Thansur Tatai Eco Resort

Yhe attention in the restaurant and reception is absent at many times.

Wunderschönes Resort mitten in der Natur. Wer hierhin kommt darf keine Berührungsängste vor Tieren haben (Echsen, Schlangen, Hunde, Mäuse, Käfer, etc.). Wunderschöne Aussicht und kostenlose Nutzung der Kajaks.

Wir empfehlen die Unterkunft sehr, aber folgende Punkte sind uns wichtig mitzuteilen. Das Personal ist sehr herzlich, aber spricht kein Englisch - das erschwert die Kommunikation und wir haben mehrmals nicht das Essen bekommen, welches wir bestellt haben. Aufgrund der (wunderschönen) Lage ist man auf das Restaurant angewiesen. Wir empfehlen der Unterkunft, nur Vollpensionsbuchungen anzubieten - so könnten die Mahlzeiten besser geplant werden und allen Gästen das gleiche Essen angeboten werden. Bei uns ist es nämlich mehrmals vorgekommen, dass unser Wunschmenu nicht verfügbar war. Wir haben bedenken, dass die Lebensmittel richtig gekühlt werden können - wir haben alle mit Durchfall und Erbrechen zu kämpfen. Wer hier Urlaub macht darf sich nicht auf "nur" Naturgeräusche freuen - der Stromgenerator und die immer wieder kehrenden Fischerboote hört man durchgehend. Nichts desto trotz ein wunderschöner Ort um die Seele baumeln zu lassen.

Wunderbare kleine Bungalows, sehr gutes Essen und extrem freundliche Menschen!

La ubicación del hotel es espectacular, las vistas al río son preciosas. La excursión por los manglares toda una experiencia.

El hotel no está mantenido desde hace mucho tiempo y se nota en el estado en que están las instalaciones. Éramos los únicos huéspedes, no había personal en el hotel, esto nos condicionó bastante ya que los dueños nos atendían pero no había un servicio de bar o restaurante como nos esperábamos. El hecho de que no hubiera huéspedes, aunque puede ser algo positivo por que puedes disponer del sitio exclusivamente para ti, en otras ocasiones puede ser lo contrario ya que cuando salimos de la habitación el mismo dueño iba al bar por si queríamos algo y esto contrariamente nos condicionaba, después de cenar si íbamos a la habitación y queríamos volver, en el bar ya no había nadie. No había ni música en el restaurante. Creo que no es acorde el precio con lo que se ofrece. Aunque no tengo duda que en su momento funcionó muy bien, ahora no. Para nosotros no ha sido acorde el precio con lo que es. No deberían tenerlo abierto si no tienen las instalaciones bien mantenidas. No llegaba Internet en la habitación, solo en recepción.

I loved this place You arrive at the pick up point and are transported by speed boat along the river for a 10 minute trip to the location. I had a room that was directly on the river. I could swim from my room. If you want to be submerged in jungle and the wilds of Cambodia then this is it. Amazing sounds of monkeys birds and other unusual wild sounds. The only thing you might want to be aware of is that the wi fi only works from the restaurant and a torch is best to have as during the night electricity does cut off. The room was really rustic and didn’t have a fridge. For me these things you have to be prepared for when traveling in remote locations.

Hard to say but could be a little pricey. As I’m sure you could find a similar place at a cheaper price. But depends on your budget. For me it was ok.

Ein wunderschönes Eco-Resort mitten in der Natur – wer hierher kommt, sollte wissen, dass es bewusst kein glatt poliertes 5-Sterne-Hotel ist. Klimaanlagen gibt es nicht und durch die offene Bauweise können sich auch mal Tiere blicken lassen. Genau das macht aber den besonderen Charme dieses Resorts aus: authentisch, naturverbunden und herrlich entspannt. Die gute Seele des Resorts namens Bun hat sich um alles gekümmert und die Kommunikation verlief reibungslos. Es werden keine Wünsche offen gelassen und wir hatten jede Minute ein familiäres Gefühl bei dem gesamten Team. Besonderer Dank geht auch an Long , der unseren Aufenthalt zu einem ganz Besonderen gemacht hat. Ein wirklich außergewöhnlicher Ort fernab vom Massentourismus!

