قلعة تبوك
Tabuk Castle, طريق الملك عبد العزيز, Tabuk 71411, Saudi Arabia- Castle
English
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Guest ExperienceAmenities
About this hotel
Convenient Amenities
Hotel and Apartments Al Raqi Mall Artiaad offers room service, a 24-hour front desk, and free WiFi for a comfortable stay. Guests can also enjoy American cuisine at the on-site restaurant with free private parking available.
Well-Equipped Rooms
Guests can expect air-conditioned rooms with modern amenities including a desk, coffee machine, fridge, minibar, and flat-screen TV. Some rooms even feature a kitchen with an oven. Each room is furnished with bed linen, towels, and a private bathroom with a bidet.
Delicious Dining Options
Start your day with an à la carte, continental, or American breakfast served daily. Additionally, guests can unwind at the bar or utilize the business center during their stay. - Book now for an unforgettable experience at Hotel and Apartments Al Raqi Mall Artiaad!
Nearby Attractions
my hotel ksa
my hotel ksa, طريق الملك عبد العزيز, Tabuk 71411, Saudi Arabia- Public Art
Important Information
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.
Stay Details
Check-in from
02:00 PM
Check-out by
02:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Safety deposit box
Bar
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Dry cleaning
Breakfast in the room
Barber/beauty shop
Private parking
Private check-in/check-out
Daily housekeeping
Minimarket on site
Concierge service
Special diet menus - on request
Grocery deliveries
Wheelchair accessible
Allergy-free room
Kid meals
Lockers
Toilet with grab rails
Kid-friendly buffet
Lower bathroom sink
Higher level toilet
Emergency cord in bathroom
Coffee Shop on site
Fruits
Visual aids: Braille
Auditory guidance
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Walking tours
Breakfast takeaway containers
Key card access
Tour/class on local culture
Mobile app for room service
Room Types
Deluxe Suite
Up to 5 guests67 sqm2 Sofa bed (Variable Size), 2 Twin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Boasting a private entrance, this air-conditioned suite comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. The suite's kitchen, which has a refrigerator and kitchenware, is available for cooking and storing food. The spacious suite features a washing machine, soundproof walls, a mini-bar, a tea and coffee maker, as well as a flat-screen TV with satellite channels. The unit has 5 beds.
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
2 Sofa bed (Variable Size), 2 Twin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
67 sqm
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerKitchenetteBathrobeRadioRefrigeratorDeskSeating AreaFanToilet
Standard King Room
Up to 2 guests28 sqmDouble bed (131-150 cm wide)
Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a private entrance, soundproof walls, a mini-bar as well as a quiet street view. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
28 sqm
Street View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeRadioRefrigeratorDeskFanToiletPrivate bathroomHeating
Standard Double Room
Up to 2 guests28 sqm2 Twin bed (90-130 cm wide)
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with satellite channels, a private entrance, soundproof walls, a mini-bar as well as a quiet street view. The unit has 2 beds.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
28 sqm
Street View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeRadioRefrigeratorDeskFanToiletPrivate bathroomHeating
Two-Bedroom Suite
Up to 5 guests65 sqmSofa bed (Variable Size), 2 Twin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Featuring a private entrance, this air-conditioned suite consists of 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and a bath. The suite's kitchen, which features a refrigerator and kitchenware, is available for cooking and storing food. The spacious suite provides a washing machine, soundproof walls, a mini-bar, a tea and coffee maker, as well as a flat-screen TV with satellite channels. The unit offers 4 beds.
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
Sofa bed (Variable Size), 2 Twin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
65 sqm
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerKitchenetteBathrobeRadioRefrigeratorDeskSeating AreaFanToilet
Executive Suite
Up to 7 guests75 sqmSofa bed (Variable Size), 2 Twin bed (90-130 cm wide), 2 Twin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Boasting a private entrance, this air-conditioned suite includes 1 living room, 3 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. The suite's kitchen, which has a refrigerator and kitchenware, is available for cooking and storing food. The spacious suite offers a washing machine, soundproof walls, a mini-bar, a tea and coffee maker and a flat-screen TV with satellite channels. The unit has 6 beds.
Sleeps
Up to 7 guests
7 adults · 6 children
Beds
Sofa bed (Variable Size), 2 Twin bed (90-130 cm wide), 2 Twin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
75 sqm
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerKitchenetteBathrobeRadioRefrigeratorDeskSeating AreaFanToilet
Queen Suite
Up to 5 guests85 sqmSofa bed (Variable Size), 2 Twin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Boasting a private entrance, this air-conditioned suite includes 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and a bath. The kitchen has a refrigerator, kitchenware and a tea and coffee maker. The spacious suite offers a flat-screen TV with satellite channels, a washing machine, soundproof walls, a mini-bar as well as city views. The unit has 4 beds.
