The Newbridge Hotel

Good location near the train station and the nearest hotel to The Patriot music venue.

Outside was a bit dirty, vomit on doorstep on Sunday morning not cleaned up, still there Monday. We asked in the bar late Saturday night about breakfast as I’d forgotten if I booked it in advance.was advised that breakfast needs to be booked by 8pm the night before but we weren’t told when we checked in earlier that day.. Fortunately there’s a Greggs down the road.

Can't say as never got in the hotel

Sent messages in the run up to my stay, unanswered. Arrived and there was literally NOWHERE to park. Granted it does not advertise available parking but I couldn't get anywhere near the place in order to unload my dogs, bags, crates etc. I sat in my car outside in street and phoned 3 times, no answer, gave up and went elsewhere.

Staff were amazing. All the bar staff very friendly and made me feel like a local. The mattress was actually one of the most comfortable sleeps I've ever had

Water pressure in the shower is non-existent

Friendly staff, clean room

Nought

No bedding towels etc

Fantastic Location. Basic accommodation, but very comfortable bed. Overall good value.

The rooms are a little tired and could do with some TLC. Only 1 bedside lamp in our room.

Central and stayed here as a stop gap night. Bar chap was really friendly sorted breakfast and showed us our room, breakfast was excellent and lady was friendly and very accommodating.... it's dog friendly too. My collie got a sausage and I thought it a lovely gesture. It's basic but clean could do with storage for things but it's a cheap friendly stay.

Nothing as a cheap stay for two tired travellers it was great we stayed Monday night so was quiet

Bedding clean, comfy room, brew facilities

The lady on the bar was extremely rude when I was waiting to check in. Ignored me for a good 15 minutes until another customer told her to serve me. When I said I wanted to check in she was rude. The gentleman who showed me around and to my room was very friendly tho It was also extremely noisy

Local

Nothing

Food and catering staff outstanding. On going renovations carefully aside. Staff very helpful.

Hotter and more powerful shower water flow.

We have stayed here many times always lovley staff and a comfy bed

The bathroom was dreadful, we stayed in room 5 and the shower was duck taped on and didn’t work very well at all, tv was tiny and toilet didn’t flush properly.

Having stayed at this hotel before, we were pleased with the comfort it provided and enjoyed a good sleep. Even the dog enjoyed himself.

N/A

Staff were friendly and courteous

We booked for breakfast for the three days that we were there, then got told on the Sunday that they didn’t have a chef to cook breakfast on the Monday, so had to find somewhere else for our breakfast before travelling back home.

Very noisy toilet broke smell called

No, never go back to Sam hotel

Unfortunately nothing

The beds were covered with bed bugs which have bitten me all over

熱水爐沖洗到一半壞了，問員工只是敷衍你。沒有風筒。客房在酒吧上邊，有點雜&嘈。

Very noisy as it was a pub

Noisy and no proper parking

Central location

Room smelled mouldy, handle broken on door to bathroom, TV remote missing, bar closed at 8pm - didn't tell me when I checked in at 7.45, not very welcoming

Staff were amazing and very helpful

Not a lot really

My first room the TV would not work and no wardrobe. Moved to second room no door on toilet as it was taken off and left in hallway. The room initially was cold. Then the handle came off the main door which was fixed. This hotel is very tired no attention to detail and stair carpet was dirty and needs replacing. Sorry but these are the facts.

The staff were very friendly. We meet up at the pub with our friends and family from all over the UK to watch the Autumn International Wales vs South Africa. Arrived early this time due to the game and staff were accommodating and allowed us to check in earlier just to put our bags into the rooms. Location is walking distance from the train station! We came back at about 10pm to a nice live band! Thank you to all the staff!

Friendly staff, very convenient location for purpose, comfortable room.

Obscure shower switch, excessive heat on first night.

The staff are very nice here.

