Ha Trang Voronezh Hotel and Apartment

Only the location

Nha Trang hotel: the receptionist unattended , no security man, anyone can do malicious act , feel unsafe, in 6 nights of my stay, I saw few new receptionist every day for only an hour or two, then they disappear, leaving the reception unattended, room 501 the shower pressure is low, and the water takes 6 or 7 minutes to get warm, poor drainage leads to standing water on the floor that is very slippery. The wifi is weak, soundproof doesn't exist, you hear everything outside the room and also the upstairs ones, the facilities the hotel displays doesn't exist like: safty deposit box, toiletries, and drying rack. Very weird , if you want water, the guest must go to the reception to have a bottle filled with filtered tap water. Any coffee or water in the room are charged, I booked 6 nights, when I found these horrible things, I did ask for a refund, they asked me to change the date for one night, then they fixed little things in the room and asked me to stay, so I stayed the 5 nights that Booking.com do not know about, in this way, no commission for Booking.com.

性价比不错，价格比较实惠，位置也挺好，逛商场购物方便，步行到沙滩5分钟。

我们烹饪额外收取了水电费，那个小灶台做饭有点不方便，因为没有油烟机，如果想要要烹饪的朋友，不建议选这里。其次，每次打扫卫生不彻底，有些地方没清理干净，只是简单打扫了下。

Не смотря на то что отель находится в центре было довольно тихо!

Единственное что не понравилось это наличие насекомых, но персонал предоставил средства чтобы от них избавляться по мере их нашествия.

The room was large enough, which was important for us

It was tricky to check out bc the receptionist had to check all the items in the fridge before letting my roommate go, and he was being late already

Расположение великолепное, для Нячанга в меру тихий район. Из окна красивый вид на море. Наличие балкона это плюс. У нас был 5й этаж и номер 501 (в нем был чайник, маленький холодильник, кондиционер и телевизор), а вот в номере 503 балкона вообще не было. Часто наблюдали как постояльцы с этого номера бегали на 7й этаж, чтобы вывесить на просушку свои полотенца. Из всех 3х номеров на 5м этаже для остановки на пару недель лучшим был номер 502 за счет небольшой кухоньки, средних размеров холодильника и площади побольше, чем у нас, но и цена соответственно выше. На 7м этаже есть отдельная зона для отдыха (по вечерам там довольно мило) и помещение со стиральными машинами. Отель компактный - именно такой и искали. Гипермаркет Lotte Mart в шаговой доступности и это здорово - обеды на фудкорте обеспечены, выпечка разная, кулинария, пицца, суши и т.д. Цены достаточно дешевые по сравнению с другими супермаркетами. Пляж в 5 мин ходьбы и это не самая загруженная часть пляжа, а если отклониться в сторону Института Пастера вообще людей почти нет (возле Лотоса яблоку упасть негде). Далековато от центральных мест развлечений, но для нас это был плюс. В отеле в меру тихо и комфортные номера, хоть и не супер современные. Второй бы раз снова выбрала этот отель, не смотря на ряд минусов. Завтраки не входят, но сразу же направо и налево от входа в отель можно купить кофе и вкусную вьетнамскую street food (напр., бон ми). Каждый день на ресепшене были выставлены стеклянные бутылки (0,5 л) с питьевой водой. Приятная улыбчивая хозяйка, которая знает русский язык - иногда это спасало...

Уборка только по вывешенной табличке, но уборка не всегда включала мытье полов. Балкон так ни разу и не помыли. Смена полотенец при уборке постоянно, а вот со сменой постельного белья сложнее, мы так и не поняли почему... Надо было ходить и просить отдельно. В итоге за 19 ночей пребывания только 1 раз сменили. В номере были маленькие муравьи - хорошо брала средство борьбы с ними с собой, однако все равно было неприятно, так как не оставишь ничего на столе и не дай бог капнешь соком с фруктов на пол.

