The Riverston Grand

Nous avons tout aimé dans cet hôtel : les équipes qui nous accueillis, vraiment adorables la chambre (tout en bois avec ses grandes baies vitrées, et très bien pensée et conçue, un peu comme sur un bateau, avec un espace rangement pour les valises, une douche très sympa et agréable, plein de prises. Il faut juste mettre des ampoules dimmables là où il y a des variateurs.) les repas : fins, copieux et délicieux, notamment le watalappan. l'emplacement : tout au bout de la route et juste avant d'arriver au sommet, vous êtes au bout du monde, mais dans des conditions très confortables. A noter : l'hôtel offre également un hébergement aux chauffeurs.

Rien.

We had a lovely stay at the hotel as part of our honeymoon. They made us feel really special. We had the highest room at the hotel and the views are breathtaking (though it can get a little windy so bring ear plugs if you can’t sleep with the noise). The food was delicious and very generous and the staff were so attentive. We enjoyed some beautiful walks in the Knuckle Mountains too with their guidance. After a busy few days, it was the perfect place to come and relax in the tranquility of the hills.

Super schönes Zimmer, klasse Aussicht! Sehr netter Service. Prima Essen.

Location and the million dollar views. Food also was great. Friendly people excellent service.

Die unbeschreibliche Aussicht und Natur

Die Getränkeauswahl hätte größer sein können, allerdings wurde dieses durch frische Obstsäfte ausgeglichen. Die waren sehr lecker!

Excellent location, staff and great hospitality. Unique set up and timely services. Very friendly and responsive staff. Highly recommended.

I liked everything there.

Splendida vista 180 gradi e camera meravigliosa

Fina rum.

Det spöregnade så tyvärr såg vi inget av utsikten och vi kunde inte göra några utflykter. Vi kortade ned vår vistelse och åkte vidare främst pga regn.

Our stay at Riverston Grand was nothing short of incredible. From the moment we arrived, the level of service and attention to detail truly exceeded our expectations. Every staff member we encountered was warm, welcoming, and genuinely committed to making our stay perfect. A special mention to Mr. Asanka, who helped us so much throughout and also upgraded us to a fabulous room during our stay. His kindness, professionalism, and willingness to go above and beyond truly made a difference and added so much to our experience. The hospitality here is on another level, always attentive, always smiling, and always ready to help with anything we needed. Whether it was assistance at reception, the friendly housekeeping team, or the staff around the property, everyone played a part in making our experience unforgettable. Riverston Grand is a beautiful place on its own, but it’s the excellent service and exceptional staff that made our stay truly stand out. We left feeling well taken care of and relaxed. Highly recommend to anyone looking for serenity, comfort, quality, and outstanding hospitality.

Perfect stay with an amazing view from the bedroom. Really friendly staff with delicious food!

Nothing

We really enjoyed our stay at the Riverston Grand. The view was absolutely priceless! Both breakfast and dinner were delicious, and the staff was very kind. We had the green room, I think the other rooms have an even better view.

The weather wasn’t great during our stay, and there were three landslides in the area, so many of the activities were not accessible. Otherwise, it’s a lovely place for a relaxing mountain getaway with some nice hiking opportunities. Just be aware that there are leeches in the area, especially after rain.

Place and food perfect

Price is too high , even without a swimming pool

המקום נפלא והשירות נהדר. עזרו לנו בכל דבר שהיינו צריכים. הדבר היחיד הוא שלא ידענו שמסתבר שבתקופה שבה נסענו - אוגוסט - יש באזור רוחות מטורפותתת וערפל, כך שלא ראינו בכלל את הנוף וזה היה ממש מבאס. בלי קשר, לטייל באזור היה מקסים עדי דנו טיפה בגובה של ההר

Room food and everything

A very good place, professional approach to guests, delicious meals, comfortable sleeping arrangements with beautiful views.

The only drawback is the dirty windows, but I still recommend it.