Sleeps
Up to 5 guests
5 adults · 3 children
Beds
Sofa bed (Variable Size), 2 Twin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
85 sqm
City View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerKitchenetteBathrobeRadioRefrigeratorDeskSeating AreaFanToilet
Suite
Up to 2 guests45 sqmSofa bed (Variable Size), Extra-large double bed (Super-king size) (181-210 cm wide)
Featuring a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bidet. The suite's kitchenette, which has a refrigerator and a tea and coffee maker, is available for cooking and storing food. This wheelchair accessible suite features a washing machine, a seating area with a flat-screen TV and a roll-in shower. The unit offers 2 beds.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Sofa bed (Variable Size), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
45 sqm
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerKitchenetteBathrobeRadioRefrigeratorDeskSeating AreaFanToilet
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(167 total)
Provider-sourced guest reviews.
6/10
Reviewed Aug 28, 2026الموقع
غرفة صغيرة جدا
7/10
Reviewed Aug 17, 2026واسعه وكبيره ومتتازه
مافي شي. بس شوية دورات المياه يبي لها تحسين
8/10
Reviewed Aug 9, 2026Oda geniş ve guzel
Kahvaltı orta
10/10
Reviewed Aug 5, 2026المكان جميل وهادئ ونظيف
10/10
Reviewed Jun 24, 2026Property is very good.
NA
10/10
Reviewed Jun 9, 2026كلشي كان مريح
10/10
Reviewed Jun 5, 2026One of the best apartment hotels I ever stayed. All was good.
None
7/10
Reviewed May 31, 2026Clean ,
Old furniture , paint is crack and old , they took charge for drinking water
10/10
Reviewed May 21, 2026كل شي حلو نظافه تعامل 🙏
ان الغرف والصاله سراميك وكنت اتمنى تكون غرف فندقيه مفروشه ولكن لا ضرر
10/10
Reviewed May 12, 2026قريب من كل شي مطاعم وأسواق ومستشفيات
مواقف السيارات
9/10
Reviewed May 5, 2026Manažer pan Emad nám při příjezdu upgrado val naše pokoje na studia.paráda. vřelé diky
10/10
Reviewed Apr 26, 2026service good and manager is very kind and considerate
noise when sleep ，maybe outside AC problem
10/10
Reviewed Apr 11, 2026جدا فندق ممتاز ومريح وقريب جدااا من الخدمات اخص بالشكر الاخ مبارك العتيبي بالاستقبال ونعم الرجل استقبل رائع ايجابي وسريع بالاجراءات . اهنى مالك الفندق بوجود موظفين بخبرته واتقانه للعمل . شكراااا لكم زائره من المدينه المنوره . ودمتم
10/10
Reviewed Apr 11, 2026بصراحه اكثر من رائع وبالاخص الأخ المصري في الرسبشن كان قمه في التعامل والاسم لايحضرني
ولا شي
10/10
Reviewed Apr 2, 2026النظافة والاهتمام
مكانة قريب من جميع الاماكن المهمه
10/10
Reviewed Mar 17, 2026Very clean
Not much
10/10
Reviewed Mar 8, 2026الموظفين وحسن الاستقبال
10/10
Reviewed Mar 4, 2026هادئة ونظيفة والتعامل ممتاز
لا شيء
10/10
Reviewed Feb 22, 2026الاستاذ كريم من افضل الموظفين الي تعاملت معهم مكان يستحق الاقامه من ناحية الموظفين والنظافه
9/10
Reviewed Feb 12, 2026نظيفه ومريحه
كل شي جيد
1/10
Reviewed Oct 1, 2025لاشي
شقه فندقيه لايوجد فيها اي أدوات للمطبخ ولا مكرويف ولا شي فقط موجود موقد وثلاجه وأدراج فارغه لحد دورات المياه متهالك يوجد رائحة قويه لماده تنظيف قويه ومزعجه الفوط غير نظيفه
10/10
Reviewed Sep 29, 2025Receptionists are professional, accommodating, very clean room and clean facilities
10/10
Reviewed Sep 29, 2025Welcoming Reception, late check out, location
8/10
Reviewed Sep 29, 2025الغرفة ممتازة جدا من ناحيه النظافه والخدمات.. يعطيهم العافيه
9/10
Reviewed Sep 20, 2025Clean accommodation. My room was upgraded by Mr. Mubarak for free.
