Grand Plaza Hotel New Giza

قيمة مقابل مال واحترام ورقي من موظفي الاستقبال

La piscina y que había dos personas que hablaban mi idioma e hicieron todo lo posible por ayudarme.

El internet no funcionaba para un mínimo de trabajo o llamada. Tuvieron que cambiarme de habitación porque en la que estaba, no se abría. Problema electrónico con la llave. El servicio de limpieza dejó comida en mal estado y la habitación se quedó oliendo fatal. Me cobraron lavandería y planchado, cuando yo sólo solicité lavado...

The room was clean. Morning staff helpful especially Malak.

Night staff argumentative. White towels look greyish and dull. Must use bright white to keep towels white! Room light is very strong. No option to turn off by the bed, must get up and go to the main lifht switch. No one is attending the second level cafe. A small water bottle is extremely expensive, 12 eg, it is almost thievery. The restaurant entrance glass door is not clean and has oiled finger prints all over it. Restaurant table surface is not clean. Morning egg chef coock does not wear gloves, uses bare fingers. Will not stay there again. Have no operating standards and use peasant soldiers for service personnel to dave money instead of professionals.

الهدوء

موقع صعب الوصول اليه طلب اكثر من اوبر لم يستطيعوا الوصول لا توجد اسهم منذالبوابة الرئيسية لدخول الفندق الى الوصول اليه مدخل ومحرد الفندق صعب جدا فقطالملفت للنظر الامكان وال PARK

استقبال سيىء من الموظفين ولا ترحيب ولا اي ابتسامة . ولا يوجد مدخل خاص لذي وي الاحتياجات او كبار السن ..وكل شىء له رسوم العاب الاطفال السباحة المنضاد ال جيم الخ يفترض الاشعار منذ الدخول لكن وجدت التعامل بفوقية من قبل السيدات في الاستقبال وبعض الرجال

هادى ومريح

لا شيئ

⭐️⭐️⭐️⭐️⭐️ “Safe, clean, and welcoming” We chose Grand Plaza Hotel because we wanted somewhere safe for our family, and it exceeded our expectations. Everything was clean and well looked after. The staff were polite and always smiling, which made our children feel comfortable straight away. Definitely a place we would recommend to other families.

The only thing I didn’t like was the towels and bed linens — they seemed very old and maybe used too much. It didn’t affect our overall experience, but I think updating them would make the rooms feel much fresher and match the rest of the hotel’s quality.

Polite staff at the reception

Every thing. Should not be considered as 4 star hotel. If is a service accommodation for the families of police officers

Great breakfast, clean and comfortable rooms. Staff is also very friendly and helpful

A discovery on the way to the airport - a facility with pools, soccer and tennis fields, horse stables, and all kinds of treasures hidden under an ordinary hotel. Unbelievable. Super friendly staff.

Staff reasonably friendly

Wifi very poor. Location is in a no-mans land beside the highway, taxi drivers don't know where it is, nothing around it. Sparse and not many guests. Not very comfortable. Limited offering from restaurant and not very appetising. Much better hotels in Cairo, wouldn't recommend

حجزت مرتين على بوكنج وفلوسى متردتش

حجزت مرتين على بوكنج وفلوسى متردتش

Privacy

It was a pleasure staying at the Hotel. looking forward to visit again in the future!

Excellent value for money, nice restaurant with good selection, nice pool, comfortable and spacious room, comfortable bed, large bathroom.

Could use a bit of a maintenance and room upgrade

Mr. Mohamed from reception went above and beyond to accommodate all my needs. He will be the reason that I will book again. Overall all the staff were friendly and accommodating.

The bathroom sink was leaking water, the hot water didn't last more than 2 minutes, the restaurant has no juice at all which is odd because people usually drink juice for breakfast.

Poor

Very nice and clean place with amazing breakfast

nice place.. peaceful.. good choice for weekend.. staff are helpful

check out is sharp at 12:00

Clean, car parking and wheelchair access

Swimming pool is cold water children could not use

The set

- Location - Cleanliness - Quietness

- Parking Area isn't free and far from the building - Breakfast was poor and not open buffet every day - Room bottled water and hot beverages isn't refillable. Only one ration per stay

Very large rooms, quiet place

To be clear, this is a hotel based within military or Police camp. To find the hotel was a mystery and you have to pass 6 guard. No indication where entrance is. Breakfast is more military basic local food, I had to pay for water. So actually only military and police families where there for their holidays...

Room cleanliness

Breakfast -- Pool

Excellent clean place

Non

Rooms are spatious and very clean

Price is overrated for the service recieved Reception is a long walk from parking Parking is not allowed near the entrance! Reception team dont share necessary information like restaurant location or meal timing Restaurant is located in another building It is a military club and I felt completely unwelcomed as a civilian!

Big rooms and nice bathroom .

We were extremely satisfied with our stay at this hotel. The place is simply wonderful! Everything is new and clean, which immediately creates a pleasant impression. Cleanliness and Freshness: Everything in the hotel looks brand new and very clean. This instantly makes you feel comfortable and cozy. Furniture: All the furniture in the room is modern and very comfortable. Perfect for relaxing after a long day of sightseeing. Bathroom: The bathroom is just perfect! Clean, spacious, and modern. All amenities are top-notch. We highly recommend this hotel for those who value comfort and quality.

Just the location is not very good. If you don't have a private car it will be a little bit difficult to go to some place. There is also nothing around. The hotel based near the road.

Very clean, great location and wide variety of facilities..