ที่นอน ผ้าห่ม หมอนนุ่ม นอนสบาย ห้องสะอาด กว้างใหญ่ มี 2 ห้องนอนใน 1 ห้อง พนักงานใส่ใจดีและช่วยแก้ปัญหา

ไดเป่าผมเล็กไป ไม่มีราวตากผ้าและเก้าอี้ที่ระเบียง ห้องไม่เก็บเสียง ข้างห้องของฉันทำเสียงดังตลอดคืน วิวธรรมดา ภูเขาและทะเลโดนตึกบัง แต่ดาดฟ้าวิวดี

This is the best place we stayed for whole our journey

I really enjoyed my stay at this hotel. The receptionist was extremely professional, spoke excellent English, and was incredibly kind and friendly. She made me feel very welcome from the moment I arrived. The room was clean, comfortable, and well maintained. I also want to mention how professionally a small issue was handled. Rather than focusing on the problem itself, I was impressed by how quickly, calmly, and efficiently the staff resolved it. Their excellent customer service and genuine care made all the difference. I would definitely stay here again and highly recommend this hotel.

vị trí khách sạn cụng gần biển, ngay mặt tiền đường. Phòng cho 2 người lớn, 1 em bé rộng rãi, nhất là phòng tắm rộng, tuy ko có bồn nhưng rộng nên tắm cho bé cung dễ dàng. mình đặt phòng có ban công nên thoáng mát nhưng mà ko nhìn thấy biển nha, do bị mấy toàn nhà trước che roy, chỉ thấy ít ít thoy. Trang thiết bị trong phòng đầy đủ đối với ks 3*. Các bạn nhân viên cũng thân thiện, hỗ trợ nhanh khi có vấn đề. Giá rẻ nhưng nhìn chung chất lượng cũng ok, tạm được

gia đình mình đặt 4 phòng ở 4 tầng khác nhau do muốn có view ban công, duy chỉ có phòng 301 ở tầng 3 là bị trục trặc đủ thứ như bị hư máy lạnh, phòng thì ko có tủ lạnh nữa. Đặt 4 phòng mà 3 phòng có, 1 phòng ko tủ lạnh. Nước uống đáng lẽ phải chuẩn bị trước trong phòng và nên chú thích cái nào free, mặc dù khi checkin thì bạn lễ tân có nói là nước trong phòng tính tiền, nước free thì o dưới lễ tân. nên muốn uống thì phải xuống dưới lễ tân lấy chứ ko có sẵn trong phòng nhưng mình thấy ks nên chuẩn bị trước trong phòng cho khách chứ nhiều khách ko để ý hoặc ko hiểu thì cứ uống nước de sẵn nhug có tính phí trong phòng. Có thể đó là 1 kiểu kinh doanh nhưng khi hiểu rõ thì ko thích điều này cho lắm. Wifi thì có cũng như không ah, ko dùng dc đâu

Местоположение

Тишина, чистота, быстрая обратная связь, хорошие кондиционеры. Уборка по запросу - это очень удобно. Я в восторге от пребывания в отеле. Номер полностью соответствует фото.

Такого нет

Great location for sightseeing. Near the beach & other tourist areas. Walkable to the night market. The roof has a nice view of the water. Staff super helpful

Отличное месторасположение, 1 квартал до моря. Вода бесплатно на рецепции в стеклянных бутылках. Рядом много магазинов, кафе. Уютный маленький отель.

У нас был 2 комнатный номер. В одной комнате не было зеркала, но был шкаф. В другой наоборот)). Нет полноценной кухонной зоны. Нет приборов, тарелок, стаканов, сковородки и т.д. Плохо регулировалась температура воды в душе. И много других мелочей, которые создают настоящий комфорт.

Отличный район и сотрудники на ресепшене, все необходимое есть в пешей доступности. По просьбе дали плитку для готовки, кастрюлю и сковороду

Комплектация кухни оставляет желать лучшего, холодильник совсем не о чем...такое жилье для семей с детьми подойдет на короткий срок

all great!

The room was comfortable and clean. The water pressure was weak, but there was hot water. There is no soundproofing at all.

There are several people working at the reception. The young women were very friendly, but the man was incompetent — it took him a long time to find my booking confirmation, and he couldn't explain what the problem was. The situation was eventually resolved, but it was quite stressful.

Friendliness of the staff, the beds were comfortable and the hotel was only 3 blocks away from the beach.

The shower water pressure was very low, and takes a long time to get to desired temperature every time we utilized it.

