鱼乐亭
鱼乐亭, 塘西村, 511400 Guangdong, China- Park
Compare nearby stays with similar location, guest experience, amenities, and class.
Luxurious Accommodation with Spectacular Views
Renovated in December 2018, 广州星河湾酒店 offers luxurious accommodation with splendid views of the Pearl River. Guests can enjoy Wi-Fi access in public areas, making it convenient for both leisure and business travelers.
Abundant Recreational Facilities
The hotel features 2 pools, a gym, indoor and outdoor pools, tennis courts, a spa, and sauna, providing guests with ample opportunities for relaxation and recreation during their stay. Additionally, guests can enjoy table tennis facilities and benefit from the tour desk's ticketing service for exploring the local area.
Elegant Rooms and Convenient Amenities
Rooms at 广州星河湾酒店 boast floor-to-ceiling windows, wired internet, and a range of mattresses for a comfortable night's sleep. The rooms are equipped with standard amenities such as a minibar, in-room safe, and a writing desk. Guests can also make free use of local phone calls.
To experience luxury accommodation with stunning river views and a wide array of recreational facilities, book your stay at 广州星河湾酒店 now.
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 4 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
80 sqm
In-room amenities
Sleeps
Up to 4 guests
3 adults · 2 children
Beds
2 Double bed (131-150 cm wide)
Room details
55 sqm
Lake View, River View
In-room amenities
Sleeps
Up to 4 guests
3 adults · 2 children
Beds
2 Double bed (131-150 cm wide)
Room details
55 sqm
City View
In-room amenities
Sleeps
Up to 4 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
55 sqm
Lake View, River View
In-room amenities
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
55 sqm
City View
In-room amenities
Sleeps
Up to 4 guests
3 adults · 2 children
Beds
2 Double bed (131-150 cm wide)
Room details
60 sqm
River View
In-room amenities
Sleeps
Up to 4 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
80 sqm
Lake View, River View
In-room amenities
Sleeps
Up to 4 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
60 sqm
River View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Very comfortable hotel in a very quiet district of Guangzhou.
I like breakfast
wifi
The lobby and the view
Aircond
A quiet place for the family
No Halal food available
Difficult to find Halal food in the Dining room
Fantastisk overnatningssted ikke noget at sætte en finger på. Herudover også en virkelig god morgensmads buffet hvor at der var lækkert morgenmad.
Der er ikke noget som ikke var i orden alt var virkelig godt.
Fantastisk smukt overnatningssted med en god størrelse værelser, samt utrolig dejlige senge. Vi havde 2 x overnatninger i første omgang men det var så godt at vi tog flere dage efter at have udforsket Kina.
Der er ikke noget at sætte en finger på, virkelig et godt sted.
Staff very very helpful!!
Distance to city. Although it was nice and quiet area.
Breakfast was fantastic, cleaners were good, friendly staff, and great room with a view of river
Wi-Fi was terrible. Location not the best. Need more stuff that speak English.
Staff, location
Same food, less seafood and veggies options
Recreation facilities and rooms are big
Big issue with the internet connection, it's a struggle. From Dining hall suggestions to introduce the Halal food section for Muslim visitors.
The manager was amazing
Location. Room size, buffet breakfast
Nothing
Comfortable spacious very helpful staff but needs longer lounge/Bar opening
Wasn't crowded and it was cozy.
It was good overall. Supermarket nearby closed early but there is starbucks. So it's ok
Персонал отеля был очень отзывчив и готов был всегда помочь. Любые вопросы решались незамедлительно и в любое время. И пусть это не самый лучший отель 5 звезд, но и не самый худший.
Бассейн. Для посещения необходима шапочка, это не совсем удобно. Расположение лежаков у бассейна тоже неудобное, особенно, если вы с коляской. Везде лестницы.
We like breakfast it was wonderful
internet not working
Хороший отель но постоянно выбивала пробки в нашем номере
Завтраки были разнообразные , номера просторные . Принадлежности есть впе необходимые, уборка каждый день. Есть бассейн.
до метро добираться неудобно, так как приходится много обходить трассу
Отель не первой свежести, хотя все довольно было чистенько. Завтраки очень разнообразные. Есть и китайская кухня и европейская.
Очень далеко от центра.
