Bella Vida Hotel Punta Cana

The location

The AC went out during our stay and it never got fixed in spite of several requests. The area was heavily under construction but there was no noise associated with it. The location was not esthetically pleasing. Works for a stay if you just sleep in the accomodation.

La ubicación es céntrica y fácil de llegar.

La cama del 302 deben cambiarla y la puerta de cristal no coge seguro, uno se siente incómodo al estar así sin seguro, espero que puedan mejorar eso porqué todo lo demás estaba excelente.

Atendimento dos funcionários.

As fotos não condizem com a realidade. Se tiver com mala pesada, se prepare pra subir escadas. O quarto tinha um cheiro bem ruim. A agua é salobra. Cama quebra o galho.

Nos gusto mucho nuestra estancia, muy bien ubicado, cuando llegamos nos complico un poco porque hay construcciones al rededor y nos dio un poco de desconfianza, para llegar hay una cuadra mas o menos de tierra, pero es seguro, la gente tremendamente amables y atentos a todo.

La habitacion hay que mejorar el sistema electrico, no funcionan los anchufes la iluminacion muy poca, hay detalles esteticos que mejorar, pero dado el precio esta mas que perfecto.

Molto bello

Good value for money

There is only one guy who speaks English. It is hard to communicate

La ubicación y lo espaciosa que es la habitación

Ubicación

La puerta trasera no tenia ubicación y el agua de la ducha tenía un aroma extraño. Filtración en el platón del baño.

Location next to beach, shops, food, pharmacy...

Construction next door - noisy + bad view from the balcony.

The only two positive things were the staff - they were very polite and helpful, the cleaning ladies that made a great job and the proximity to the beach

The room (furniture, fridge, kitchenette) was very outdated, the pictures from booking were made probably when the hotel was new and recently open. Water was dripping from the ceiling in the bathroom. In front of the hotel was a big construction site with a lot of dust.

Céntrico, cerca de la playa, con su cocina… limpio muy bien calidad precio. Los recepcionistas un amor, te ayudan mucho.

Las sábanas manchadas, los grifos muy viejos, las baterías de los controles acabadas

La atención Excelente de todos

Nada

Location

Everything was nice

Boa cama; Bom chuveiro. Boa localização; Limpeza diária.

As fotos do site são qdo o hotel era novo. Hj não condiz com as fotos. Mal conservado. Cheiro forte no quarto.

La struttura è posizionata in modo eccellente dalla spiaggia e dai vari negozi , minimarket , farmacia h24 ,ristoranti con musica da vivo e non !! Banco escursioni l'imbarazzo della scelta è tantissima ! Il ragazzo Adan della reception favoloso si è prodicato in tutti i modi per risolvere le varie carenze della struttura ,veramente bravo da vero manager!!

Le foto non sono reali non aapettatevi le camere pubblicate su booking , Sono anni che soggiorno in vari periodi dell'anno in Repubblica Domenicana non mi aspetto standard europei ma qui siamo al limite di una truffa ( foto all. ) .Senza acqua per diverse ore in più giorni una catatrofe , muri con macchie di muffa ,cucinino esterno non utilizzabile e sporco .La manutenzione della struttura inesistente un vero peccato !! Strada di accesso all'hotel non asfaltata . Non si paga poco se i servizi non vengono assicurati ! Aspettatevi pochissimo se decidete di alloggiare al bella vida hotel .e Buona Fortuna !!

Muy cordiales, y muy ordenado

La chambre est grande

La cuisine salle, aucun charme, brouillant.., Impossible de régler en CB.., Limite pour une nuit

- Buena ubicación cerca de la playa, restaurantes, tiendas, los tours nos recogían a 4 cuadras. Es una zona bastante turística así que casi no hay comida local y los precios son un poco elevados. - Todos los días hicieron limpieza en la habitación a menos que se les informe que no se desea el servicio. - La atención del personal excepcional. - Pese a que a dos cuadras están los restaurantes, justamente esa distancia permite un descanso sin ruido. - La habitación estaba bien equipada, cómoda, amplia y limpia.

- El hotel sufrió de varios cortes de luz en la mayoría de casos los arreglaron pronto; sin embargo, fue incómodo. - La cocina se encuentra equipada para dos personas, solo recomendaría colocar una olla más pequeña y tasas para café. - El refrigerador por momentos emitía ruidos.

Friendly staff, but very little spoken English. English is my second language too. My Spanish is still weak ... communication almost impossible.

No way to contact management. Gaven phone number in New York. Clever way to disassociate from operations. Overall building is fine but avoid ground floor rooms ... if you can.

Excellent location, spacious rooms, helpful staff (especially Adam and Ousman).

The floor was dirty with a lot of hair, the renovation and plumbing need updating, and the balcony view overlooks a construction site

Hotelul situat aproape de plajă, camera mare, terase și magazine în jur.

Dotări slabe (mobilier aproape inexistent, baile necesita renovare). Vederea către zona în construcție.

Great service and value! Front desk attendants were so accommodating and helpful. Cleaners were great.