The resort was gorgeous. The rooms were very tastefully decorated and our terrace was literally on the river.

Maybe because it was low season and we were the only customers, I got the feeling that the place was not quite ready for the high season. Food choices were limited. No fruit platter or dessert choices.

Tres pittoresque.. C est ce qu on cherchait.. Mais dans un etat de "non entretien".. D ailleurs, une mini tempête (ca le proprio n en peut rien) a fortement endommagé nos 3 chambres et surtout la structure en bois pour y accèder.. Nous avons été obligé de changer d hotel (2 nuits au lieu de 3).le propiro nous a aidé. Il faudra beaucoup reparer/reconstruire avant de pouvoir à nouveau accueillir... Attentiin, pour le moment, à part le proprio, le personnel ne comprend que très très peu l anglais...

Soit disant du choix pour le petit dejeuner réalité que à 3 plats : soupe de nouilles, nouilles ou riz.. Choix entre eau, Cafe (= nescafé) ou thé (1 seul type).. Les activites : piscine = Faux juste structure en bois entourant de l eau de rivière et qui s encrasse... Kayak, qq uns qui prennent l eau.. Et que 3 pagaies (dont 1 construite avec des pieces de plastique).... Bref, 1 nuit, c est tres exotique et sympa.. Plus, je ne recommande pas

The resort was nicely located on the river, the rooms were cozy with river view

The hotel is very old and needs maintenance. Also, the construction is extremely fragile with bamboo walls and straw roof. When we were there in July a sudden 10 min storm and rainfall hit us, which tore the hotel apart in separate pieces (huts, reception area and restaurant got separated) and it was no loger possible to walk around on the walk ways. The roof on one of the huts almost flew away, the doors and windows blew open and everything in the room got soaking wet. We were sailed back into land and found another hotel since this felt insecure.

nice and remote. beautiful!

no comfortable sun beds.

Wonderful place. Very quiet and peaceful

No sweet things for breakfast, very expensive price for dinner with not very good food. Bad coffee, bad tea... long long wait in restaurant. For 68$ a night, it's not okay.

I liked the location and the view.

I didn't like the mattress as it was a bit tough. I'm not a side sleeper, and got some lower back aches after the first night. The room wasn't well-maintained. You can see some spider webs and dust all around. Some lightbulbs were out. There are stains on the bathrobe, bed sheets, and pillow cases. It was super windy during our second night stay and I could hear the wind strongly and was afraid our floating house would fly away with the wind. Luckily, it didn't. I didn't feel safe. I requested a "Happy Birthday" text on the bed and also sent a direct message 3 times to remind the property, though agreed, there was no happy birthday text on the bed.

You can't fault the location, it is stunning. The floating villas/rooms are also just gorgeous and surprisingly bug free barring a few intrepid ants. However be aware! The floating villas make up the main part of the resort with reception and bar/restaurant. There is a second part to the resort the riverside huts on stilts which are not accurately described on booking.com at all - more on that below. The staff that are there are friendly and try very hard to be helpful. The free use of kayaks is a great touch that we took firm advantage of. It's super peaceful, you watch some lovely sun rises and sunsets in a tranquil environment the floating rooms are beautifully made up. Overall I did really enjoy my stay here. But if they want to charge the prices they do they need to up their game on organisation and rehire some more staff with more fluent English/other languages.

Ok so, they seem to have majorly cut back on staff, especially staff that speak a good amount of English. The other staff left are doing their best but it is clearly a struggle that leads to room mix ups, food order mix ups and when it gets busy a big drop in the level of service. The deluxe riverside villas are ... Not they are still quite beautifully made up, but far more basic and definitely don't have private pools or hot tubs as described on booking.com. Unlike the floating villas they only have electricity available from 5pm to midnight and if the staff aren't around it isn't reliably turned on on time. They also are supposed to have at least one member of staff at the riverside location at all times but due to short staffing don't. This means guests can get stranded without food or a way to get back to the main resort and can literally be left in the dark. It does verge on dangerous as the huts are not the most accessible with rickety gappy stairs leading up to them. If something went wrong it could get very bad. I was fortunate to end up staying in floating villas despite having booked the Riverside accommodation (due to afore mentioned room mix ups) and that part was absolutely lovely. I was moved part way through my stay to a riverside location and in daylight that was fine but as soon as the sunset as a lone female traveller I did not feel safe, I was moved back to a floating villa within hours so the staff are responsive and accommodating! The restaurant is a little pricey and the bar isn't always fully stocked but it was acceptable.

