Lime Tree Hotel

Dirty

Staff was rude Dirty room Bad lights in the room Someone kept knocking on the door

breakfast can be good

Nothing

First, we made an online booking, and after the booking was confirmed, we went there. When we arrived, they showed us the room but then said there was no booking under my name — someone else had already taken the room. So, I will never prefer to stay at Lime Tree again, and I won’t recommend it to my friends or family. It was a very bad experience.

The space and structure of the room

The cleanliness of the bed n bedsheet . The ac was not in proper condition . Running tap water .- no bottles . Towels were not clean

Nothing, they have put up false images

Everything, there are spit marks on the walls and the floor is dirty. It stinks through and through.

Nothing.

The door was electronically controlled which was a big issue and it can’t be locked from inside the room due to the technical issues. Also, there was no value for customer. We keep waiting for one hour for any assistance but there was no response from the staff.

Smooth checkin process,the staff was helpful

The location of the hotel.

Poor maintenance. The broken fittings like the shower never attended in spite of my follow up.

The staff is courteous. The place is close to Metro, a little longish walk but manageable! Pocket friendly Neat and clean All aminities working!

No breakfast and nor it is included. For food we have to order from their QR code which mostly doesnt work. and they dont allow outside food, which i've not called for yet, but the property has boards all over.

Nothing

Room services were pathetic, Noone attended our requests and we had to call several times for small things. Very unsatisfied with services. I won't recommend it to anyone.

Good staff and well clean

Worst stay ever – total nightmare! This place should be shut down. The washroom was disgusting, stinking, and looked like it hadn’t been cleaned in weeks. The room smelled horrible, was full of dirt and dust, and completely unhygienic. The AC was dead, and they did nothing about it. They shut down the TV at night like it’s some school hostel, and the Wi-Fi was just for show – didn’t work at all. And to top it all off, the staff was shockingly rude, unprofessional, and arrogant. They behaved like they were doing us a favor by letting us stay. If you value your health, time, or money – STAY AWAY from this place. Absolutely pathetic.

Worst stay ever – total nightmare! This place should be shut down. The washroom was disgusting, stinking, and looked like it hadn’t been cleaned in weeks. The room smelled horrible, was full of dirt and dust, and completely unhygienic. The AC was dead, and they did nothing about it. They shut down the TV at night like it’s some school hostel, and the Wi-Fi was just for show – didn’t work at all. And to top it all off, the staff was shockingly rude, unprofessional, and arrogant. They behaved like they were doing us a favor by letting us stay. If you value your health, time, or money – STAY AWAY from this place. Absolutely pathetic.

Overall property was clean and nice, the staff was good too

There were bed bugs

Good space and near to main road.

Electrical appliances not working in the kitchen. Breakfast was also not provided timely.

Good

The staff was very helpful.

Nothing

horrible stay arrangements. bad stuff.

The rooms

I had a truly pleasant and comfortable stay at the hotel. The rooms were well-maintained, the amenities were great, and the overall ambiance was welcoming. A special mention and heartfelt thanks to Mr. Sumith, who went above and beyond to ensure everything was perfect during my stay. He was incredibly supportive, attentive, and always ready to help with a warm smile. His professionalism and friendly attitude made a significant difference in my experience. Highly recommend this hotel, especially for the excellent service and dedicated staff like Mr. Sumith. Looking forward to staying here again!

Room size. Amenities. Pet stay .

Servants seem to be lacking in hygiene. The kitchen is very unclean from where food comes to be served. They are okay in room cleaning etc. But their personal hygiene would be appreciated. Since we pay for our stay every small detail matters.

I liked the overall stay. Especially considering my pet was with me. The inputs given last time were taken into account and the improvements made are appreciated.

Friendly helpful staff. Good location. Clean Apartment. A big thanks to front desk Mr Rachit. He was very helpful. Thanks .

I recently stayed at your property and unfortunately, my experience did not meet expectations due to several service-related issues. Although the room and location were satisfactory, the service was quite disappointing. Despite receiving confirmation that check-in was available from 12 PM, I was informed upon arrival that the actual check-in time was 2 PM and no rooms were ready. I had clearly communicated my arrival time in advance and requested an upper-floor room, but after an hour of waiting, I was offered a ground-floor room, which I declined. After further waiting, I was finally given a room upstairs, but it was far from ideal. The room had a connecting door to another unit, the air conditioning was ineffective, the TV did not work, and the fan was extremely slow. The following morning, I contacted the reception around 9:30 AM to request the breakfast included in my booking. Despite multiple follow-ups, breakfast was not delivered for over an hour. I eventually had to go down to the reception myself, where I was again asked to wait. I was informed by a staff member that breakfast was already prepared and kept upstairs, yet it still took another 30–40 minutes before it was actually provided. This experience was quite frustrating and did not reflect the level of service expected from a listed property on Booking.com.