Месторасположение и сотрудники на ресепшене

Не меняли постельное белье и полотенца, не ложили салфетки , были муравьи

Great location close to the beach, friendly receptionists, and a nice rooftop sitting area with an ocean view

They canceled my booking at last minute

Была небольшая проблема с холодильником (вилка не подходила к розетке). В итоге вместо переходника мне просто поменяли холодильник 😀 На 7 этаже есть терраса с видом на море, очень удобно было там работать в дневное время.

Wifi конечно мертвый, для удаленной работы с видео звонками точно не подходит, местная сим карта помогла.

The staff were friendly, and courteous. The room was clean, and the mattress comfortable

Water pressure for the shower was very low, and warm temperature took over 8 minutes to obtain.

Very clean large room. Central location. Quite area not far from the beach. Walkable to the busier areas. Helpful staff. Great view from rooftop.

Отличная локация, близко от моря. Отличное место на короткий срок.

Sạch sẽ, phù hợp ở gia đình

Everything in general was good

There is no option to block the sun light through the windows, there weren’t curtains thick enough to close. The only payment way is by CASH. And there is no division for the shower in the bathroom.

Sạch sẽ, tiện nghi đầy đủ.

Nơi đậu xe tự đóng mở khi ra vào rất bất tiện!

Très bon emplacement et personnel très gentil

Un peu bruyant

Расположение ,цена

Муравьи ,холодильник не морозил, жесткая кровать

Rien

Le personnel de l’accueil ne parle pas un mot d’anglais un calvaire pour se faire comprendre même avec un traducteur, le ménage n’est pas passé, lit extrêmement dur 2 personnes - 2 lits mais un seul de fait La douche est au dessus des toilettes on inonde tout pour se laver…

房務清潔需加強（衛生紙不足、未打掃、冰箱故障）

My room had obvious water damage, so it smelled unpleasant. It was dirty, not just the floor, but also the towels and bed linens. It appeared someone had smoked in the room previously; due to the inadequate cleaning, ash could be found scattered throughout. The towels were also old and practically falling apart. When I asked to change rooms, this was refused, as "all rooms were booked". However, rooms were still advertised online.

The hotel has great potencial but unfortunately it is not up to par yet. We arrived on the 27/01 at around 2pm. Receptionist (female) was not welcoming at all and could barely speak English. Besides that she didn’t even know we had a reservation. It took her a moment to figure it out. We booked a deluxe room with balcony on the 3rd floor with sea view and we were assigned room number 301. Room had barely no sea view! And I booked for this specific reason. There was also no fridge in the room and no complementary water either. Shower was nice but the whole bathroom was wet after showering. After checking-in we received a message saying the room door was broken and we had to take another room that would cost us 350.000.000 VND but we had already paid 450.000.000 VND at check-in. The price on Booking was 430.000.000 VND by the way. After talking to another receptionist who talked to her manager, she confirmed the room was 430k VND and gave me back 20k. She also said that the room booked is the one we were assigned even though there was no sea view. We wanted to stay another night but after all this, we decided to change hotels. At the check-out, the same receptionist at the check-in, didn’t even greet us or said good morning. No expression at all. Working in hospitality I was baffled by her behavior. I wouldn’t recommend this hotel even though it looks good on the pictures.

Очень понравился номер, большой.Было всё чисто.Предоставляют чай, кофе, вода на ресепшене.Девушка на ресепшене помогла заказать такси.

Душ рядом с унитазом, всё в воде, после принятия душа, надо какую-то тряпку оставлять, чтобы вытирать пол, иначе в туалет не зайдешь

Good accommodations, great location to knockabout Nha Trang. Very good value for a big beach city. I would recommend and would come back.

Can’t think of anything.

It was so clean! The balcony had a great view and the light into the apartment in the morning was so nice. The room was very functional, had enough functional storage and enough seating for 2 people. The bed and pillows were comfy too. Prices for the minibar were available in the room. The staff were really lovely and friendly. The location is probably the best thing about this hotel. So close to the beach and in an area surrounded by so much local delicious food. This hotel made us really love Nha Trang, so different compared to the central tourist area.

Everything was great.

gần biển

phòng chật, không dọn phòng

Отличный отель. Очень внимательные девочки на ресепшен. Я жила в 501 номере, на 5-м этаже. Великолепный вид с балкона на море! В номере огромная, очень удобная кровать, чайник, холодильник, два кресла и столик, большой шкаф (вешалки есть), тапочки. Отличное расположение отеля. До моря метров 100, вокруг куча кафешек и маркетов, 3 аптеки. Для любителей шоппинга рядом несколько огромных торговых центров. Если буду приезжать опять в Нячанг, то только в этот отель. Уборка в номере, только когда попросишь.

