Poinciana Apartments - Holiday Rental

The location, cleanliness and comfortability of the place.

The living rooms had no air conditioning neither a fan in the living rooms to help combat the heat. The air conditioners in the rooms is not strong enough to provide enough coolness in the living rooms.

Cleanest apt rental I have stayed in. Host always responded quickly, was so pleasant and eager to share information. Almost every amenity you need was available here. Water was hot and a/c was cold. Great stay overall.

Fantastic welcome and wonderful helpful and kind manager. Clean and comfortable. Would come again without hesitation.

This property is spacious and comfortable.

The night was a bit chilly and there were no blankets.

Lovely bedroom with all the things you could need.

It is a bit residential, but Ms Kim is absolutely amazing and is so hospitable! She drove me to the grocery store since it was so far a walk!

The owner/ hostess Kim is a phenomenal lady. She is very kind and accommodating.

Es amplia muy cómoda y limpia. La propietaria excepcional, su trato es muy amigable e intenta solucionar cualquier situación. Sumámente hospitalaria.

La ubicación, ya que todas las calles de la ciudad están destruidas y es casi imposible circular en auto. El alojamiento está cerca del aeropuerto pero alejado de los lugares de atracción.

What a superb vacation rental! This apartment surpassed my expectations. I appreciated how accommodating the host was! Everything inside was clean, functional and well organized. This rental also is located in a valley so I got wonderful breezes through the screen windows at night, so I didn't need the A/C :) Just my preference. I loved the safe location and privacy! I would highly recommend booking with this rental company! Gratitude!

Ms.Kim was very informative and kind.

This had nothing to do with the place but the roads in Antigua are bad. In entire stay and drove around the island there was maybe only 2 completely smooth roads that we drove on.

It was very quiet and clean.

Very spacious. Clean. Very helpful staff. The bed was comfortable. Pillows were good

Nothing i think of

The apartment was spacious, clean and bright, the host Kim was friendly, warm and very inviting.

There was no local stores near by, it can look a little remote especially at night.

Everything was amazing. The space, the cleanliness, the amenities and the quick response from the people in charge. The location was great.

很好的房东，我们到的时候天已经黑了，房东奶奶开车带我们去餐厅。房间很舒服，有锅和微波炉这些，可以做吃的。

WIFI信号不是太好，当然我们不介意，我们有网络

I loved everything about this rental !! And what made my stay even better was the host Kim. She was lovely and made sure that I was set to have a smooth stay. What got me most was how big and spacious inside the apartment was which is a plus for me. DEFINITELY WILL BE BOOKING AGAIN.

No bad comment…the place is beautiful.

Booking was very easy and Kim was amazing to work with.

The location!!! Wasn't close to anything.

Rent och stort med allt du behöver.

The owner is the best.

I needed to stay somewhere close to the airport, this was an excellent choice. Apartment is very spacious, shower has hot water, wifi works well, and it was clean. Ms Kim was very helpful and kind!

Sehr freundliche Betreuung, sehr sauber! Nähe zum Flughafen ideal

Lage ist für einen längeren Aufenthalt ohne Auto nicht so günstig . Das Nahe Kieswerk ist etwas laut.

The place was clean and quite.

We had some issues with the type of accommodations booked and what we were told when we reached there. We booked for Two adults and a 8 year old and was told we have to pay additional for the 8 year old. That left a bad taste with me cause our search did state this and we booked the optionto suit. Anyway we where given the option we originally booked which included two bed room which was good after that. Not sure what the first option was about. But will not book there again. Did not like the attempted dishonesty. Location not that great.

The hostess was super friendly and took us to the Epicurian which is a large grocery with all kinds of premade food. The rooms were clean and the air conditioning worked great! We took 2 rooms and they were right next to each other. We also parked right in front of our rooms,

The apartments was a little difficult to find using google which led us to roads that are not connected. Otherwise, once we were there, the host showed us the way around and also made recommendations for us for places to visit.

Large

Tv was broken. Booked 2 beds but there was only 1. No extras not even a drying rak or soap for dishes. No blankets or extra bedding. Was difficult to cook. I do not recommend.

