Encomenderos Suites - Apartamentos Amoblados vs Similar Hotels

Mentioned as somewhat small and not entirely comfortable, impacting the score.

Rooms/apartments are functional but show signs of age for some guests: comments about old fittings, worn sofa bed, bathroom installation problems and limited space/furnishings.

Issues with mattresses and facilities not well maintained were highlighted.

Apartamentos espaçosos, bem decorados e confortáveis (camas elogiadas); problemas recorrentes com chuveiro (pressão/temperatura) e visão para outro prédio em alguns quartos; sofá-cama desconfortável para adultos.

Many comments indicated that cleanliness was an issue, with mentions of dirty apartments and the need for improved suite cleanliness.

Multiple reviews report unpleasant odors, stained sheets and towels, and generally not very clean; some guests did note the place as tidy, but cleanliness is a recurring concern (bathroom humidity and lack of extractor also affect perceived cleanliness).

Cleanliness was praised, but some reports of issues with linens and odors present.

Geralmente limpo; hóspedes mencionam apartamentos e banheiros bem cuidados, apesar de relatos pontuais de infiltração/água no piso após banho.

Consistently praised for excellent location near restaurants and tourist spots.

Consistently highlighted as the strongest attribute: excellent, central location close to shopping, metro and attractions, with good views and convenient accessibility.

Several reviews noted excellent location, very convenient for travel and access.

Vários comentários citam localização muito boa/ótima — ponto forte consistente nas avaliações.

Guests noted good attention from staff, leading to a higher score despite cleanliness concerns.

Service is mixed but generally positive: several guests praise prompt, helpful hosts and efficient arrival handling, although a few reports mention late/poor responses, early‑check-in charges and unresolved electrical issues.

Numerous reviews mention friendly and attentive staff throughout the stay.

Atendimento frequentemente elogiado (funcionários cordiais e atenciosos, destaque para Antônio). Houve porém falhas operacionais pontuais (falta de guarda-chuvas/apoio na chuva, porta do quarto deixada aberta, problemas com elevador).

No specific feedback, assigned 'Standard quality for this hotel tier'.

Very little F&B service mentioned; absence of coffee/breakfast noted by some guests but no major complaints about food service overall.

Breakfast was seen as inadequate, affecting overall satisfaction.

Café da manhã elogiado pela qualidade, porém logística ruim para muitos hóspedes (serviço em prédio separado, filas e falta de organização em dias cheios).

Facilities were reported to meet guests' needs well.

Basic amenities present but with gaps: missing extractor in bathroom, limited tableware and seating for advertised capacity, occasional electrical limitations and no provided coffee in some stays.

Some amenities lacking, particularly in kitchen supplies and breakfast options.

Amenidades mistas: banheiras e estrutura do apartamento bem avaliadas, mas equipamentos de lazer (sinuca) e instalações mostram desgaste; também falta de suporte (ex.: guarda-chuvas) e apenas um elevador em funcionamento relatado.

Identified as good value for the location and facilities offered.

Perceived as good value by several guests given the prime location and low price; however, a few consider the condition not matching the photos, creating mixed views on overall value.

Good balance of quality and price noted, but could improve on breakfast.

Comentado como bom custo/benefício por vários hóspedes; quartos atendem às expectativas pelo preço.