新泰公園
新泰公園, Zhubei City, Hsinchu County, Taiwan- Park
English
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About this hotel
Luxurious Amenities
Experience ultimate relaxation in our rooms equipped with a massage chair and spa bath. Enjoy modern comforts like a flat-screen TV, electric kettle, and free Wi-Fi access.
Convenient Location
Located just a 3-minute walk from Zhubei Train Station, our hotel offers easy access to nearby attractions like Leofoo Village Theme Park and Hsinchu Industrial Park.
Exceptional Service
Our 24-hour front desk is always ready to assist with luggage storage, laundry services, and bicycle rentals. Enjoy complimentary private parking and self-service laundry facilities during your stay.
Book your stay at The Cloud Hotel now for a memorable and convenient experience!
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Important Information
Please inform The Cloud Hotel before 17:00 (local time) if you are arriving after 18:00. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Stay Details
Check-in from
05:00 PM
Check-out by
11:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Airport shuttle
Fax/photocopying
Tour desk
Facilities for disabled guests
Dry cleaning
Non-smoking throughout
Daily housekeeping
Designated smoking area
Accessible parking
Airport shuttle (additional charge)
Shared lounge/TV area
Parking garage
Wheelchair accessible
Lockers
Toilet with grab rails
Lower bathroom sink
Higher level toilet
Emergency cord in bathroom
Airport drop off
Airport pick up
Visual aids: Braille
Auditory guidance
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Face masks for guests available
Security alarm
Thermometers for guests provided by property
Walking tours
Breakfast takeaway containers
Key card access
Room Types
Business Twin Room
Up to 2 guests23 sqm2 Twin bed (90-130 cm wide)
The modern air-conditioned rooms feature a flat-screen TV with cable channels, an electric kettle and free bottled water. The private bathroom comes with shower and free toiletries.
Rooms are fitted with 2 single beds and come with a water dispenser.
Please notify the property if you require 2 single bed or a combined bed when you book.
Sleeps
Up to 2 guests
2 adults
Beds
2 Twin bed (90-130 cm wide)
Room details
23 sqm
In-room amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryerRefrigeratorDeskToiletPrivate bathroomSlippersSatellite channelsSofaElectric kettleWardrobe or closetBidet
Family Room with Bath
Up to 5 guests40 sqm2 Queen bed (151-180 cm wide)
Offering free toiletries, this family room includes a private bathroom with a bath, a bidet and a hairdryer. The air-conditioned family room offers a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 2 beds.
Sleeps
Up to 5 guests
4 adults · 2 children
Beds
2 Queen bed (151-180 cm wide)
Room details
40 sqm
City View
In-room amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRefrigeratorToiletPrivate bathroomSlippersSatellite channelsSofaElectric kettleWardrobe or closetBidetLinenUpper floors accessible by elevator
Classic Room
Up to 3 guests23 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
23 sqm
City View
In-room amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryerRefrigeratorDeskToiletPrivate bathroomSlippersSatellite channelsSofaElectric kettleWardrobe or closetBidet
Superior Quadruple Room
Up to 5 guests40 sqm2 Queen bed (151-180 cm wide)
The modern air-conditioned rooms feature a flat-screen TV with cable channels, an electric kettle and free bottled water. The private bathroom comes with shower and free toiletries.
Fitted with wooden flooring, these rooms come with a living area.
Sleeps
Up to 5 guests
4 adults · 2 children
Beds
2 Queen bed (151-180 cm wide)
Room details
40 sqm
In-room amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRefrigeratorDeskSeating AreaToiletPrivate bathroomSlippersSatellite channelsSofaElectric kettleWardrobe or closetBidet
Queen Room with Spa Bath
Up to 3 guests30 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
Providing free toiletries, this double room includes a private bathroom with a bath, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 1 bed.
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
30 sqm
City View
In-room amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioningHair dryerRefrigeratorDeskSeating AreaToiletPrivate bathroomSlippersSatellite channelsSofaElectric kettle
Quadruple Room with Shower
Up to 4 guests33 sqm4 Twin bed (90-130 cm wide), 2 Extra-large double bed (Super-king size) (181-210 cm wide)
Providing free toiletries, this quadruple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This quadruple room is air-conditioned and features a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker and a seating area. The unit offers 6 beds.
Sleeps
Up to 4 guests
4 adults · 2 children
Beds
4 Twin bed (90-130 cm wide), 2 Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
33 sqm
In-room amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryerRefrigeratorDeskSeating AreaToiletPrivate bathroomSlippersSatellite channelsSofaElectric kettleWardrobe or closet
Business Quadruple Room
Up to 5 guests27 sqm2 Queen bed (151-180 cm wide)
The modern air-conditioned rooms feature a flat-screen TV with cable channels, an electric kettle and free bottled water. The private bathroom comes with shower and free toiletries.
Rooms are fitted with wooden flooring and come with 2 double beds for 4 guests.
Sleeps
Up to 5 guests
4 adults · 2 children
Beds
2 Queen bed (151-180 cm wide)
Room details
27 sqm
In-room amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRefrigeratorDeskToiletPrivate bathroomSlippersSatellite channelsSofaElectric kettleWardrobe or closetBidetLinen
Standard Single Room
Up to 1 guests17 sqmTwin bed (90-130 cm wide)
Offering free toiletries, this single room includes a private bathroom with a bath, a bidet and a hairdryer. The air-conditioned single room offers a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-130 cm wide)
Room details
17 sqm
City View
In-room amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRefrigeratorDeskToiletPrivate bathroomSlippersSatellite channelsSofaElectric kettleWardrobe or closetBidetLinen
Business Double Room
Up to 2 guests21 sqmDouble bed (131-150 cm wide)
The modern air-conditioned rooms feature a flat-screen TV with cable channels, an electric kettle and free bottled water. The private bathroom comes with shower and free toiletries.