Friendly staff

Friendly staff, good room, great breakfast

The shower didn't work properly No wardrobe

Friendly staff gd location very helpful and accommodating staff gd breakfast

Nothing

Close to work Bedroom itself was ok

The en-suite shower was terrible

Toilet broken no body in attendance when the fire alarm whent off no refund

I had been allocated a flat, which was a pleasant surprise. The rooms were light and airy, bed comfy, bathroom passable. I arrived early and they were happy for me to leave my bag while I attended an event. Close to the railway station

Although the hotel was fine, Newbridge itself is not a tourist destination, being a rather run down Welsh village.

Friendly staff, super breakfast. We stayed overnight on a long distance cycling trip.

The bar shut very early at 20.30

The location is great for visiting a local music venue. The room was fine for the night. The bed was comfy and the room was clean. It could do with a bit of decorating. The staff were amazing and really friendly. The breakfast was really good value. I will stay again.

The shower was a bit old but it worked. There's no hair dryer but I took my own. The room only had one mug, so we had to share. I didn't notice this until the morning, but if I had asked earlier the staff would have given me another.

Location near train station

Staff were very friendly, breakfast was OK full English. Rooms were tired, as was furnishings in room. Double rooms small, family room very good and spacious for my son and grandchildren. We only stayed one night as we attended a family gathering nearby. Value for money reasonable for a family of seven, with 3 rooms.

Very tired.

Location and live band Saturday staff lovely

Shower got duck tape round it felt like I was being spat at, toilet flush shocking, matters too big for bed. Solid mattress.

To faraway from anything to go places and the weather was terrible not there fault stayed in the bar at night but live band far too loud went into lounge where there was teenagers who were loud and smoking these artificial cigarettes so went to my room

Great location. Loved the room.

Not a massive concern, but we were not informed that there was going to be live music going on till late. However knowing it was a Saturday was not a major concern. Still loved the stay and would stay again.

Everything was amazing so helpful

Very helpful staff as forgot to book late check in and the lady was very good about it

Good breakfast. Clean room with good location. Helpful staff.

Very outdated with difficult stair access.

looking for cheap and cheerful following a party held locally. we got cheap, not so much cheerful. the bed itself was comfortable but didn't look anything like the photos on the listing.

Upon checking in, the staff advised they hadn't received payment for the room. After clearing it up, we were handed a key and told to enter through the side door when we arrived back later. We got back to the hotel at approximately 12:15am and the same staff members were closing the pub. They weren't very helpful at advising how to get entry to the rooms. Once in the room it was disappointing. The bathroom was cramped, the toilet seat not screwed on properly, the shower was taped up and either freezing cold or scolding hot. The carpet was torn, there wasn't much room to get around the bed, and the window was mouldy. Wish I had read more into the reviews before booking. Overall, a disappointing end to a birthday.

Nothing

There were stains all over the bed and ceiling dread to think what they were the draw fronts fell Off when opened them bed side table had cigarette burns in it holes punched in the doors loose toilet dangerous shower went from freezing to scolding no in between stains all over bed and skirting boards loose tiles in bathroom floor one remote for 2 tvs and it didn’t work on either tv Verry noisy outside bad nights sleep

Amazing staff

A little out dated

The accommodation is in a quaint little town and has some wonderful day trips nearby.

Very friendly people

Nothing, all good

Good value for money, essentials provided in the room.

The tea provided was not very nice. Lots of stairs up to the room. A little outdated but still did the job.

That it was fairly near the event we were attending

My room was awful, the bed was incredibly uncomfortable, the bathroom door which was a sliding one had no handle on the outside just a screw, health & safety issue right there! The room was dirty, smell of urine from the bathroom, the fan didnt work. there was no care for the rooms to be in the least appealing, very grubby overall. My friends room had a good bed in however but other than that the place needs gutting, cleaning thoroughly from top to bottom. I get it that the cost was low but that still doesnt mean that standards such as health and safety shouldnt be met. We left our stay a night early after a very sleepless night! **Further to the response from the owner, I did not expect the Ritz just a clean room, a handle on the sliding bathroom door not screw, a fan in the room that worked & maybe a comfortable bed, I will always give an honest review, if it was good I will say so. & likewise if its poor. I know these are rooms above a pub and that wasnt in anyway an issue, the low standards were. Your response says it all really with a lack of ownership of the issues which are in the room instead you just blame it on "our type" very unprofessional! Whilst staying i also heard a fellow traveller complaining to the staff about a toilet that wouldnt flush in his room! My review was & is a completely honest one, in hindsight I wish id taken photos but that was the last thing on my mind after a very sleepless night due to the bed! Instead I cut short my long weekend away & drove home!

