Kankali Park
Kankali Park, Mathura - 281001, Uttar Pradesh, India- Park
Compare nearby stays with similar location, guest experience, amenities, and class.
Luxurious Accommodation
Hotel Basant Sarovar offers spacious and comfortable rooms with modern amenities like air conditioning and well-equipped kitchens in some units.
Convenient Location
Situated just 1 km from Mathura Railway Station and in close proximity to popular attractions like Akbar's Tomb, guests can easily explore the city from the hotel.
Delicious Dining Options
Enjoy a variety of breakfast choices, including à la carte, continental, and Italian options, served daily at the hotel's restaurant.
Book your stay at Hotel Basant Sarovar for a memorable experience in Mathura!
Check-in from
12:00 PM
Check-out by
11:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
22 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Twin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
25 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Double bed (131-150 cm wide)
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Queen bed (151-180 cm wide)
Room details
43 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
It was terrible! Yes, this hotel is clean and of good quality, but there were a couple of things that absolutely ruined my stay, and I will never come back here!
1. The price on Booking.com when booking and the price I asked upon check-in were different. The staff told me to pay a large amount and they didn't care what was written in my booking in my personal account. Be careful with this hotel! 2. When checking in, they told me that breakfast was not included, but that was also a lie. I started arguing and they said: "Oh, yes! It's true that breakfast is included." 3. There was never drinking water in the room, they asked for money for that. 4. The room was not cleaned. 5. I ordered a taxi for the whole day, but as it turned out, that was also a lie. "Taxi for the whole day" = visiting three places. When I took a taxi, I asked what to do if the temples close. I was told that it was no problem, the temples will open later, but my driver, when we arrived at the place, did not want to wait. He decided to show me two places in 4 hours and then go home. I started texting the owner and it was a super unpleasant situation. The taxi driver also tried to cheat me by saying that the price for a taxi was 3,500 and everything was included. During the trip, he started asking for 1,000 for gas, 200 for parking, and asked me to pay for his food. At first, the hotel owner tried to fix it by sending me to a nice hotel for free in the evening. But then the hotel owner behaved badly. When I asked if they could help me call a regular taxi, he replied that they could only call a taxi for 3,500 and that's it. "Go and look for your own taxi on the street if you don't want to take ours. But it's super unsafe!" When I asked which taxi apps work in the city, the owner said: "None!" This is also a lie! There are three apps working in the city! I turned to the manager of this hotel: "Do you really think I'm that stupid and don't understand what you're doing? You don't care about the safety of your guests, you only want their money!
The room.
OK location - walking distance to the river.
Restaurant not open - only room service.
The hotel denied us booking via booking.com
Very rude manager
Nearby to railway station. Very clean . Coordination very good
Mil
Ok
The stay was very pleasant and comfortable at Basant Sarovar. Neat and clean rooms and the staff was very helpful. Quiet location.
Location was a bit far from the main city.
Camera era ok
La colazione
Variety in food is needed.
Location is far from Krishna janmabhumi
Everything is good
All staff r dood and good service
Room
Just location
Cleaning
Excellent Cleanliness, well located, good staff, property looks very good outside and inside as well
Nothing to mention but may be further streamline of complementary breakfast for a better service without any scope for confusion
The property was good
The staff was in shortage
Nice hotel . Had parking space for a car. Quieter side of mathura
Geyser is not working
The Hotel Was Good Staff Was Nice Cleanliness In Hotel Price Was Very Affordable Location Was Very Nice In City Hotel Location
Nothing I Have To say Which I Can Say I Don't Like All Was Good
"Excellent hotel. Great service The room was very spacious, clean, and had the amenities we needed. Breakfast was delicious and with many choices; The people in the reception were very helpful, not just on checkin and checkout, but also in giving directions to spots. The location is great- very near Central Train Station. I would recommend it to friends, and will definitely stay again if I'm back in Mathura-Vrindavan"
...NA
Hôtel propre avec un service impeccable.
