Alai Resort

Has the potential to be a wonderful small hotel, with great friendly staff doing there absolutely best to make your stay pleasant. The beach is beautiful and clean

Don’t book this based on the pictures, the pool is broken, and not maintained, so nowhere to spend time if beach isn’t right for you or your family. Generally the hotel is under invested by the owner with a lot of things needed replaced or repaired.

Sehr ruhig gelegenes Hotel mit einem tollen Zugang zum Strand. Das Personal war sehr freundlich!

gar nichts

einfach alles - der Leiter war sehr unhöflich, habe in ganz Sri Lanka noch nie so einen schlechten Service und Leiter gesehen wie hier. Die Bettlaken sowie die Badtücher waren nicht sauber. Es kam fast kein Wasser aus dem Duschkopf. Die Türe hat ein kleines Loch.

The lodge is uniquely positioned in an area where there are virtually no comparable competitors. Its beachfront location is a real highlight and creates a relaxed, enjoyable atmosphere. Dom is a fantastic host, and he and his team are always friendly, welcoming and willing to help. The service is consistently attentive without being intrusive. The food is good, and combined with the location and hospitality, it makes for an excellent place to stay. Overall, it’s a destination I’d happily recommend and look forward to visiting again.

The only minor drawbacks are external to the resort itself. The beach immediately surrounding the property can sometimes have litter left by members of the local community, although the management team does a commendable job of keeping the area directly in front of the resort clean and presentable. During busy periods, particularly when there are day visitors, the atmosphere can become a little noisy. That said, this is part of the nature of a popular beachfront destination. The resort itself is perhaps starting to show its age in places, and a refresh or phased upgrade would enhance what is already a fantastic property. Even so, the exceptional location, friendly staff and welcoming atmosphere far outweigh these minor points.

Sehr tolles Resort, mit tollen Zusatzangeboten wie Yoga. Direkt am Strand. Personal sehr zuvorkommend.

Super friendly attentive staff. Great Sri Lankan breakfast Great location right on the beach Nice size individual Cabana rooms with private balcony. Big four post bed with mosquito nets attached. Lots of cute friendly dogs Onward travel arrangements organized at no additional charge. Card payments are not always available due to signal strength, so make sure you have cash to settle the bill 😉 Onsite swimming pool area (but see below) with bar and views out to sea.

The pool could do with some maintenance

静かだった

施設が老朽化していて、スイッチの故障など修理されていなかった。

Wonderful resort, lovely staff, great breakfast, very comfortable and spacious room.

It was a perfect resort

The range and quality of food on offer at Alai is excellent. Locals will enjoy traditional Sri Lankan dishes, while those from overseas will find a selection of dishes catering to a wide range of tastes. Rooms are spacious, private and conveniently located close to the restaurant and pool area. Staff are focused on delivering a high level of customer service. They are happy to accommodate most requests to ensure guests are comfortable during their stay. Within walking distance of Mullaitivu town centre.

Due to the property's close proximity to the ocean, it has prematurely suffered from the harsh effects of salt and sand blasting winds. The accommodation's exterior is in need of some minor maintenance to ensure their star rating accurately reflects guests expectations. The swimming pool also has little protection from sand laden coastal winds. This results in a daily battle for staff to maintain the pool to a high level of cleanliness. I feel this is more a site issue rather than a reflection of poor maintenance.

Sehr saubere und gut eingerichtete Zimmer. Der Strand ist direkt an das Resort angebunden. Das Personal ist sehr hilfsbereit und nett, man hat sich sehr willkommen gefühlt. Auch bei der Abfahrt hat der Manager persönlich mitgeholfen die Fahrt zu organisieren bzw. er hat einen Fahrer für uns gebucht weil Uber nicht funktionierte. Alles in allem sehr zu empfehlen.

schöner Strand, sehr freundliches Personal und gutes Essen

Internet könnte besser sein Amaturen im Zimmer müssten ersetzt werden

The food was amazing and all the staff were friendly and helpful. The location is beautiful and close to the beach.