We were on top floor so didn’t hear anything from the pub downstairs which was great

Friendly staff. A good sized apartment. Good location.

It’s so close to being amazing. For the price, it’s good but just a little attention to detail needed. I was travelling with my 11 year old son but no extra bedding was prepared - and there was none in the room. The TV didn’t work and one of the sofas was awful to sit on - it sank in the middle. I feel that with a couple of little adjustments and a bit more care, this would be an exceptional place to stay.

The room was very spacious and clean with lovely apex windows in the ceiling above the masterbed, other bedroom and bathroom. The views were beautiful. A very comfortable room that I did not want to leave.

The bathroom needs a bit of attention.

Perfect family room for me and my 14 yr old daughter as it has a separate double bed in a room off the main room at an affordable price

Good value for money

Could do with updating rooms but ok for what we needed

Super atmosfera

Well positioned near Newbridge Railway Station and the centre of Newbridge.

Nothing in particular but I personally would have liked a lift although I accept it may be impossible to fit one in a classic building.

Friendly staff and customers and the room was very nice and the bed was very comfortable

For the price it was spot on.

El personal era muy amable, el pub del hotel tenia un ambiente muy familiar y calido. El hotel esta a unos 35 min en coche o transporte publico de Cardiff

Todo genial

Massive room. Warm, clean, comfortable and welcoming. Certainly would stay again

Nothing

Breakfast first morning

Stairs, no breakfast day 2 or 3, pump going all night until 4am on 3rd night

It was convenient for it's location, a very comfortable bed and for it's money good value.

It was a little bit noisy with the emergency door banging but it wouldn't put me off staying again.

Great breakfast served by a very pleasant lady.

Very loud music in the bar, no service in the lounge. No evening meal available.

Was travelling alone with my dog to walk in a pub was a bit strange. But was shown to my room and said you can come in the side door to the hotel instead of walking throw pub laid out well lounge and garden is all at the side .very good location greggs one stop and park ticked all my boxes lovely hot shower white towels had a good night sleep would stay again maybe a wkend so I could enjoy a drink or 2 nice a pub has music

The only thing was I could hear the music in my room after 5 hr drive and to leave very early the next morning. Was surprised for a wk day but it did stop at 9.30.maybe just turn it down a little very order ally

Friendly staff and the bacon roll at their cafe was delicious. Dog friendly. Good room size and the location was good for getting to places such as Cardiff. The cost of the room wasn't bad at all for three nights.

I have osteoarthritis in my hip so the room being at the top of the building was not great. Internet access probably the worst I have ever experienced. Kept crashing and I was trying to finish a university assessment for submission. The staff said it was the same in the bar area. Sorry, but in this day and age, travellers do expect the WiFi to be a good standard. Sadly, this could be preventing a lot of return business. Parking hit and miss outside the hotel but a free car park wasn't far.

Leuke pub zit erbij! Voor de rest zijn de kamers vrij groot en is de prijs kwaliteitsverhouding prima met ontbijt erbij. Uiteraard is hier een Engels ontbijt die word geserveerd. Ook in de buurt zijn nog een aantal eet gelegenheden. Het hotel heeft ook veel charme zowel binnen als buiten.

Kamers zijn een beetje gedateerd maar dat is ook vaak wel de stijl hier.

Very comfortable

N/a

Good value

Some of the furniture needs repairing.

Such a clean welcoming and comfortable place to stay.

Location

Dirty room Run down Blood on bedding Old sick on toilet brush Broke toilet seat Remote not working for TV, reported previous Cracked tile Dodgy lock on bedroom door Each time we stopped standards dropped Won't return Family stayed in apartment, bathroom light didn't work, toilet didn't flush, tap loose on sink