River Bank Jungle Resort, Chitwan

Resort magnifico immerso nella natura. Staff impeccabile e molto competente. Guida molto preparata.

Villa con piscina fantastica e personale eccellente.

Great place for relaxing with kids and seeing amazing wildlife.

We are experienced travellers and when comparing this resort with other 5 star places we definitely felt it fell well below the standards you would expect from the a top rated resort. The villa with the private pool was specious and comfortable. The tv worked well but the WiFi was inconsistent (we understand this is due to the telecom provider and not the resort's fault). The day safari we booked was pleasant and both our driver and guide did a very good job.

We were extremely frustrated that our request to get information about activities and prices were ignored several times. We were deliberately sent the wrong information (a PDF brochure of the resort) or ignored several times. When challenging the front desk staff and manager, we got served 2 very different stories. The restaurant was inconsistent, some days only a la carte was available. The restaurant did NOT inform the guests of this change. In such days the staff were totally out of their depth, poorly trained, and unable to deal with the orders, which was very unsatisfactory because the resort was pretty much empty (many travellers had cancelled because of the Iran war). The first day the chicken dishes had little meat and were mostly bones and cartilage. After reporting this to the manager, we were pleased with the improvement and the chicken was meaty. When a buffet is served, the meal time only starts at 8pm, quite late and not good enough for a resort of such a reputation. when ordering a la carte some items were not available on the menu, both food and drinks too. The room does not come with basic necessities: housekeeping is done everyday but no new toiletry is provided which is a problem when you stay several days. The room has no information book: we had no idea on how to connect to WiFi, no instructions on using the safe (annoyingly we had to call front desk twice to get someone). The room did not have swimming towels which you would expect since the villas have private pools (only white bathroom towels).

We were upgraded to a villa with private pool. The bed was very comfortable and we loved the spa bath. Food was good. The safari guide was great and we really enjoyed our boat trip and jeep tour. We enjoyed the cultural dance session, it was fun joining in!

There were various issues with the WiFi, the door not locking and splinters in the floorboards. We found communication with the older manager to get things resolved and to book our tours quite a challenge. It's a nice resort but it needs a bit of renovation.

The staff are marvellous. Nothing was too much trouble for them. They are attentive without being intrusive.

Some more attention to maintenance. Some of the pool tiles are missing.

Location, staff, and relaxing feel, with provision for canoe, jeep, and walking safaris, along for cultural trips and entertainment if desired.

Servicing and pool maintenance could do with some attention to enhance the overall experience and provide peace of mind that it’s fully safe to use.

We enjoyed our stay in a clean and quite big room, with nice people and an interesting safary to the jungle.

Good location at the river but no restaurants or shops in walking distance

We stayed at River Bank Jungle Resort for four nights. The hotel grounds are essentially a nature park, offering the opportunity to see crocodiles, birds, and other animals right from the hotel terrace. In the evening, we had the chance to watch a local cultural dance show at the hotel. The breakfast and dinner was very tasty, and the hotel also provided pucked lunch meals for us on the days of our excursions. We used the hotel’s services to go on excursions every day. The best hotel and guide (Utsab Neupane) in Nepal. We had unforgettable experiences and impressions. Highly recommended!

-

Lovely resort, nice staff, great location just beside the river, fair breakfast, yummy dinner, clean, big and comfy rooms, amazing safari. Highly recommend!

They need to start their gym, which is very necessary for a 5 star resort!

It was a lovely property but didn’t really have any guests… so did not function quite as it should. This certainly impacted some food choices; notably deserts!

The spa was not operational but they kindly took me to An alternative resort.

Had an amazing stay at River Bank Jungle Resort! Surrounded by breathtaking nature, the resort offers a perfect blend of comfort and tranquility. The accommodations were cozy, and the activities like jungle safaris were fantastic. A special shoutout to Mahato Sir, the Manager, whose hospitality made all the difference. His warmth, attention to detail, and genuine care for guests made our stay truly memorable. Highly recommend this beautiful retreat for anyone seeking peace, nature, and top-notch service!

A Perfect Nature Retreat! I had an amazing stay at River Bank Jungle Resort. Surrounded by stunning natural beauty, it’s the perfect place to unwind. The staff were friendly and attentive, always going the extra mile. The food was fresh, flavorful, and a highlight of my visit. The rooms were clean, and cozy, and offered a peaceful connection to nature. Highly recommend this resort for anyone looking for great hospitality, delicious food, and a serene escape! 10/10!

The view from the deck is outstanding. It can be a very peaceful environment to watch wildlife. The swimming pool is also very nice.

The quality of the food was very poor and a number of items were not on the menu. It appeared the hotel was only really interested in the buffet which was very limited. The bedroom was also a bit dark as there was no light in the middle of the room and it still had a confusing number of light switches. The TV hadn't been setup properly which meant not all the TV apps worked. Aircon was a bit temperamental. $30 airport transfer fare is paid directly to the hotel and not to the driver. It's expensive and you don't really have a choice once you're there. I had already done safari so didn't take up any of the activities on offer and can't comment. If you're paying this amount of money per night you expect a stellar experience and this hotel falls short representing poor value for money.

The facility, the room size, seeing the rhino from the deck. Some of the staff like their naturalist babuji. He was a great guy and very helpful

Some of the food was not upto the mark. The staff was in a hurry to close at night. And was literally forcing to have dinner. And in a hurry spoiled the quality of the food.

billing