Despite calling their telephone number several times during the day , leaving 3 messages. Opting for their emergency number , not once where the calls picked up, only saying they where shut . No voice messages returned . Automated rubbish systems
Luxurious Accommodation
Indulge in a stay at The Baiting House, a 4-star hotel nestled in Upper Sapey. Each room boasts elegant decor, a flat-screen TV, and a private bathroom with complimentary toiletries. Upgrade to a room with a kitchen for added convenience.
Charming Amenities
Relax in the garden, sip a drink at the bar, or savor a delicious meal at the on-site restaurant. With free WiFi and free private parking, your comfort is our priority. Unwind on the terrace and take in the serene surroundings.
Outdoor Adventures
Explore the picturesque surroundings with hiking and cycling activities. Located near Lickey Hills Country Park, there's no shortage of outdoor fun. After a day of exploration, return to the hotel for a peaceful night's rest.
Book your stay at The Baiting House now and experience luxury in the heart of Upper Sapey.
Check-in from
04:00 PM
Check-out by
10:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Sofa bed (Variable Size), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
51 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
19 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
14 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
42 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
33 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Despite calling their telephone number several times during the day , leaving 3 messages. Opting for their emergency number , not once where the calls picked up, only saying they where shut . No voice messages returned . Automated rubbish systems
Rooms were lovely and spacious.
Lovely food, friendly staff, a gorgeous place to relax for a few nights.
Quiet, intimate in a lovely setting. Lovely little lodges with hot tubs . Reasonable price Amazing food and friendly staff .
Couldn’t park directly outside the lodge
Lovely place and location, staff were friendly
We couldn't park our car at the lodge, so it was a bit of a pain, fetching the car to put bags in and out
Private, very good food, clean and easy check in
Nothing
We had an amazing evening meal it was absolutely delicious and the hot tub was an absolute bonus !
The Wasp nest outside our Lodge, I do not like wasps and pretty terrified myself or our dogs were going to get stung. Obviously, we could not open the window because of this
Loved everything! Fabulous breakfast!
Situated in a quiet location, with excellent breakfast and dining options. Very helpful and pleasant staff.
It wasn’t made clear that food service wasn’t available to all guests on Sunday evening which was a disappointment. Offered Pizza when other guests had full menu options making us feel unappreciated and let down. A sheet only would be helpful for bed when lodge too hot for duvet.
The lodge, the hot tub,the privacy. Internet in lodge was good Nice surroundings
Couldnt get food there at 7:30pm as it was quiz night on Sunday night wasn't made aware no food available and there's not a place close by to get food. Would've liked insect shutters if we open the windows to stop bugs getting in, lodge was hot and stuffy but it was a hot day.
All of the food was very good. Beds were comfortable. Great bedroom and bathroom, all quite luxurious. Dog friendly.
No draught cider as advertised
Amazing,, it’s our fourth time here x
Clean and comfortable lodge, easy to use hot tub, comfy bed. Lovely countryside location.
Lovely relaxed venue. Lodges are peaceful and well kept. Very friendly staff
De mooie, rustige ligging van de suites met eigen terras. Fijn om een kitchenette te hebben, met koelkastje,waterkoker en nespresso.
Wij vonden het bed niet zo groot en niet zo comfortabel.
Lovely little place food out of this world and staff really friendly !
The lodge was a great size for the two of us, with a small kitchen area and good size shower. Lodges have their own private hot tubs which are also a good size, clean and in a great location (right next to your lodge). The pub on site is exceptional, the food is incredible and the staff are helpful and friendly. We intended to eat one meal there and ended up having dinner twice and breakfast!
Spacious , clean and in a peaceful location .
The weather was exceptionally hot during our stay but the Lodge was really well located and a Fan was provided to try and keep us cool. The staff were brilliant and the food, including the Breakfasts was exceptional. The information pack provided was the best we have ever come across and provided a wealth of places to see. We will definitely be going back here and we highly recommend them.
Nothing
Great breakfast. Brilliantly helpful staff with our large group. Great food, both from the full menu & bar snack menu. Lovely pub & courtyard garden. Beautiful rural location. Lodges were private & very separate so you felt alone, had you wanted some peace & quiet.
The lodges were very hot in the heatwave & the fans were not effective unless you were 6 inches away from them. This was despite excellent blackout blinds. Luckily we took our own fan. The sofa bed in Radnor was pretty uncomfortable for one person & wouldn’t have been possible for 2 normal height people.
