Hampton by Hilton Shenzhen Longhua Qinghu

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枕頭太軟

It was always clean and welcoming

Location is quite hidden

He had a really good stay at the hotel. Very comfortable and the stuff was very friendly. Over all 5 star resting for the stay

Just the location. Far away from the center and there were not metro near by

It was good but could be better near down town.

Too far from down town

Breakfast was good. On location wise, its quite far off.

Comfortable room and good breakfast

It’s really far from Train Station and hard to find Taxi around

Das Frühstück war sehr gut, das Personal sehr gut, die Lage war ok aber nicht super

Das Rollstuhlzimmer hatte keinen Duschsitz oder Duschstuhl, und unter dem Waschbecken war es nicht möglich mit Rollstuhl zu kommen

The breakfast was excellent, the staff very helpful. Restaurants and a small supermarket are close by.

The rooms feel a bit dated, specially the carpet

Spacious rooms with a good bathroom and great shower. Very good breakfast with a variety of local and international food options.

The location isn't very appealing; there aren't many restaurants or nearby metro stations. Communication with the English-speaking staff requires using a translation app on your phone. The staff tries to be helpful, but the language barrier is a bit of a challenge.

Perfect

Maybe i think they need to open the hotel bar

Everything

In my room may it's not in the other rooms the air conditioning is not quite at night even in the lower level

the rooms were spacious

the people at the counter did not know english, the first time we had arrived the check in took too long and they made so many mistakes we had to correct them multiple times. they first couldnt find our booking, then told us to pay a fee/deposit of 1000 rmb. whether it was the fee for the room or a deposit that we are gonna get it back was unclear as i said the people at the reception could not speak english and relied on the translator app of apple, and i think everyone knows its one of the worst translators out there. we had booked 2 nights for 902 rmb which we had to pay when we arrived to hotel but they assumed we already made an online payment and had to pay for the room now (1000 rmb) it wasnt until i said we never made an online payment that they said oh ok pay 902 rmb then. first, they got our booking date wrong, then they asked us to pay a deposit far more than the fee for one night, and finally they got our room fee wrong. the whole thing lasted for half an hour and i have never experienced something like this before. i really did not expect a hilton hotel to not have english-speaking people at the reception.

High floor, good view

Hard to get a taxi. Reception helped me order one at departure.

Good location according our meetings, the personal were very polite and speedy Mr. Vision and duty managers Mr. Leo and Miss Mia. They help us rebook cause of late arrivals to hotel. They help.us with breakfast and room. The view was perfect. The breakfast was smorgasbord. Thank you for your hospitality.

We found some stains on the sofa.

Rooms are clean and large. The little delivry robot was cool. Weird cleaning schudule but efficient. A 24 hour convenience store a couple of food places nearby. asome older xiaomaibu placeary two.

Door never closed properly on first try and I couldnt work work out light stick combonation system: Otherwise it was great. Gum could you a cable machine but otherwise fine.

Only need to have English speaking 1 person in reception, thats it, the rest is perfect

Good spread of breakfast. Nice clean comfortable rooms

All was good.

The staff specifically the front desk is very supportive And the room service is fast respond

There is no safety box