Sotogrande Hotel and Convention Center Batangas

Good location. Delicious food. Comfortable to stay

Excellent stay overall. The staff were very accommodating, the hotel was clean, facilities were great, food was enjoyable, and it offered good value for money.

The only drawback is that it’s quite far from transportation, which may be inconvenient for travelers without private transport.

We stayed for 2 nights as we were in Batangas to attend a wedding. The staff are nice and accommodate us professionally!

All

None

Very clean and nice staff. Shoutout to Eljay for being so welcoming from our first day til the last. We appreciate your hospitality.

I like that it was near the event we were going to, and that the hotel was new so facilities look good.

I felt like the staff needed more training on how to handle guests. For example: They cleaned our room and they did a good job however my room became very hot (and mind you it's summer so it was 35C outside) because they removed my card from the slot where it gives you electricity — not only did they remove it, but they took it as well. Also, during breakfast, my father preferred fried egg rather than scrambled egg so we asked the staff nicely, however they cane back and said it's not possible. Of all the hotels we've been to, this is the only hotel we had to convince to produce a simple fried egg. It's so disappointing.

It’s a nice hotel but far away from everything

If you have any questions don’t ask

Hotel is new and clean. Staff were very polite and professional. Large lobby and rooms were clean. Its a good launchpad for island activities-- close to Batangas City and Anilao.

If you're coming here without your own transportation, it may be difficult for you especially that ride-hailing services is not yet prevalent in the area.

it's new and clean

lack of parking spaces and the aircon in my room was not working.

Very good location, comfortable stay, helpful staff with excellent breakfast to start the day 😊

Clean and comfortable room. Friendly staff. Breakfast was good.

The hotel was a little far from the Batangas Port. Water heater in our room did not work, and thus no hot water.

Vriendelijke en respectvol medewerkers.kamer is schoon ook de badkamer.ik kan dit hotel aanbevelen aan iedereen😀😃😄😁het ontbijt is ook zeergoed

Geen espresso of cappucino in de restaurant.

The breakfast did not completely meet my expectations in terms of options and overall quality. That said, given the price point, I understand why the selection was simple and appreciate the value provided.

There is also room for improvement with the restaurant menu. A few dishes lacked flavor, some were overly salty, and others were not very tender. Additionally, the swimming pool appeared unclean during our stay. Addressing these concerns would greatly enhance the overall guest experience.

Good location

Considering that it's only a year old, the bathroom is already moldy aside from it being very small. Needs strict maintenance

Hôtel propre et confortable ;parties communes agréables ; personnel très serviable et agréable Mention spéciale à Jana Pause pratique avant le port de Batangas

La salle de bains très petite

Size of the bed

Breakfast food.

Breakfast and dinner menu, free parking

None

Staff is nice. Wifi is pretty good

Drinks are just tang jacked up. Food was nice this time was tapa was more like garlic beef no sweetness. Hot water randomly stopped working. Also they misplaced my laundry with not reimbursement of anything so nice

The view was nice, hot water was good, wifi was great, and had a easy way to get deliveries for things I didn't have.

One chair but two beds, one nightstand but once again two beds, shower is too titled and nonslip mat constantly slips, services are either not available or non existent in the way described. Food was alright but way too pricey for the quality. Their laundry service messed up and misplaced by clothes and gave me someone else's... all shine with not enough substance. Likely understaffed. Also nice TV but literally no channels. Too many to list. Maybe give this place a few more years to improve.

The room which we got had a Nice view Overall its a Nice hotel Kids enjoyed the pool

Breakfast no proper Hygiene Smelly glasses and plates Bathroom is very small

At the check-in we've been asked to put down a deposit of 600 pesos, despite that no initial information was given in regard to this. We've been told that within 24 hours after the check-out will get refunded. This was happened on the 27th of December. Until today no refund was made. We even tipped Joshua, the Front Desk manager lol

Perfect Location

Dirty Pool

Sotogrande Hotel offers a very comfortable and simple stay while still providing all the perks you’d expect from a hotel. The staff were amazing—special mention to Allen and Sophia, who were incredibly helpful and went out of their way to assist us with our dining needs. The amenities are great overall, though there’s still some room for improvement. We booked a total of five rooms, and everyone in our group truly enjoyed their stay. Spending Christmas here made the experience even more special. The beds were extremely comfortable, and the air conditioning worked perfectly, which made our stay even more relaxing. Overall, it was a wonderful experience, and we would gladly stay here again.

No electrical outlets at the bench area where the kettles are.

THe staff are very helpful attentive and helpful. ROom was spacious and clean. Magagalang at masayahin ang mga staff. Dankeshoen!

We didnt get to use the pool because theres alot of group whose using it and drinking beer on the side. The next morning they have team building so we dont have chance to use it again.

The room was clean and beautifully arranged. The staff were exceptionally friendly and accommodating, and the buffet meal was outstanding.

Everything was excellent (the room, the service, and the food) except for the coffee request, which was served a bit too slowly.