Hostess is an amazing lady with New York impeccable English and super positive attitude to life. You will no doubt enjoy communicating with her! You will get all the attention you need and all demands will be taken care of. Then rooms are super spacious and ceilings are high. Accommodations are not super new, but definitely have a good maintenance. We were staying already second time and didn't have any technical issues with any equipment.

Only tiny shelf for toiletries in a huge bathroom.

They lady that does the reception doesn't know how to treat customers, she doesn't k ow how to speak to customers her attitude was stinks

No, breakfast per se but, tea and coffee were offered. There were stove, refrigerator and microwave to make my own meals which I utilized.i also utilized the Laundry. The location was a bit far from where I had to conduct my business but, I liked the quite neighborhood compared to other places I previously stayed.

Noise of the running water in the back. The maintenance guy cutting the grass at 6 woke me up one morning. I know it’s a work in progress but, completion of the parking area would be the icing on the cake with making this Airbnb perfect.

Checkout is 11. Why is Kim calling my phone prior to 11 AM to inform me she’s coming up to check the room? Excuse me. Please put that you expect checkout before 11! Then pretending to mop and make noise outside the door. Ma’am!! I didn’t want to stay a minute after 11. I was packed and ready. Never again!!! Go to hell man.

The apartment was very clean and spacious, with all the necessities available. The host was very nice and helpful. The location was excellent since it took us just around 10 minutes to and from the airport. I would definitely stay there again.

I loved everything

Close proximity to the airport so good for a short stay if you have a connecting flight Kim( the host ) was very accommodating and made my stay very comfortable Large spacious one bedroom apartment with fully equipped kitchen Plenty of natural light

Bathroom window needs blinds for more privacy

The best impression made communication with the host! Kim is just a hospitality star! All requests were accepted and taking care of with her unique fun approach. All the rooms are enormously spacious, new (as of May 2025), well air-conditioned. Place around is pretty green and generally quiet with some exceptions.

The only complaint about facilities concerns bathroom. Those are small details: - there is no proper shelf for toiletries, - towel hangers and curtain hanger were not fixed properly and falling down. Noise. 1) From a bedroom side during the day there was pretty loud noise from some factory plant. 2) Then early morning (7 to 9) somebody cleaned their cars with pressure washer right in front of the hotel. Don't know how often that happens. 3) Taxi drivers parking in front of the hotel can stay there for half an hour with music turned on at the volume of disco club.

Huge storm had engulfed Antigua so the roads turned to rivers. It was a difficult night so a huge help to find this place

We were well looked after

Everything is spot on the host Kim makes u feel welcome and is always there to help

The property was amazing. I like the spacious rooms and the lovely host

My only issue was that the kitchen is not fully equipped.

The host was a very lovely lady. She was accomadating with regards to our needs of checking in and checking out . The apartment was very spacious and exactly what I needed when travelling with kids. The location was perfect and the area very quiet. The host was available to assist with queries and navigation around the Island. Lovely Lovely accommodation !!!

There was nothing I didn't like it was the perfect accommodation. No faults.

The property was close to the airport and perfect for my family.

No issues with the property.

I absolutely loved the location of the apartment—it's just a short walk to the beach, and there are plenty of restaurants and shops nearby. The apartment itself was spacious, bright, and beautifully decorated. It felt like a home away from home, with all the amenities I needed, including a fully stocked kitchen, comfortable furniture, and a large balcony that provided stunning views. The bed was incredibly comfortable, ensuring a great night’s sleep every night. I also appreciated the cleanliness of the place—it was spotless upon arrival, and the staff were friendly and accommodating. The check-in process was smooth and hassle-free, which made everything even more enjoyable. Overall, it was a relaxing and pleasant stay, and I would definitely recommend it to others!