Very comfortable bed, wonderful shower and beautifully decorated. Peace and quiet and a lovely night of sleep.
Can’t think of anything.
We had a really lovely stay - the lodge was very private, clean and the facilities were excellent. The rooms were large for two people (unlike some log style cabins which are very tight) and it had all the equipment for a stay longer than one night.
No dislikes.
The evening meals were fantastic, the staff really helpful, cheerful and engaging, with a great set of locals as well.
It was pretty good all round
Rural
Bed not comfortable
Location , the pub was lovely , the food excellent and the accommodation decor was modern, the beer garden was beautiful too
The location is lovely. The room was small but perfect. Food was amazing, so tasty. And Mark the one in charge is a perfect host.
Clean tidy and the shower was lovely.
Modern and clean. Everything we needed to stay for the night
Loved it all
Its location and the welcome. All the staff were fabulous. The food was an amazing standard prepared with care and presented beautifully. Great choice of beers was available too.
Nothing to dislike for us but anyone who wishes to stay within either of the 3 bedrooms in the pub needs to be able to climb exceptionally steep stairs.
the staff before arrival was very accommodating on my phone after mentioning that i was looking at having some Birthday decorations put up / if i needed to come up before hand - Molly was great xx added some extras without anything asked!
no microwave, but made do never the less
The lodge was very clean and modern. The food in the restaurant was exceptional.
Nothing
Shower. Cubicle could have been cleaner No buiscuits or water bottles in room More choice for breakfast
Lovely inn with rooms, lovely staff all perfect. Food was exceptional.
Nothing
Always a great place to stay when visiting the area. Great staff always make you feel welcome. Food is superb.
Nice room
Only one vegetarian option in restaurant
Friendly staff, great breakfast, really good sized room and bathroom with a very powerful shower and all the amenities you need.
We arrived late and they stop serving dinner at 20:30 but our own fault!
Location
Noisy hot tub motors Always bright outside Pillows terrible Too warm with heating off Open windows blinds kept banging on windows due to the breeze Didn't sleep well got home more tired than I went lol
The hot tub
No microwave
The pod we stayed in was really clean, modern and comfortable. The food in the restaurant was amazing and the staff who served us our lunch were friendly and give us everything we needed.
We had a latte for breakfast on our first morning, and the service was good and the waitress was friendly, but the following day another waitress said we don't do lattes, even though we'd already had one the day before. She then came over a little later with two lattes and said, "I was expecting more people, so I've had time to make them for you." I was surprised as we would have been prepared to wait a little longer if she were busy but she basically refused to make them. It did come across that the waitress wouldn't make these drinks if she was busier which I've never heard of before considering we were residents and had paid for our breakfast. It was our last day and we came for a nice breakfast to round off a good trip but this left us disappointed as we'd enjoyed our stay up until this moment. We decided to leave early as a result of the experience even though we had a later check-out and planned on staying a little longer before all of this. Other than this one moment with this waitress the other staff were exceptional and very attentive to our needs but one moment makes a lasting impression which is unfortunate.
It was very clean and spacious. Lovely location.
Nothing
Exceptional facilities. Very clean. Great supper and breakfast
Nothing
Location and the hotel itself
Nothing - although the food was ok, it was expensive for what it was
Servicio y lugar
Ha subido el precio bastante en comparación desde hace unos pocos meses
Staff were awesome, food exceptional and very comfortable bed and large roomy bedroom and bathroom!
We didn’t realise that for stays over 1 night the housekeeping service did not come, we stayed 5 nights, we asked for the room to be serviced and they were happy to oblige, so it was dealt with successfully.
Hot tub, room was nice, male member of staff friendly
Lack of communication , all staff not very knowledgeable
Our favourite place to go
We stayed in one of the hot tub lodges that was very well appointed and comfortable. The restaurant was delicious and staff were incredibly lovely.
N/A
The restaurant was excellent for breakfast and dinner. You do have to book at the weekend. All the staff were friendly and helpful.
Nothing to dislike .
Beautiful setting, immaculate lodge. Stunning throughout. Hot tub a bonus
Not for you if you don’t like peace & quiet
Can't say as I never got there. Roadworks not far away sent me on a tour for more than a hour so please check. No body will tell you this
Lack of communication from the baiting house
The food, the room, the hot tub, the service, was all amazing and we'll definitely be coming back!
