Monaco Hotel

Location and cleanliness

Nothing

Kind and approachable staff and the cleanliness, not just the room but the whole hotel.

Staff are polite and always helpful. Room is clean and bed is comfortable

Our request to have 2 rooms closed to each other was not considered. Literally separate wing locations. So kids have to walk longer just to get something. Also, room is not sound proof. I can hear all chaos outside and disrupts my sleep.

Clean, friendly staff and perfect location in Rizal

Very ckean and the staffs are very friendly

No cabinets in the room. Toiiet paper is not enough no facial tissue, and no hair dryer

The room was really nice and clean. Great staff everywhere in the hotel. Good simple facilities. Nice gym, pool, and rooftop bar.

The motorcycle parking. Please do better. It was somehow unorganized.

We like the bar and resto upstairs. It’s clean and halls are spacious. But the standard room that we booked doesn’t have a lot of space for luggages

Staff were the best people we met!

Hall ways didn’t have air condition. The Standard Rooms are small, the small ref was on the floor. It should be elevated considering the size.

Our room was upgraded without asking for it

The walls are rather think, could hear conversations easily. Also the way the breakfast buffet was ran. It didn't make sense.no window.

Love all the crew! They are all incredible! The performances every night are great bonus.

Their standard room is very small. The small refrigerator was not elevated. I don’t like that they don’t have a bigger bed. Their hallways didn’t have air conditioning.

Staff super friendly thanks Ivan

The hotel is old, the AC unit is window type and located at the bottom of the window not enough circulation

Clean, cozy friendly staff

Warm and tight hallways. Bit in the upper end of room rates for a hotel in such a loction

Location.

The hallway to the room is VERY HOT

Place was excellent staff went that extra mile for you, location great,and the veiw over looking the area city was amazing

Nothing

Location

Bed mites

The live bad was so good

The treadmill was broken

Great rooms. Great atmosphere. The staff was very friendly and professional

The Christmas music past 10pm

personale e struttura super

tutto

Very helpful staff.

Room was a little small and no window.

The Hotel is very clean and the staff are very friendly. The location is fine easy access to Main Road. Sure we will come and stay again.

Overall, great service and hotel!

어수선한 로비, 영혼없는 과한 친절.

The property was so elegant, very clean and the hospitality of the staff was exceptional. I will go back when I will have another vacation. I would recommend The Monaco Hotel to my family and friends.

You Expedia never informed that building work ongoing

I love to stay calm and food very delicious

Awesome place and staff so helpful

Larm på gang og nabo værelser

Smells fresh and good. Clean.

Road side rooms were umexpectedly noisy. Maybe we can sound proof the rooms? We also could hear people from other rooms.

Clean and very professional and excellent staffs

wooden bed still with sharp edges unsafe and could cause injury.

The breakfast was good more healthy options - the room is too small - the water flow is intermittent sometime very high pressure and sometime all of sudden low pressure.

The room is too small the TV quality is not good

Restaurant was great. The manager name jeffrey was really helpful. Mark the waiter was incredible amazing waiter..

Staff’s were great

Room are so small and there’s no cabinet to put your clothes/ luggages in

Staff

Best experience

Just the food at the resto bar

Staff are accommodating and friendly.

Friendly and helpful staff, clean n big space, location is good for me near my family and friends. Nice Rooftop restaurant and bar . Singers are good for a relaxing night. Big space to have family gatherings. Swimming pool is clean and supportive staff. Price is good both restaurant and hotel. Definitely one of my favorite hotel .

Grab clerk at the airport cant trace it up. They want me to bring at Cainta junction only. Good that the Grab drivers knew it.

Staff amazing and facilities are exceptional

Great value for money staff very welcoming and helpful.

Easy to access

No problem

Can’t say anything bad. I like the bar/restaurant R floor. The pool is kinda small. Overall good staff and impressive service especially the waiters.

Scrumptious breakfast, excellent staff and the area feels safe with plenty of places to eat.

Could’ve been helpful if there is wardrobe available in the room

Rooms were a bit small and dated, and nowhere to store or hang clothes. Breakfast choice was limited. The upstairs restaurant was good and the food great. Food does not come out at the same time. One person could be finishing their meal whilst the other is still waiting for theirs to arrive.. entertainment was good, the lobby good and the staff very helpful.

My co-workers paid much lower rate per night from Agoda. the room is quite cramp.

The location and the staff. Comfortable bed and the accessibility to the places I wanted to go by.

They need to have hooks in the bathroom and the standing shower should be a little bit more deeper, coz the water easily gets overflowing.Need.more .hooks to hang clothes..and Iron and Ironing board for longer stays.

Relatively new.