The beautiful building and the service from the staff and the room it’s self was amazing that’s other than the hotel it’s self was absolutely beautiful
The room the hotel And the service
Staff were excellent
No entertainment
Breakfast was good here. So was dinner buffet
The distance from main area in Guangzhou
Excellent staff and service, good dinner
The breakfast could have more European options. The chef only has a small oven, so it takes a very long time to make omelets.
the breakfast was excellent
we were on the Sunday buffer that was excellent
Super clean, amazing breakfast, kind staff, kid friendly
Big Appartement ans helpful stuff ! Very good
This stay was wonderful. Everything was clean, the breakfasts were varied, and the staff were very kind and helpful.
房间很大,很舒服,早餐也很丰盛,偏广东口味
没有
El personal es un desastre atendiendo. El servicio de bar no puede ser peor.
Destaco especialmente el servicio de bar y restaurante que dan un servicio pésimo.
J’ai réservé une chambre avec petit déjeuner pour un séjour de 4 jours pour les affaires. Arrive le 3e jours pendant que je prends mon petit déjeuner le personnel me demande mon numéro de chambre que je communique comme d’habitude, à ma grande surprise ils me font comprendre que je n’ai pas droit au petit déjeuner, ce qui est faux car lors de l’enregistrement le personnel me confirme que j’ai bien petit déjeuner inclus c’était même écris sur le récapitulatif qu’elle m’a remis. Ils me font alors comprendre qu’il y a eu un problème dans la réservation et que je vais devoir régler le petit déjeuner en plus. Je leurs ai dit que ce n’était pas mon problème à moi car je n’en suis pas responsable. Sur Booking j’ai payé une chambre avec petit déjeuner et que même sur le récapitulatif qu’ils m’ont communiqué c’est écris par leurs propres personnels. Ils ne veulent pas entendre et me fait clairement comprendre que c’était un beug. Je trouve ça vraiment grave, car si j’étais quelqu’un qui me laissais faire ils m’auraient fait payé une deuxième fois malgré les preuves.
Les mensonges
Fantastic hotel with great features. Good breakfast. Very luxurious.
Bad smell in the whole floor and in our room. Smells like someone has been smoking in the rooms for a while.
Завтрак, красивый холл, бассейн, удобная кровать, трансфер до выставки, вид из окна!
номера старые, плесень, запах канализации из кондиционера, расположение очень далеко от всего, в шаговой доступности негде обедать и ужинать кроме ресторана отеля, до ближайшего кафе нужно ехать далеко. И вообще все далеко. В последний день мы не попадали на завтрак, из-за раннего отъезда, попросили ланч боксы с собой, сказали что не могут этого предоставить(((. КОМАРЫЫЫЫЫЫЫ ужас, за такие деньги ну положите вы приборчик от комаров какой-нибудь в номере!!!!! Самое главное депозит не платите картой, лучше наличными, так как нам не вернули его до сих пор!!!! К ВНИМАНИЮ СОТРУДНИКАМ ОТЕЛЯ И БУКИНГА!!!!!
Le confort
J’ai tout aimé
Superb experience and facility. Good breakfast.
Nicholas the manager here is amazing and super helpful. He is the foundation of this property and I hope he is valued as such. He is very friendly and super helpful take ships time to assist and does it with such detail and persistence
Все, реккомендую
Moltissimo la posizione, molto comodo per la fiera. Personale gentile e disponibile. Bello passeggiare la sera lungo il fiume. Quartiere elegante.
Nulla. Inglese sconosciuto. Ma ovviato coi traduttori.
Персонал, атмосфера,середовище, сервіс ,комфорт. Все на найвищому рівні.
Москалі
Swimming pool available for kids and very close to panyu central by taxi
The kids were told by the staff that they must have a swimming hat before entering the pool, after we bought them the hat and went back to the pool and found that other people were inside the pool without a swimming hat! We were very disappointed by this experience. Also there were mosquitoes inside the hotel room
O quarto é a cama
Serviço de Buffet, demasiado asiático…
poderia variar o cardápio todos os dias
o cheiro na recepção do hotel.. cheiro de café.. nao sei dizer ao certo.... ter que colocar touca para entrar na piscina é horrivel.
Отель действительно большой
Heel mooi hotel
Dat je er in de morgen geen coffee kon krijgen en er weinig eet gelegenheid was. Tevens moest ik een hoge borg betalen ondanks dat ik alles al met mijn creditcard had betaald
El Desayuno fue muy bueno
The staff amazing very helpful very accommodating. Always happy to help.
I loved everything I will continue to go back there very clean. Has everything we needed
Location in relation to the Canton fair. That was the only thing I liked very much. All the rest does not correspond to a lux hotel as the hotel posions itself
Almost no one spoke English at the reception Breakfast was not very substantial. Mostly chinese food was offered.