Breakfast was okay but it could have been better
10/10
Reviewed Sep 18, 2025كانت اقامه رائعه و هادئه و الافطار كان جيد و طاقم العمل متعاون و بشوش و اخص بالشكر الاستاذ كريم و جميع الطاقم . انصح به للقادمين لمدينه تبوك
لا شيء
5/10
Reviewed Sep 15, 20250
موضف الاستقبال أخّرني في الدخول بسبب كرت العائله علماً أنا بياناتي واضحه في الحجز اول مره اطلب كرت العائله عند دخول اي فندق او شقه مخدومه المتعارف عليه يطلب رقم الهويه الوطنيه إذا كان يوجد حجز اونلاين
1/10
Reviewed Sep 14, 2025تعامل سيء وسيء جدا
تعامل الطاقم وموضف الاستقبال سيء للغايه
10/10
Reviewed Sep 8, 2025ممتاز اعجبني نظافه المكان وحسن الإستقبال من الاستاذ عماد
لا شي كل شي ممتاز
10/10
Reviewed Sep 6, 2025اعجبني حسن الاستقبال من موظفين الاستقبال المكان نظيف وجميل كانت اقامه رائعه
لاشئ
7/10
Reviewed Sep 4, 2025نظافة المكان، تعامل الموظفين (أ. كريم)، قرب بعض الخدمات منه (بقالة، مغسلة ملابس).
قائمة الإفطار غير متنوعة، بوفيه الإفطار عادي جدًا والخدمة متواضعة نوعاً ما. مواقف السيارات ضيقة.
10/10
Reviewed Sep 3, 2025بصراحه مكان نظيف وفي راحه نفسيه واحترام للخصوصيه واستقبال اكثر من ممتاز من الاخ كريم والله مقصر بشيئ
10/10
Reviewed Sep 3, 2025I had an excellent stay at this hotel! From the moment I arrived, the staff were incredibly welcoming, professional, and always ready to help. The check-in process was smooth and quick. The room was spacious, very clean, and well-equipped with everything I needed — comfortable bed, fast Wi-Fi, and a great view. Housekeeping did a fantastic job every day.* The food at the hotel restaurant was delicious, with a wide variety of options for breakfast, lunch, and dinner. I especially appreciated the fresh ingredients and attentive service.* The location is perfect close to key attractions, restaurants, and public transport, yet quiet and relaxing. The facilities were excellent, including the gym, pool, and lounge areas.* Overall, I’m very satisfied with my stay. Great service, comfort, and value for money. I highly recommend this hotel and would definitely stay here again
nothing
10/10
Reviewed Sep 2, 2025العاملين ممتازين في التعامل والمكان نظيف جدا ورائع الفطور ممتاز والفندق ككل رائع وأنصح من ينزل بالمكان الحجز بالفندق
لا يوجد شئ التجربة ممتازة ككل
10/10
Reviewed Aug 29, 2025كل شي كان جميل
لا شي
10/10
Reviewed Aug 27, 2025Reception staff are very professional and helpful. Great experience overall. Great value for money.
8/10
Reviewed Aug 23, 2025الهدوء والخدمات التي حول المكان
البعد وعدم سهولة التواصل مع الفندق
10/10
Reviewed Aug 23, 2025مكان هادئ ومريح والغرفة والفرش ممتاز و خدمة الفندق ممتازة
10/10
Reviewed Aug 19, 2025كل شي كان ممتاز ونظيف ومرتب. الإفطار متنوع وممتاز. أشكر الأخ مبارك العتيبي على تعامله الراقي.
لا شي
10/10
Reviewed Aug 12, 2025مكان الاقامه والاشخاص المتواجدين في كامل الاحترام واللباقه في التعامل وانصح بالاقامه فيه وبشده
الاشخاص هم اساس النجاح بتعاملهم واسلوبهم اللطيف فعلا اذا قالو الاشخاص الصح في المكان الصح
8/10
Reviewed Aug 9, 2025تعامل موظفي الاستقبال الأريحية
7/10
Reviewed Aug 9, 2025Cleanliness
Staff can’t speak English well. There is no super store nearby.
10/10
Reviewed Jul 16, 2025Nice hotel at good price
8/10
Reviewed Jul 12, 2025Near to airport, clean and quiet
Nothing, i stay only one night
10/10
Reviewed Jul 10, 2025Thank you all
10/10
Reviewed Jun 30, 2025VERY GOOD
10/10
Reviewed Jun 21, 2025Nice staff
Nothing
1/10
Reviewed Jun 16, 2025Nothing
Nothing
9/10
Reviewed Jun 16, 2025Friendly Staff, clean and comfortable
Higher price than avg
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Clean rooms
- •Friendly staff
- •Convenient location
Areas to consider
- •Limited kitchen amenities
- •Strong cleaning product odor
Cleanliness
7.93/10Some reviews mention unclean towels and strong cleaning product odors.
Service
9.4/10Overall, the service is praised, with friendly and professional staff, especially mentioned are the receptionists.
Location
8.94/10Convenient location with access to local amenities.
Room Quality
9.39/10Rooms described as spacious, clean, and well-equipped.
Amenities
8.92/10Facilities are generally good, though breakfast variety could improve.
Value for Money
8.88/10Good value as mentioned by several guests.
Food and Beverage
8.43/10Food is generally good but mentioned as needing more variety.
Overall Experience
9.3/10Positive sentiments throughout, with a couple of criticisms.