City Stars Hotel

Except location, everything was bad

When I arrived the receptionist gave me a dirty room no space not even enough to open my luggage and the smell was horrible giving my allergy...I had to ask for another room. The new one was acceptable but not what you see in the photos posted in booking

Position

centre ville personnels accueillant

rien a signaler

Location

Tv wasn't working

All was perfect

رائع جدا وطاقم محترف واسلوب ممتاز

L épuipe

Les chambres

وجود حشرات

المكان جميل جدا..بجنبه تتوفر كل الخدمات .موقع به الامان .. وموظفين الاستقبال تعاملهم راقي جدا..وخصوصا الاخ محمد علاء .انصح بكل من نزل مصر أن ينزل في هذا الفندق..

كل شي جميل

Hi

Hi

العاملين زوق جدا خصوصا أستاذة ناردين

I think this hotel is good, have good location near the square, and people are very kind, and Nardeen is a good person, teach me Arabic with patience, and help me a lot, if I come to Egypt again. I still will choose this hotel.

Great location to start your daily journey, good room with adequate facilities, great Ac, meduim bathroom, staff was good and hospitable.

The sound insulation wasn't enough for the outside noise, and sometimes the elevator gets stuck. No room service and the fridge was noisy so i couldn't use it

Location and stuff

Nothing

Très bon emplacemen et personnels très sympathique.

Rien.

فندق جميل امام ميدان التحرير وبجوار جميع المطاعم والكافيهات ووسط البلد اشكر الموظفين جميعا على حسن الاستقبال شكرا لكم

لا شي

مستوى الاضاءه سيء جدا والتلفاز لا يعمل

Good

فندق هادي ومطل على ميدان التحرير

صعوبة الوصول إلى الفندق لعدم وجود لوحة إرشادية وكذلك الانصرصير صعب ودائما غير متاح

الموقع فقط

Location

Noisy street

I didnt like anything

I checked in early and was originally given a room on the third floor. The room was clean, quiet, and I was satisfied with it. After I took a shower and went downstairs to ask about breakfast, I was told that I had to move to another room on the ground floor next to the kitchen. Before I moved, the area was quiet, but after moving, the staff were talking loudly, and there was constant noise from cars and the staff cuz the room was next to the kitchen and breakfast was very very bad and talking directly outside the balcony. Because of this, I was unable to sleep or rest. The staff told me that the room on the third floor needed maintenance. However, when I asked to move to another room on the same floor, they said the entire floor was under maintenance. I then asked for a room on another floor, and they again said those rooms were under maintenance. This explanation seemed suspicious and made me feel that I was being forced into a noisy room near the staff. In addition, the bed in the new room was not properly cleaned and had black stains on it. Because of these issues, I decided to leave only a few hours after checking in. I checked in at around 1:00 PM after arranging an early check-in, but I could not continue my stay because the room I was moved to was completely different from the quiet and clean room I had originally received. I would appreciate it if you could investigate this matter. I also kindly request a partial refund, with charges applied only for the few hours that I stayed, as I was unable to use the accommodation as expected due to the unexpected room change and the poor conditions of the replacement room.

La struttura era in pieno centro, nella piazza principale per cui c’era molto rumore ma comunque era facile muoversi sia a piedi che con i mezzi quindi in generale buona.

C’era poca chiarezza nelle informazioni, abbiamo chiesto se la colazione potesse essere anticipata alle 7:30 e ci avevano detto di sì. Quando sia scesi il giorno dopo ci hanno negato la colazione e quindi l’abbiamo persa. Almeno il giorno dopo hanno recuperato facendocela trovare però non è stato corretto.

الموقع ممتاز جدا والاسعار

مدخل العمارة مخيف السلم الكهربائي قديم من التراث الغرفة صغيرة جدا لايوجد خدمات بالغرف

الاطلاع فقط

La posizione è perfetta, le stanze sono nuove e ristrutturate. Colazione non eccezionale, ma buona.

Mancano il bollitore e il phon in camera e non sempre si ricordano di aggiungere la carta igienica. Se si vuole la pulizia della camera bisogna richiederla esplicitamente.

le calme

ça vaut clairement pas le coup pour le prix payé. Sur la description il était marqué petit déjeuner continental, mais en réalité assez médiocre. Je ne recommande pas.

Όλα ήταν υπέροχα! Υπάρχει προσωπικό στη ρεσεψιόν που σε υποδέχεται. Το βράδυ κλειδώνει η κύρια πόρτα της εισόδου. Υπάρχουν κάμερες στους διαδρόμους και στη ρεσεψιόν και στον τρίτο όροφο όπου είναι τα δωμάτια. Ταξίδεψα μόνη μου και αισθάνομαι ασφαλής. Καλό πρωινό. Καλές υπηρεσίες. Είναι στην πλατεία Ταχριρ και αυτό είναι σημαντικό για τις μετακινήσεις. Το προσωπικό σου δίνει όλες τις πληροφορίες που χρειάζεσαι. Το δωμάτιο έχει τα πάντα. Ψυγείο, κλιματιστικό, τηλεόραση, κλπ. Το συστήνω ανεπιφύλακτα..

