Le Royal Marina Hotel

Good location

No facilities No Kids area like the picture Reception Man was not professional , doesnot give interest while speaking ( no eye contact)

الهدوء والتعامل الطيب

تمنيت وجود مطبخ مكتمل

The location is perfect and the staff was amazing! It's very close to restaurants and popular outing spaces. Everyone was very helpful and prompt. Mr. Amir provided detailed instructions for beach access, which was a walking distance, clean, and not too crowded. The 5-room villa we stayed in was spacious and the private garden had a very nice lake view.

Nothing critical. For enhancement, it would be good to add a sink to the kitchenette in the villa for washing the dishes and glasses. The cleaning of the private pool could also be scheduled later in the day to avoid high chlorine content midday.

The reception staff especially Mr. Amir and Mr. Tareq were incredibly helpful, always available, and cheerful; the hospitality team and the workers were all exceptionally capable, hardworking, and genuinely helpful. 🙂

The breakfast was poor—not fresh and lacking variety 😏

خدمة ممتازة و موظفين رآئعين

The staff are so friendly, the location and the beach very good. We really enjoyed our stay

Nothing

A comfortable hotel.

Limited breakfast and food options

Location is premium, staff are super, specially reception team, would like to Thank Tarek and Hesham for there professional attitude and fast response to every little thing

Nothing

Место 👍

Location, calmness, staff and beach

The breakfast has limited variety for healthy people

All my family on same villa 12 person

المكان قديم المياه قليله

Staff were super friendly and doing all their best to make us happy specially mohamed & amir from front desk

No shower beside the pool area

Staff are very specially Amir

The staff were very friendly, welcoming, and helpful throughout our stay. Amir at the front desk was especially supportive and always ready to assist us whenever we needed anything. The location was excellent, within walking distance of the beach and the main restaurant area, which made it very convenient for us. The villa was spacious and large enough to comfortably accommodate a big group, with plenty of room for everyone to relax and enjoy their stay. The air conditioning worked very well in all areas.

The facilities in general are in need of renovation, especially the bathrooms. In a couple of the rooms, there was also an unpleasant smell coming from the bathrooms. The breakfast was quite basic and could benefit from more variety. Additionally, the dining table was too small for a six-bedroom villa, particularly considering that the villa is designed to accommodate a large group.

قريب من البحر طاقم العمل ممتاز خدمة الغرف الإفطار الاستجابة السريعة

حوض السباحة صغير بعض الشيء خدمة الواي فأي

Location , staff , reservation process

Bathrooms are very small , Pool is also small Some facilities are not to the level of hotel place Tv was old model, Internet speed is slow

A very good calm clean hotel suitable for families and great for relaxation. The hotel staff are respectful and helpful. The lake view is spectacular.

الفندق ممتاز والغرف واسعة والإطلالة رائعة

لا شيئ

Amazing place to stay

Nothing

Yes

Helpful staff, location and value for money

Facilities and food

Location is amazing inside Marina Alalmain - cozy hotel with good staff. I liked the breakfast in the room . It is only ground. Floor hotel so no headache of elevators and stairs . My villa has two different view one in front of lack with private garden for my villa and another view in front of the pool.

Nothing

Staff were amazing, helpful kind

Then need peach close to the hotel

* We arrived about an hour before check-in, and the hotel kindly allowed us to check in early. * The receptionist who welcomed us was friendly and professional. * The staff were generally hospitable and responsive. Whenever we reported an issue, someone came to address it promptly. * Although the beach was quite far from the villa, the staff member working at the beach was very hospitable, friendly, and welcoming.

* The biggest issue was the strong sewer smell coming from the bathrooms. Since most of the bedrooms had en-suite bathrooms, the unpleasant odor spread throughout several rooms and was extremely uncomfortable. * The towels provided in the rooms were not clean. * The shower drainage was poor, causing water to accumulate on the bathroom floor instead of draining properly * The kitchen had no sink for washing dishes, which was very inconvenient. In addition, the kitchen garbage bin was extremely small for a six-bedroom villa accommodating a large group. The garbage piled up quickly, which attracted flies and made the situation even worse. I was regularly woken up by flies buzzing around, and some members of our group actually left before the end of the stay because they couldn't tolerate it. some members of our group actually left before the end of the stay because they couldn't tolerate it. * The private swimming pool was dirty, with dead bugs floating in it, and very small in size not like the pictures so we didn't use it at all. * The hotel never made it clear that there are three different villas, and only one has both a private pool and a lake view. Considering the premium price we paid, we expected the best available villa and were disappointed to receive one without the lake view. * One of the closet doors came off its hinges and fell, creating a safety hazard. I was genuinely concerned it could have fallen on one of the children while they were playing.