The water pressure in the shower was bad and even though it was very clean some parts of the hotel looked a bit old and shabby.

Der Strand war echt schön und fast einsam. Das essen war gut und die Unterkünfte gemütlich eingerichtet.

Alles war etwas einsam und die Lage war ein wenig abseits.

lage am strand.

beim nachtessen wurde das angebot stark eingeschränkt obwohl es beim frühstück dann erhältlich war... unverständlich für uns. pool war ungepflegt. preis vs leistung nicht ok. ev. lag es an der nebensaison?

Nice place for a break out of the world. A very nice hotel with good cottages in a wonderful garden. And very tasty food and breakfast at the restaurant. A natural beach. You should visit this place.

The swimming pool is nice but the water is not clean. That’s a pity

Don amd his staff were all extremely attentive and kind. The restaurant was particularly lovely with very affordable fresh juices, fruit salads, delicious curries and fresh fish dishes

The hotel is located in a still very undeveloped area of the East Coast and has access to a beautiful beach which all adds to it’s charm but being so isolated from other tourist areas can at times feel uneasy. The grounds are beautiful kept and cabins shady and well appointed with fourposter beds and we loved the ‘beach club bar’ for sea views, but the pool, which was a good size, shady and lots of shallow area suitable for young children was murky. Maybe more regular cleaning of pool water would be good. There was no obvious sunny space to relax on a lounger by pool or space to put loungers where you most need them. Especially given one didn’t always feel comfortable as a westerner lying on beach. However these are minor points and overall we had a very memorable experience.

Brilliant hotel, great room, friendly attentive staff, great beach all to ourselves and interesting area and history. We really hope tourism returns to this area, Mullaitivu has had a tough past and the people and area could do with a boost. We would return tomorrow and would have stayed longer if we could. Thank you Don and your staff for your hospitality and kindness Sue and Tom

Nothing

La camera era grande

Materasso logoro, piscina sporca, animali che entravano continuamente dal bagno, getto dell’acqua della doccia basso….boiler che perdeva acqua… spiaggia davanti abbastanza brutta… non è per niente come nelle foto… siamo andati via prima

Le stanze sono molto spaziose e pulite. Tutto il personale è stato estremamente cordiale e disponibile, dall'arrivo fino al momento del check out. Il ristorante è molto buono e a buon prezzo. La spiaggia davanti all'albergo è molto bella e tranquilla (non ci sono servizi ma questo la rende estremamente tranquilla)

La struttura avrebbe forse bisogno di più mantenimento. Il personale si impegna per mantenerla al meglio, ma si vede che l'albergo è un po' datato.

Absolutely Incredible Stay! First and foremost, the staff were the heart of our amazing experience. They were incredibly friendly, attentive. The private beach was an absolute gem—clean, well-maintained, and wonderfully peaceful. Thanks to this fantastic hotel, we had the most amazing holiday ever. The combination of stellar service, delicious food, stunning views, and a pristine beach made it a dream getaway.

It was near a beautiful beach

The tv and the wifi were not working. The water in the room from the bottles didn't smell oke. The water in the pool looked not clean. The weather in the restaurant was a bit pussy about what I had to order. The lights in the room are so bright, you need sunglasses.We didn't feel very welcome.

Superbe

Client

If you are looking for somewhere to stay that offers some luxury and style then this is the place. Beautiful hotel set in lovely grounds, pool, sun beds near beach, very comfortable and spacious rooms, excellent chef in the restaurant serving reasonably priced good quality tasty food and attentive waiting staff. We loved it. Thank you Don for a lovely stay.

Mullaitivu Beach was strewn with debris from the many nearby fishing boats which spoilt the beach front. Not the hotels fault as their beach area was very clean.