Rooms are fitted with wooden flooring.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
21 sqm
In-room amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRefrigeratorDeskToiletPrivate bathroomSlippersSatellite channelsSofaElectric kettleWardrobe or closetBidetLinen
Comfort Double Room
Up to 3 guests23 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
The modern air-conditioned rooms feature a flat-screen TV with cable channels, an electric kettle and free bottled water. The private bathroom comes with shower and free toiletries.
These larger rooms are fitted with carpeted flooring and come with a comfy armchair.
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
23 sqm
In-room amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRefrigeratorDeskToiletPrivate bathroomSlippersSatellite channelsSofaElectric kettleWardrobe or closetBidetLinen
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(748 total)
Provider-sourced guest reviews.
8/10
Reviewed Sep 3, 2026新鮮可口
10/10
Reviewed Aug 14, 2026早餐很讚
5/10
Reviewed Aug 10, 2026停車位 早餐自助
隔音效果差
6/10
Reviewed Aug 7, 2026편의점이 많음
식당이 없음
1/10
Reviewed Jul 17, 2026地點不錯，早餐不錯
因為員工刷錯金額，在晚上11點被電話嚇醒，被要再刷卡補足差額，不能早上再處理，第一次出差訂這間 體驗卻很糟糕。房間煙味很重。
10/10
Reviewed Jul 14, 2026早餐豐盛
8/10
Reviewed Jun 19, 2026乾淨
5/10
Reviewed May 27, 2026地點佳
訂兩間房，辦理入住後，其中一間房完全沒有整理，遺漏上一名房客的垃圾。
8/10
Reviewed May 20, 2026整齊，清潔，櫃檯服務人員態度佳，雖標示二星，應可再加ㄧ星。
由於工作關係，無法享用07：00開始的早餐，只能用了小簡餐立即前往工作。
6/10
Reviewed May 13, 2026Location was good
Wifi connection very bad so not possible to work well in the room, especially the evening Breakfast starts a little late
8/10
Reviewed Apr 6, 2026早餐優秀，地點不會離交流道太遠，對面就是火車站👍
5/10
Reviewed Mar 25, 2026只有地點好
照片不符 訂房照片有浴缸 check in完後發現根本沒有 CP值太低 這種等級的住宿真的太貴了
9/10
Reviewed Mar 5, 2026整體裝潢很新也很乾淨，燈光很亮，附近有超商跟火車站很方便
隔音不太好，偶爾會聽到上面樓層的聲音
8/10
Reviewed Feb 26, 2026冷氣、電視、早餐、臥室空間
能入住時間偏晚，但不影響整體優點
10/10
Reviewed Jan 16, 2026住起來非常舒適，房內乾淨寬廣，房間內還有附除濕機， 很棒！下次還會再來
8/10
Reviewed Jan 14, 2026蓮蓬頭的使用方式需要花一點時間才會使用
8/10
Reviewed Dec 25, 2025駅近で部屋もきれいでリーズナブルだと思う。
翌朝の移動のためホテルにタクシーを頼んだところ、来たのはマイカーのような白タクで、少し不安だった。（ただし目的地には問題なく到着）
10/10
Reviewed Dec 18, 2025地點停車方便。 房間很大間。 有提供早餐很不錯。
10/10
Reviewed Nov 13, 2025太棒了 CP值高 住得舒服 浴缸泡澡也很讚 離車站又近 可惜附近吃的少 不然就完美了
10/10
Reviewed Nov 8, 2025明亮幹淨舒適
10/10
Reviewed Oct 3, 2025離車站近
無
7/10
Reviewed Oct 2, 2025位置剛好在竹北火車站旁，交通算是便利
總體來說還好，以性價比來說沒什麼好不滿意的
7/10
Reviewed Sep 19, 2025除了早餐不錯、廁所衛生紙擦不破以外，其他優點要在想想。主要是連續住四天晚上中央空調都會聞到煙味。被強迫吸二手菸感覺不舒服。
3/10
Reviewed Sep 18, 2025按摩椅、早餐
下午五點才能入住，比起其他飯店已經少了兩個小時，早上10:30會有櫃檯電話叫你記得要退房，沒接到他會直接來敲門，應該是很害怕別人賴著不走，住過這麼多飯店第一次遇到此狀況，建議在入住時可以問房客是否可電話提醒，再者也可提醒超過時間會增加費用，請站在房客的立場想，不要打擾你的客戶！
10/10
Reviewed Sep 8, 2025Everything is neat and clean Good location Highly recommended
5/10
Reviewed Aug 27, 2025隔音較差
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Clean and neat rooms
- •Convenient location
- •Good breakfast
Areas to consider
- •Noise issues
- •Check-in process concerns
Cleanliness
7.51/10Several mentions of cleanliness; however, issues like smoke smell affected the perception.
Service
8.48/10Service was generally regarded positively, but some concerns regarding check-in procedures.
Location
9.02/10Multiple positive references about the convenient location near the station.
Room Quality
7.97/10Rooms are spacious and comfortable, though some specific complaints exist.
Amenities
8/10Amenities like breakfast and massage chair were appreciated.
Value for Money
7.96/10Generally considered good value, although there were some concerns about specific aspects.
Food and Beverage
9.01/10Breakfast was mentioned positively and adds to the overall experience.
Overall Experience
8.48/10Overall stay was pleasant, with good value and location.