المكان جيد جدا طاقم العمل ممتاز وخصوصا الاستاذ أمير رجب الفطار كان ممتاز شكرا جدا لاداره المكان

Hotel staff is cooperative, location is good

Beach bathroom was not clean, The golden cafe person (youssef) insist to increase the volume of the sound speaker, although my complaint. I raised the complaint to the reception, and then they instructed him to reduce the volume

الفندق نظيف جدًا ...وموقعه متميز قريب من بوابة مارينا 7 وهي ارقى مكان في مارينا وقريب من نورث سكوير والغرف واسغة حدًا وهناك 3 دورات مياه واقدم شكري لكل العاملين في الفندق واخص بالذكر موظفي الاستقبال امير وطارق وعمر في غاية الاحترام وقاموا بمساعدتنا كثيرًا ....وهذه المرة الخامسة التي نقيم في فنادقهم

الشاطئ الخاص للفندق يحتاج سيارة للوصول له تقريبًا 5 دقائق

كل شىء كان استثنائى الاقامة كانت ممتازة و الموقع و النظافة فريق العمل كان متعاون و غاية فى الذوق و الادب انصح بالإقامة فى هذا الاوتيل

لا يوجد

إقامة استثنائية وتجربة تفوق التوقعات في مارينا 5! ​قضيت فترة إقامة رائعة ومثالية في هذا الفندق. الفيلا كانت ممتازة، نظيفة جداً، ومساحتها مناسبة تماماً لـ 6 أفراد، ومجهزة بالكامل بكل وسائل الراحة والاستجمام اللي ممكن تحتاجها. ​أبرز ما يميز الفندق: ​الخدمات: خدمة الإنترنت المجانية مغطية الفندق بالكامل وسريعة، وخدمات الغرف (Room Service) والهاوس كيبنج على أعلى مستوى من النظافة والاحترافية. وكمان شاشة عملاقة لعرض مبارايات كأس العالم. ​الإفطار: تجربة الفطور كانت جميلة جداً؛ بالرغم من انه مش اوبن بوفيه ولكن كمية الفرد مشبعة ومتنوعة، والجميل إنهم بيستخدموا خامات ممتازة وماركات معروفة بجودتها. ​الاستقبال والتعامل: خدمة الريسبشن رائعة وراقية جداً، وأتوجه بشكر خاص للأستاذ أمير رجب وباقي طاقم العمل على حسن الاستقبال والتعاون. ​المرافق: الفندق بيوفر جراج ومكان واسع ومجاني لمبيت السيارات، والموقع (اللوكيشن) خرافي وفي مكان رائع، والفيلا تطل علي حمام السباحة وكمان لها حديقة خاصة لنزول البحيرة، بصراحة جنة!!!!! ​بالمختصر، تجربة ممتازة وأنصح به بشدة لكل عائلة بتبحث عن الراحة والرفاهية. أكيد هكرر الزيارة!

كله كان كويس، بس يمكن لو فيه ترابيزة بينج بونج، بيبي فوت، بلياردو، بلاي ستيشن مثلا عشان الperfection

The atmosphere was delightful and crew hospitality was warm and welcoming. Breakfast was diverse and tasty Definitely worth your money

Wonderful staff especially Amir. He was very nice and extremely helpful. My family loved the outdoor swimming pool. Breakfast was great.

None

لا شئ سوي موظفين المكان تعاملهم جيد

المكان مهمل وغير مجهز مكتوب ف التفاصيل انه مطل ع lake و ده مش حقيقي غير مطل تماما البول مش نضيف فيه حشرات وصغير جدا المكان مهمل وغير مجهز لاستقبال عملاء ولا يوجد به اي facilities الشاطئ الخاص بيه سيئ جدا و مش نظيف ولا مجهز

“During my stay at Le Royal Marina Alamein hotel , I had an incredible experience filled with relaxation and memorable moments. The hotel’s ambiance was welcoming, and the staff’s hospitality made me feel right at home. 🌹

The staff were amazing starting from Abdullah, Mohamed Tarik Karim haoash and the rest of the staff