While the apartment was generally comfortable, I encountered a few issues during my stay. The Wi-Fi connection was inconsistent, and it was frustrating when trying to stream or work. The air conditioning unit in the living room was quite noisy, which made it hard to relax in the evenings. Additionally, the parking situation was a bit inconvenient—there were limited spaces available, and I had to park quite far from the apartment on several occasions. I also noticed that the shower pressure wasn’t as strong as expected, which made it a bit less enjoyable. Lastly, there was some construction noise nearby during the day, which could be disruptive for those looking for a quieter stay.

Very large apartments, with large beds, great aircon in bedrooms, very clean and tidy, our host was very attentive, kind and helpful.

Could do with tea towels for drying up.

Clean, quiet n staff very nice n helpful.

WiFi kept cutting out.

Rooms were extremely comfortable. Best value for money in Antigua, only $12 in a taxi from the airport, so great for an overnight connection. Host is extremely lovely too.

It was supreme and comfortable.

N/A

The apartment was spacious, clean, and modern with a home feel. It is keenly located close to the airport and the city. There are many local street food spots as well as the usual fast food joints within a 10-minute radius. However, a vehicle is definitely required to be able to move around at your convenience. I was accommodated with both an early check-in and late check-out which i was extremely grateful for. The GM is very welcoming and understanding. Would 100% recommend.

Comfortable and clean

Did not have a problem

Host was excellent 👌 and the room was perfect for the night.

Not much to complain about only stayed 1 night. Perfect location for a stop over as its 10mins away from the airport

Close proximity to the airport. The rooms were spacious and clean, the area was quiet. Free WiFi service. They offered a laundry service and the staff were very friendly and helpful

Didn’t find anything negative about the property

It was near to the airport

The property is super spacious, very modern, clean and comfortable. It is also near to the airport.

The only downside is that the property is a bit further in from the main road. So you would need to get a taxi or hire a car to get around and to get food.

We only stayed one day but Ms Kim (the host) was really kind. We had no food etc so she drove us to the supermarket. I Reccomend this place and would definitely stay again for longer.

Very friendly service, clean and spacious, good value for money.

The location is not near anything (which we knew to be fair), so if you book this apartment, book a car rental as well.

Kim was amazing we needed last minute accommodation and she really came through for us and couldn't have been more delightful can't rate highly enough and will 100% be staying again when we are in rhe area 😀

We were only there one night, and it was a good choice for use during transit as we had an early flight, it is a 10 min drive to the airport. The apartment was spotlessly clean. Bed and pillows very comfortable. Our arrival flight was delayed but we received a warm welcome, even though we were late. Our apartment was huge. We had access to Netflix. The bottles of water provided were appreciated.

Very minor things that would have been useful were scissors in the kitchen, instructions how to light the hob and I couldn't find a hairdryer in the apartment. All small stuff. I wouldn't stay for a vacation, but I'd definitely use again when transiting between islands.

Kim is a great host and shared directions for the cab driver as soon as the booking was make

The environment of the space and staff

You do need a car because you are a 25 minute walk away from the main street.

Kim was great. She went out of her way to make sure we had everything we needed. Our plane got in late missing our connecting flight. So we had to last minute book a room. The price was great and close to the airport. Thanks again, Kim, for your hospitality.

N/A

The hostess was great and accomodating. The property was clean and beautiful and has everything you can need.

The areas has mosquitoes so doors must be kept closed. And its a bit busy/loud near the street.

Kim you are awesome. Excellent customer service

Just the Wi-Fi could be a little stronger for the area I was in but it still worked

I loved the staff! Very helpful in every area and aspect!

Everything was great!

The host, Kim, was excellent. She ensure that everything was in place and she even volunteered to drive me to the store to purchase necessities. Poinciana will be my temporary residence, once I am in Antigua. I highly recommend the property and the host is even nicer.

It is away from major supermarkets, but no problem, the Kim will ensure you get what you want.

Love how clean and comfortable it was! Thank you for an easy check in and check out process!

It was amazingly, new facilities, aircon, large kitchen and dining/living.

Loved everything

The host Kim was very friendly welcoming and helpful, I asked her if there was any shops near by and she kindly drove me to the supermarket! The apartment looks new and all the insides are comfortable and working!

Just under 10 minutes from the airport.

Nothing comes to mind.