The location is amazing, super quiet, amazing view, peaceful, concept is very nice

Quality for value could clearly be improved: - staff does not speak English (or just a very little bit) which makes it complicated to order/ask for advice or just communicate in general - could be cleaner (sheets were not clean) - it looks like it used to be an amazing place a few years, but it’s now getting old and not properly maintained (which is a shame because with a little effort, it could really be amazing) - food is really expensive versus the quality - they sold us a half day trekking in the jungle (which was really 1:45 hour in the end) + a tour to see the “waterfall” -> not worth the price!!

The location: in nature with nice views. Very friendly staff.

We asked if there were a lot of tours in the jungle, in reality there is only 1 small tour of 3 hours and you can visit small natural ponds by kajak in the afternoon (same as in the tour). A lot of noise by boats early in the morning. If you can’t handle insects at night, this is not the place for you because ants on the terrace at night and because your hut is in the nature other animals can crawl into your room. Luckily you have a good mosquito net.

Amazing location and lovely to wake up to a beautiful view

Quiet remote chill out couple of days. Good for relaxing . The huts/rooms are lovely. Staff are fantastic. Bon and her team looked after us so well. Food is very good

Maybe a bit too quiet at times. If there's no one to share a trip with, they can be little expensive

Great location, with spectacular views up and down the river. The rooms were authentic, stylish and comfortable. The food in the restaurant was tasty, but it was always a bit of a gamble as to what you were given to eat and rarely correlated with what you'd ordered, but the staff were always friendly and smiley and so you shrugged your shoulders and muttered ces't la vie to yourself and enjoyed the food.

The water sport facilities were a bit sad: the kayaks were quite old, there weren't enough paddles compared to kayaks etc. Swimming in the river was fun, but it was very difficult to get out, there are no ladders, so you have to haul yourself up quite a way onto the floating platform. Both my wife and myself hurt ourselves trying to do this. There wasn't a lot to do. They had some very expensive boat trips, which we chose not to do, but it wouldn't have taken much to organise a nightly sunset cruise or a daily fishing trip which anyone staying at the hotel could have joined in with.

Thansur has everything going for it—location, hosts, the staff, etc. It is situated right on the Tatai river and provides such easy access to all the cool spots—mangroves, fishing village, Koh Kong Island, Tatai waterfalls. We spent hours lazing in the lovely Tatai water and kayaking to one of the numerous spots along the river to swim, sun bathe, and generally be one with the nature.

The resort' location is very special with the Tatai river in front of it and moutains on the back, It is hard to find one in a developed country ,because rarely comercial resort can be allowed to be built so close to the nature. We arrive late of the night, the crews wait us at the Tatai river Bridge for more than an hour, we are so appreciate about their ferry service. The place is very suitable for juggle exploration and sunset watching, we join the resort' one day tour, the price is very economic.

Eating is a little tedius，less choices

The location is breathtaking. Only accessible by river. The rooms and bungalows are of a very high standard although may be a little on the small side for two people. The bed was probably the most comfortable I have ever slept in. The staff were all thoroughly delightful. Food was good although I was a little shocked to be told there was neither whisky nor brandy stocked.

What has to be mentioned is getting there and back. The main road, the 48, from the south is still being built and, knowing Cambodian infrastructure, probably will be for many years to come. Unless you are a rally driver or an expert motorcyclist riding a well equipped motorbike appropriate to the 'off-road' conditions, do not attempt to get there by road yourself.

I had my first gecko encounter here!! 🤩 This is the place you'd want to go to be disconnected to the world.

The internet is limited to the lobby.. I really wish the water would drain off completely from the hot tub, because it's not very hygienic otherwise.

Amazing place to stay close to nature. Welcoming staff who shared Cambodian culture with us.

