Family House del Rey

Ubicación excelente y el encargado muy atento y dispuesto a ayudar.

Muchos detalles, que pueden ser mejorados.

Aquecedor no quarto Cama confortável e com várias camadas de coberta, café da manhã simples e extremamente prático!

Excelente ubicación y muy buen trato del administrador

Mal ubicacion del televisor

Aunque es nueva administración, se agradece la calidez y disposición

Recomiendo tener personal presente a la hora de desayuno

el desayuno me pareció correcto, lo justo y necesario...aunque no lo aproveche porque me levante siempre muy temprano para salir, pero el desayuno es un plus importante... La ubicación es yo diría, lo mejor de todo, era exacto lo que yo buscaba...

bueno es un detalle, pero como yo soy muy alto, todos los días que estuve ahí, tenia que caminar agachado ajajja...pero como digo es un detalle; talvez un punto a considerar seria en que habitación se instala al pasajero, al momento de verlo sabemos que habitación le damos...pero repito es solo un detalle nada mas....

La ubicación y la atención del personal

Las camas incomodas, ña calefacción no tenia punto intermedio, mucho calor o frío. No pude dormir, se escuchaba todo de las otras habitaciones.

A mi cliente no le gustó nada

No tenía tele y las sábanas estaban sucias Era baño compartido

Muy céntrico Ubicación ideal Siempre temperado Baño impecable

Good location in the centre of the city, so everything in walking distance.

中心地に近くて便利がいいです。 ちょっと歩くとホットサンドイッチとか作ってくれる商店とかもありました。 ここのシャワーは水量もあって、すごくよかったです。 ツアー参加のため、荷物預かりお願いしました。助かりました。

Céntrico

Baños sucios y dormitorio sin calefacción

L'emplacement dans la ville, près de la Plaza das Armas. Un tarif raisonnable.

L'auberge nécessiterait une petite résiliation globale même si la salle de bain devrait être une priorité.

I had to make a change to my reservation due to weather, and I did this within my cancellation period. When I arrived at this property, I was told the person responsible got things mixed up and there were no rooms available. At no point during the 3 days prior to the reservation change did I get any notification that the room was no longer available.

I could have been informed a day prior, or even that morning, that my room was not available.

地點很便利，走到Bus sur巴士站大概10-15分鐘。房內有暖氣，廚房可以提供熱水壺煮熱水，女主人很親切(需靠翻譯西班牙文溝通)

Excelente servicio, persona muy amable

位置优越，房东一家非常友善，尽量提供一切便利，就跟家人一样．

Los dueños de casa son maravillosos y super amables. La estructura está en el centro,muy bien ubicada.

Habitaciones frías y estructura antigua

Värden och värdinnan var enastående uppmärksamma och generösa gentemot mig som gäst. Jag uppskattade det avslappnade sättet och den familjära känslan. Jag kände mig som en inbjuden gammal vän till familjen. Boendet kändes tryggt och säkert. Rummet var rent och städat.

Struttura carina e caratteristica. Personale gentilissimo. Consigliato

Nous avions, avec mon conjoint, une réservation confirmée depuis plusieurs mois pour une chambre double avec salle de bain privative. Le jour même de notre arrivée, l’hôtel nous a informés qu’il n’était pas en mesure de fournir la chambre réservée. La seule alternative proposée était deux chambres simples sans salle de bain privative. Malgré le fait que l’hôtel reconnaissait ne pas pouvoir honorer la réservation, il a refusé d’effectuer lui-même l’annulation et a insisté pour que nous procédions nous-mêmes à l’annulation. À la dernière minute, booking injoignable, nous avons dû réserver un autre hôtel trois fois plus cher, sans aucun dédommagement.

Jednoduché ubytování, na přespání na 1 noc stačí.

Výstup po strmých točitých schodech do patra.

Que la habitación no contaba con el calefactor prendido

Buona posizione centrale, La struttura era un po' datata ma accigliente, la camera un po' piccolina ma pulita, il wifi funzionava bene e mi han dato la possibilità di lasciare i bagagli

Lo acessible del lugar, todo esta cerca del centro.