Al solicitar servicios tardaban en llevarlos, dos veces tuve que ir a recepción por a solicitarlos

Bueno la ubicación está todo muy cerca y el precio también muy bueno

Todo me gustó muy bueno el lugar solo que había pocas cosas respecto a utensilios de cocina y el personal muy serio parece que estuvieran renegando todo el tiempo

Good location near the beach and restaurants. Comfortable room with balcony

Towels they provided beach towels with holes on it , after the second day we told them and they gave us new ones! The cleanliness should be better. The room needs renovation.

The staff were accommodating. The location is convenient. The room had a fridge and a safe.

The room we got was just not up to the standard. Overlooking a construction site, so no view at all. Multiple pieces in the room and in the kitchen/balcony looked dated or scratched or stained. The shower had no curtain so the floor ended up with splashes after each use.

Cercanía a la playa.

Cercania a la playa, los muchachos de recepción muy atentos

Mejorar la limpieza

Fica bem próximo da praia e de vários comércios e restaurantes com um valor ok! Ficamos alguns dias para fazer os passeios. Fácil acesso para motoristas e ponto de encontro para passeios.

É um hotel simples, tem um ótimo custo benefício. Acredito que não tenha serviço de camareira, pois ficamos 3 dias e em nenhum o quarto foi limpo

Buena ubicación, seguro, amplio, la gente de recepción muy amables y acogedores

Nada.

Excellent price , really near the beach , kind staff

Could be cleaner

Atendimento é razoável

Checkin extremamente demorado e complicado!

Buena ubicación, buena higiene y excelente servicio

Comodidad y limpio

El entorno

Excelente localização! Hotel conforme as fotos. É simples mas com um excelente custo benefício para se hospedar nos dias de fazer os passeios.

A localização da acomodação é relativamente perto da praia, com supermercados e restaurantes por perto. No período que fomos à praia Lis Corales estava repleta de sargaço, o que tirou um pouco a beleza da viagem. O quarto tinha uma cozinha compacta que atendeu minimamente as nossas necessidades.

Não gostamos do colchão. A cozinha tinha pouquíssimos utensílios. Faltava talheres (facas) e panelas pequenas, panos de chão e de prato.

Upon arrival we were met by Ms. Nayelin,a staff member, who appeared to be always smiling, helpful, with a good command of English. The room was spacious enough, tidy, with a fridge and a bottle of gratis water, a big safe. The TV has Netflix (that was a great surprise!) and we watched the newest releases. The kitchen in the balcony which we found kinda romantic is a huge plus for a 3 star hotel. Unfortunately, there is lack of kitchen utensils. The hotel is keyless which was so comfortable, you just had to remember 4 numbers. The location is unbeatable. 5 min to the beautiful sandy beach, restaurants, the currency exchange office and the supermarket in 7-10 minutes. Next time we will not hesitate to choose this hotel.

The location is great. It is close to the beach and restaurants. The lady at the desk, I believe she owns the place, did her best to meet our requests

The whole place is in need of major renovations. Beside it is defined as an apartment it is more likely to be used as a bedroom. The kitchen lack completely of the basic tools for cooking making impossible to use it properly. That was the main downside for us, along with the poor comfort of the mattress and the pillows. The place is surrounded by buildings under construction. Most of the time there was a bad smell of sewer and the main road is not paved, therefore pretty dusty Overall, you pay for what you have here

The staff made this place amazing: kindness and genuine hospitality. Thanks a lot1

Some things need renovation.

Extremely happy with the staff, and the front desk, quite close to everything around, and also to Bavaro beach. Very neat and clean and there is also a backside entrance that helps to keep the dust away from the front door, and our room was on the 3 rd. floor, Very quiet and clean

Only issue was the washroom was clogged, but they were able to rectify it quickly.

Close to the beach

The street is not paved, it is mud. The walls could be painted.

the staff

the road that the hotel it is on. its a dirty road got very dirty when it rained

the staff was nice.

I booked a room and was given another one due to some “issues”, the road to get there is not very nice. The shower did not have heated water, we didn’t have water at night and had to wait until 12am. They were working on something late at night like construction work and when it was time to check out, they were painting the stairs. Its what you get for the price.

The place is not half bad, clean and quiet. The people are very friendly. Wifi and AC worked well. There is a cold and hot water fountain in the lobby.

The room was not cleaned during our 6 days stay. Kitchen in the balcony looks nice but it makes it impossible to keep things clean and there are mosquitoes.

The room was spacious. Closed to commerce.

Staff

The rooms were basic but clean and the kitchen area on the balcony was an added bonus. The location is great with bars and restaurants just a few minutes walk away.

No lift

The location is great. There is a 5 minute walk to the beach and there are also some nice restaurant and a shop and a pharmacy close to the hotel.