Massive shout out to Josh & Janna for their great customer service. All the staff were friendly and super helpful. The rooms are clean & comfortable. A gem 12 stars

breakfast was free. the pool was clean. staff were nice and pleasant. the water in the bathroom was strong. ac was working great.

no where to go near the property. no attraction close by. sm batangas was 20-30 minutes away.

Their kind and approachable staff...

The leak of the aircon that makes the bed wet.

The hotel staff are friendly, nice size rooms with comfortable and clean beds, superb buffet breakfast. Affordable but elegant hotel! I will surely recommend to friends and family.

No spa

Location

The hotel ignored the pool area. It can’t be used, too dirty.

Location facilities and the staff

The room is not well cleaned

Sehr gut and gute lage

Without safety deposit ist besser.

Location, convenience and value for the money.

Not fully finished yet.

I will never book another trip to stay at this hotel again. This is the worst customer service that I have ever experienced in all my years of travels. When I knew what I was in for, I tried to cancel the booking within minutes, but they would not allow the cancellation. I would recommend that if you are thinking about staying at this hotel, think twice about doing it.

The property is nice and very convenient if you need a place to stay in Bauan. It is not fully open yet and they are on their soft opening stage. Seems like the staff are still learning the ropes of hotel operations. Pool could get busy with all the conventions and team building activities. Friendly staff though and quick to address any concerns. Looking forward to when they are fully operational.

This hotel has very good staff, clean facilities including an inviting pool area, the breakfast selection was very nice. The room itself was spacious and linen was clean. Overall a great experience, would definitely rebook and recommend!

Location

No laundry basket, no sleepers for guests

- Hotel is new, spacious and smells really good. - Staffs are amazing from the kuya opening the entrance, to friendly receptionist, housekeeping and restaurant staff. - The rooms were cleaned daily, bed is professionally tucked in with proper layering. Housekeeping has really high standards similar to 5 star hotels I've been to. - The room comes with 2 complimentary mineral water, clean towels, tooth brush and vanity kit. Vanity kit is cheaply made, can't even use the cotton buds as its stick is made of soft plastic. - The bathroom comes with a bath tub, rain shower head and nice smelling bath gel, shampoo/conditioner. - Views are amazing, lifts are fast. - Location is ok, no much around it but food is available for delivery and front desk can contact a tricycle to get you where you need to be. - Hotel also has massage and spa services, didn't get to try it but I included a photo of the pricing. - They have a large outdoor pool cleaned daily.

Stayed here for 3 consecutive days, loved everything except the following: - The included breakfast (restaurant on the lower ground) is just off, deeply disappointing. - Can't believe they even have a chef considering the quality of breakfast they serve, the only thing thats good there is the brewed coffee and the friendly/welcoming staff. - They charge P600 for extra head, choices were very limited - soaking in oil garlic rice, 1 veg dish, very dry chicken longanisa (some is already sour - might have been a left over from yesterday), fish tinapa, bacon, dinner rolls, some kakanin and fresh fruit. - Sometimes its buffet and sometimes its a set (they woke me up and call me to ask what breakfast I want at 8.30pm, when I went to the restaurant, they didn't even get the right order - should have been steamed rice. Then why wake me up if you wont get it right anyway? - On my third day, as I was getting food from the buffet, they told me my room number is not valid, they said no one is staying in that room, unbelievable! This restaurant leaves a bitter taste on an almost perfect stay.

From the smell of the lobby and the comfort of every bedding. The staff were also accommodating and the guard was very concerned as when we arrived, he offered us to stand in front of the aircon as it was very hot that day and we had 2 babies with us

The aircon in the lobby was set to 29. The aircon in the room where we stayed was leaking. The food in Suelo was expensive and just plain and ordinary. Vloggers who reviewed the food were exaggerating.

We enjoyed the swimming pool.

The aircon is not cold enough. During breakfast there were only a few people in the restaurant, so It's not busy that time. We were eating breakfast and so we asked 2 of the staff to give us our free orange juice. They neglected us!!!

Me and the kids had a great and comfy stay. 😍 they really love the bath tub and the breakfast buffet. 😊 comfortable beds and good linens. All in all a good stay!

I like everything about this hotel, first time to do this staycation with my fiance and its indeed superb and sulit. Babalik balikan mo ulit tong hotel na to 😇 Kudos to them ☺️

You literally get what you pay for. It's a brand new hotel, but still a budget hotel. The staff whilst are lovely and friendly are so clueless as to what is going on. You walk into a grand entrance with an automated grand piano then it's all downhill from there. There are no credit card facilities, and then are empty show rooms just doing nothing. Presumably waiting to get fitted. To get to the pool, you need to walk through the dining area, ask the wait staff for beach towels and then when your finished your swim, you walk back though the dining room. It's the weirdest set up! The room is nice enough, however also a weird setup in the bathroom. The bath shower had no shower curtain. Then the stand alone shower glass panels were much shorter than the shower head so water just went everywhere. The floor in the rooms was absolutely filthy. It was clearly not cleaned properly post th construction as the soles of your feet ended up black. It's not a quality build at all. Everything looks rushed or half finished, including the gym. You walk in, aircon is off and half of it has no proper flooring. The food was below par. We ordered several dishes and to be told they weren't available and th dishes that did arrive were not edible. It was the lasagna and chicken/pork adobo. Not to mention the food is completely overpriced. The place has potential if they fix all of those things. If all you want is a place with a pool and a clean bed then this is the place for you.

