Cloud 9 Surf Viewpoint
Cloud 9 Surf Viewpoint, Cloud 9 Boardwalk, General Luna, 8419 Surigao del Norte, Philippines- Viewpoint
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Beachfront Property with Private Beach Area:
Experience the convenience of having a private beach area just steps away from your accommodation at Helmina's Villas. Enjoy the sun, sand, and sea right at your doorstep.
Comfortable and Well-Equipped Units:
Relax in well-appointed units featuring air conditioning, a kettle, and free WiFi. Some rooms even offer breathtaking sea views and a private patio for a truly luxurious stay.
Convenient Amenities and Services:
From free private parking to a housekeeping service and full-day security, Helmina's Villas ensures a hassle-free and secure stay for all guests. Additionally, take advantage of the bicycle rental service to explore the stunning surrounding areas.
Book your stay now at Helmina's Villas for a beachfront getaway like no other!
Check-in from
02:00 PM
Check-out by
11:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
27 sqm
Garden View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
28 sqm
Garden View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
28 sqm
Garden View
In-room amenities
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
2 Queen bed (151-180 cm wide), Double bed (131-150 cm wide)
Room details
28 sqm
Sea View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
27 sqm
Garden View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
28 sqm
Garden View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
27 sqm
Garden View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
27 sqm
Garden View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
28 sqm
Garden View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
The boys were extremely kind and answered every question that we had. The view there was exceptional.
We didn’t like that we had to leave because our trip was over
The breakfast has a good portion and room was big enough for two people.
The bathroom just needs a little touch up and it needs some cleaning rags. Also, more dining chairs are needed , as oneof the chairs had to used to support the water dispenser. Also, if guests wants to eat beachfront, hopefully they can prep the table for them.
Location is ok. Beachfront. Easy accessible
Breakfast was repetitive-not much choices. No TV. No housekeeping to clean during our stay at least every other day. Water have a strong chlorine.
Excellent customer service. Room was huge and complete with amenities and kitchen appliances. Excellent beach front access and sunrise view was amazing! We celebrated my wife's birthday with an amazing sunrise breakfast by the beach. Breakfast was complimentary. Ms. Flower arranged a special flower bouquet with a nice breakfast set-up for two by the beach. Thanks Ms. Glydel, Ms. Flower and Mr. Jestrel. I highly recommend Helminas Villas.
There's no swimming pool but who needs one when surfing and beach are the best attractions in the island of Siargao
Lo stile delle ville è locale e affascina con parcheggio privato per scooter e piccola spiaggia privata senza ombrellone ma con gazebo. Confinante troverete una scuola surf che vi permetterà di imparare davanti alla struttura senza bisogno di spostarsi. La nostra villa era con soppalco per la zona notte mentre zona giorno con cucina al piano terra. Nei dintorni troverete mini market, ARM, ristoranti, lavanderia.
WiFi non è stabile, acqua corrente potrebbe non essere sempre disponibile senza essere stati informati
Its exactly what it says, little private villa.
Not close to the action without scooter, and the top floor gets super hot its a bit tricky to balance the airco
Everything, From the beginning until the end. Service and staff were very polite and helpful.
Sehr freundliches und hilfsbereite Personal!
- Decent location - Staff were extremely nice and accommodating
- We rented 4 villas and one of them had a major cockroach problem. Luckily the other rooms did not have this issue. The staff were accommodating and gave us another room which was nice of them. - Water was not available for an entire day. They did not have a backup supply until the evening. - Ongoing construction the entire time which made it hard to sleep in - General maintenance issues and each villa had different levels of being renovated. In one of the condos, the toilet would not work repeatedly and every time we were told it was fixed we found out that the maintenance guy had never came and then he abruptly quit
La ubicación es buena y tiene una playa al lado, aunque no es cómoda para bañarse
El primer día no había casi agua para ducharnos. Y pensaba que la playa sería más accesible.
Posizione, camere e vista top. Consigliato anche per più notti. Personale molto gentile e ci ha organizzato più attività in modo eccellente. La vicinanza al mare è stupenda sia di giorno che di sera con vista surf.
A volte mancava l’acqua ma hanno trovato soluzioni ad ogni cosa. A volte non hanno compreso bene ciò che volevamo (colazione). Avrei preferito una veloce pulizia della stanza a dopo qualche giorno vista la vicinanza alla spiaggia (sabbia).