Beautiful location, the river is wonderful for kayaking and very kind friendly staff

The unique location, so peaceful and different to anywhere else we stayed

Great location at the river with possibilities for Jungle Touring, Mangroves Tour, Kayak etc.

This resort has so much potential, but: Our room had broken doors, windows, meaning all animals could easily get in. The room was also not properly cleaned. Further, the staff was not able to speak a single word English..only the head manager. Finally, the included breakfast was very disappointing and the dinner was very overpriced.

Amazing location, genuinely stunning. Far enough from Tatai bridge to be completely quiet, and tucked in amongst the rainforest. Comfy beds, cool deck over the river, good food, helpful staff. It was very quiet when we were there.

Nothing really! I think 4 days was about the right amount of time (but we typically like very active trips).

good location, nice rooms

you are captive cause you can only get there by boat. the feeling i got was that we were an ATM Cash Machine. food and drinks were very expensive for what it’s worth compared to the rest of Cambodia, but you can’t go elsewhere easily (20-30$ for a 10 minute return boat ride to the bridge) and if you stay longer the food variety is smallish so you’ll end up eating the same thing several days in a row.

Stunning setting. The floating villas are something very special. V rustic but comfy beds and truly amazing just being out on the water. Cambodian food was decent. No dramas with long waits for food as described by others. Friendly staff and accommodating.

Room could have been a lot cleaner. Some lights didn't work well, some missing bulbs. Sheets stained. Staff were super friendly but only one speaks English which makes ordering food or anything else kind of challenging. Nothing insurmountable though and when asked/ understood were happy to try to accommodate. WiFi very patchy.

Our stay at Thansur Tatai Eco Resort was dreamy. The place couldn’t be more beautiful and the location couldn’t be better. There is a wide range of trips to chose from as well as kayaks you can use to plan your own escapes. Bon is an amazing host and she was always there making sure that everything was going well. She even helped us arrange a car once we have checked out after we missed our bus. Food is delicious and one more time, Bon was there to recommend the house specialties. Thank you very much! Completely recommended.

Fantastic location directly at the river in the rainforest. Very nice staff and Bun, the lady who is in charge for everything is really in charge and wonderful! There is not much to do, so be prepared for relaxing days at the river. We really enjoyed our three days

We booked a two room house with living room and sleeping room and three beds. This was the description on booking.com. It turned out that this kind of houses does not exist. So they are offering something they don’t have. We got a sleeping room with two separate beds which was okay then.

The resort is really something different if you’re wanting to get away from the city. The staff were really incredible and answered all questions that we had. Bon was brilliant and helped us organise a car from the bridge to Sihanoukville, she made our stay incredibly easy.

The food is a bit limited but that being said the food was incredible!

Very beautiful location, perfect for kayaking! Staff are friendly.

The rooms and the entire complex are pretty run down and a bit shabby. No room service during our three nights stay. Half the price would have been enough. Restaurant is okay, but 90% of dishes are +10 USD and there are no vegetarian options.

We booked a riverside bungalow but we're given the tree houses, not a problem for us as Id always wanted to stay in a tree house.. Its very remote, with nowhere other to eat than there. Food was lovely, however if your a veggie maybe say in advance as the menu is quite limited, there were only 2 bottles of red wine there while our group was there and we demolished them quite quickly. The rooms were really beautiful, and it was a joy to spend the night there. The river was clean for swimming although the steps and deck need updated cause they were a little rotten. The waterfall is rather small, and in the jungle, if going remember to wear the right attire, we asuumed it was near the camp and went in flip-flops only to be greeted by a Malaysian pit-viper, wonderful experience to see a snake but the staff need to make visitors wear appropriate gear.

Food is expensive, with a small menu.

The natural unspoilt beauty and tranquility, the clean freshwater river to swim in, the comfort and gorgeously creative style of the buildings, the ecological efforts, the kindness and friendliness of the staff (especially Bun who is an Angel l!!), free kayaks, a nearby waterfall to kayak and swim in, swimming from our front porch, the amazing food, the price, absolutely everything! Thank you again Bun, you made our stay so amazing!