The room needs updating

نظافة المكان واحترام الاستف

لا يوجد

truly outstanding. The rooms are very clean and spacious, and the service is highly professional with great attention to detail. The staff are friendly and always helpful. Breakfast is varied and of excellent quality. The location is perfect and close to everything you need. Honestly, it exceeded my expectations and I would definitely stay here again. إقامتي في الفندق كانت أكثر من رائعة. الغرف نظيفة جدًا وواسعة، والخدمة على أعلى مستوى من الاحترافية والاهتمام بالتفاصيل. الموظفين ودودين ومتعاونين دائمًا، والفطور متنوع وجودته ممتازة. موقع الفندق مميز وقريب من كل الاحتياجات. بصراحة تجربة فاقت التوقعات وأنصح به بشدة، وأكيد هكرر الإقامة فيه مرة تانية. شكرا فريق العمل 🙏 خاصه أستاذ عبدالله في الاستقبال.. وكل الي احتفل بعيد ميلادي 🎈

Nothing, it exceeded my expectations and I would definitely stay here again

The staff is very professional and helpful. Room clean Beach is very good

Everything was perfect

Good and capacious units Good staff

Breakfast should be in a resturant

Tidy, clean rooms, staff hospitality

جميع العاملين على مستوي عالي من التعامل ويتم تلبية أي طلب في الحال منذ لحظة الاستقبال وحفاوة وحسن تعامل أ/ عبد الله في الاستقبال

Comfortable and very very friendly staff

I like it at all

Excellent Stay and Great Service I had a wonderful stay at this hotel. The villa was clean and comfortable, the staff were friendly and helpful, and the service was excellent. I highly recommend this hotel and would definitely come back again. Thank you Dr.Abdullah for everything. Without you, I think many things will disappear, I highly recommend Villa 410 with a private pool,

Nothing

The location is very good, the unite is well maintained and specious! The staff is friendly, respectful and helpful!

The pool isn’t big but clean and well maintained. The price is reasonable yet could go down a bit!

مكان اكثر من رائع الاستقبال فوق الممتاز وخدمه كتير حلوه

Location Quite Polite staff

Food in breakfast of limited varieties, juice of bad quality, and water is not available for free.

Everything was great. The staff were very helpful trying to help us make the best of our stay. Having access to 2 of the most famous beaches in the north coast, then after finishing the beach time arriving ro the hotel by sunset to take a dip and a relaxing swim in the lagoon with its warm salty water and cozy ambience right from our hotel room. The pool was nice too. Breakfast served in the room. Very good quantities and variety of breakfast food. I would definitely repeat it again.

The double room was a bit small compared to the other ones in the hotel.

Staff are very nice

Water is extremely hot a at morning Bathroom should be renovated

Very good, value for money.

Staff were nice, breakfast was good with variety of options (you can order more of what you like).

Something wrong with the swimming pool, the boys, and also other boys from 4 other rooms, got rash and pealing skin in their private parts. We told the staff and they got someone to test the PH of the water, then next day happens again, and was still there on our last day. My son doesn't like swimming in the sea and prefers the pool, and it was a very bad experience for him. They should have emptied the pool early, not waiting 4 days to empty it, with 6+ kids affected

Staff attitude and professionalism

The room is small

I liked the staff specially Abdullah at the reception he was very nice and helpful Good location Excellent value for money

Everything’s

Nothing

The staff were very helpful and polite, location is good

1- The Bathrooms were verrry dirty and old and needed a lot of maintenance, bad smells. 2- The breakfast is very poor, bad food quality and portions are small. 3- Dispite it is 7 mins by car but it is not a problem, The beach looks like public beach, not well organized, no specific staff there related to the hotel to serve you.

Overall, it was a pleasant experience staying there. The staff were friendly and helpful, making check-in smooth. My 2 bed-room villa was clean and comfortable with everything I needed for a relaxing stay. The hotel's location was convenient, allowing free access to a 5-minutes drive nearby beach. The pool area was good and well-served.

The breakfast was average. Some loud music at the pool area. Wifi was interrupting.

The staff were very helpful.. the villa is clean

Beach lake many services ....with no Bathroom or shower The only bathroom was far neer the pool and was Oufl and very DIRTY The hotel where we go through to the beach is very old with no services.. ***The beach experience was bad

The Staff is very good and helpful

Swimming pool have to be more Clean

Staff very friendly and helpful

NOT well maintained. It’s abit old fashioned

Location and staff

Very clean & comfortable Staff are very welcoming & polite Very good location

Beach should be more organized