Beachfront
Toilet door unhinged, staircase to bedroom is very dangerous, wrong breakfast order moldy bread don't eat here, kitchen had no appliances, bad mattress and only partly water in bathroom.....
Beachfront
None. Overall satisfactory
Loved everything about our stay! Staff was amazing, location was superb and our villa was lovely . Would stay again in a heartbeat.
Not one thing was bad.
Location is good. Got some water leak problem in our room.
The staff was caring and helpfull specially Ryan, keep up the good work.
We are so grateful to the team at Helminas Villa for taking such great care of us during an unexpected situation. After having to leave our original Airbnb due to serious issues with the property, we needed a last-minute place to stay. The staff at Helminas Villa were incredibly kind, accommodating, and understanding. A special thank you to the two receptionists, who went above and beyond to help us. Because of room availability, we ended up moving rooms four different times during our stay, and they made each move as smooth and stress-free as possible. Despite the last-minute booking and multiple room changes, they always greeted us with a smile and did everything they could to make us comfortable. Their hospitality truly turned a stressful experience into a positive one. Thank you for your excellent customer service and genuine care. We would gladly stay here again and highly recommend Helminas Villa to anyone visiting Siargao.
None
Quite place
none
Tolle Lage am Strand
Leider war das Zimmer nicht sehr sauber und es gab mehrere Kakerlaken. Das Frühstück war nicht sehr reichhaltig und wurde kalt serviert.
The location
Building maintained poorly. Poorly done construction job and may cause some safety issues in the future
Ubicación perfecta h personal muy bueno
The place was spacious and each room had a parking space. They had a beachfront as well so there was a nice view if you walk from your room. There was free breakfast included and it was simple yet really good.
Housekeeping isn't done daily since you have to surrender the key to the concierge.
The location, breakfast inclusion, staff and size of the room.
There were cockroaches in the bathroom, a lot of it + the toilet was not flushing during our stay.
Close to beach and cloud 9. Room was awesome. Staff were fabulous.
Timing for arranging tuk-tuk and bfast off... no outside shower to wash off sand... internet was spotty... lost water a few times... but not for long. Overall, great value and great space. I'd stay here again. Beach was very rocky. And waves were HUGE - so you needed to be careful when going into water. Bring water shoes... but you can't go too deep.. and during low tide - don't even bother... Wish there were less rocks on the beach for a more enjoyable swimming experience. I got cut up on rocks when a wave came through. But all beaches around here are same - including cloud 9.
El lugar está al final de la calle principal, pero hay algun restaurante cerca que muy bien, puedes ir andando a varios sitios. Cloud9 esta muy cerca tambien. Las casitas son enormes y muy top, osea flipamos bastante cuando entramos porque era muy bonita y la cama enorme. Al final de las casitas hay la playa y es espectacular... Nuestra habitación tenia split (no queriamos el tipico de filipinas q hace un ruido del demonio), pero creo que es bastante caro comparado con otros sitios...
No se como pero entraban mosquitos y nos encontramos 3 cucarachas... quizá del techo se colaban o no se como entraban pero vaya susto nos metieron... La luz iba y venia y a veces el aire no funcionaba. Nosotros somos bastante chill y eso nos daba igual, pero había momentos en que hacia muchisimo calor.
It was close to the beach which was nice!
The room was filled with all kinds of bugs I have ants and little bugs on the bed as well when I got there at night I also found huge cockroach in the bathroom and mouse poop on my clothes, needless to say I didn’t stay for the night and no stuff was around to give me a new room or to talk to you at this point because it was 3am but the next day they moved me to a different room, which had no bugs or anything of that sort. Overall I didn’t have a good experience but they did apologize and moved me rooms. On the second room I didn’t have WiFi at all I didn’t really mind but if you need a strong WiFi maybe it is but the place for you!
נקי מאוד, האנשים נחמדים מאוד וסבלניים דאגו לנו לכל מה שצריך
Sehr gute zentrale Lage und dennoch sehr ruhig in der Nacht. Das Personal war sehr freundlich und zuvorkommend. Schöner privater Zugang zum Strand mit ein paar Liegestühlen zum entspannen.
Die Sanitären Anlagen liessen zu Beginn zu wünschen übrig, die Abflüsse waren verstopft und das Waschbecken sowie die Toilette hatten Lecks, sodass der Boden immer nass war. Nachdem wir das rückgemolden haben wurde es aber schnell und gut repariert. Wir waren in den etwas günstigeren Villa, dort war die „Küchenausstattung“ mit einer Tasse und zwei Becher und einem Löfel etwas dürftig.