We arrived at around 8pm and were greeted by a quite shady receptionist who did not have even a basic level of English knowledge. After telling him that we have booked a 2 night stay (used google translator so that we can understand each other), he could not find our reservation and asked a colleague of his, who was in a room opposite the reception, for help. This second man looked quite as shady as the first one and as well might have been high. English level 0 again. After waiting for like 10 minutes, they finally found our reservation and handed us the room keys. However, here comes another problem that we experienced and it was with the payment. We had cash (US dollars) as I had read in previous reviews that there is an extra charge if you pay by card. So I am handling the cash to one of the receptionist guys, however, I had only big notes so I am waiting for him to give me change. At that point he starts explaining to me how I should leave a deposit (the sum equal to what he has to give back as a change) for the towels, windows (in case we break them), bed, etc. I of course protested as nothing like this is specified on booking.com, however, he continued to reassure me that they have to do that. We spent quite some time going back and forth and just the whole conversation was ridiculous and it was easy to realize that he just did not have any change to give back. At which point I told him that I would pay only half of the sum and will pay the rest tomorrow as at that moment I knew that if I left my money there, I would not be getting any change (or deposit as he called it) back. Definitely do not recommend the place for more than 1-2 night stay and make sure you bring the exact amount of cash you have to pay.

The lady that checked me in at the hotel had a very charming and wonderful personality. The view from the roof of the building was wonderful. It was quiet at night so that you were able to sleep. It was a very short walk to all amenities.

I wasn’t given towels to use in the bathroom. The few dishes and the one pot and one pan I was given to cook with were extremely beaten. Cooking was extremely difficult because of the utensils I was given to use. I didn’t mind the walk to the beach, it was the really bad smell of garbage on the road to the beach right outside of the hotel that was not pleasant.

Bavaro beach was close to the hotel. 👍

Arena Gorda beach isn't near the hotel🤷‍♀️

Was charged big tax + plus 15 percent extra when i paid by card ridiculous and also the deposit lol. There are better options

The best place as for me

Fair price for quality

Breakfast is always the same, although is good, could be different every day

The staff is very kind and nice Good location Price quality is good

The hotel offers a great price for its value. It is small, but has everything you need. I liked the room code instead of the card, one less thing to take care of. The personal is nice. Breakfast was prepared every day, but you didn't have a choice. The beach is in walking distance. I enjoyed my stay, especially the beds were really comfortable. Every room has also its own router, so that the wifi works great. I also liked the kitchen outside on the balcony, even though I didn't use it, it is a nice addition.

Around the hotel are construction sides. It was quiet, but didn't look great. The breakfast could be more, often the portions were small. Also, the beach is usually owned by hotels, so that you can only lay down on your towel, but not use the beach beds provided by the other hotels.

The staff was so friendly and considerate, especially Nayelin. Location was great, clean and comfy, and just a few minutes walking to restaurants and the beach

Friendly staff

comfortable bed, balcony

red juice for the breakfast

You didn't feel like you're travelling for work because of the comfort. This hotel is super nice and the staff are kind and accommodating. Will definitely recommend this to my colleague and families.

It exceeded my expectation, the staff are nice. They are very accommodating. The room and facilities are all clean. The ambiance and the place itself is so relaxing. It gives you the comfort of your home.

I had a wonderful experience at Bella Vida Hotel. Every staff member I encountered, from the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!

The hotel is clean and provides you great hospitality. The hotel staffs are very helpful and will guide u throughout your stay. The breakfast is amazing. Will recommend it to every couple and families.

I had a great time

I liked everything about the hotel .

Very good place for unwinding and relaxation. Everything was perfect: beautiful room, tasty breakfast, and friendly staff. I'll be back here again!

Been there once for work travel and I super love it. Now I took my family there to enjoy and relax. Really excellent job. I love the breakfast and the view. Its so cozy.

- location is great, it's 5 minutes away from the beach

- Staff doesn’t speak English - No hand towel - Sketchy card payment method (they take your card and put the details in the computer, there's no card reader) and it was not mentioned that there's fee if paying by card - Poor lighting in the room - Stop oven very dirty and didn’t work, no matches or lighter provided and no kettle - The view from balcony very poor; you look at construction work mostly - No sockets near bed and not enough working ones - Poor breakfast, every day it's the same eggs, toast and bacon + coffee or juice, if you ask kindly you might get lucky and get some fruit but they're not always available - Attitude of the staff; impolite - Unpleasant smell in the room when you walk in

The hotel’s elegant design, combined with its top-notch amenities, made for a truly relaxing and enjoyable experience. I love the attentive and courteous staff catered to our every need, ensuring that our stay was as comfortable as possible.

They were extremely accommodating and allowed us to check in early. We got to hotel super early and I didn’t wanna wait. So this was a big plus. The service was exceptional as well. Would definitely send a friend there.

Highly-recommended! Our expectations have been exceeded. The staff have been very friendly and accommodating. The room we stayed in is very cozy. Facilities are very well-maintained. We can’t wait to book another stay.

Fruity breakfast was excellent, staff was nice and polite. The room was also good for a couple and it was very close to they beach. Really liked it.

Very cozy place. Everything was nice. I really enjoy my time with my family. What I love the most is the kitchenette. Will definitely be back here again.

The staff was great. The receptionists were very helpful and answered all our questions. The room was clean and bright, and the room service was always on time. Worth the travel. Will be coming back! Thank you so much.

The best hotel I’ve ever been privileged enough to stay at. Gorgeous building, and it only gets more breathtaking when you walk in. High quality rooms and service.

The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel.

Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and generous with their time and advice.