Δεν έχω κάτι αρνητικό να γράψω.

محترمين جدا وموقع ولااروع

Specialy Manager behavior is excellent.

A distinguished hotel of the highest standard, in a good location, offering all services. The staff are friendly and helpful, especially Ibrahim and Omar at reception. The price is very good, and my wife and I were delighted with our stay.

Nothing

The location

Amazing

Posizione centrale anche se molto rumorosa

Da migliorare la pulizia generale in particolare della coperta

La ubicación, en pleno centro de El Cairo. La atención y amabilidad del personal. Especialmente de Ibrahim, su administrador. El precio calidad/ubicación es excelente.

El desayuno fue mediocre, particularmente por la actitud de la encargada. Reclamé y mejoró los últimos días.

تعامل ممتاز وخدمه اكثر من رائعه

خدمه ممتازه وموقع ممتاز

La ubicación la ciudad es un caos mucho ruido y caotica

El pitido de los carros y mucha contaminación y sucio

i asked them two separate times if i can check in at 4-5 in the morning and both times they told me I could. when i arrived they said I couldnt

The staff was very helpful and supportive specialy Hazem and reception staff and accomodation was so clean and breakfast was so good.

Evrtything was pretty good

Platsen

Det luktade hasch i rummet samt korridoren på grund av en annan gäst

الفندق موقعه ممتاز مطل على الميدان مريح بصراحه

الباب يقفل الساعه 12 هههههههه لازم يكون معك رقم الاستقبال اذا بتتاخر

Service tres nul ..j'ai demande des serviettes dectable pendant le pdj .le seveur nous a amene des papiers toilette et il nous l'a mi a table ..personnels pas acceuillants..hotel tres sale...etc..

Surtout les personnels et la salete..

The staff were nice

Everything was good

ممتاز

الموقع

Smell

Staff e struttura accogliente

Bagno poco pulito

Location

NA

Emplacement très central, personnel sympathique, chambre assez grande, prix raisonnable.

Les chambres ne sont pas conformes aux photos, plutôt délabrées sans lumière du jour (les fenêtres sont peintes), et mal isolées (nous avons eu besoin de bouchons d'oreilles pour dormir).

A szállás Kairó belvárosában található. Kb 100 méterre van az Egyiptomban múzeumtól. Éjszaka is van porta szolgálat. A reggeli teljesen jó. Segítenek eljutni a messzebb lévő látnivalókhoz is. (piramisok, nagy múzeum)

Minden rendben volt

Personale eccellente, soprattutto Ibrahim gentile e sempre disponibile ci ha aiutato in tutti i modi possibili

Forse un po' tanto rumorosa la zona

พนักงานช่วยเหลือเป็นกันเองมาก (ไม่ใช่ด้วยมาตรฐานการบริการ) ติดต่อมาทาง whatapps ก่อนเลย แม้ว่าจะมาถึงเวลา 2 am. แต่ทุกอย่างเตรียมพร้อมให้แล้ว ทั้งการเดินทาง ภาพถ่ายทางเข้า และห้องพัก ลงทะเบียนและชำระเงินแล้ว เข้านอนได้เลย วิวอาหารเช้าดีมาก ติด Tahrir Square เดินทางไปทุกส่วนของเมืองสะดวกด้วย Metro รวมทั้งจุดจอดรถบัสต่างเมืองอยู่ไม่ไกล เดินลากกระเป๋าไปได้

ห้องพักไม่มีหน้าต่างเลย อาจอึดอัดบ้าง แต่กลิ่นไม่อับ อาหารเช้ามีแต่ขนมปัง กล้วย และชา อาจไม่ถูกปากคนเอเชีย อีกทั้งต้องไปตามอีกครั้งด้วย

For Budget place it’s the best

It was hard to find

Un muy buen desayuno, contundente. La ubicación en pleno centro de El Cairo es excelente. El precio del hotel muy ascequible y finalmente el personal siempre dispuesto a ayudarte en lo que sea. Volveré en los próximos días.

The hotel is good for the price. The room is spacious and clean, and the location is convenient, close to everything. The staff are friendly and helpful.

Housekeeping needs improvement, and the breakfast is not very good

Lugar céntrico y con excelente amabilidad, hasta nos encargaron las maletas por mucho tiempo, ideal para esta ciudad tan caótica

Thanks for upgrade my room by Receptionist

Nicht ausgestattet wie beschrieben. Service gibt es nicht, da das Personal nur mit dem Smartphone beschäftigt ist. Total verdreckt (Zimmer wurde frisch gestrichen, aber der Renovierungs- bzw. Baumstaub war noch im Zimmer, Schrank, Kleiderbügel etc.) Beim Frühstück gab es Besteck oder Servietten nur auf Anfrage.

All

Su ubicación

No hay cortina de separación entre la ducha y el retrete

L'emplacement est super mais franchement pas de lumière dans la chambre fenêtre qui donne sur des bâtiments très proche donc sombre , frigo ne marche pas et pas , pas de serviettes pour la douche et le petit dej n est pas ouf