We had a wonderful 3 night 4 day stay here. The floating rooms are really comfortable. The bed is the nicest we have had during all our travels around Cambodia. Really relaxing to sit on your own private deck and read and I think this is what you would come here for, the peaceful environment and tranquillity. The staff and owner/manager were good, kind, and helpful. You're able to use the kayaks, though check them for water worthiness as they are not all sealed properly, or ask a member of staff if in doubt. There are life jackets. The river is perfectly safe for swimming in, clean, no strong currents, although they really need to offer a small ladder or something to help you get back onto your deck, I'm strong enough to pull myself up, but my wife isn't, and I suspect 70% of people, or most people over 40, would struggle. You are right by the water, so if taking young children, you will need to supervise them the whole time, most rooms, the walkways, restaurant and reception are floating on the water, we were aware of this before booking, and management even asked if we wanted to relocate to a land based room, but I imagine people could easily book and then complain that it's not safe for children, the resort isn't really designed with children in mind, which is fine. There is a nice waterfall 15 minutes walk through the jungle, with refreshing, cool water to relax in or beside. A couple of boat trips are offered, at an additional cost. I'd certainly recommend a stay and would come back again.

Only a couple of negatives. The price of the food is expensive, very. We have always found the Cambodian islands expensive for food, but everything has to be sent a significant distance by boat, and at least there, there are other places you can go to, or even shops to buy food. Here, you have no other choice but to use the restaurant, or consume snacks you have brought with you, but there is no fridge in your room so storing stuff is an issue. The menu is quite small, only Khumer food options, and fries, and no children's options. Each dish was on average $10, so without drinks each meal was costing us $30.That said, the food portion was ok, a little on the small side, but was really tasty and fresh. We enjoyed the food, we just found it very expensive for what it was. But if you're not keen on Khumer food, or like a bit more variety this will be an issue. The other issue could be the wifi. It was only available in the public areas and was only available 50% of the time. Not really a problem for us, but if you do need it for work, or to remain in comms for whatever reason, it could be. Also, we have Cambodian Cellcard sims and had no reception at the resort or anywhere we could walk to from it.

Amazing location on the river near Tatai. We stayed in the tall bungalows which had a beautiful view of the river. A waterfall was in walking distance from the resort - about 20mins - which our kids loved! There was not much internet access which is good if you want to get away from it all! Staff were very helpful and always friendly and accommodating.

Only downside was the cost of the food and having to wait a long time for it to be prepared. Considering guests don’t have any other options to buy meals (no other restaurants or shops nearby) it was very disappointing to have to wait up to 2 hours from ordering to receiving the meals. And the cost did not match the food quality unfortunately. However the other positives outweighed this negative and we would most likely stay here again without the kids next time!

The location literally on the river in the floating bungalow was amazing. We were here in the low season so the cost was accordingly reduced. Worth being aware that this is the same lodge as Koh Andet EcoRetreat (still has same livery!) just now rebranded and moved along the riverbank, so worth seeking out some of the reviews of that lodge, as a few of the issues resonate with our experience. The water was unfortunately brown due to the rains so not the translucent waters seen in photos but those could be found in some of the side tributaries explored by kayak.

The trade-off for the low season is that the staffing level was low - for which the hard-working manager apologised repeatedly. It did mean that service was very, very slow but as we had nowhere else to go and nothing else to do (by design) we didn't worry too much about that. The food was delicious at every meal during our 3 day, 4 night stay. It also meant that there were no useful stocks of drinks - only really beer. There was no housekeeping unless we asked (emptying bins, replacing water, simple things), again partly because of low season and partly because staff were attending to getting the place up and running - we discovered it had shifted location 500m only 3 days earlier - literally floated down the river - so the teething problems from that relocation needed sorting out.

Thansur Tatai Resort is an absolutely stunning destination that exceeded all of my expectations. The location is breathtaking, nestled in the lush Cambodian jungle with a stunning view of the Tatai River. The resort itself is beautifully designed, with luxurious amenities and spacious rooms that are both comfortable and stylish. The staff were incredibly friendly and accommodating, and went above and beyond to make sure that my stay was enjoyable. The food was delicious and there were plenty of options to choose from, including local Cambodian dishes. Overall, Thansur Tatai Resort is a fantastic choice for anyone looking for a relaxing and luxurious getaway in a truly unique and beautiful setting. Highly recommended!

I had wonderful experience