So close to cloud 9 and it's a beach front hotel! :)
Las vistas al mar
El wifi iba bastante mal y habían hormigas y la calidad de las toallas fatal, te dejaban pelusilla
Zona tranquila y a 5 min de general luna
Al llegar, nos dieron una villa que estaba algo sucia, las sabanas tenian alguna mancha.. la puerta del baño no abria. Nos cambiaron enseguida a la villa mas grande solo durante esa noche, al dia siguiente nos cambiaron a otra villa como la que habiamos reservado. Estaba limpia y era bonita, tiene una pequeña cocina y el dormitorio esta en el piso de arriba. La puerta se cierra con un candado por fuera, el cierre de dentro no funcionaba, no se podia cerrar la puerta. Nos entraron a robar esa noche, se llevaron el dinero que teniamos en efectivo. Nos dimos cuenta por la mañana y fuimos a reportarlo al manager. Nos devolvieron el importe que nos habian robado y miraron las camaras. Parece que era alguien del personal. Nos volvieron a cambiar de villa a una que cerrara bien por dentro. El resto de los dias bien, el personal era amable y resolutivo. Hay motos para alquilar alli. las vistas son muy bonitas. no es una playa facil para bañarse, hay muchas piedras.
. Pero la experiencia en general no fue buena. Demasiados contratiempos aunque se solucionaron, no estuvimos a gusto ni tranquilos la mayoría del tiempo. y no es un alojamiento barato
Location
Issue with A/C.
Spotless cleanliness, with staff who are always helpful, polite and cheerful. Everyone is very kind and friendly. Excellent location. Highly recommended!!!
The location near general luna beside a private beach, friendly staff.
Mosquitos every night, upon arrival the window was left open and we had a large quantity. Not clean (floors filthy and black dust around premises, flies under the sheets, as a result we left one night early. Disappointing overall experience, the rooms in the photos are not near the same in reality. Staff very friendly however but didn’t make up for the rest.
i like the location itself, we used quiet place and go next door to Harana for party... that is good combo
well I was expecting from the picture we are in the beach house but probably should have studied the pictures more... I was looking mainly or clear sky to be able to use my starlink properly which was at the beach front vila but not at ours..
Rent och modernt. Med bra läge med gångavstånd från centrala delarnas buller. Fin pool på taket med fin utsikt över El Nedo Stad
Begränsad frukostbuffé som mer vänder sig till asiatiska gäster.
I had hoped for a quiet location near the beach, a bit more out of the way than staying in the city itself. The setting was generally okay and the staff was fairly friendly.
The little cabin I stayed in was very close to the front of the property so road noise was quite a problem, starting early in the morning. There was a bit of a ant problem inside and out. The sliding glass door didn't lock from the inside, which wasn't a problem for me, but you'd think would be for some guests. I stayed Friday through Sunday night and on Saturday night, the restaurant at the Harana Surf Resort was playing extremely loud clubbing music until nearly 4 in the morning. So much for my quiet beach stay.
It was great to have the private beach
The steps to the bed were very steep
Location and the staff are remarkably well. They are very to our needs
Nothing to mention.
It were amazing holidays due to hospitality Helmina 's villas ❤️ Before our journey I heard about Phillipines hospitality but here we felt it for 1000%. Every day, every time, every minute guys tried to do our holidays the best ever. We asked for cleaning,we asked for bikes,we asked for massage,we asked for service - DONE. Every morning we can go to see how is ocean going with waves. Our beach was about 50 metres away from our villa with palms and coconuts.
We tried to recognise but we couldn't.
The staff so friendly. The location so good. It’s quiet at the same it’s near Cloud 9. I like that you can cook. The room is spacious and clean.
The iron wherein you can iron your clothes. It’s already damage when I used it and it damaged more because there’s no place you can iron properly the clothes! I have to pay like 🥴
La ubicación es muy buena. El personal (excepto el de limpieza) genial. Incluso me devolvieron el dinero de los 7 días que estuve hospedado debido a que me desaparecieron 800€ de mi maleta.
Me desaparecieron 800€ después de que el personal de limpieza hiciera nuestra habitación.
Everything
None
La bona relacio amb els treballadors i treballadores
Tot esta be!
