Home2 Suites By Hilton Thomasville

Everything

Nothing

Good location, easy onsite parking, great front desk staff, generous and clean rooms.

WiFi/internet issues

The cleaning of the rooms

Nice

Very comfortable room. I would have given an "Excellent" score, but our microwave didn't work in our room and both the toaster and something else, it escaped me...in the dining room we're not working as well.

Lobby is pretty, the room was very clean spacious area to relax and watch tv.

No fan in bathroom

My stay at Home2 Suites By Hilton Thomasville was exceptional. The staff was friendly and professional. The facility is very clean. The rooms are clean and the beds are comfortable. The breakfast was very good.

Room was nice

Loved the bed. Very comfortable. The shower was awesome! And the staff was really nice. Thanks Orlando!

I can't really think of anything. Everything was great!

Very clean and comfortable

Beautiful

Everything was amazing

I did not have the breatfast

This is a nice, clean hotel but it seemed to be build cheaply. I'm glad that I got a chance to stay here after it had been open only a few months. I'm afraid that it will not hold up to the wear and tear of customers and within a couple of years it will need a major overhaul. I'm not trying to be negative. It really did serve our purposes nicely.

I like that it was clean and in a good location

The beds. They are too low.

New, clean and comfortable. Great location.

Nothing

It's fresh and new.. a great place to stay and breakfast is great.

Nothing not to like.

constant noise from above rooms had problems checking in due to computer issues with the hotel had constant wifi issues

Very thin toilet paper

When we checked in our room, the room had not been cleaned. The cleaning staff opened our door at 9am. Did not knock Used her key to see if we were still there

Beautiful

N/A

The staff were very nice and patient. Wish I would have gotten his name. Very, Very helpful

My sheets were not clean. Had to request clean ones

Clean room, friendly staff

Clean and convenient

Staff was excellent ! Especially Marcus

Great service

The property was clean and well maintained

There was no shaded area by the pool. The pergola was not effective at all

El personal de recepción no son nada cordiales, el único que es amable es Rolando creo que ese su nombre ,de ahí no les recomiendo venir en lo absoluto a este hotel , mi experiencia ha sido mala , avisé que llegaría de madrugada y tardé más de una hora para que me abrieran la puerta ,y la mujer que me atendió ni siquiera saludó , y lo único que habló fue para pedirme la targeta de crédito de ahí más nada , en el cuarto el baño estaba sucio el baño con cabello la en la bañera y sin shampoo , y casi nada de papel de baño , pedí una extra toalla y no quisieron proporcionarla hasta que le diera una de las que tenía en el cuarto lo cual era que yo ocupa una extra , en el desayuno termina a las 9 en la semana y a las 8:50 ya no hay nada y ya casi te cierran la puerta en la cara , quieres hacer book este hotel por el desayuno déjame decirte que no está nada rico y puedes desayunar en otro lugar y no pasar este mal tiempo , el hotel es nuevo y las camas cómodas , buena ubicación pero el personal echan a peder todo .

Wonderful!

Amazing stay & couldn’t recommend the hotel more highly. Will be booking again very soon. Sorry didn’t get his name but the man on the front desk is a credit to your organisation, Always so friendly & helpful. Nothing was too much trouble for him.

Stayed at this property twice in 3 days, 1st room was great,2nd room was unclean with mildew smell so bad could not use couch. Staff was excellent both stays. Hope the maintenance crew for this new property can some consistency

Great staff

Intelligent layout, new and clean.

Very close to restaurants!

Sign in desk clerk was absolutely amazing. She was very very friendly and professional in her appearance and expertise at her job.

The place was nice and very clean. the receptionist were very polite. Prices were very reasonable. I will be back for sure

The hotel was just recently opened so everything is still new and the bugs are still being worked out. Our room was a nice room with plenty of room for two. It was nice having a large refrigerator with a freezer. It was easily booked and easy to get to. It's in a location where you're close to multiple restaurants and shopping. The staff was very friendly and professional. The air conditioner was controlled with a wall mounted thermostat and if you like it cold (we do), you can set it to a cooler temperature. The bathroom gives you plenty of room to do what you need to do without being cramped. A nice sized shower stall with wall mounted bathing cleaners.

The biggest downfall to our room is the bathroom. It has a barn door style door which does not provide you with the privacy you expect and want for your bathroom experience. Any sounds are not dampened and are easily heard by others in the room and there is no way to lock the door. The bathroom also does not have an exhaust vent so odors escape out into the room where it's shared with the others staying in the room. If I return to this location by myself, I will 100% stay here again. If I'm not alone, I will probably look elsewhere, simply because of the bathroom privacy issue. The bed was not comfortable to me, but most of us aren't very comfortable on a strange bed. The shower water pressure is a little low from what I'm used to but it does what it needs to do.

Very clean and well supplied

Everything was above expectations place was great will stay again

Great staff

Neat, plenty of space, comfortable and had all the features you need!

The woman that checked us in was the best. She gave us great recommendations for restaurants downtown that were amazing. When we returned from supper and needed extra pillows for our room, she was there in just minutes with everything we needed.

Suite was well equipped and comfortable; Breakfast area had pleasant seating area and well-run kitchen/buffet. Finally, a room with two luggage racks - and a night light in the bathrooom!

Brand new hotel very clean good breakfast

Great place to stay. Staff couldn’t have been nicer.

Check-in was easy. Staff was very friendly. Easy to find location.

*

Breakfast was really lame. Cold food, very little to select from.

The front desk personnel need to know how to give appropriate discounts.

Mu AC wasn’t working

Only complaint were the pillows! I should have asked for another pillow cause one didn’t cut it. And that one pillow had nothing to it! Woke up with a painful neck and back. Other than the pillows everything was pretty good.

Great place to stay. We stayed 5 nights. Relaxing, quiet, comfortable beds. I liked that the room had microwave, fridge, kitchen dishes ! Maid service was great.

Everything was nice but my favorite was the rain shower!!!!

Breakfast could of been better

Not a breakfast person. Was easy to find location.

I liked everything about my room.

From the location, to the staff, to the cleanliness of the facility I had a very pleasant and AWESOME experience I would definitely recommend this hotel I was greeted with a smile every single time.

Everything was great! The property was new but smelled a gas leak in the front where the new fire pit was. Alerted the front desk, who called her supervisor. I will stay again! Great location.

The hotel was very clean and everyone was friendly. Love the outside seating

The facility is brand new. The room was very spacious. All the appliances were functional. The entire hotel was VERY clean, from the gym, to the hallways, to the room. The staff was very courteous. Overall, this was an excellent hotel.

All of the staff were professional, helpful, and kind! We felt very welcome there, and the king suite was very “homey” The lobby was beautiful! Would definitely stay there again if we were needing to stay in the area!

The hotel was nice. The room was very comfortable. Breakfast was mediocre but there were several restaurants around the hotel. Check in could have been better. The desk receptionist, Catrenna, may need to review some of the training on customer service, her attitude was not welcoming at all. Maybe she needs to be on night shift where she doesnt have to deal with many, if any, customers. Day shift may not be her best time of day.

.