Ashok and his team, or the waiting staff, was incredibly friendly and helped adjust the timings to suit our schedule. Very useful as there is very few restaurants and supermarkets close by. The chalets here are quite large and spacious, and the resort is set next to the beach and a large lagoon.

The neighbouring fishermen kept burning trash, because in their mind it reduces the amount of mosquitoes, which wasn't the case.

1 night stay on way up to Jaffna. Friendly welcome by manager, who wanted to do everything to please. Good location, watched fishermen haul in catch on beach. Good restaurant, super helpful staff. Comfortable rooms.

Almost deserted (a shame) making it hard for staff to maintain to 4 star standard. Hopefully more busy in season. Pool not so inviting, could have been with a bit of attention. Only place bothered by mossies, in the room. But still a good place to stay.

We had a roomy cabana with a large bed and terrace. There was an attractive restaurant area- great location near a very quiet beach. Most of the staff were friendly. The place has lots of potential.

The pool although looks good in photos but had algae down the sides. There were no loungers to lie by the pool and for the short time I used the pool (with trepedation!) nobody came to offer me a towel etc. Although our bathroom was very large with a good shower, it was extremely old and tired looking- the external painting of the cabana also looked very tired compared to other cabanas which were empty. We booked a double room ( not a triple) and there was a spare single bed (very common in Sri Lankan hotels) and there was an abrupt sign on the single bed saying we must not use it (it wasnt broken) which seemed unwelcoming. Overall the place seemed overpriced for what you get.We checked in as booked and settled our room bill on check-in at the manager's request for which we received an invoice. However a day or two after checking out I received a message from booking.com that we hadn't checked in!- seems like the hotel recorded us as a no show??? apart from another couple, we were the only guests so they weren't busy- created unecessary hassle for us post-stay.

Too much mosquitoes. Not comfortable room.

The location is lovely - set on a quiet stretch of beach. And the cabins are nice with high ceilings and four poster beds. The staff were lovely and so helpful. Particularly enjoyed the free yoga session Mr Lal the manager gave me one morning - it was fabulous and I felt great afterwards (he is a great teacher and doing it with the sound of the sea is very relaxing).

Pool was a little dirty and it is a little overpriced for what you get (but choices are very limited in Mullaitivu!)

Nice location and a natural view. The hotel facilities are very good. Overall, we enjoyed our stay. The restaurant staff is very good and the food is delicious. The room boys are very nice and helpful.

All was well and we enjoyed ourselves. However, one issue was that they did not provide accommodation for the driver. Initially, they mentioned that we had to pay 2500 rupees and arrange for the driver to stay nearby the hotel. But when we arrived, they told us that we had to pay 3000 rupees for the driver's room.

Friendly and professional staff. Excellent view and facilities for a comfortable stay pleasure or business..

The pool and room was lovely. The welcome was very friendly. A relaxing place. The WiFi was fast also.

There is nothing else in the area and the restaurant was quite limited and not amazing.

The property didn't charge the agreed price with booking.com. The booking.com price was USD 153 per day, but the property charged USD 255 per day.

Not clean. Many light switches were broken and sparking in rooms we occupied, an electricution risk for people.

As a cycle tourist, this is not the type of place I would normally stay...choices around here are thin on the ground around here, so I think it's the only realistic option in the area. It is a wonderful tranquil place, cabanas are super comfortable, food is excellent, and there is a nice, clean beach if that's your thing. Note, there are few amenities in the area, so make sure you bring everything you need.

It is quite expensive by sri lankan standards.

Everything

Just needs a few beach loungers

Very comfortable room and bed, cool restaurant . Nice pool and endless beach in front of hotel. Restaurant offers delicious food and complimentary breakfast. Area is like garden with flowers and trees, no mosquitos at all. Very hospitable nice lady on reception and helpful management! Thank you very much, hope to stay there again in season time.

Fantastic service, amazing location, food was superb. More like a 5 star hotel.

Nothing

Location (Beach Resort)