The food was delicious, with a good variety to choose from. The rooms were nice, clean, and well-maintained, providing a comfortable stay. The staff were friendly and always ready to help, making the experience even more enjoyable .

Bellissimo

Beautiful location in the middle of silent nature with amazing views. Food is so good and authentic although you can also get western food or nice panini for lunch Rooms are spacious but bit outdated Staff is friendly but struggle with the language

Outdated rooms Lots of mess/garbage around the hotel, really horrible Hotel really need some maintenance and clean up. Pictures on booking look way way better than reality This should be positioned as a basic two star hotel with good kitchen and great views and a “back to nature” accommodation . And with that you have a great experience

View is lovely. Staff are friendly. Food was great. Location is tranquil.

Front staff aren't very accommodating. (Claimed to help with arranging transport but this service was not provided.) The Suite room (with mountain views) had dirty windows, mould in the room and bathroom, and stains on the bed sheets. Alongside damp bedding. The hotel was under complete reconstruction, which is fine but definitely something we should have been informed of before arrival. General value for money is not good; we have had superior service in accommodation 10 times cheaper elsewhere in Sri Lanka. In the end, we cancelled our second night and just stayed the one, as we didn't feel clean in the property. Overall, I wouldn't recommend staying here, unless the hotel comes into better management. They have a great venue, it just needs running better.

An outstanding place with excellent service and food! Great starting point with an unbelievable view.

Some small cosmetic renovation and repairs would improve the overall experience and would help corresponding to the name by 100%.

location, friendly staff and food.

Room

No buffet

The views are fantastic and the bed was large and comfortable.

There were a few things that could have been improved including the food and drinks, fly nets on the windows and aircon. The room we had was huge with multiple beds but felt quite tired / not as nice as the pictures. I didn't find this place as welcoming as everywhere else we've been and the room wasn't cleaned / water replaced etc. each night.

Friendly and supportive staff, delicious food and spacious suite. Will definitely visit again 😊

The name alone promises a Grand Old style hotel, but the pictures already show that it’s relatively new. It looks like a private mansion converted to a hotel in the last 10 years, nothing bad with that. The location is as stunning as Knuckles can be; climbing the stairs to the free Sky Bridge platform (telescope was sadly out of order) gives views of many miles. And if you have luck with the meals and rooms it could be a fantastic experience, equalling similar Knuckles hotels like Hunas Falls or Stratishla.

Apparently we were not that lucky, or maybe more critical than some tourists. The fact that in a corner of the restaurant one can consume Shisha already was a warning sign, but there is far more worrying. The room types are quite messy. The normal ‘deluxe’ room that half of our family had was actually basically a suite, with separate sitting room and large balcony. The ‘180 degrees suite’ however was despite the size a letdown: 5 beds hence more a family room, not a real sitting area, no balcony, and a lot of wasted space like a separate coat rack room with space for a suitcase and 50+ coats. And even a nice small meditation room. No experience with the ‘360 degrees’ suites in the Sky bridge tower, except that as the hotel is on a mountain slope the views are more also 180 degrees nowhere near 360’. So this confusion with rooms makes it a Frankenstein-like experience; a family room is not a suite and should not be called that, and a normal room with 2 parts can be called a suite. Breakfast (1 x Western 3 x Lankan) was excellent. Dinner however was a huge shame, and another part of the Frankenstein-risks. We needed 1 Western veggie; not on the menu but waiters agreed to make it pasta with veggies, egg and cheese. And 3 Lankan dinners, and the menu did contain all kinds of weird stuff but not a standard rice & curry. So in the end we ordered a mix of Lankan food (with toasted bread instead of rice) and mashed potatoes and chicken. Well guess it, the cook delivered pure completely tasteless pasta without anything extra, with veggies to the side; and then the Lankan/mashed mixture. He apologised later that the waiters had not told him about the cheese and eggs, and delivered at least a small bowl of hot and not too spicy tomato sauce. The waiters however had their own part to play in the mess: while we were eating the soup they started bringing mains, and 5 minutes later and our mouths full they came asking for the dessert order.