Tout L accueil la gentillesse l emplacement loin du brouhaha de general Louna proche de cloud 9 des commerces à proximité le bord de mer la possibilité de préparer le p’tit déjeuner dans le bungalow Eau chaude
Rien
Staff nice
Cleaning wasn't done properly, dead cockroaches some places. Doors had big gaps so mosquitoes came in.
Wir wurden sehr freundlich empfangen und haben uns sehr wohl gefühlt. Die Lage ist super, da man nichts von der Straße hört, nahe an General Luna und auch nahe am Cloud 9 aber in einer ruhigen Ecke mit schönen Restaurants verortet ist. Der großzügige Bungalow hatte viel Platz inkl. Küche usw. Die kleine Terrasse ist super für den Kaffee am Morgen und die liegen am Felsenstrand sind super zum Entspannen.
Helmina's Villas is a good property with a great location, just steps from a beach! Waking up and being able to see the ocean and feel the water and breeze is amazing. This spot is also not far from both General Luna and Cloud 9. Staff are friendly and helpful, and the rooms are a good size. I appreciate that the showers are hot and have good water pressure.
They are still under going some construction so some parts of the property are a bit messy. Also, it would be appreciated if either some filtered or bottled water were provided.
Lage, die Ruhe, viel Natur und gutes Personal
Ausstattung etwas dürftig
Very easy, staff very friendly
Reception area needs a lot of improvement
La habitación es muy amplia, tiene aire acondicionado, un pequeño porche, tiene agua caliente. El hotel está a pie de playa, tiene acceso directo.
Dtaff are amazing very accomodating all the time.location is great
I need to use a block to reach the shower.
clean and the staff were super helpful
It was close to the ocean and most things
You had to tell them to clean your room they missed alot of tidying up
Location
Fridge didn't work, bad shower and bad stairs
Chambre spacieuse et bien équipée
Rien
De locatie van het verblijf
Heel erg gehorig en ‘s nachts gaat een aggregaat aan waardoor je geen oog dicht doet, veel ongedierte, harde bedden, personeel communiceert beperkt
Safe, clean, close to beach
I liked everything, but some more utensils pans could be added
This is a perfect place to stay. Room is clean and staffs are accomodating.
Zero! Nadal! Zilch! ABSOLUTELY NOTHING!!!
EVERYTHING!!! The worst place I've ever stayed at. Talk about bait-and-switch. Don't be fooled by their website photos. We only ended up staying one night here. We decided to leave the place the very next day. My daughter ended up naming this place HELL-holeMina"s. This place felt unsafe with all the construction workers drinking by the front gate. The staff blamed everything on the owner for how poorly this place was presented. We were all bitten by bugs, fleas, mites by morning. Oh dogs and dog poop everywhere. STAY AWAY!!! This place ain't worth a single red cent. THE ABSOLUTE WORST!
I like that the accommodation is close to cloud 9 and it has its own private beach entrance. You could go surfing from the accommodation. The kitchen has everything you need to make your own food. It is spacious. The bathroom is clean. The workers are nice. I requested for a microwave and they were kind to give me one for the duration of our stay. It is farther from General Luna but it’s perfect if you want quiet nights. We would definitely stay here again.
Buena ubicación, a 5 minutos del centro de General Luna pero a la vez un poco apartado que se agradece. Cerca también del Cloud9. Tenía secador y un detalle que te pongan cepillo de dientes, además aire acondicionado y agua filtrada. Ducha y baño bastante bien y separados. Todo bastante limpio.
No hay playa como tal en el hotel, son piedras, aunque las vistas no están mal. No tenían motos disponibles, aunque nos ayudaron a ir a la tienda de al lado.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
5.96/10Several mentions of bugs and cleanliness issues, especially in the 'HELL-HOLEMINA'S' review.
Service
9.43/10Staff were described as helpful and accommodating in multiple reviews.
Location
9.47/10Positive comments about the convenient and attractive location near the beach.
Room Quality
8.92/10Most reviews mentioned spacious and well-equipped rooms, though some had minor issues.
Amenities
7.95/10Some amenities were lacking, such as utensils and maintenance of the bathroom.
Value for Money
8.41/10Generally regarded as good value, despite some negatives detailed in reviews.
Food and Beverage
8.96/10No specific comments mentioned, assigned Target Overall Rating.
Overall Experience
8.93/10Mixed reviews, but many guests expressed a willingness to return.