The buffet and attention service
The buffet was the same every day they should mix the food and make new dishes for some days and in my room the last reservations there was mosquitos in my room they should do fumigation time to time for insects
Завтрак, красивый холл, бесплатный шатл на выставку, бассейн.
Старые номера, требуют ремонта и инновации, плесень в ванной, запах из кондиционера невозможный, пахнет канализацией, мы выезжали рано утром и нам отказали в Ланчбоксе, хотя завтрак был оплачен. Комарыыыыыы, это кошмар. Могли бы в номерах положить какие то средства. Далеко от всех достопримечательностей. Рядом с отелем нет кафе, один маленький магазин, но там только перекус. В бассейне заставили купить шапочку, без нее не пускали. Но вишенка на торте - взяли депозит через алипей, и не вернули. Прошу разобраться сотрудникам отеля и сотрудникам букинга с этой ситуацией. Совет всем, отдавайте депозит наличными.
Fantastic hotel with great facilities.
The room smelled smoke.
Excellent property. I would stay again. It is very opulent with marble, or a marble look, in most places. Good value when converting from nzd. Large rooms and I've never seen so many breakfast options!! There is a Starbucks nearby.
Overpriced buffet restaurant. The massage spa is expensive. There are few English speaking staff.
The service and facilities
The breakfast and the distance from canton fairy
Rooms are super Big and comfortable. when the house keeping team realized that I drink all water next day they added extra bottles, I love those small details. the food at the restaurant was fantastic.
Chambres très spacieuses et surclassement gratuit.
Manque machine a café dans les chambres.
It is in grand scale
Die Lage war okay. Das Personal nett. Allerdings ist das Personal noch nicht Professionell.
Alles okay.
Location is good for the fair.
Not all personnel speak english
No restaurant
1. Great buffet breakfast with wide variety of Western and Asian choices incl. fresh noodle station 2. Tasty food at onsite chinese restaurant - both yum cha lunch and dinner was fantastic 3. Rooms were massive and clean 4. English was not widely spoken by staff but they made effective use of translation apps and were very helpful. Very responsive to any query / request..
1. Onsite spa - massage was ok but pricey, better value elsewhere 2. Location a little far from main shopping / dining / metro, but close to chimelong. Need to take DiDi (Chinese Uber) everywhere. 3. Swimming in pools - Rule was that swim caps must be worn by all who enter pools (incl. children). They charged ~75 yuan for a swim cap 😳, very expensive. We didn’t end up swimming due to this. Bring a swim cap if you intend to use the pools.
Gyönyörű, hatalmas, kényelmes. Udvarias, segítőkész személyzet.
직원들도 너무 친절하고 객실도 넓고 안좋은게 한개도 없었던 호텔 입니다 강추하고 다음에도 또 올것 같아요
The toilet got clogged
No English tv programme like bbc news
Breakfast has a variety. The room is comfortable and overlooks the river (nice view)
If you want dinner other than the hotel restaurant, you need to order taxi.
The rooms and facilities
객실 청결도 좋음 / 조식 실제 먹을 수 있는 종류가 여러가지 여서 좋음, 맛남 / 조용함 / 침대 사이즈 커서 좋음 / 욕실도 생각보다 엄청 넓어서 좋음 / 객실 천장이 높아서 쾌적함 / 게스트 화장실이 별도로 1개 더 있어서 좋았음 / 욕조 넓어서 좋음 / 피트니스&수영장 시설 좋음
체크인 시간이 pm 15:00 시작인데 객실 청소가 확인이 안된다고 1시간을 기다리라는 어이없는 답변을 들음. 그래서 직원과 한참을 실랑이 하다가 메니저가 직접 객실 확인하고 오더니 바로 체크인 해줌. 이게 pm 15:30. 대화가 잘 안되는 직원(중국어만 함, 영어로 간신히 소통함)과 30분을 대화함... 이미 지침... 이런 점이 좀 불편했네요.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.15/10Several reviews mention issues with cleanliness and musty odors.
Service
9.65/10Multiple reviews highlight the generous and friendly service.
Location
8.15/10Location described as remote and far from main attractions.
Room Quality
9.65/10Rooms are described as very nice and luxurious.
Amenities
9.15/10Amenities generally mentioned positively, despite some service issues.
Value for Money
9.15/10Attractive pricing mentioned by several reviewers.
Food and Beverage
8.15/10Food quality is average according to some reviews, with limited options.
Overall Experience
9.15/10Overall experience described positively by most guests.