Emplacement un peu loin de tout. Et rapport qualité prix un peu excessif pour cette hotel selon moi
Good Hotel & Good location
Manager is V, helping nature, & staffis also good
Good
The location is very good. Peaceful, away from the city noise, but still close.
Cleanliness could be slightly improved, but still very decently maintained.
Location, staff.
value for money,have quiet rooms . Good for a night’s stay.
Frequent power failure, they don’t have automatic generator facility, therefore there is quite a lag in power backup. Food is very bad and very expensive. you can feel the age of property when you enter the washroom, not maintained and looks unclean.
The staff and rooms are clean
..
Interiors, value for money
No hot water for bathing , toilet wasn’t cleaned properly
Just superb..So comfortable and the staff were excellent with very good English spoken. Recommended.
Absolutely nothing. The location is not glamorous but convenient for the railway stations and a 10 minutes drive from the Riverside temples of Mathura.
Please work on entertainment, TV was not working
Stay
We had a lot of issues with no wifi and no hot water Most days the elevators did not work The curtains were ripped and so they did not close properly or block out the light Breakfast was adequate
900 meters away from the train station, from the other entrance (the train station has 2 entrances) https://maps.app.goo.gl/E3BiNFgKKER34hvr9 , the room is comfortable, the air conditioning and hot water work perfectly, breakfast is available in the room, the bed linen is white and clean It was not possible to pay by card so the only option was to pay in cash The hotel manager is a special person, he is at your disposal for any request you have, he is kind and professional...
Helpfull staff
I recommend this hotel to everyone! The room was nice and clean. There’s delicious food is the hotel restaurant. But the greatest one in the hotel is Kamal Tiwari - the person who can help you with anything! I was travelling alone so I asked him to recommend me a person who can show me the city, so Kamal Tiwari organised me a wonderful personal excursion. I had a great time! Thank you for great staying in the hotel!
Clean room, friendly and helpful staff.
Location wasn’t near many things but not too far.
Around Mathura station, There is some hotel registered at booking.com claiming to be close from the station but actually it is NOT. This place is a safe bet.
A little too expensive.
Room service and the quality of the food was very good.
My booking included breakfast which they refused to honor. My booking included a suite and a standard room but they gave me 2 standard rooms at the booked price. I was told that If I as unhappy about the booking, I could cancel but they would charge me fr the first night.
Overall great experience. Good clean room.
Hospitality of staff was good and welcoming .. Services were prompt . And the staff were accommodating and flexible . Very happy with them . Got an upgrade too without asking which shows good hospitality .
Food can be better .. Prices of food and the food need to be fixed . Being from the same industry a hotel would want to retain their guest to eat with them . That increases revenue and for that you have to match the market of good restaurants with good food. Rest everything was great .
The location is quite far off.
Excellent service good staff & all experience very good it old another friends for recommendations
Service property staff behavior food
Overall good
Complimentary Breakfast wasn't there as listed. I had to ask multiple times to get the breakfast. There was no room service as such. But staff were really good. Only thing they lacked was negligence towards the guests.
No Room service. Room wasn't cleaned everyday
A very good stay is the best host ever. All the people working there were very helpful, very reachable. Would be visiting the place again.Would recommend the hotel to everyone, worth the visit... 😊
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.09/10There were several mentions of cleanliness issues, particularly in regards to maintenance.
Service
9.56/10Service was highlighted positively in multiple reviews, complimenting the staff's helpfulness.
Location
9.1/10Location was frequently praised for being convenient and peaceful.
Room Quality
8.55/10Rooms were generally described as clean but with some reports of aged facilities.
Amenities
9.08/10Amenities received average comments, with nothing notably negative reported.
Value for Money
8.54/10Value for money was cited positively by some, but one review mentioned it could be excessive.
Food and Beverage
7.59/10Food was critiqued for being bad and expensive, affecting the overall experience.
Overall Experience
9.06/10Overall experience was generally positive, with some reservations on cleanliness and food.