Tu escape exclusivo a pasos del Costanera vs Similar Hotels

The apartment is described as beautiful and comfortable.

Rooms/apartments are functional but show signs of age for some guests: comments about old fittings, worn sofa bed, bathroom installation problems and limited space/furnishings.

Generally good quality, but issues with some amenities and furniture noted.

Apartments were old; issues with air conditioning, and windows did not close properly.

Some concerns about cleanliness due to lack of towels and needing a floor cloth in bathroom.

Multiple reviews report unpleasant odors, stained sheets and towels, and generally not very clean; some guests did note the place as tidy, but cleanliness is a recurring concern (bathroom humidity and lack of extractor also affect perceived cleanliness).

Multiple reviews mentioned lack of cleanliness, particularly floors and general maintenance.

The floor of the apartment was very dirty, and there were old, noisy air conditioners.

Perfect location, very close to Costanera Center and other amenities.

Consistently highlighted as the strongest attribute: excellent, central location close to shopping, metro and attractions, with good views and convenient accessibility.

Consistently praised for its excellent location with easy access to attractions.

Great location, felt safe and was near public transport.

Standard quality for this hotel tier, with no specific service complaints.

Service is mixed but generally positive: several guests praise prompt, helpful hosts and efficient arrival handling, although a few reports mention late/poor responses, early‑check-in charges and unresolved electrical issues.

Several reviews highlighted good communication and helpfulness of the staff.

Staff were friendly and provided good service; special mention for helpful front desk.

No specific mentions, average included for hotel tier.

Very little F&B service mentioned; absence of coffee/breakfast noted by some guests but no major complaints about food service overall.

Not specifically mentioned but standard for this hotel tier.

Breakfast offerings were limited and disappointing, with only basic items available.

Well-equipped kitchen with many utensils, though some items were missing.

Basic amenities present but with gaps: missing extractor in bathroom, limited tableware and seating for advertised capacity, occasional electrical limitations and no provided coffee in some stays.

Mixed reviews on availability and condition of kitchen utensils and other amenities.

Facilities were old and tired; some basic amenities were lacking.

Given the quality and location, it is considered good value.

Perceived as good value by several guests given the prime location and low price; however, a few consider the condition not matching the photos, creating mixed views on overall value.

Value perceived as fair given location and comfort, despite some cleanliness issues.

Breakfast was very poor, lacking variety and inspiration; overall perceived value wasn't good.