture and maintenance.

Rooms are often described as comfortable, spacious and matching photos, but there are recurring maintenance issues (old beds, broken crib, shower/ elevator problems, balcony protection concerns) that moderate the score.

Rooms described as small and with noise issues; general dissatisfaction.

La comodidad y limpieza.

Several mentions of cleanliness issues including dirt and unwashed items.

Multiple guests reported issues with bed linens and towels (stained/old), bathrooms not as clean as expected, and a worn toilet bowl — consistent negative mentions lowering this score.

Several mentions of maintenance issues and room quality without sufficient cleanliness praise.

Standard quality for this hotel tier.

Frequent praise for the good location and proximity to metro and attractions.

Repeatedly highlighted as a major strength: excellent, central location and spectacular views mentioned across many reviews.

Frequent commendation for the convenient location; many positive mentions.

Standard quality for this hotel tier.

Most reviews mention good service, though some indicate the host was inattentive.

Overall very strong: many reviews praise attentive hosts and reception (helpful with adapters, luggage, friendly staff). A few isolated check-in problems and an incident with extra charges were reported, but overall service is described as exceptional by numerous guests.

Generally positive feedback on staff, although some inconsistency noted.

Standard quality for this hotel tier.

Complaints about insufficient kitchen supplies and no provision for tea or coffee.

Not mentioned in reviews; assigned the target overall rating.

Breakfast received some compliments, but there were issues with service.

Standard quality for this hotel tier.

Reported lack of basic kitchen items and poor internet service.

Apartments are well-equipped in appliances and utensils per some guests, but frequent complaints about missing toiletries (no shower gel/shampoo), lack of iron/remote, insufficient detergent and occasional missing toilet paper reduce this rating.

Basic amenities mentioned; lack of gym and limited room facilities noted.

Standard quality for this hotel tier.

General sentiment suggests fair value considering location despite some complaints.

Several guests explicitly mention good cost-benefit and suitability for small groups; value is seen as high despite occasional extra charges or maintenance shortcomings.

Some rooms considered overpriced compared to quality; varied responses.