Great views, and really away from the hustle and Bustle of the cities excellent rooms

Nothing

Nice view. Very special with the 360° window.

I missed healty food.

This hotel is absolutely fabulous, located in a spectacular location. The views are incredible.During our stay, we saw monkeys in the trees from our bedroom balcony. The staff provided a 5 star customer service experience. They really couldn't do enough for us. As for the food, wow, it was of such high standard, incredibly tasty, and such large portions! When we departed, unfortunately, our taxi, via pick me cancelled at the last minute. The hotel staff pulled out all the strings, providing us with alternative travel arrangements at such short notice when we had to travel 180 kilometres. A big thank you to all the team for this. If you are looking for a unique, rural location to relax and appreciate stunning views, then this is the hotel for you. Allison Richard Wayne and Karen.

Everything was perfect! Caring staff and a very good chef in the kitchen. Our room was amazing and the view was perfect. We had a very good time there.

WiFi Is not what you expect for a structure like this especially because it's set in the middle of the mountains.

The room is so spacious and it had stunning views overlooking the mountains. The best part was at night the sky full of stars are at your eye level. I have never seen anything like that! And we rushed to the telescope on the rooftop and saw constellations that you never see through the naked eye! And the weather is so beautiful, chilly and it’s like living through the clouds. The food, the staff are top notch and highly recommend!

N/Aa

Lovely room in a unique location. Very comfortable beds!

We were unfortunate enough to not get a view due to weather. This is no one's fault however given the price of the hotel, the wider offering is limited. Food and service was ok, however not notably different to other, much cheaper experiences.

A fabulous stay at the Riverston Grand Hotel! The rooms were super clean with a gorgeous view. The staff were lovely and very accommodating. All of the meals we had were prepared with care, with generous and tasty portions. Nothing but good things to say about this place. Thank you so much for having us. We had a lovely visit! Will definitely be back again 😊

n/a

Breakfast was excellent and it was located in a central location with easy access to attractions in Riverston. The staff was helpful, friendly and amiable.

Could have had a heater in the room. Also wifi signals are at times poor and needs improvement.

The highlight of our stay was the location. The hotel is set in a beautiful area, and the view from the room was absolutely stunning. Waking up to such scenery was truly special. The food was enjoyable, though the à la carte menu leaned more toward snacks than full meals. A greater selection of main courses would elevate the dining experience, particularly for the price point. The staff were incredibly friendly and welcoming, which added warmth to our stay.

The rooms do not have AC, as the hotel explained this is due to limited electricity in the area and naturally cool nights. However, the afternoons were a bit warm inside the rooms at the time we checked in. A fan or cooler option would have been a welcome addition. Some windows also lacked curtains, and having them on all windows would improve comfort and privacy. For the price of $202 per night (BB), a few more amenities would have added to the experience. While a hair dryer was not initially in the room, the reception kindly provided one upon request. The Wi-Fi experienced occasional disruptions, but the staff made efforts to address the issue. Given the limited mobile data coverage in the area, consistent Wi-Fi would make the stay even more enjoyable.

The location is incredible and the staff so helpful and welcoming.

Needs a billiards table or a hot tub so there is an activity to do.

Spectacular views from the suite, friendly staff and great service, we liked the breakfast and dinner as well. We had a great experience.

Location , cleanliness, comfort are very good. However the booking constraints are not ethical. Staff is nice but expected better customer service from the reservation department.

The package i have received is BB basis and there were no meal pricing were displayed anywhere in the site, email i have received or even in the Hotel website. When the inquiry made about asking meal plans with pricing, the response received was utterly dissatisfied. They have charged Fixed rate per meal per person and reduced to upgrade the package into full board or half board. This location is highly remote and no ear by facility for eat-out other than taking all meals from hotel. By knowing that they are misusing the meal pricing when it comes to package pricing. I have paid more than the total package price i have received for the meals since i had no other option to arrange my meals. Its techncally hidden pricing and they take the location advantage in very unethical manner.