The Pharo

Room

No

Fint hotel med god restaurant. Der var dog flere ting på menukortet der ikke var tilgængelige, hvilket er irriterende. Stor buffet, som dog var for dyr.

Dyr buffet. Af uforklarlige årsager skulle man have morgenmad på værelset den ene dag og i restauranten den næste. Personalet var lidt for "fine" de troede at de var meget vigtige. Badeværelset blev oversvømmet når man tog bad da risten i badet er placeret for højt, og desuden er stoppet.

Room was nice, and helpfull staff and the high tea buffet was excellent. And they helped me to celebrate the birthday by arranging a beautiful bed decoration

Abbiamo viaggiato in moto e questo hotel è stato scelto perché lungo il percorso Ella-Negombo. Ottimo rapporto qualità-prezzo

Staff impreparato; dopo aver fatto la doccia il bagno era praticamente allagato a causa dell’acqua che fuoriusciva dal box doccia, ristorante aperto anche ad avventori esterni e quindi molto affollato. Già a colazione musica ad alto volume.

Großzügiges Zimmer und Bad. Sehr sauberer Pool auf dem Dach. Hervorragendes Restaurant im Haus.

Leider ist das WLAN Netz sehr schlecht

Poor bathroom drainage — the water doesn’t drain well, leaving the floor constantly wet

Beautiful location

Lovely big rooms and very comfortable. Good value for money. The buffet is great.

The room was clean, comfortable, and well-maintained. The staff were friendly and helpful. The food was delicious, and the dinner buffet was excellent

However, the AC in room 304 did not work properly. Although a technician came and temporarily fixed it by resetting the power, it stopped working again during the mid night.

It`s an Unforgettable, Memorable stay at the Hotel Pharo and highly recommended for your special stays.I invite you to come to Pharo, get an amazing experience. Also, Very Friendly Staff and Room Facilities.

Nothing

Great balcony, suitable for exercises and yofa

No view from the hotel window

No words simply amazing in nittambuwa town I recommend to visit this place also staff was so helpful from all departments including the security also thank you Pharo 👍

I didn’t see any bad in here at my staying time

Room service staff were friendly and helpful Rooms are spacious

Agree with many of the concerns that have been raised by other guests. It is unfortunate to see that management have still not rectified the issue of the scalding hot water that comes from the bathroom tap or the water stains on the ceiling that have now progressed to paint peeling and rooms have a damp smell. Meal preparation is far too long, waiting 1 hour. Front desk staff would also benefit from basic etiquette training and how to handle phone calls I sincerely hope that immediate action is taken to fix these issues.

The facilities

The location

Easy access staff was friendly and food was great

None

The room was clean and spacious. It is well located on the road from the airport to Nuwara Eliya.

The hotel is old and not well maintained. The rooftop is completely abandoned.

Everything was good. I ordered dinner, and it was delicious. The staff are kind and willing to help. A recommended place to stay.

It would be better to have a variety of lighting options in the room. Although there are many switches, only one set of lights works, and there are no additional options available. Additionally, there is no dim light facility, which would be a valuable addition.

Rooms were great

Nmo key cards for rooms. Had to open with a key

I loved the front ckounter staff

Not clean, looks like ghost house

Great place, food. Friendly and helpful staff.

Rooms are spacious and clean

No drivers quarters available unfortunately (for such a big hotel) Water from shower floats into the bathroom (in all 4 rooms...): dwelling after shower; moreover the hot water is dangerously cooking (be alert!) Bit slow reception Breakfast is very basic for 1000 LKR