El espacio cocina y entrada como todo muy estrecho

El lugar muy acogedor,me sentí en casa y con una EXCELENTE ATENCIÓN. Volverémos alojar ahí mismo🥰

The whole stay was excellent, Edwin and his family made sure that we had all the comfort possible, and the food prepared by them is also delicious.

La posizione centrale

La struttura è un po' decadente ma per passarci una notte può andare bene, noi ne abbiamo fatte 3 (troppe). La signora anziana che ci ha accolto era acida e inospitale. Rientatri infreddoliti e bagnati fradici da un'esciursione abbiamo chiesto di poter usare la cucina per fare un piatto di pasta (ci serviva solo 1 pentola e 1 fornello) e lei ci ha detto che la stava utilizzando lei e noi non potevamo (questo alle 12 circa), andiamo quindi in camera nostra e ritorniamo in cucina alle 14 (2 ore dopo) ma ci dice che dobbiamo aspettare che lei finisca di lavare i piatti .. insomma va è chiaro che in cucina non vuole nessuno perché comunque sta sempre lì, se non sta cucinando sta stirando o comunque le sue cose.. Lui invece è molto gentile e ospitale

The apartment is cozy and comfortable. However, there is no air conditioner. The owner is polite and can speak English well.

Although the owner can can communicate in English well and very polite, he was not responsive to messages on Booking.com at all. I sent a request in advance to inform them of my check-in time, but received no response. On the day of my arrival, I sent another message to notify them of my arrival time, and again, there was no reply through the Booking.com messaging system. Moreover, the process of finally checking into the apartment was extremely confusing. I reserved a very large apartment that can accommodate many people. However, when I arrived at the address that is on Booking.com (Catedral 1233, Downtown Santiago, 8340293 Santiago, Chile) and showed my reservation to the building security guard, the guard called the owner. Instead of allowing me to stay there, the owner instructed the guard to take me to a different apartment located on another street (Teatinos 690, 8340264 Santiago, Región Metropolitana, Chile). I asked the security guard why I was not allowed to stay at the apartment I had reserved, especially since the original location is much closer to Plaza de Armas, the city center. The guard explained that the apartment I booked was intended for a family, and since there were only two of us, I was moved to a smaller apartment for two people instead. When I arrived at the second apartment, which was on a different street, I met the owner and told him that I was not satisfied. I had booked one apartment, but was placed in a completely different location. I believe I should have stayed in the apartment I originally reserved. The owner explained that this was a system error on Booking.com. He mentioned that he has multiple apartments listed on Booking.com and that the platform has a recurring issue, which has already happened twice this year. As compensation for the inconvenience, the owner offered a discount on the room rate. Furthermore, the overall management of the apartment was very confusing.

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Instalación eléctrica peligrosa. Larga espera para ir al baño. Se fuma dentro de la casa.

It was definitely the best and most welcoming accomodation I had in Chile. The place is located just in the centre of the city, it has everything you need. The family running the hotel is extremely friendly and helpful, we spent with them amazing time. Surely will come back next time! Recommending to everyone!

Camera sporchissima, lenzuola macchiate, pezzetti di resti di cibo nel comodino.

It’s a good location. Only a 10 minute walk into town. The host was fantastic, and it was a great value for thev$. I wouldn’t stay anywhere else in Punta Arenas

Everything was fine

Locatie en slaapplek

Er wordt alleen Spaans gesproken. Verder wel flexibel. Ietwat gehorig maar niet storend.

Accogliente, molto carina, camera piccola ma confortevole

Jose and his wife were so friendly and welcoming. They stayed up to check me in even though it was after regular hours when I was arriving. The room was cozy and comfortable and felt very safe.

Ubicació

Antiquísimo y mala conservado

The interior has a quaint, retro feel, but still clean and comfortable. You can do laundry here for a reasonable price

ロケーションはいいです。夜も街灯が多いところなので、出歩いても大丈夫。

部屋が激狭でした。鍵がすぐ破れそうな鍵。怖くてシャワーに貴重品を持って行きました。

Unmittelbar neben dem Hauptplatz gelegen. Die Unterkunft ist schön warm eingeheizt und die Eigentümerin war sehr nett.