V poor property

The staff was very nice and the room was very clean.

Over all was ok

Good location Value for money Good advice from staff Clean for India standards not on a European level.

No packaged water supplied in the room Unable to have breakfast because it opened at 8.00am and we had to leave at 7.40am. I did request for a packed breakfast or fruit unfortunately nothing materialised.

Property was neat and clean, it’s a new property. Caretaker also was very responsive. Overall value for money.

No problem

Bed was comfortable

Dirty, no windows, very loud at night, kitchen bad equipped

Facility is good,

Basic amenities to watch television no cable connection, towel, soap, brush not available. Not even no choice to have a tea from the property. They have not provided the booked facility at Arrival. Also no invoice given

Sumit was super helpful

I had an excellent stay at the Tree Hotel on Golf Course Road, Sector 43. The staff, including the property manager, Sumit, were incredibly supportive and attentive, ensuring all my needs were met promptly. The rooms were immaculately clean and well-maintained, making for a very comfortable experience. The hotel’s location is perfect, with easy access to key areas in the city, yet it feels quiet and serene. Sumit’s proactive approach and the staff’s hospitality truly made my stay memorable. I highly recommend this property for anyone looking for a hassle-free and pleasant stay.

We vbooked two rooms side by side for family for three days, and have paid in advance before enterence as the point from booking com was above 8 ,when have arrived hotel while raining and the room is very bad, i have taken some photos. The bathroom has many mosqutes, insects and the boiler was very old and rusty. The balcony which was mentioned was not sealed well and the while windy rainy weather it worsened inside temperature. The ac which supposed to heat the room was not working only for cold temperature. The breakfast was zero quality. I am disappointed for the first time from booking com points. Do not pay in advance first check the room well.

The staff was good

No heater in room. Breakfast they said by 8 but didn't give until we checked out as we need to by 8:30 to catch flight. Hot water not working. Towels provided were pathetic

Location and room are also good.

Soundproofing is mention but there is no soundproofing in the rooms and also there are so many unwanted noise from other rooms and floors. And interconnected room is not a good thing for other’s privacy.

Bed was confortable. Bed and room size are fine. I had a good night rest actually. Their own delivery food from their off-location cafe was good. Reception staff not super friendly, but not too bad either. Fine for 1 quick night.

Rooms are dated, do not look like on the booking photos anymore. No outside window in my room and not super clean, just some wall, AC unit and a pigeon behind the window. No telephone to reception and door to adjoining room is thin, so I could hear next room.

The apartments, locality and service. Staff was really helpful, kind and polite. We enjoyed our stay. Would definitely recommend.

just location

not clean, noisy

The hospitality was great with good ambience the stay was very pleasing with neatness and the Staff was polite with quick response when needed help. Very helpful and greeted well staff members organized properly the room service.. Keep it up

The staff at this property were incredibly welcoming and helpful throughout our stay. The rooms were fit for purpose and very comfortable. If we needed anything the staff was just a phone call away. Ashish the property manager and his team were all extremely courteous and really cared for us.

The apartment was well organized and neat and clean. I truly loved the stay there. Thank you

Best Place to stay in Gurugram, literally our stay was perfect and staff was really helpful 😊. They Provided us with everything we asked for.

I didn’t like the place at all

The website shows a lot of facility like kitchenette, toiletries, hair dryer, iron, coffee tea maker, slippers However none of those were available. Even upon request, slippers were not provided There was no room cleaning in my two day stay. The staff was really not professional or courteous Breakfast was way below average It really was a bad stay and I would not recommend to anyone

It was great experience and every staffs are very polite and service was amazing they are very helpful, although rooms are very clean and hygienic overall i would definitely suggest you to check out this hotel.

The staff are helpful, conscious of people privacy and keep the rooms very clean. I would recommend it to any body who wants to have a pleasant stay in well decorated, spacious and an in house kitchen with enough utensils to prepare a fast meal at a very affordable cost.

This is a very good place for professional and private gathering. The rooms are quite affordable and spacious as well and fully equiped kitchen. Good experience I'm really enjoyed my stay and definitely I'll recommend to everyone.