Нет бальзама для волос.

Salted coffee! Friendly, welcoming, clean, location.

The best part was a pleasant communication with employees of the hotel who were present and helpful

Everything was great

Large and comfortable bedding, quite clean, good location. Sea view.

There are no seals in the doors of the rooms, so if you are unlucky enough to have noisy neighbors or an elevator nearby - you will suffer.

Reception staff very professional and spoke good English. On arrival I was upgraded to a better room as one was available at no extra cost. The hotel is close to the beach and local bars and restaurants. A big plus for me was that the hotel is approx 300meters away from the airport bus depot. Towels,soap and shampoo with toothbrush and toothpaste. Hot shower. Good ac. Large TV. Kettle and coffee. Good WiFi. Lift to all floors. For the price I paid I was more than happy.

Nothing that ruined my stay.

All great! Receptionist was so nice, she offered to upgrade the larger room and supported us early check in. Room is new and cleaned with full facilities. The hotel is near the beach and Gold Coast shopping mall.

None

Big comfortable king bed. Large smart TV. Hot shower. A decent size fridge with freezer, lounge area. Next to huge shopping mall. Wonderful staff. This is my 3rd stay here and I'll be back

Excellent location of the hotel, cozy and clean rooms, helpful staff and the owner of the hotel. One of the best options for accommodation in Nha Trang, the hotel is on the second line from the sea, in the hotel you can also order drinks, rent a bike.

The rooms are modern and very clean, the location is perfect for shopping and dining out, the rooftop is excellent to have a good view of the sea and the city. The mother and her blessed daughter are welcoming and doing their best to make our stay very comfortable. Actually I recommend this hotel to anyone who wants a luxurious and relaxing stay. Definitely, I will come back in November and stay in this hotel.

Everything is perfect. 👌

The staff were warm and very welcoming. The room was great value and spotlessly clean. The roof top terrace had a great sea view and fab for chilling. Very close to sea front- next street down. Would definitely recommend.

Nothing

The staff was very polite and nice, as everywhere in Vietnam. There is a nice terrace.

It looks way better in the picture, but that is true for most places

-

No minibar as stated.

Great location next to a mall and supermarket and very short walk from the beach. Clean, quiet, furniture in good condition, comfy bed. Nice view from the rooftop space.

This was my second stay at the hotel. Trang and the staff are so lovely and welcoming again. I'll definitely be back for a 3rd stay. I really like the location close to beach and huge shopping mall

It was clean

The second floor room faced a huge circuit box. I think you need to upgrade to their 4th tier before you’d enjoy this location. It’s very basic and Nha Trang is so competitive.

It was quiet and cosy.

There was no refrigerator in the room that I'm sure it said there was on booking.com. And it was a fair walk to the centre.

Staff is friendly and helpful. Room is supper clean. Location is very convenient to go the beach and has lot of restaurants nearby.

Lovely friendly staff. Really good sized room with big comfy bed and little kitchen. Fridge stays cool even when you remove room card. Great Banh Mi right next door. Close to beach and next door to huge Lotte mart and Gold Coast mall and cinema.

It was all good

The staff is so friendly and helpful

The hotel is managed by a young energetic team with a passion for work and service. Twice we slept through breakfast and twice they brought it to our room. I hope that your enthusiasm for the service lasts for a long time

No complains

Great view

The rooms are really spacious, with plenty of counter and storage space. The hotel has a cafe on the ground floor and they will bring drinks up to you on the top floor, which is a balcony overlooking the sea! The young ladies who run the place are hard working, funny and very kind, they helped us book bus tickets and sorted out a shuttle to get us to the station. They were so smart, helpful and competent and made us feel right at home. They also helped us to have an early checkin, and it was early, we turned up at 5AM and they cleared and found us a room with no problem. The ladies asked us what we wanted for breakfast in the morning and made us some lovely waffles with fruit and coffee! Overall, this place was definitely worth it, i’d love to have stayed longer to enjoy the beach a little longer.