I liked the room in general. The furnishings were nice and the bed. The restaurant and pool were nice too. But there was a fly in the restaurant.

It seemed that there were works being done in the hotel so we were hearing some noises from our room. Also, there were outlets near the TV that were there but not functioning at all. The automatic door closer could have been planned better because it hits the cabinet when door is opened. The bathroom did not have a shower curtain and lacks lighting having only 1 light inside. One of the elevators looked dusty from construction when we used it. Our room door had a mark on it that looked like paint mark or dust from construction. I understand that the hotel just opened late last year but then it should be ready if it is already open to the public. And also, I hope that there will be an option for credit card payment soon.

Superlike beautiful view from our room…sea view and mountain view in one place ☺️💕

Joshua and his team where excellent... very kind, helpful, friendly, professional. We have already booked my son in for a stay next month..

Was a soft opening and actually we were the first guests. Only complaint was the gym wasn't ready ... but this is expected on a soft launch.

Beds were comfortable. This hotel is brand new so everything looks modern and clean. Lobby was spacious.

The bathrooms are poorly designed. The door swings inward and would hit someone if they are using the toilet. There were no shower curtains or door and the toilet paper is by the shower side. So it gets wet when someone is showering. The water pressure of the bidet was too much and hurts to use. Since they are newly opened, they only take cash so be prepared. Even if you booked online with your credit card, they will ask you to pay cash onsite. Your card will not be charged.

The rooms are spacious. The pools are nice.

The restaurant service needs improvement. The wait time for the food to arrive took hours.

With a last minute booking, we found this place in the middle of Batangas. It is accessible with taxi (P500-600) that hotel can arrange but not public transportation friendly. The location is 20 mins (14km) away from Batangas Port, for those who intend to go the Puerto Galera, there are more options near the port, but not as pleasant as this hotel. The lobby of the hotel is very spacious with modern furnishings and the room we were in was bigger than average with good bed sheets and pillows. It's a new hotel and I think it should have waited a bit more to make sure it's ready for guests instead of having a soft opening - this soft opening can be very disappointing as the staff needs more training but we were served to the utmost and all is well. Thank you!

The property was brand new. There were a few niggles but to be expected as in soft opening. Staff were helpful. Everything was good.

The building is new and nice. The staff are accommodating. The food was great.

Nothing so far.

The service rendered to us was the highlight of our stay.Everyone was in their best smile,welcomed us and made us feel at home.Front desk staff JOSHUA and PRINCESS JANNA was kind and helpful that they arranged a taxi for us. They're both attentive to our needs so thank you guys! Lei and Kem was courteous,room attendants and the security guard (Ronald) also helpful. We spent a lovely morning walk by the pool followed by a sumptuous breakfast served by Sophia and Glai. This two girls ensured that we enjoyed the food which we did! Kudos to the chef.It would be better if it's buffet style in the future. Overall, the way your staff treat their guests is the foremost reason we will be coming back.Thank you once again and I look forward to spending time at your five-star service hotel!

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This isn’t our first time staying at a Sotogrande hotel, the room was cozy and similar to the one we stayed in Baguio, so it felt familiar. The staff were friendly and attentive, always ready to assist, which made our stay really pleasant. If you’re looking for a quiet and relaxing staycation, the peaceful surroundings make this a great option.

Since this hotel is still new, not all the facilities are complete yet. They’re only offering plated breakfasts instead of a buffet, which might disappoint some guests. Also, the location feels a bit isolated—there aren’t any nearby malls, shops, or restaurants, so you’re pretty much confined to the hotel unless you drive out. These are minor things for us, but worth mentioning.

I've booked a room for for my wife. It's a new hotel that just opened December 2024. - While not at a central location, the location is accessible if you have a car, you can get to at least where she needed to be. - Hotel has dining and breakfast was included with the booking. - Hotel staff are great. Approachable. We'll come back next year. Thank you.

I recently stayed at this hotel, and I was very impressed with the experience. The property is brand new, and everything is spotless, making it feel fresh and modern. The staff were incredibly friendly and accommodating, always ready to assist with any requests. It's clear that guest comfort is a top priority here. Overall, I highly recommend this hotel for anyone looking for a clean, comfortable, and welcoming stay.

New building and nice ataff

The hotel not yet has internet!

Very New nice and super clean. Staff and food was great. Room nice and big. Bed is super comfy. Wishing the hotel a nice Grand Opening

We arrived on their soft opening so cash only. No wifi and room TV not working. Some architecture flaw in room and small bathroom.