Four Points by Sheraton Istanbul Pendik vs Similar Hotels

Rooms are described as spacious, modern, and cozy.

Rooms described as comfortable with basic amenities (some had fridges); negatives include weak lighting and isolated maintenance problems (toilet lid, fridge not working in some cases).

Most rooms praised for being spacious and well-prepared, contributing to a comfortable stay.

The air inside the room was hot and unpleasant, indicating poor ventilation and comfort.

The reviews highlight the hotel as very clean with spotless rooms.

Multiple reviews explicitly mention the hotel is clean and comfortable; isolated issues are maintenance-related (toilet lid) rather than general cleanliness.

There were multiple complaints about the cleanliness, including blocked drainage and dirty rooms.

The bed was extremely uncomfortable and clearly dirty — the sheets looked unwashed, smelled bad, and hygiene was completely ignored.

Excellent location near public transportation and the airport.

Consistently praised as very convenient — close to metro and airport, short walk to metro and many cafés; praised in multiple languages by guests.

Convenient location close to the airport and public transport, making it easy for guests to travel.

The location and view were praised in multiple reviews.

The staff are consistently described as kind, helpful, and professional.

Mixed feedback: some positives (early check-in/late check-out) but several complaints about a robotic/unfriendly receptionist, invoice delays and limited English from staff.

Many guests praised the staff as friendly, attentive, and helpful throughout their stay.

Staff were unhelpful, unresponsive, and showed zero concern for our complaints.

Breakfast is repeatedly praised, though some feedback on variety was noted.

Multiple mentions that there is no breakfast or restaurant and guests had to request basic supplies (toilet paper, water), leading to a below-average score for F&B services.

Breakfast received criticism for being basic and lacking quality.

Breakfast and dining options were positively highlighted, adding value to the experience.

Amenities are appreciated, but suggestions for improvement in gym offerings were mentioned.

Several specific amenity issues reported: toilet paper and water sometimes had to be requested, occasional fridge/kettle problems, poor internet and no dedicated parking.

Amenities were mentioned positively, but some areas need improvement for better guest experience.

Paid facilities like the pool and SPA were mentioned, though access issues were noted.

Good value noted in reviews, particularly for the services and facilities offered.

Frequently described as good value or acceptable for the price; guests repeatedly note reasonable price relative to what is offered.

Generally regarded as good value, although some felt the breakfast did not meet expectations.

Overall pricing concerns were raised, especially regarding the value relative to cleanliness.