Mein Zimmer war sehr hellhörig, man konnte die Gespräche des Nebenraumes hören.

網路很快地點方便價錢便宜 航班很晚也讓我們待在那裡很久真的感謝

私人衛浴的蓮蓬頭壞了，不趕快修，覺得反而浪費水

Es cerca del centro, es muy familiar

暖房であったかかったです。 オーナーさんも優しく、困ったことはなんでも手伝ってくれました

Very cute house, really friendly staff. Smart TV. Felt very cosy. Managed to park our car one street away for free.

Radiator in the room didn't work even after the staff tried to turn it on (they brought an electric heater instead). Mattress was very lumpy!

Tanto el dueño como el personal muy atentos.La Habitación excelente y muy cómoda.Todo excelente.

En realidad demasiado conforme con todo.

Good location, strong wifi, hot showers. The bed was comfortable with lots of blankets so we were warm. I would recommend!

Great stay at Family House del Rey, would reccomend. Good location and comfy bed, host was also very helpful with anything we needed. Thanks for having us!

Location. Good for one night stay. Wifi is fast.

Nice people running the hostel. Bed was good, good warm water to shower. Could store some luggage.

Small lamp beside the bed, room 8, would be nice.

This family-run hostel as an excellent location, conveniently close to the bus stations, which was the primary reason we chose this accommodation. The city center and the seaside promenade are just a 5-minute walk away, or even less. The owners speak only Spanish. However, if you need any advice on activities or wish to book a Penguin tour, there's a very good travel agency just half a block away from the hostel. WIFI worked well, they accept booth cash and cards without additional charge. Guests are welcome to use the shared kitchen, where you'll often find the family hangig around or perparing theire meals. In the kitchen they serve a simple, continental breakfast, which is prepared the day before.

The hostel has a somewhat worn-down appearance, with some areas looking quite dated. The showers and toilets are small, and there is no heating in the rooms, which made it feel a bit chilly. We had to use blankets to stay warm.

Room in busy household, no other travellers, shared kitchen and lounge with host family who were openly smoking indoors. Room not very clean. Bathroom was fair.

Bathrooms were clean.

The female owner was unfriendly. I could hear the conversation in the room next door from my room.

Bed was comfortable. The owner stayed up late for us as our ferry was late.

No heat

Location can’t be beat. Literally a 10-minute walk to major attractions and the plaza. Bed was comfortable and plug at the end of the bed. Appreciated the small shelf bedside and the shelving in the bathroom as well. Good hot water for the shower. Male proprietor was friendly. Basic “breakfast” offered of white bread and butter/jam so didn’t partake. You can make your own limited breakfast as well in the kitchen. WiFi worked great for uploads and such. Able to pay by card. I was super worried it would be super loud as I had the room next to the kitchen/check-in area and there’s zero soundproofing, but it was quiet at night (and the AM) save for being woken up about 12:45 AM bc someone was talking loudly on the phone in the hall.

The woman proprietor was really sour and acted like it was a chore for me check in. The room is a bit chilly and I couldn’t turn the heating on. Thankfully I was fine sleeping at night with the heavy blankets.

Very close to Plaza de Armas. Very helpful staff.

Little old but functional. The room was narrow but OK.

+ Very friendly and helpful host + Comfy room and bed + Basic breakfast included (unfortunately I didn’t use it, as I started always very early) + Shared kitchen (didn’t use it) + Good location

- Very very thin walls. I could hear the neighbor snoring :/ - Everything is a bit old. But overall I liked the style :)

Good location, centre of town and near bus stop. very friendly and responsive staff. Breakfast provided was decent with ham, cheese and bread with some spreads.

Some corners of the room and bathroom a bit dirty and sound travels but minor and didn’t really detract from the stay

Good location, comfy rooms. Kitchen has everything you need. Very friendly and kind hosts. Highly recommend