Visiting family close by so this was a good location. Friendly staff, lovely comfortable bedrooms. Travelled as two couples.
Booked for two nights with breakfast, Tuesday-Thursday. On our way Tuesday, received a telephone call from The Baiting House and was told the restaurant is closed Tuesday evening and closed for breakfast Wednesday, but breakfast will be available Thursday. We hadn’t intended to eat there Tuesday evening but was Very disappointed for the late notification advising breakfast was cancelled for Wednesday. Wednesday morning ready to leave the House to find somewhere to go for breakfast when my brother in law noticed a tray of orange juices, when asked a member of staff he was advised that breakfast is served and we are on the list!!
The lodge was exceptionally clean. The welcome food package was a really nice touch. Of course the location and the hot tub was ace
Nothing we didn't like. Although be aware that the pub and restaurant is closed on Monday and Tuesday.
Very friendly pub with excellent rooms and lodges. The restaurant is exceptional although the menu is a little limiting. Great atmosphere both in the restaurant and the bar makes it feel very homely.
Nothing
Hot tub was a little dirty. Cabin was basic in terms of furniture. Bed was very comfy! It was good we could check In early. Food and staff were lovely.
See above
The place itself is beautiful
Staff do not reply to phone calls, or emails. Called 6 times and left messages and no one got back or could get hold of anyone. Still waiting for a reply from an email I sent after the stay and it’s been a week. Also messaged on there Facebook page and again… no reply!
Fab countryside location. Lovely pub and amazing food. Thank you for such a lovely time. Will stay again but with a hot tub!
Nothing
Clean and tidy room with seating area
Cutting costs seems to have gone a bit too far, no tissues, water, biscuits, very limited 1 hour for breakfast.... Noise from attached lodge next door.
Quiet and peaceful
Clean and cosy
This was our second stay at The Baiting House, and we loved it just as much as the first time! It’s the perfect place to completely switch off and relax. The lodges with hot tubs are beautifully equipped, super comfortable, and have everything you need for a cosy getaway. The location feels wonderfully peaceful and remote, yet it's only 20–30 minutes from plenty of great places to explore. The guest book in the lodge is full of brilliant recommendations too, which is really helpful. The on-site restaurant is absolutely fantastic—the food was incredible! I had the beef and my boyfriend had the lamb, and both dishes were exceptional. Breakfast was just as delicious. The staff are so friendly and welcoming, and they really help make the stay feel special. We honestly can’t wait to come back again!
One small suggestion—adding a few board games in the lodge would be a lovely touch, especially given the peaceful, remote setting where you’re encouraged to slow down and unwind. Also, having an option to log into streaming services (Netflix, Disney) on the TV would be great for cosy nights in.
Very clean and well furnished
Lack of good WiFi
Excellent staff wonderful for location for us and fantastic food
No negatives for us
Beautiful property and very warm welcome when we checked in. The rooms are lovely and spotless.
just a beautiful hotel & location
The pub and restaurant the food was really lovely. Unfortunately I didn't have time to try the jacuzzi but it was a nice touch. Welcome pack was a nice thought but a small pint of milk in the fridge would be an extra touch.
Unfortunately someone had allowed their dog to fowl near my lodge and left it there. We had small children running around. If your animals are welcome, be responsible.
pleasant and helpful staff.delicious breakfast.t
a droning noise all night from extracterene
The hot Tub, the food, the lodge, the location, the staff and especially the manager…
What’s not to like?
Hot tub great. Room comfortable.
A few things were broken in the bathroom, flush on toilet and toilet roll holder and shower was not great.
The gentleman running the morning breakfast room was very happy friendly and efficient
The bed didn’t feel very sturdy.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.41/10Overall clean and tidy, but some concerns about cost-cutting reducing amenities.
Service
8.98/10Staff were generally friendly, but there were significant complaints about poor communication.
Location
9.22/10Beautiful countryside location, perfect for relaxation.
Room Quality
8.87/10Rooms were comfortable and well-maintained.
Amenities
8.8/10Good amenities, though there were minor complaints about hot tub cleanliness.
Value for Money
8.66/10Overall good value, though some felt misled about breakfast services.
Food and Beverage
9.21/10Exceptional food quality, highly praised by guests.
Overall Experience
9.08/10Overall enjoyable stay with some minor issues.