Hotel New Elia

La ubicación fantástica y una zona ajardinada muy bonnita

I would highly recommend Hotel New Elia for your stay in Pokhara. It has a fantastic location. My room was super clean, comfortable and very big. The view from the balcony was lovely. The staff are very kind and helpful. I was able to get laundry done, book a cable car ride and leave my rucksack for 2 nights.

The property is perfectly located and features a beautiful garden as well. The staff is incredibly helpful and truly hospitable. Thank you so much for such a wonderful experience

Very friendly people, garden is Plus

I recently stayed at Hotel New Elia during my trip to Nepal, and it was truly a wonderful experience. The staff were exceptionally kind, courteous, and welcoming—they truly won our hearts with their warm behavior and hospitality. Every detail was taken care of with genuine care, making us feel right at home. Nepal is truly incredible, and this stay made it even more memorable. I highly recommend Hotel New Elia to anyone visiting. Looking forward to coming back again!

Good

"The place is very cute, located in a central area of Pokhara. The staff are lovely and very nice. The price is definitely worth the charming room!"

Everything was great

The beds were comfortable

There wasn't hot water in the shower all the time

Very kind people and high facilities!! Recommend everyone best hotel in main location!

Location was prime

but the facility was pathetic. Very very poor customer service. No towel, no toilet paper, no water bottle/cups, no soap in washroom. We had paid advance through fonepay. So were kind of compelled to stay. The booking was made through booking.com initially but they said they dont take that booking and cannot honor the price from booking.com and I was asked to pay NRS 1000 more than the price in booking.com. i was asked to cancelled the order in booking.com and send NRS1000 via fonepay. I did as asked thinking i would get the high service and trusted the rating. When i arrived, rooms were not clean, no toilet paper, smelling molded rooms , no soap, no towel, i had to ask for everything. They knew we were coming still nothing was in place. We had plan to stay 2 nights but left the very next day and moved to better place.

An Unforgettable Stay at the Best Hotel!” From the moment I arrived at this hotel, I knew I was in for a treat. The staff greeted me with a warm welcome, and the check-in process was seamless and quick. The room was absolutely stunning – spacious, immaculately clean, and beautifully decorated with elegant touches. The bed was incredibly comfortable, and the view from my window was breathtaking. What truly set this hotel apart, though, was the attention to detail. The amenities were top-notch, and the service was exceptional. Whether it was the personalized concierge service or the staff remembering my preferences, it felt like a home away from home. The on-site restaurant served exquisite meals, with a variety of choices that catered to all tastes. I also had the pleasure of enjoying the spa, which was pure relaxation. The facilities were modern and well-maintained, and I loved every moment spent there. I cannot recommend this hotel highly enough. If you’re looking for luxury, comfort, and impeccable service, this is the place to stay. I’ll definitely be returning on my next trip!

Great location. Stuff was very friendly and helpful. Good laundry service.

Sometimes no hot water especially at late night

Location is good and staff is nice and very helpful

Staff was really nice and the location was great

There was no hot water in the shower =( Bathroom was not that clean

I really liked the rooms, the beds are really nice, and the service was really good. We did a little trekking to Australia base camp and weren’t that comfortable with the guide provided, but the manager was really understanding and helped to find a solution.

Lots of ants in our room

Great location and really nice garden. It feels relaxing and it's a good value. They're nice and can keep your bags when you go trekking.

The owner and staff are nice but feel a little insisting on trying to sell you services (arrange treks, buses, food...). I guess it comes handy for people who haven't planned anything and are looking for help for organising things, but if you don't it feels a little pushy. Also we wished they had hot showers, especially after coming back from a trek.

Very central. Good value.

Great location. Kind helpful people

The manager is very nice and helpful person. His hospitality is amazing 🤩. I really appreciate his kindness. And the hotel environment is awesome ☺️.

Nothing,

Location is good.

The staff was super friendly, the location was excellent, right near the lakeside but up off the main road just enough to be quiet, there's a lovely garden at the entrance too shielding you from the street. Beds were comfy, rooms were clean, water gets nice and hot in the shower after 20 seconds or so, all in all New Elia gets it right :)

I think they're working on getting a kitchen set up, but there's already a nice big guest area with chairs and tables in the garden, and plenty of restaurants right next door so it's not a problem at all really.

the staff very nice and helpful. location is good. the room is big.

our stay was good and we recommend. we won't recommend sending Landry, we got it back fast but the smell wasn't good (we sent them to ather laundry after)

Tidy rooms

Smooth check in , very polite n frndly reception person Owner is very helful . Higly recomendation. Must visit , location is great .

Good environment and hospitality

Not staying more

Location is smack dab in the middle of Lakeside. Close walking distance to all the restaurants, shops, cafes and lake. Staff is super nice and helpful. Room 302 is large and with a double bed and single bed. Cute little balcony and view of a snow peaked mountain in the distance.

Fan regulator not working correctly so the fan is either off or on full power - advised the staff of this and they offered to let me switch rooms but I said it was fine for my short stay.

I have had such a great stay here. The owner is so friendly! Always up for a chat and to help out with anything. It's in a perfect location - close to the lake and right near many cafes, restaurants and shops. My room was very spacious and comfortable. Will definitely be returning here if I come back to Pokhara.

I didn't try breakfast but morning view was awesome host is friendly msg me before arrival to hotel offer me morning tea.