First night, power went off my room after turning off the lights in the bathroom and so I called the front desk. Facilities came in and checked. He said that the switch overloaded or something. Then he left. Asked the front desk again what’s the next step and they said my hands may be wet when I touched the switch. How will I do that? And how can they accuse me of that. Asked front desk to transfer me to another room. The approach was so reactive.

Friend

Staff and as the hotel is nice and clean.

Parking lot. There's a lot of establishments as well as the hotel but parking spaces are limited.

Did not have breakfast

We I checked out the reception staff said to me that a towel had a stain on it and a cleaner unfolded in the towel in full view of the whole reception area. The stain on the towel was just some make-up and I really do not understand why they made such a fuss and embarrassed my wife in front of other guests. When I asked why they were concerned about some make up on a towel they really could not explain. I have never experienced something like this before.

It’s new but the hallways can be lit up a bit more

The restaurant & cafe staff specifically the morning shift. They seem to be trainees only who ultimately lack training. My fork at the table fell because of the waiter’s carelessness and I had to call him to replace it and he just handed a fork with his bare hands. No napkin whatsoever. This is a basic sanitary practice and he’s no idea about it. This is at the cafe when we had breakfast on mar 7. Also, we were informed that time that our order will be delayed a bit because they ran out of gas. Again informed by a seem-to-be trainee.

Good beds and fairly clean and new hotel. It opened in 2024, but does appear older than this.

Water doesn't drain properly from shower leaving a weak, unpleasant smell. The walls were not soundproof at all—I could hear normal conversations from the neighboring room, and hallway noises sounded as if they were coming from inside our own room. The check-in process was lengthy, requiring a large deposit in cash, that we had to withdraw from a nearby ATM. This was inconvenient and poorly communicated. While we were checking in, a man with two children walked through security and up to us at the reception desk, begging us for money. The security staff and the receptionists simply stood there, staring, without taking any action to remove them or address the situation. It was an uncomfortable and awkward experience that gave the impression of poor security and management. It appeared planned. The pool area was uninviting, and accessing it required filling out and signing no fewer than four documents per person. It was unclear whether this was a one-time requirement or necessary for each visit, as we did not return to the pool afterward. The check-out was very lenghty. Staff deducted money from the deposit for minor dirt spots on towels and a pillowcase, which felt unreasonable as it came from normal use.

Ofcourse the customer service!! from security guard, front desk and the cleaning staff are exceptional. I also like to point out the restaurant and entertainment on the top floor is amazing! every night someone is performing and must try there cocktails and variety of international drinks. Kudos to the Chef and the team for making great meals and with a reasonable price. I really enjoy my stay, will definetily come back!

The hotel is quit noisy because its right next to the main road. The buiding is retatively new but issues in the bathroom and hot water needs attention.

Entering the hotel feels like you’re coming home. The guard to the bellboy, front desk, restaurant worker all employees encountered are very pleasant and always with a smile. Kim the operation manager was the model of niceness for all employees! Thank you everyone! Fe

The location, the friendliness of the staff, and the cleanliness of the hotel.

The room.is clean ,but the shower floor is too shallow. It should be a.little but higher. And there is no drawer to put in your suitcase. They need to put a hook in the bathroom to hang your robe or clothes while taking a shower! But overall,the hotel is clean and has a comfortable bed!

Just convient do flose for all amenities, a bit noisy cause our room is near the main road

Room design and breakfast buffet

No cabinet for luggages and clothes

The room and breakfast

No cabinet for luggage and clothes

The location and the staff and specially the service.

The bathroom smell, there’s some kind of odor coming out.

Very quiet at night time. Has overlooking view on the rooftop. Has buffet if youd avail. Along the highway location, has 711 store outside and Figaro where we had breakfast. Hot and cold bath and sink water. Has complimentary tea available. Has Refrigerator, night lamps. Service bath towels and slippers. Card key that serves as room's power switch too. Lobby area is very elegant. Staffs were very accomodating. Non smoking rooms and has Php 2000 refundable cash deposit upon checkin

No windows unfortunately, AC is facing the bathroom door. The room was located at the end of the hall. I think the walls are not sound proof we can hear sounds from the other room (morning time only - probably the cleaning service staff)

The location. It’s very close to the Tiangge which was the main reason I went there and you have a great coffee shop downstairs outside the hotel. You also have a small grocery store and 7Eleven right outside the hotel.

We had two rooms and the internet tv on one constantly cut out and you had to restart the the tv and the process would take 5 to 10 minutes each time so they had no tv service the entire night.

Shower was nice

Our room was situated right by the main road. Very very very noisy. Terrible. Can’t sleep.

It was clean. Plus, it has good salon and coffee shop.